SM
Sapna M.
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Automation Anywhere Agentic Process Automation Boosts Productivity and End-to-End QA"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like that Automation Anywhere Agentic Process Automation can automate complex business scenarios and processes with less manual effort. It comines AI with automation which helps user to complete tasks faster and to improve productivity. From a functional QA perspective, it also makes it easier to validate end to end business workflows and check that processes work as expected. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

User interface can take time for new users to understand, Integration with some applications may require extra effort. Initial set up and implementation can be time consuming. It can take time for the functional QA teams to learn and test all the agent behaviour. Review collected by and hosted on G2.com.

Jatinder Singh B.
JB
Jatinder Singh B.
Mid-Market (51-1000 emp.)
"Intelligent Automation That Boosts Efficiency"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I use Automation Anywhere Agentic Process Automation to automate my daily tasks, which has simplified repetitive tasks like data entry and reporting, improving accuracy, saving time, and increasing overall efficiency. I like its ability to automate complex processes, improve efficiency, and lessen the burden of manual tasks. I appreciate its scalability, ease of use, and capability to improve productivity through intelligent automation. I find the workflow automation and bot management features particularly valuable as they simplify tasks, save time, and improve accuracy. The setup was relatively easy with straightforward configuration and helpful documentation. Overall, I rate it 9 out of 10 because it is a reliable automation platform that improves efficiency and reduces manual efforts. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

The user interface could be more intuitive and troubleshooting bot errors could be simpler. Review collected by and hosted on G2.com.

NB
Neeraj B.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Automation Anywhere Streamlines Sales Tasks and Boosts Customer Response Speed"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

As a Assistant Manager in Fluke Technologies, Automation Anywhere Agentic Process Automation helps our sales team by reducing manual work such as updating customer data, preparing reports and tracking sales activities. It saves time, improve data accuracy and helps us repsond to customers faster, With automation we canspend more time meeting customers, identifying new opportunities and closing deals. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

For new users to learn all the features will take time and also when business process change automation needs to be updated. some automation workflows require technical knowledge to build and maintain. Review collected by and hosted on G2.com.

Amita .
A
Amita .
Small-Business (50 or fewer emp.)
"Bridges AI with Deterministic Tasks, But Pricing and Learning Curve Challenging"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like Automation Anywhere Agentic Process Automation for its ability to bridge deterministic execution with probabilistic AI reasoning. The context intelligence graph and native RAG, universal orchestration, built-in AI evaluation, and advanced document automation are features that stand out to me. These contribute to drastic resolution in bot maintenance costs, accelerated time to market for new automation, and infinite scalability without human bottlenecks. It also maximizes return on existing software investment. Additionally, I found the initial setup to be relatively straightforward. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

The pricing structure of Automation Anywhere Agentic Process Automation is complex and high cost, which can be challenging to navigate. There is a high cognitive load and a steep learning curve involved, making it difficult to become proficient quickly. Debugging non-deterministic failures is cumbersome. Integration inconsistencies and edge case bugs add to the frustration. Additionally, the software strains local infrastructure resources. Review collected by and hosted on G2.com.

Foram C.
FC
Foram C.
Enterprise (> 1000 emp.)
"AI-Driven End-to-End Automation with Enterprise-Grade Governance"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like best about Automation Anywhere Agentic Process Automation (APA) is that it goes beyond traditional RPA by combining AI agents, workflow orchestration, RPA bots, document processing, and governance in a single platform. Instead of just automating repetitive tasks, APA is designed to handle end-to-end business processes that require decision-making, adaptability, and collaboration across systems. [automation...ywhere.com], [docs.autom...ywhere.com]

Some standout strengths are:

AI + Automation in one platform – APA blends generative AI, AI agents, and traditional automation capabilities, reducing the need to stitch together multiple tools. [automation...ywhere.com], [g2.com]

Enterprise-grade governance – Security, compliance, auditability, and control are built into the platform, which is essential for regulated industries such as banking, healthcare, and finance. [docs.autom...ywhere.com], [roboticsan...onnews.com]

Human-in-the-loop capabilities – The platform allows AI agents and humans to work together, escalating exceptions or approvals when needed instead of forcing complete automation. [docs.autom...ywhere.com], [youtube.com]

Natural language interactions – Business users can interact with automations and agents through conversational interfaces, making automation more accessible beyond technical teams. [roboticsan...onnews.com], [automation...ywhere.com]

Scalability across enterprise processes – It can orchestrate actions across multiple departments, applications, APIs, and bots, enabling broader digital transformation initiatives. [automation...ywhere.com], [navtools.ai] Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

“The main drawback is the learning curve and implementation complexity. While the platform offers powerful AI-driven automation capabilities, organizations may need specialized expertise and investment to deploy and scale solutions effectively Review collected by and hosted on G2.com.

