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Automox Reviews & Product Details - Page 2

Automox Overview

What is Automox?

Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win back hours in their days, and delight end users. 360+ Automox Worklet automation scripts make it easy for IT to save time, reduce risk, and thoughtfully automate OS, third-party software, and configuration updates on Windows, macOS, and Linux desktops, laptops, and servers.

Automox Details
Product Website
Languages Supported
English
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Product Description

Automox offers a cloud based platform for automated system protection.


Seller Details
Seller
Automox
Company Website
Year Founded
2015
HQ Location
Boulder, CO
Twitter
@Automox
884 Twitter followers
LinkedIn® Page
www.linkedin.com
252 employees on LinkedIn®
Description

Automox is the IT automation platform for modern organizations. Groundbreaking AI-powered automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, and win back hours in their days. Automox makes it easy for IT to save time, reduce risk, and thoughtfully automate OS, third-party, and configuration updates on Windows, macOS, and Linux desktops, laptops, and servers. Join thousands of IT heroes automating confidence across millions of endpoints with Automox.


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Recent Automox Reviews

ET
Eugene T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Wonderful tool and amazing flexibility!"
For sure this is an indispensable tool for myself and my team. I personally love the design language it's very intuitive.
KA
Kamarul A.Enterprise (> 1000 emp.)
5.0 out of 5
"The UI is very easy to use"
Easy to manage the zones and managing devices for updates
ML
Mike L.Enterprise (> 1000 emp.)
5.0 out of 5
"Automox is a great force multiplier."
Great tool when you need to manage the network without a full work force. Get a big view on the network vulnerability and then deploy updates neede...
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0 people requested security information

Automox Media

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Video Reviews

258 Automox Reviews

4.5 out of 5
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258 Automox Reviews
4.5 out of 5
258 Automox Reviews
4.5 out of 5

Automox Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AutomoxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RT
Senior Support Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

The level of streamlining Policies for Compliance. As a part of Cloud cloud-based company, we are highly expected to deliver devices with security and compliance. Automox has made it easier to manage policies as per clients and sends us alerts to monitor non-compliant devices. Reports are easier to avail and can be even presented without much effort

Automox excels in patch management, software updates, and configuration. This reduces the need for manual intervention, saving time. This is implemented to several customers to show our efficient way of Patching and automation which they already love!

We use this software daily to monitor and it is easy to deploy on all servers and user devices Review collected by and hosted on G2.com.

What do you dislike about Automox?

As for now we haven't noted anything to dislike about yet Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Resolved Vulnerability Management and Manual Patches

Automated Patches Review collected by and hosted on G2.com.

JN
IT Support Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

The most helpful thing about Automox the amount of information that is provided to us about the assets and the ease of deploying scripts to many devices at once. One of the upsides to using Automox is the UI/UX, as it is very easy and intuitive to navigate. Review collected by and hosted on G2.com.

What do you dislike about Automox?

The least helpful thing about Automox is the limits of the worklet catalog. One of the downsides of using Automox would be that there is a lack of information and tutorials made by third parties. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Automox helps us keep our devices more secure by helping us keep track of the state of each system and patching as needed. When a system configuration is needed to be applied to many hosts, it saves us time by automating and deploying this process very quickly and easily. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

It saves me and my team SO much time. Previously, we relied on manual patching and had hundreds upon hundreds of vulnerabilities. The implementation was relatively easy and integrated quickly into our onboarding app installations with our MDM. Customer support has been extremely responsive. Patches for common apps are easy to schedule with minimal work required to get it set up. Review collected by and hosted on G2.com.

What do you dislike about Automox?

The secure token for Apple Silicon devices remains a lingering issue that requires manual remediation in a lot of cases. The agent doesn't always connect as expected causing patch delays/vulnerabilities. There's a pretty steep learning curve given it's largely designed to "set and forget" due to the automated nature and not using it regularly means lack of knowledge from utilization. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

As a fintech company, we have regular security audits by our partner and sponsor banks. High vulnerability counts from delayed or ineffective patch management causes major concerns and poor audit scores. Review collected by and hosted on G2.com.

MD
Infrastructure Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

Covers our Windows estate and has powerful features such as 'applets' to run automations on target servers.

Also the customer support is very good and the agents are clearly knowledgeable about their product! Review collected by and hosted on G2.com.

What do you dislike about Automox?

Not the most intuitive to use.

The Web UI can be a bit buggy; e.g. when changing MFA method or setting up SAML SSO, it asks for a verification code, i provide the correct one, and then nothing happens; or I enter the SAML config it is asking for, i get a message saying 'zone settings updated' but then SAML is still not enabled, but with no clear reason why not. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

We use Automox to manage our Windows servers and desktops. Review collected by and hosted on G2.com.

