Autotask Professional Services Automation (PSA) Pricing Overview

It's easy to get started with AutoTask and Kaseya/Datto's customer support and guidance are invaluable. Integrations are amazingly easy to setup, especially within the Kaseya ecosystem but the third party integrations are also well supported. We use Autotask all day, every day, and the ever growing features and integrations continue to grow the value of the platform. Review collected by and hosted on G2.com.

The Sales and Billing portion fo the platform can be somewhat complex but with training they can be managed and with third party integrations they can be simplified. Review collected by and hosted on G2.com.

It helps keep client information organized in a manner suitable to small IT consulting firms. Review collected by and hosted on G2.com.

This is a PERSONAL preference; this speaks to MY experience, and relates not at ALL to the quality of the product. It's got a LOT of stuff going on. They tie in to SO many other things that it's often overwhelming. I can see why a bigger business would need it, but for a small shop like mine it seems like too much. I use basic PSA functions, and I buy Datto's backup. I liked the company much more when it was a small business and not acquired twice since it was an independent. Again, it's a very good product, and I probably don't know half of what it can do, but I have seen that implementing features that FOR ME are rather advanced and overly sophisticated would not save time. It's expensive for what I use it for, but AGAIN, that's on me. Review collected by and hosted on G2.com.