Save to My Lists
Optimized for quick response

Automox Reviews & Product Details - Page 3

Automox Overview

What is Automox?

Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win back hours in their days, and delight end users. 360+ Automox Worklet automation scripts make it easy for IT to save time, reduce risk, and thoughtfully automate OS, third-party software, and configuration updates on Windows, macOS, and Linux desktops, laptops, and servers.

Automox Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

Automox offers a cloud based platform for automated system protection.


Seller Details
Seller
Automox
Company Website
Year Founded
2015
HQ Location
Boulder, CO
Twitter
@Automox
888 Twitter followers
LinkedIn® Page
www.linkedin.com
252 employees on LinkedIn®
Description

Automox is the IT automation platform for modern organizations. Groundbreaking AI-powered automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, and win back hours in their days. Automox makes it easy for IT to save time, reduce risk, and thoughtfully automate OS, third-party, and configuration updates on Windows, macOS, and Linux desktops, laptops, and servers. Join thousands of IT heroes automating confidence across millions of endpoints with Automox.


NP
Overview Provided by:

Recent Automox Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Love the new UI"
We use automox for patch management as well as using it to deploy commands/fixes, it is super helpful when needing to push something to a machine a...
BL
Brian L.Enterprise (> 1000 emp.)
4.0 out of 5
"Patching sorted all thanks to Automox"
Automox is an automated patching software that delivers patching at scale and at pace by interrogating all end points and determining their vulnera...
CB
Chris B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Bridges the MDM Gap"
I love the platform ubiquity and how well it works to managed any and all updates and software installs. Truly powerful tool.

Automox Media

Official Downloads

Answer a few questions to help the Automox community
Have you used Automox before?
Yes

Video Reviews

262 Automox Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
262 Automox Reviews
4.5 out of 5
262 Automox Reviews
4.5 out of 5

Automox Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AutomoxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
LR
Network Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

it is very easy to use and a great way to manage and update a large number of devices, convenient for keeping your endpoints up to date, You can set up policies to push Windows updates and 3rd parties applications. Also, it allows you to view critical areas in his dashboard and recommend what action can be taken. Fast installation and set up. Review collected by and hosted on G2.com.

What do you dislike about Automox?

Sometimes the website crashes and sends you to a different page. The report filtering may take some time to load, especially for a large number of devices. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Central manages all our network devices in one place. Push updates or installation is fast and save a lot of hours. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

1. Ease of use. I didn't have any experience with Patch Management software before Automox. It was easy to jump right in and start using Automox and patch our computers. The UI is also easy to read and follow. Automox is added to a device with an easy installation file. This can be installed manually or through a script. Review collected by and hosted on G2.com.

What do you dislike about Automox?

When pushing Software or security patches through Automox, there doesn't seem to be any type of progress bar to tell how far the installation is or if its stuck. Usually during patching, the device will report an "Installing..." status in the Automox console. This can make it hard to tell when a patch is stuck due to a bad update or just taking a while. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Security patches are extremely important for all operating systems. Hosting internal servers that hold or perform these security patches can be a labor intensive task. Choosing to have Automox host these servers while giving us an easy GUI to use not only saves us server space, but also time. Review collected by and hosted on G2.com.

AK
Systems and Security Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

Can automatically patch known vulnerabilities of operating systems and third party applications. Also Automox supports All the OSs such as Windows , Linux and Macos Review collected by and hosted on G2.com.

What do you dislike about Automox?

Can be bit pricy compared to other patch management solutions. Only Available on cloud platforms. therefore all the devices even the critical servers do need an internet connections Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Automox provides support to solve the need of manual involvement to do the patchings. Also give the administraters the ease of use for managing endpoints in cross platforms. Since the platform is a Saas product administrators can manage devices from anywhere. Review collected by and hosted on G2.com.

HG
Senior Solutions Strategist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

Ease of use in terms of patch management and automation tasks for endpoint management and easy deployment & implementation. Always available as a SaaS solution and convenient and easy to understand interface. Review collected by and hosted on G2.com.

What do you dislike about Automox?

The fact that there is no on-prem solution or deployment option available for the solution. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Enables us to be more proactive since patch management and automation is handled by Automox. The effort needed for patch management is considerably reduced which saves a lot time and alleviates this burden from us. Review collected by and hosted on G2.com.

KS
Senior Infrastructure Engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Automox?

Automox can be as simple or as complex as you need it to be, and with its robust automation capabilities, it is an excellent option for any company striving to streamline patching and compliance across their workstations.

Overall, Automox is a fantastic endpoint patching and compliance system.m. Review collected by and hosted on G2.com.

