Here are its advantages:

It is available 24/7.

It is good in handling customers.

It helps in saving money.

It helps provide 100% satisfaction to customers.

It can be used for automation of repetitive work.

It is an excellent personal assistant. Review collected by and hosted on G2.com.

Nothing is seen by me while I was in the link Review collected by and hosted on G2.com.

Data-driven decision-making, especially real-time access to accurate data, helps improve the business. It can also reduce costs and enhance productivity. Review collected by and hosted on G2.com.

Decision-making will be fully automated, and small errors could happen without being noticed. My concern is also what happens when they operate without enough transparency or control. Review collected by and hosted on G2.com.

I like how it helps teams move from task automation to outcome-driven automation. The ability to orchestrate workflows across multiple systems while maintaining governance and security is a big advantage for enterprise use cases. Review collected by and hosted on G2.com.

While powerful, the platform has a noticeable learning curve. Setting up and managing more advanced workflows or agentic processes can get complex and often requires deeper technical expertise. Review collected by and hosted on G2.com.

I think the 360-degree or overall overview is really nicely set up, and I find integrating with Outlook particularly strong. It also integrates well with the core systems of the bank. Review collected by and hosted on G2.com.

I noticed just odd simple, running of schemas or other components that sometimes happens in data that is unexpected. This behavior takes sometimes a week to solve. That saw a big decline in the liability to customers. Review collected by and hosted on G2.com.

What stands out most about Automation Anywhere is its cloud-native, user-friendly platform. Its drag-and-drop interface makes building bots accessible to everyone, while features like IQ Bot leverage AI to handle unstructured data with impressive speed and accuracy. Review collected by and hosted on G2.com.

Users often dislike its high licensing costs, which can be prohibitive for smaller firms. Other common complaints include a steep learning curve for complex logic, occasional stability bugs in development, and a dependency on strong internet for its cloud-based "Control Room." Review collected by and hosted on G2.com.

It has a responsive and easy to understand UI. It also has constant updates that improve the overall platform. It has a well unified platform that has testing, deployment, development, and more, and it is easy to navigate between all of them. The credentials vault and roles admin menu are easy to understand and work with. Review collected by and hosted on G2.com.

The customer support could be a little better, there were some occasion in which we had a specific issue with a client, and when trying to reach out the customer support and fix the issue it was very slow and the solution was not as good as expected. Review collected by and hosted on G2.com.

Automation Anywhere is praised for its intuitive interface, making it accessible even for those with limited coding experience.The platform simplifies the ease of implementation and deployment of bots.Users find the technical support team responsive and the FAQs helpful.Automation Anywhere integrates well with various applications like Excel, Salesforce, and SAP Review collected by and hosted on G2.com.

More core programming attributes support is needed, like support for more types of variables and .NET framework features, to reduce reliance on DLLs/scripts for additional automation. Review collected by and hosted on G2.com.

Simple to develop, time to deploy and ease of use is great. The tool is designed to suite needs of business users and running/managing bots is also simplified.

It also supports deployment on cloud and integrates well. The technical support team is very responsive and there are loads of FAQs for getting help on technical issues. Review collected by and hosted on G2.com.

Could have been more user friendly in terms of development and integration of third party codes.

There should be more functionalities related to image automation and citrix automation.

Graphical view instead of line of code view would be better for developers.

More of core programming attributes needs to be supported like support for more types of variables and other .NET framework features so that developers would not need to resort to DLLs/scripts for additional automation functionalities. Review collected by and hosted on G2.com.

What I like best about Automation Anywhere is its ability to simplify complex and repetitive processes through automation. The platform have a very user-friendly interface, so even people without deep technical expertise can get started. It also provides strong scalability, allowing businesses to start small and later expand automation across multiple departments. Another plus point is its integration with various enterprise applications, which makes it easier to fit into existing workflows. Overall, it helps organizations save time, reduce manual errors, and improve efficiency. Review collected by and hosted on G2.com.

Sometimes the learning curve can be little steep in the beginning, specially for people who are totally new to RPA. Few advanced features also need more documentation to be easily understandable. Pricing could be more flexible for small businesses. However, these are not major blockers once you get used to the platform. Review collected by and hosted on G2.com.

Custom framework and SDK development with drag and drop Review collected by and hosted on G2.com.

As of now no pifalls with this product, integrated well between various tech stack Review collected by and hosted on G2.com.