Balaji S.
BS
Balaji S.
Process Coordination Executive
Mid-Market (51-1000 emp.)
"Extends Automation Anywhere Across Business Processes with Organized Agentic Automation"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

Agentic Process Automation from Automation Anywhere has been beneficial for extending automation beyond various business processes without the necessity of developing different automation approaches for each process. This tool helps me automate repetitive business processes, coordinate the interaction of enterprise applications, and reduce manual intervention during routine work. It provides an organized way of managing automation in accordance with evolving business needs. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

It is essential to plan the creation of dependable agent-based workflows according to ever-changing dynamic business rules as well as to conduct proper testing and updating of agents. Review collected by and hosted on G2.com.

gulshan d.
GD
gulshan d.
Salesforce developer
Small-Business (50 or fewer emp.)
"Effortless Bot Building with Intuitive Drag-and-Drop Interface"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like how easy Automation Anywhere is to use, especially its clean interface and drag-and-drop features that make creating bots straightforward. It integrates smoothly with different applications and systems, which makes it easier to automate end-to-end business processes. In my experience, the bots run reliably and help cut down repetitive manual work, which improves overall productivity. The platform also delivers good value by saving time and reducing operational effort. The onboarding materials and support have been helpful both when getting started and when troubleshooting issues. I also appreciate the AI capabilities, which make it possible to automate more complex tasks and build smarter automation solutions. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

At times, the UI can feel complex for new users, and debugging bots can take a while when errors aren’t explained clearly. Some integrations also require extra configuration, which can make the initial setup more challenging than expected. Performance may slow down as well when running large or more complex automation processes.

Licensing and pricing can be expensive for smaller teams, which may impact overall ROI. While the support and onboarding resources are helpful, quicker responses for technical issues would improve the experience. The AI features are useful, but they could be easier to configure and more consistent in day-to-day use.

Overall, simpler debugging, smoother integrations, stronger performance at scale, more flexible pricing, and easier AI configuration would make the platform even better. Review collected by and hosted on G2.com.

Debasmita D.
DD
Debasmita D.
Developer Community Manager
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Smart Automation, Steeper Learning Curve"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

The blend of traditional RPA with agentic, AI-driven decision-making stands out most. Bots can now reason over unstructured inputs like emails and documents instead of just following rigid scripts. The AI Agent Studio makes it easy to plug LLM-based actions into workflows without custom API builds, and the Control Room gives solid visibility into bot performance and exceptions at scale. The low-code builder also makes it accessible to business users while still leaving room for developers to handle complex logic. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

The learning curve is steeper than expected once you move past basic bots into agentic workflows — documentation for AI Agent Studio and LLM integrations lags behind the pace of feature releases. Licensing costs can also add up quickly as you scale bots across departments, and troubleshooting failures in complex multi-agent workflows isn't always intuitive; error logs could be more descriptive. Performance can also lag when processing large unstructured documents. Review collected by and hosted on G2.com.

Harshit K.
HK
Harshit K.
Project Coordinator
Mid-Market (51-1000 emp.)
"Agentic Process Automation That Streamlines Multi-Step Workflows."
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

Agentic Process Automation offered by Automation Anywhere helps to automate business processes involving several steps, systems and decisions. This way one can automate repetitive tasks, transfer information from one application to another, and sustain processes without human supervision at each step. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Sometimes testing may be needed to set up workflows with multiple conditions because in different business cases different actions have to be performed. Review collected by and hosted on G2.com.

SB
Sapna B.
Enterprise (> 1000 emp.)
"Easier, More Reliable Automation with Less Custom Scripting"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like best about Automation Anywhere Agentic Process Automation is that it helps solve some of the common challenges we face while developing and maintaining automation scripts. In traditional automation, we often have to write complex logic to handle exceptions, different input formats and changing business scenarios.For example, in a ticket processing automation, users may submit request in different formats, requiring multiple validation checks and exception handling scripts. Agentic automation can understand the context, determine the appropriate action and handle many of these variations with less custom scripting. This reduces maintenance effort,improve process reliability and allow us to focus more on enhancing the automation rather than constantly fixing edge cases. Its easy to use and to implement. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

What i like least is that it takes some time to learn in the beginning, The platform has many useful features but understanding how to use the agentic capabilities effectively requires practice and experience. Once you get familiar with it, it becomes much easier to work with. Review collected by and hosted on G2.com.