Oluwaferanmi S.
OS
Oluwaferanmi S.
Service Desk Support Analyst 1st/2nd Line
Mid-Market (51-1000 emp.)
"Efficient Automation with Room for Improved Training"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like the efficiency of Automation Anywhere Agentic Process Automation, as it significantly reduces operational redundancy by 70% while meeting SLAs. The detailed logs and detailed mapped processes make it invaluable to my work. I also enjoy how it fully automates tasks, including effectively automating repetitive ones such as administrative tasks, and how it analyzes existing processes to replicate efficient new ones. Additionally, I appreciate the quick user resolutions that I've never experienced before. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

I think it could be more user-friendly, and there should be adequate training for staff to understand how Automation Anywhere Agentic Process Automation works. Review collected by and hosted on G2.com.

Oleksii K.
OK
Oleksii K.
Data Analyst
Mid-Market (51-1000 emp.)
"Improves processes with AI, but requires serious configuration"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like the use of AI functions in Automation Anywhere Agentic Process Automation and their gradual learning, which removes the main limitation of traditional RPA, especially its fragility. It learns from mistakes and takes them into account next time, making solutions more resilient. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Sometimes I notice that Automation Anywhere Agentic Process Automation gives slightly different answers to the same task, and the cost is somewhat higher compared to regular solutions. Also, if the input is unstructured, the program might invent data. The setup is not the easiest either; it requires serious work, such as setting up the infrastructure and coordinating all issues with IT security. It happens that non-standard data and the fragility of SAP can disrupt the process. Review collected by and hosted on G2.com.

RM
Roberto M.
MDR L1
Small-Business (50 or fewer emp.)
"Intelligent and autonomous automation with Process Reasoning Engine"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like the most is how it transforms the automation from a rigid system of tasks to a truly intelligent and autonomous ecosystem; instead of having to program every click and worry about the flow breaking with the slightest change, the Process Reasoning Engine allows the AI to understand the final goal, make logical decisions in real-time, and solve complex problems on its own, finally freeing us from constant exception management and allowing us to automate much more strategic business processes. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Although the technology is incredibly promising, what convinces me the least is the learning curve and the complexity of governance it introduces. Moving from a model based on fixed rules (RPA) to one based on the autonomous reasoning of AI makes it much more difficult to predict and audit exactly every action the agent takes. This demands an extremely strict human-in-the-loop supervision control and a greater effort in change management, as ensuring that the AI does not make erroneous business decisions or hallucinate in critical processes requires a level of design and monitoring that erases the simplicity of traditional automations. Review collected by and hosted on G2.com.

EP
Edgars P.
BDM
Mid-Market (51-1000 emp.)
"Autonomous AI Agents with Enterprise-Grade Governance and Scalability"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

Automation Anywhere Agentic Process Automation stands out because its Process Reasoning Engine (PRE) enables intelligent, autonomous decision-making. Being able to deploy AI agents that can plan, execute, and self-heal without constant manual direction feels like a meaningful step beyond traditional RPA. Its enterprise-grade governance capabilities—such as built-in auditability and data masking—also make it a strong fit for regulated environments. On the build side, the low-code AI Agent Studio helps teams create more advanced automation without needing extensive coding knowledge. For large-scale IT deployments, the Mozart Orchestrator’s unified composition and deployment within your VPC provide the control and scalability required for mission-critical processes. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Deployment can be complex in large environments, and the high cost of enterprise licenses may be a barrier for many organizations. The UI also has limitations, such as the lack of a search bar. Review collected by and hosted on G2.com.

Dhwanil K.
DK
Dhwanil K.
Data Designer / User Engagement
Enterprise (> 1000 emp.)
"Intuitive AI-Powered Automation with Reliable Performance and Strong Integrations"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like most about Automation Anywhere Agentic Process Automation is the amount of time it saves on everyday, repetitive work. Once the automations are set up, they run on their own and complete tasks consistently without needing constant supervision. I also appreciate that it helps cut down on manual errors, especially in processes that involve moving a lot of data between systems. Overall, it makes the workflow feel smoother and allows the team to focus on more meaningful work instead of getting stuck in repetitive steps. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

One thing I don’t love about Automation Anywhere Agentic Process Automation is that setting up and maintaining automations can sometimes take more effort than I expect. When a process changes, even a small update can mean going back into the bots and making adjustments, and that isn’t always quick. There’s also a bit of a learning curve in the beginning, especially if you’re not very technical. Even though the platform is powerful, it can still feel complex when you’re troubleshooting or trying to understand why a bot didn’t run the way you expected. Review collected by and hosted on G2.com.