--- title: Automox Reviews meta\_title: 'Automox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 315 reviews by the users' company size, role or industry to find out how Automox works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 315 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### Automox Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **effortless automated patch management** of Automox, ensuring systems are consistently up to date. [(95 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1327804&qs=pros-and-cons#reviews) Users praise Automox for its **effortless automation** of patch management, enhancing security with minimal manual effort. [(71 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328566&qs=pros-and-cons#reviews) Users praise the **easy-to-use interface** of Automox, allowing quick navigation and self-learning for effective management. [(64 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328439&qs=pros-and-cons#reviews) Users find **easy deployment** with Automox, simplifying patching and management across multiple devices effortlessly. [(37 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328339&qs=pros-and-cons#reviews) Users value the **time-saving capabilities** of Automox, allowing teams to focus on strategic IT initiatives effortlessly. [(33 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328456&qs=pros-and-cons#reviews) Users experience **access issues** with Automox, often needing to troubleshoot or reinstall agents for connectivity. [(17 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328533&qs=pros-and-cons#reviews) Users feel Automox needs improvement in **dashboard customization and reporting options** for enhanced functionality and usability. [(15 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1327622&qs=pros-and-cons#reviews) Users note **poor reporting** capabilities, highlighting delays and a desire for more comprehensive statistics and visibility. [(15 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1327145&qs=pros-and-cons#reviews) Users report **slow performance** with Automox, experiencing delays in device reconnection and unreliable remote access. [(14 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328651&qs=pros-and-cons#reviews) Users face **update issues** with Automox, including communication failures and lack of support for driver and distribution architecture. [(14 mentions)](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1327712&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Automox ##### 1. Patch Management Users value the **effortless automated patch management** of Automox, ensuring systems are consistently up to date. [ See 95 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1327804&qs=pros-and-cons#reviews) See Related User Reviews ![Guy T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guy T.") GT Guy T. Small-Business (50 or fewer emp.) 3.5/5 "Automox Security & Efficiency" What do you like about Automox? The base engine of Automox is great, the management specific for MSP need some improvements. in additional to that, when there is bugs, Automox syste MF Michael F. Mid-Market (51-1000 emp.) 5.0/5 "Life Saver" What do you like about Automox? With the new addition of the splashtop as a remote viewer it has only gotten better. The quarterly sessions they do for optimization is amazing. ##### 2. Automation Users praise Automox for its **effortless automation** of patch management, enhancing security with minimal manual effort. [ See 71 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328566&qs=pros-and-cons#reviews) See Related User Reviews ![Guy T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guy T.") GT Guy T. Small-Business (50 or fewer emp.) 3.5/5 "Automox Security & Efficiency" What do you like about Automox? The base engine of Automox is great, the management specific for MSP need some improvements. in additional to that, when there is bugs, Automox syste ![Reynald G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reynald G.") RG Reynald G. Mid-Market (51-1000 emp.) 5.0/5 "Automox being full package patch management" What do you like about Automox? Responsive ui and they have added more codlet ##### 3. Ease of Use Users praise the **easy-to-use interface** of Automox, allowing quick navigation and self-learning for effective management. [ See 64 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328439&qs=pros-and-cons#reviews) See Related User Reviews MF Michael F. Mid-Market (51-1000 emp.) 5.0/5 "Life Saver" What do you like about Automox? With the new addition of the splashtop as a remote viewer it has only gotten better. The quarterly sessions they do for optimization is amazing. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Automox V2" What do you like about Automox? Beyond what I already mentioned (very useful and powerful, ease of use, ease of implementation, ease of integration), one new thing I like is how Auto ##### 4. Easy Deployment Users find **easy deployment** with Automox, simplifying patching and management across multiple devices effortlessly. [ See 37 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328339&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Perfect Application Management" What do you like about Automox? Using this to manage app updates and security releases. This tool is perfect to keep admins up-to-date on any security breaches and ensuring patches a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Overcoming Challenges with Cloud-Based Endpoint Management Automation" What do you like about Automox? really like how easy Automox is to use, especially since I didn’t have much experience with