Response from Ashley Smith of Automox

Hi Martin! I'm sorry to hear that you experienced those issues on logging into the console. Our support team is happy to investigate - please feel free to submit a support ticket and you can mention this conversation in it as I've already raised this issue to Product and Support. You can submit a support ticket through this link: https://help.automox.com/hc/en-us

Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

Very simple and intuitive process to setup and deploy agents to endpoints all over the company. Simple and clear desingn of interface, easy to navigate and find all relevant information. Reduced amount of time I have spent of manually updating particular workstations and gives a better control over vulnerabilities detected and patching them. Policy sets and rules to determine what updates to pick, what to skip are very good. Generally Im very happy about the idea of having a remote connection to end user desktops. Good solution and so simple to integrate. Review collected by and hosted on G2.com.

What do you dislike about Automox?

So far nothing except that remote connection takes long time and if user has 2-3 displays its very slow and not so effective when it shows all at once on the main screen. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Control over patching saves so much time and cost, reducing impact on end users (no need to remote to their desktops every time to check version of the software etc). Patching vulnerabilities - improved security and fast reaction to mitigate new threats. Automation of the proces is much simplier than expected. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

I appreciate the UI & find it to be intuitive in a way that many competitors are not; the agent seems lightweight & fairly responsive. Policies push out consistently as expected, & worklets are powerful & allow us to go beyond standard patch mangement. Review collected by and hosted on G2.com.

What do you dislike about Automox?

The remote control tool is one of my only critiques as it's rather slow & feels a bit archaic, does not have file transfer capabilities which is something I leverage often. They seem aware of this shortcoming though and should be addressing it later this year. I'd have liked to see native integrations with all the major cloud providers. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

We've had issues with other tools being very slow in deploying patches; Automox seems to be strong in this regard which is something we value greatly as it means we can patch critical vulnerabilities in a timely manner, and have trust that critical policies are actually being enforced. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

We primarily use Automox for 3rd-party patching that helped fill a major security gap for our existing tools such as Microsoft Intune and SCCM. Additionally, the granularity of the tool is a key factor that set's it apart from competitors. Having the ability to unify patch procedures for all our Operating Systems (IOS, MacOS, Windows 11, Windows Server, RHEL) is a huge win. Review collected by and hosted on G2.com.

What do you dislike about Automox?

The lack of standard, automated API integrations with leading Vulnerability Management Solutions, such as Tenable. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

With our existing patching tools (MS Intune, SCCM), we lack features to patch third-party software in a seemless, automated manner. This caused signficant risk as critical security vulnerabilities piled up over time and caused several 'fire drills' for admins. By using Automox, we were able to completely remediate this risk by configuring automated third-party patching. Additionally, this has been helpful for better understanding current vulnerabilities on systems. Besides reducing security risk, this has also ensured all employees have the same client experience, helping reduce significant help-desk time during troubleshooting client issues. Review collected by and hosted on G2.com.

BF
Senior Network Admin
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

Ease of use and ability to run PowerShell scripts remotely to any system that has the agent. Patching 3rd party apps is a big plus as well that we like Review collected by and hosted on G2.com.

What do you dislike about Automox?

Sometimes scheduled jobs don't run properly and we occasionally just re-create a task under a different name to get it working again. Not a big deal but just odd Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Windows patch management including 3rd party patches is our primary use case. Running powershell scripts for one off jobs is another nice use as well that we like Review collected by and hosted on G2.com.

JS
Information Technology Infrastructure Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

I love using Automox because it simplifies and automates patch management across all our devices, saving us time and effort. It’s incredibly intuitive and user-friendly, allowing us to deploy patches and updates quickly and efficiently across various operating systems. The ability to centralize everything in one platform means I can stay on top of security updates and compliance without having to manually check each machine. Plus, the real-time monitoring and reporting give me peace of mind that everything is up to date and secure. Automox really streamlines our IT processes, making it easier to ensure our systems are always protected and running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Automox?

Somtimes there is isnt the latest updates, for example Edge update that came out the next day, it would not be there to update. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Manual Patch Management: Before Automox, patching and updating systems was a time-consuming and error-prone manual process. With Automox, I no longer need to manually apply patches across multiple devices. It automates updates for Windows, macOS, and Linux, saving hours of manual work. Review collected by and hosted on G2.com.

LR
Network Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Automox?

it is very easy to use and a great way to manage and update a large number of devices, convenient for keeping your endpoints up to date, You can set up policies to push Windows updates and 3rd parties applications. Also, it allows you to view critical areas in his dashboard and recommend what action can be taken. Fast installation and set up. Review collected by and hosted on G2.com.

What do you dislike about Automox?

Sometimes the website crashes and sends you to a different page. The report filtering may take some time to load, especially for a large number of devices. Review collected by and hosted on G2.com.

What problems is Automox solving and how is that benefiting you?

Central manages all our network devices in one place. Push updates or installation is fast and save a lot of hours. Review collected by and hosted on G2.com.