I really appreciate the support I get from Emilie at AutoLeap, she is a perfect 10 out of 10. The initial setup of AutoLeap was fast. Review collected by and hosted on G2.com.

I feel like there's a bit of a learning curve with the software, so attending classes might be helpful. Review collected by and hosted on G2.com.

I love how AutoLeap integrates Al to integrate our customers with the automotive repair process, allowing them to see pictures of what is wrong with their cars, which has significantly increased our sales by building trust through visual evidence. The setup was incredibly straightforward, and the support provided by the sales representative was thorough, promptly addressing our queries. The transition from traditional paperwork to a digital system has streamlined our operations, eliminating miscommunication issues and making processes more efficient. This shift to paperless work orders has simplified our day-to-day tasks, enhancing customer communication and satisfaction. The checklist feature ensures thorough inspections, and the ability to access fluid capacities with just one click saves me time and effort. The online appointment booking and vehicle photo-viewing capabilities are also greatly appreciated by our customers. These features together with the efficient organization provided by AutoLeap make it an indispensable tool for our operations. Review collected by and hosted on G2.com.

I would like AutoLeap to have a dedicated phone app rather than using it via a web browser. Review collected by and hosted on G2.com.

I like AutoLeap's modern UI and accessibility, which help with inputting vehicle data, parts and components, and vehicle specifications. The good customer support provided by Cisillia was also appreciated, as she answered all of our questions and concerns during the setup. Review collected by and hosted on G2.com.

Updating canned and existing profiles, especially with fees when invoicing POs, is problematic. When adding fluids to inventory, I can't add multiple EHC fees, so I have to change them every time I record an invoice. Worse, changing the EHC cost doesn't take effect until I refresh the page, which restarts most of my progress on the invoice, forcing me to refill all the blanks again. Review collected by and hosted on G2.com.

I love AutoLeap so much because it works well for ordering parts, and it effectively looks for the right part. It's also not too bad to set up, which I appreciate. Review collected by and hosted on G2.com.

NOTHING Review collected by and hosted on G2.com.

I love how AutoLeap is just so smooth and clean. Everything about it has been geared toward the shop, allowing us to work efficiently and be productive. The whole thing flows from one task to the next, making it easy to learn and operate. I really love the feature where our AI picks up calls automatically when we're away, ensuring we don’t miss calls anymore. This feature has been a big bonus for us. The initial setup of AutoLeap was very easy as well. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I really like that whenever I click on a customer's address in AutoLeap, it automatically opens Google Maps for me. This makes navigation a lot easier and saves time. I also appreciate being able to access unassigned work orders and assign them to myself without having to call the office, which streamlines the workflow and allows me to stay productive on the job. Review collected by and hosted on G2.com.

The main thing right now that doesn't work as well for us is running everything off the phone. The mobile website is optimized for your phone, but sometimes I have to turn my phone twice to switch from technician view to administrator view. We're excited for an app, as it's gonna be the biggest thing for us. The mobile website setup was definitely a challenge. Review collected by and hosted on G2.com.

I appreciate AutoLeap for its consistent easy navigation, making it simpler to manage shop tasks. I find it valuable as it provides a single system with access to RO and customer information, streamlining my workflow. Review collected by and hosted on G2.com.

I find the QBO integration not working well, which is frustrating. There's also this thing where I can't create return POs, which is pretty inconvenient. Another issue is with check payments. Plus, I lose the filters during navigation, which interrupts my workflow. Review collected by and hosted on G2.com.

I like AutoLeap's user-friendly and simple interface. It keeps me more organized with the jobs I'm performing and makes it easier to keep track of them. The initial setup was also very simple on the tech side of things, which I appreciate. Review collected by and hosted on G2.com.

Notifications could be improved since the platform is web browser based, I only get a notification sound if the screen is open. It would be great to have an app that will send push notifications. Review collected by and hosted on G2.com.

All of the features are great, and the help button is actually helpful Review collected by and hosted on G2.com.

So far nothing, everything has been easy enough to handle Review collected by and hosted on G2.com.

I really like that AutoLeap helps us see profit margins clearly, which is invaluable for pricing decisions. The tool is versatile, making transactions seamless and allowing us to understand what we're selling to a customer and ensure we make a sufficient profit per sale. This helps us achieve our personal and team sales goals throughout the month. Review collected by and hosted on G2.com.

Customization with RO and tech worksheets Review collected by and hosted on G2.com.