patch management tools before. Recently, I’ve been using i ##### 5. Time-saving Users value the **time-saving capabilities** of Automox, allowing teams to focus on strategic IT initiatives effortlessly. [ See 33 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328456&qs=pros-and-cons#reviews) See Related User Reviews ![ABRAR AHAMED M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ABRAR AHAMED M.") AM ABRAR AHAMED M. Small-Business (50 or fewer emp.) 4.5/5 "efficient tool for patch management" What do you like about Automox? Automox's automation process and capabilities save significant time by pushing updates across multiple devices. It has a highly user-friendly interfac ![Hasir H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hasir H.") HH Hasir H. Enterprise (\> 1000 emp.) 5.0/5 "Best Patch management tool with multiple options" What do you like about Automox? As a cybersecurity engineer, I find Automox extremely effective in mitigating outdated software with just a single click. The Group Policy customizati ### 5 Cons or Disadvantages of Automox ##### 1. Access Issues Users experience **access issues** with Automox, often needing to troubleshoot or reinstall agents for connectivity. [ See 17 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328533&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "The ultimate IT Time Saver." What do you dislike about Automox? Again the same issues here, it takes long to scan , not showing realtime progress of installation. BT Bobby T. Enterprise (\> 1000 emp.) 4.5/5 "Great product. Support can be better integrated" What do you dislike about Automox? Difficulty in accessing logs directly from the device page. This limitation can hinder efficient troubleshooting and monitoring, as it requires additi ##### 2. Needs Improvement Users feel Automox needs improvement in **dashboard customization and reporting options** for enhanced functionality and usability. [ See 15 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1327622&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Good but missing feature sets we need." What do you dislike about Automox? Setting up policies, getting the exact data from a report you need. Inconsistent patching from my experience. We also, wish we had better patching ins ET Eugene T. Mid-Market (51-1000 emp.) 5.0/5 "Wonderful tool and amazing flexibility!" What do you dislike about Automox? Some of the automation features could use some minor improvements. ##### 3. Poor Reporting Users note **poor reporting** capabilities, highlighting delays and a desire for more comprehensive statistics and visibility. [ See 15 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1327145&qs=pros-and-cons#reviews) See Related User Reviews ![Leonidas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonidas R.") LR Leonidas R. Mid-Market (51-1000 emp.) 4.5/5 "Excellent manage tool and more!" What do you dislike about Automox? Sometimes the website crashes and sends you to a different page. The report filtering may take some time to load, especially for a large number of dev KK Kenil K. Mid-Market (51-1000 emp.) 5.0/5 "Makes patching way less painful" What do you dislike about Automox? Takes a bit to learn, reporting could be better ##### 4. Slow Performance Users report **slow performance** with Automox, experiencing delays in device reconnection and unreliable remote access. [ See 14 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1328651&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "The ultimate IT Time Saver." What do you dislike about Automox? Again the same issues here, it takes long to scan , not showing realtime progress of installation. ![Leonidas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonidas R.") LR Leonidas R. Mid-Market (51-1000 emp.) 4.5/5 "Excellent manage tool and more!" What do you dislike about Automox? Sometimes the website crashes and sends you to a different page. The report filtering may take some time to load, especially for a large number of dev ##### 5. Update Issues Users face **update issues** with Automox, including communication failures and lack of support for driver and distribution architecture. [ See 14 mentions ](https://www.g2.com/products/automox/reviews?filters%5Bsentiment_snippet%5D=1327712&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy to manage multi OS patches" What do you dislike about Automox? sometimes patches fail to install/update and it's not always easy to figure out the reasons ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Overcoming Challenges with Cloud-Based Endpoint Management Automation" What do you dislike about Automox? One thing that could be better is the visibility during patching. When updates are being installed, it just shows “Installing,” but it’s hard to tell ![Vimal P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vimal P.") VP Vimal P. Desktop Support Engineer Financial Services Enterprise (\> 1000 emp.) 8/11/2025 "Automox" 5/5 What do you like best about Automox? 1. cloud based and VPN free, 2.automated patch management 3.role based access control Review collected by and hosted on G2.com. What do you dislike about Automox? 1. No Bandwidth Throttlin 2. Slow Performance 3. No Inheritable Permissions Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? Problems 1. Manual Patch Management 2. Compliance & Reporting Gaps Benefits 1. Time Savings 2. Improved Security Posture 3. Scalability & Flexibility Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite HG Hirushan G. Senior Solutions Strategist Mid-Market (51-1000 emp.) 3/12/2025 "A comprehensive and versitile patch and automation solution for endpoints" 4.5/5 What do you like best about Automox? Ease of use in terms of patch management and automation tasks for endpoint management and easy deployment & implementation. Always available as a SaaS solution and convenient and easy to understand interface. Review collected by and hosted on G2.com. What do you dislike about Automox? The fact that there is no on-prem solution or deployment option available for the solution. Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? Enables us to be more proactive since patch management and automation is handled by Automox. The effort needed for patch management is considerably reduced which saves a lot time and alleviates this burden from us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KS Kevin S. Senior Infrastructure Engineer Information Technology and Services Mid-Market (51-1000 emp.) 2/12/2025 "Automox is great but expensive" 5/5 What do you like best about Automox? Automox can be as simple or as complex as you need it to be, and with its robust automation capabilities, it is an excellent option for any company striving to streamline patching and compliance across their workstations. Overall, Automox is a fantastic endpoint patching and compliance system.m. Review collected by and hosted on G2.com. What do you dislike about Automox? The most significant disadvantage of Automox is the cost, especially when scaling up to medium to large enterprise sizes. Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? In the age of remote work, Automox is solving the problem of patch management and compliance across workstations that are now scattered across the country. Review collected by and hosted on G2.com. Show More 2/19/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jeff H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff H.") JH Jeff H. Director of Operations Mid-Market (51-1000 emp.) 5/28/2024 "Better results than MS System Center" 5/5 What do you like best about Automox? Most of the time Automox just works. I really like how easy it is to create worklets to install, remove applications or to resolve vulnerabilities. Using Automox for our patching solution has worked well too, I would say our environment is the cleanest it's ever been with very few patches that fail. Review collected by and hosted on G2.com. What do you dislike about Automox? There are times when a device will not connect with Automox and we can not find a reason for the failures and also times when a server shows it updated but Automox still shows it needs the update that was just applied. The problems are rare and occur less than 1% of the time but I end up spending a lot of times on the few issues. Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? In our enviroment there are others who can install software that is outdated, with Automox I created a job to remove those troublesome applications every day. We needed to do a better job of getting patches out and Automox does a great job almost all of the time. Review collected by and hosted on G2.com. Show More 10/19/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 2/4/2025 "Patch management tool I needed" 4/5 What do you like best about Automox? Being able to segment different types of systems via groups, policies, and being able to upload installers to customize software install is very convenient. Removal of software via different set of customizable commands helps as well. All of our systems are on Automox, updated reguarly on a set schedule. Agent install are easy and straightforward, and Automox has responsive customer support. Review collected by and hosted on G2.com. What do you dislike about Automox? For certain update item, Automox seems to be pushing software which fails, then reboots the system on its set schedule if policy is set that way which could irritate some users. Being able to selectively "mark off" some updates from within Automox console could be a nice feature request for future. Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? Automox is helping a team of IT department with patching duties across all systems and we are very happy overall. Highly recommended. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") AU Verified User in Utilities Mid-Market (51-1000 emp.) 3/19/2025 "A solid product when it works" 1/5 What do you like best about Automox? We've used Automox for around 2 years now and we like the simplicity in how to create policies, and some of the more granular control around when devices patch. We have complex maintenance schedules that shift month-to-month, so being able to set a 3rd Wednesday rather than a fixed date works well for us. Getting up and running and was fairly simple and straightforward, with us only needing to deploy agents and connect them up to the Automox cloud. Automox caters for proxying only the Automox traffic rather than having system wide proxies which works well for us in a predominantly server environment. Review collected by and hosted on G2.com. What do you dislike about Automox? Over the past 6 to 8 months we've seen a significant degradation in performance and reliability with the product. Frequent outages of the console, delays in policies processing, or patching policies not processing at all. Sometimes this happens multiple times per week and is really disappointing and has dented our confidence in the product. There have been automatic updates to the agents on at least two occasions which changed some behaviour about how it works, which has severely impacted us and our infrastructure operationally. We only have standard support but we've struggled to get down to root cause on a number of issues, or we see issues being UK based and the support team being (Mountain time?) online much later in the working day for us. Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? Automating patching of operating systems Automating updates of 3rd party software Review collected by and hosted on G2.com. Show More Response from Ashley Smith of Automox [Editedit](https://www.g2.com/survey_responses/automox-review-10957255/official_response/edit) I'm so sorry you've had this experience. If you'd like, I can try my best to connect you with our Support Team at a time that works best for you in your own time zone! Please contact me at ashley.smith@automox.com if you'd like this assistance. Validated ReviewerIncentivizedSource: Seller invite ![Mikey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mikey C.") MC Mikey C. Director, IT Infrastructure Mid-Market (51-1000 emp.) 10/16/2024 "Great system for automation and streamlining policies and procedures" 5/5 What do you like best about Automox? Automox immediately helped our lackluster patching and updating policies and procedures. Previously we "hoped" we were patched or updated. Only to find out when looking at the server or laptop the updates were not applied. With Automox we are are 100% certain the patches are applied. this helps us know our environment is consistent across the board. Software deployment is great as well. It is very easy to setup applications for deployment. This has sped up deployment and makes us more secure as end users do not need local admin rights anymore. Implementation was fast we were up and running in a few short hours. Review collected by and hosted on G2.com. What do you dislike about Automox? We are a little disapointed in the remote control tools. We are working with Automox on the issues to see if there are ways to improve our experience. It is a little clunky and does not aleays connect. We are troubleshooting to see if it is something with our systems or with Automox. We are using our previous tool until we are able to get Automox to work better for us. Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? Consistency with patch management with OS and applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Martin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin R.") MR Martin R. Systems Engineer II Mid-Market (51-1000 emp.) 11/14/2024 "Automox has changed my job entirely!" 5/5 What do you like best about Automox? My favorite thing would be the simplicity to navigate and understand the data. Although I am the primary admin foe the Automox platform at our company, I can rest esier knowing that any other admin on my team can go in and easily see what we have going on and easily troubleshoot any issues. Review collected by and hosted on G2.com. What do you dislike about Automox? I wish the remote sessions were more robust in the features it offered. It would be nice to be able to disable client controls or even a curtain maintenance mode. Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? Automox is our entire patching solution. It makes my jib so easy to quickly navigate and see any outdstanding vulnerabilities. I can quickly set up policies to address concerns, make changes on the fly as needed, and provide data and analytics to our senior management team to inform our decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 2/10/2025 "Amazing patch management software" 5/5 What do you like best about Automox? Ability to roll out automatic weekly scheduled patches. Ability to remotely connect to people's machines. I also really like the endpoint management system and the web UI, I find it very easy to use. I am a frequent user, I like to use Automox everyday simply to check patches and also to remote onto devices. Very easy to implement for my organisation which has a size of 150 people. Great Customer Support. Review collected by and hosted on G2.com. What do you dislike about Automox? The multi-factor authentication seems to disconnect at times, this could be due to connection issues, this is something that can be improved. Integration with Mac users could be improved and enhanced. Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? Automox helps solve software patching issues that we previously had where users were not getting the same windows updates rolled out on their devices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite FL Fredrik L. System administrator Mid-Market (51-1000 emp.) 10/10/2024 "Used for over 1.5 years but forced to let go." 4/5 What do you like best about Automox? Automox is a really good patching tool and if you give it a bit of time to setup you can achieve quite alot of configurations and solutions for your company. I would even say its so easy to use you most likely wont need to call customer support but even if you did they are more then happy to give you a tour again. we used it everyday for all of our windows servers for a full year without any kind of misshaps. Review collected by and hosted on G2.com. What do you dislike about Automox? The logon time is way to short, its a bit frustrating when you are having alot stuff open at the time and you intend to back in quickly to check something but you need to manually log in again. Automox should seperate OS patching and security patching and 3rd party software patching into different categories in the software section instead of having one big one instead. A uninstall flag on your agent exe would be appreciated Review collected by and hosted on G2.com. What problems is Automox solving and how is that benefiting you? automating patching on linux, windows servers, some windows computers. Review collected by and hosted on G2.com. 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