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316 Auvik Reviews
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The network map and data is very useful when troubleshooting specific network issues. The support team has always been responsive to our questions and even set up a virtual training call for our company. We deploy Auvik for all of our new fully managed clients. The collector can be installed either as a Windows Service, as a Virtual Appliance using an OVA file import, or using a Bash script install for Ubuntu users. The system requirements are minimal, and we rarely see issues with the collectors once they are running. We also like how you can create single or multiple sites for each client, depending on your needs. Setting up device connections via SNMP community strings is simple, and automatically pulls a plethora of data from your devices. Review collected by and hosted on G2.com.
The alerting portion could use some more in-depth walkthroughs for ease of use. Also, the details on connecting custom OID's could be more in-depth. One of the issues we had originally is that our account was set by default to sync with our ITGlue account, and it was using IP addresses as unique identifiers. As devices on DHCP changed addresses, we kept getting duplicate entries in ITGlue. However, we were able to change this method to use MAC addresses and haven't seen issues since. Review collected by and hosted on G2.com.
Auvik is an easy to use cloud based monitoring system. It allows us to watch over our clients networks and hardware devices that our traditional RMM cannot easily do. It creates topology maps that are fairly accurate based on the data it is given. With integrations into our Connectwise PSA we are alerted to any trouble conditions we need to know about, hopefully before it becomes a major issue. It gives us Role Based Access Control for our engineers to give them the proper access to the system. Review collected by and hosted on G2.com.
While the ease of use its a great thing, and easy for our engineers to learn, it also limits some of our abilities. The alerting engine only has its own predefined settings for how many times in an hour before resetting the alert, etc. I cannot customize those fields. Also if Auvik does not have the SNMP settings in their discovery engine, you will get very limited data from some equipment. You can add your own OID fields to monitor, however it will only alert on status changes and not give you any historical data. (For example iDRAC or ILO status of Server hardware, Disk statuses of a SAN for instance.) It would be nice if you could get historical data besides the predefined graphs and reports Auvik already provides for hardware. Review collected by and hosted on G2.com.
Auvik has customizable alerting that allows us to tailor alert notifications and monitoring to our client's needs. Review collected by and hosted on G2.com.
Auvik is a great tool, but like many tools, I wish it was cheaper! Review collected by and hosted on G2.com.
Auvik, the product and their team have been great to deal with. A honest pleasure to talk to anyone their. The software have been great in helping our team troubleshoot network devices and really take ownership of our clients infrastructure as a MSP. This tool is a must in the modern day tech toolbelt. Review collected by and hosted on G2.com.
Price point is very high and so we must past cost on to clients. Review collected by and hosted on G2.com.
The visualizations and the ability to drill-down into almost everything monitored. Granted, it lacks some insights on a few devices, but you can add the OID you need when that happens, which so far has been rare. Review collected by and hosted on G2.com.
I do wish it had better support for Microsoft Hyper-V. It does work, and it does monitor and report back, but not on the VM features, just the Windows Server features. Price is a bit high per monitored device, but there is a benefit in that many critical devices are monitored at no charge (i.e NAS, Cameras, Access Points) Review collected by and hosted on G2.com.
The interface is extremely smooth and user friendly, anyone with basic network understanding will be able to navigate and understand the network topology. Review collected by and hosted on G2.com.
Some of the automation takes over, and when you want to edit or delete certain things, it won't let you. However Auvik support is consantly changing and updating features to allow this. Review collected by and hosted on G2.com.
Auvik simplified and provide control over the cloud based networkvisibility.Besides Auvik integrated with various application or services.it also provides real time mapping Review collected by and hosted on G2.com.
Nothing to highlight for now overall good tool Review collected by and hosted on G2.com.
