
What I like best about Autotouch is how much research is already done by the time I am working through tasks.
Before, I would spend a lot of time going back and forth with ChatGPT, LinkedIn, company websites, and random notes just to figure out what was going on with an account and how to personalize the outreach. That process worked, but it was slow and easy to overdo.
With Autotouch, the agents help surface leads that are showing intent or have some relevant reason to reach out, and then the context is already attached when I am doing the task. I do not feel like I am starting from a blank page every time. I can see why the lead matters, what the angle is, and then move into the email, call, or follow-up. Review collected by and hosted on G2.com.
Some of the newer features are still evolving, so every once in a while it takes a little time to understand the best way to use them. The agent setup is powerful, but I think more examples or templates would help new users get to a strong setup faster.
I would also like more visibility into why certain leads were prioritized by an agent. Most of the time the context is clear, but more transparency there would make it even easier to trust and tune the results. Review collected by and hosted on G2.com.