What do you dislike about Automox?

The most significant disadvantage of Automox is the cost, especially when scaling up to medium to large enterprise sizes. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

In the age of remote work, Automox is solving the problem of patch management and compliance across workstations that are now scattered across the country. Review collected by and hosted on G2.com.

JH
Director of Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Automox?

Most of the time Automox just works. I really like how easy it is to create worklets to install, remove applications or to resolve vulnerabilities. Using Automox for our patching solution has worked well too, I would say our environment is the cleanest it's ever been with very few patches that fail. Review collected by and hosted on G2.com.

What do you dislike about Automox?

There are times when a device will not connect with Automox and we can not find a reason for the failures and also times when a server shows it updated but Automox still shows it needs the update that was just applied. The problems are rare and occur less than 1% of the time but I end up spending a lot of times on the few issues. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

In our enviroment there are others who can install software that is outdated, with Automox I created a job to remove those troublesome applications every day. We needed to do a better job of getting patches out and Automox does a great job almost all of the time. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

Being able to segment different types of systems via groups, policies, and being able to upload installers to customize software install is very convenient. Removal of software via different set of customizable commands helps as well. All of our systems are on Automox, updated reguarly on a set schedule. Agent install are easy and straightforward, and Automox has responsive customer support. Review collected by and hosted on G2.com.

What do you dislike about Automox?

For certain update item, Automox seems to be pushing software which fails, then reboots the system on its set schedule if policy is set that way which could irritate some users. Being able to selectively "mark off" some updates from within Automox console could be a nice feature request for future. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Automox is helping a team of IT department with patching duties across all systems and we are very happy overall. Highly recommended. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

We've used Automox for around 2 years now and we like the simplicity in how to create policies, and some of the more granular control around when devices patch. We have complex maintenance schedules that shift month-to-month, so being able to set a 3rd Wednesday rather than a fixed date works well for us.

Getting up and running and was fairly simple and straightforward, with us only needing to deploy agents and connect them up to the Automox cloud. Automox caters for proxying only the Automox traffic rather than having system wide proxies which works well for us in a predominantly server environment. Review collected by and hosted on G2.com.

What do you dislike about Automox?

Over the past 6 to 8 months we've seen a significant degradation in performance and reliability with the product. Frequent outages of the console, delays in policies processing, or patching policies not processing at all. Sometimes this happens multiple times per week and is really disappointing and has dented our confidence in the product.

There have been automatic updates to the agents on at least two occasions which changed some behaviour about how it works, which has severely impacted us and our infrastructure operationally.

We only have standard support but we've struggled to get down to root cause on a number of issues, or we see issues being UK based and the support team being (Mountain time?) online much later in the working day for us. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Automating patching of operating systems

Automating updates of 3rd party software Review collected by and hosted on G2.com.

Response from Ashley Smith of Automox

I'm so sorry you've had this experience. If you'd like, I can try my best to connect you with our Support Team at a time that works best for you in your own time zone! Please contact me at ashley.smith@automox.com if you'd like this assistance.

MC
Director, IT Infrastructure
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

Automox immediately helped our lackluster patching and updating policies and procedures. Previously we "hoped" we were patched or updated. Only to find out when looking at the server or laptop the updates were not applied. With Automox we are are 100% certain the patches are applied. this helps us know our environment is consistent across the board. Software deployment is great as well. It is very easy to setup applications for deployment. This has sped up deployment and makes us more secure as end users do not need local admin rights anymore. Implementation was fast we were up and running in a few short hours. Review collected by and hosted on G2.com.

What do you dislike about Automox?

We are a little disapointed in the remote control tools. We are working with Automox on the issues to see if there are ways to improve our experience. It is a little clunky and does not aleays connect. We are troubleshooting to see if it is something with our systems or with Automox. We are using our previous tool until we are able to get Automox to work better for us. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Consistency with patch management with OS and applications. Review collected by and hosted on G2.com.

MR
Systems Engineer II
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

My favorite thing would be the simplicity to navigate and understand the data. Although I am the primary admin foe the Automox platform at our company, I can rest esier knowing that any other admin on my team can go in and easily see what we have going on and easily troubleshoot any issues. Review collected by and hosted on G2.com.

What do you dislike about Automox?

I wish the remote sessions were more robust in the features it offered. It would be nice to be able to disable client controls or even a curtain maintenance mode. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Automox is our entire patching solution. It makes my jib so easy to quickly navigate and see any outdstanding vulnerabilities. I can quickly set up policies to address concerns, make changes on the fly as needed, and provide data and analytics to our senior management team to inform our decisions. Review collected by and hosted on G2.com.