NB
Neeraj B.
QA Lead
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Strong Productivity Gains, Though the Learning Curve Takes Time"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like best about the Automation Anywhere Agentic Process Automation helps me to reduce the manual effort work of us and helps team to focus on more valuable customer facing work. As a Territory Manager, a lot of time goes into repetitive tasks such as collecting data from different systems, preparing reports, tracking opportunities and following up on routine actions. It has the potential to bring these activites together and automating intelligently, while preparing a weekly sales review, I often need to gather information from emails, CRM systems and various reports it will take hours to complete the task but with the help of this platform system can collect the required data, summarize key updates, highlights exceptions and present actionable insights automatically. This allows me to spend more time engaging with customers and supporting the sales team rather than on routine work. It helps in to underdstand contex, make decisions based on predefined rules which makes the process more efficient and less dependent on constant human monitoring. Overall i see it as a practical tool for improving productivity, accelerating decision making and helping teams work smarter. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

The biggest challenge is the learning curve, setting up and managing advanced agentic automations can be complex intially and business users may need customer support or training to use the platform effectively. Review collected by and hosted on G2.com.

Jose Luis G.
JG
Jose Luis G.
Solutions Arquitect
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"RPA with Automation Anywhere"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

The best thing about Automation Anywhere is its versatility in terms of predefined commands, there is a wide variety of predefined instructions for use by developers unlike its competitors, I also recommend the artificial intelligence part that is quite advanced.

In addition to the certification facilities provided by the tool and educational support Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Maybe the only thing I don't like is that the tools to manage the control room are a bit complicated at the beginning and the community part is still growing, so it is necessary to license to promote production Review collected by and hosted on G2.com.

NB
Neeraj B.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Saves Time in SAP with Accurate Automation—Frees Us for Higher-Value Work"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

From my experience working with SAP Module in my organization, the biggest benefit is that it saves time on repetitive tasks. Many activities involving checking data,updating record and following the same process repeatedly. Automation Anywhere helps automate these activities making the process faster and more accurate. It also reduce the chances of manual mistakes. This gives me more time to support users and works on task that needs manual attention. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Business exceptions that cannot be fullly automated. Another challenge is that whenever there are changes in SAP transactions or business workflows, the automation needs to be tested and updated again which takes time. I also feel that for business users with limited technical knowledge, troubleshooting failed automations could be simpler with more detailed error messages and easier monitoring. Review collected by and hosted on G2.com.

NB
Neeraj B.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Automation Anywhere Speeds Up Finance Tasks and Boosts Accuracy"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like best about Automation Anywhere Agentic Process Automation is that it helps in reducing the time spent on repetitive finance tasks. Activitoes like processing invoices, matching purchase orders, preparing expense reports, updating financial records and generating monthly reports are much faster with automation. It also improves data accuracy and reduces manual errors which is very important in finance. It helps to collect information from different systems and make the process smoother,our team gets more time to focus on financial planning, cost analysis, budgeting and supporting business decisions. Overall it has improved our productivity and made our daily work more efficient. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

This tool is helpful but there are a few things that could be better, setting up some automations can be time consuming and when our finance process changes, the workflows also needs to be updated. Sometimes e have to handle exceptions manually. It also takes a little time for new users to learn the platform. Review collected by and hosted on G2.com.

Sachin S.
SS
Sachin S.
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Transforms Traditional RPA into an Autonomous, Goal-Driven Ecosystem"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

praised for its unique ability to evolve traditional, rigid Robotic Process Automation (RPA) into an autonomous, goal-directed ecosystem.The standout capabilities of the platform focus on several key strengths:1. Goal-Directed Autonomy & The Process Reasoning Engine (PRE)Dynamic Problem Solving: Instead of breaking when a user interface changes or an unexpected variable appears, the built-in Process Reasoning Engine (PRE) allows AI agents to dynamically adapt, reason through exceptions, and self-correct to meet the end goal. Resilient Automations: Features like the Generative Recorder utilize computer vision and deep process metadata to maintain stable automations even if screen layouts, buttons, or underlying application structures shift. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

While Automation Anywhere Agentic Process Automation (APA) offers powerful cognitive capabilities, technical users and enterprise architects on platforms like G2 and Reddit's RPA community frequently point out several critical drawbacks. The most notable complaints center on cost, technical complexity, and the inherent unpredictability of blending generative AI with traditional workflows Review collected by and hosted on G2.com.