Mike B.
MB
Mike B.
Small-Business (50 or fewer emp.)
"Seamless Transition with AutoLeap, Highly Recommended"
5/5
What do you like best about AutoLeap?

I like AutoLeap's simplicity, with its simple one-click functionality to get to where I need to be. The QuickBooks integration gives us a solid backbone for managing our day-to-day tasks and financials through our normal accounting software. I appreciate that I didn't have to learn a new system, making the transition easier. Additionally, the setup process was seamless. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

Really, the only thing I've noticed that's missing is being able to put actual costs of running the business, such as utilities, rent, phone, and hydro. Stuff like that to get actual numbers on profitability. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're thrilled to hear that you find AutoLeap's simplicity and QuickBooks integration beneficial for managing your day-to-day tasks and financials. We appreciate your feedback about the ability to input actual costs, and we'll definitely take that into consideration for future updates.

Best Regard,

Team AutoLeap

Scott B.
SB
Scott B.
Tech, administrative
Small-Business (50 or fewer emp.)
"Fast, Helpful Support"
5/5
What do you like best about AutoLeap?

Easy transition to Auto Leap with the QuickBooks integration. The help messenger is great and very quick to respond. The documentation and recordings are also really helpful, including the tech notes, as well as the customer support. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

There are a few restrictions in the settings, but I’ve been told they’re working on it. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're glad to hear that you found our QuickBooks integration and help messenger helpful! We appreciate your feedback and are continuously working to improve our settings and features. Thank you for your patience and understanding as we work to address any restrictions you've encountered.

Best Regard,

Team AutoLeap

KR
kenneth r.
owner/ tech
Small-Business (50 or fewer emp.)
"All-in-One Platform Makes Sending Customer Payment Links Effortless"
5/5
What do you like best about AutoLeap?

i like how all of my needs are on one platform and that i can send everything to my customer along with a payment link with just a click of a button Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

the autoleap parts catalogue. needs to have more of a selection with out having to add parts yourself Review collected by and hosted on G2.com.

Sergey Y.
SY
Sergey Y.
Service Operations Manager
Small-Business (50 or fewer emp.)
"Easy Process, Amazing Product Quality and Support"
5/5
What do you like best about AutoLeap?

The process was easy, and the team was great—helping me whenever I needed it. The quality of the product and the support has been amazing. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

It doesn’t have a VIN decoder that works from the phone camera, but the system is still easy to use when you enter the year and model or a partial VIN. I’m looking forward to seeing this feature added soon. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're thrilled to hear that you found our process easy and our team helpful. We're constantly working to improve our product, and we appreciate your feedback about the VIN decoder. We'll definitely consider that for future updates.

Best Regards,

Team AutoLeap

Joshua S.
JS
Joshua S.
Small-Business (50 or fewer emp.)
"Empowers Auto Shops with Seamless Integration and Clear Communication"
4.5/5
What do you like best about AutoLeap?

I like that AutoLeap makes it easy to look up parts from multiple part houses at once, so I don't have to open multiple browser windows. I also appreciate that all the prices are displayed on the same page, which helps us find the best deal for our shop and our customers. Additionally, I can quickly access ProDemand's labor guide to integrate it into customer tickets. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

Manually entering parts or labor is not as straightforward as other software. On the main ticket page, there isn't an option to customize entering parts or labor. All of the parts come from the catalog or part house, and labor comes from the labor guide. So if the part or labor is not in either of those, putting in the info takes a few more steps. The initial setup was a bit overwhelming with the amount of information given at once. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're glad to hear that AutoLeap is making it easier for you to look up parts and compare prices. We appreciate your feedback about the manual entry process and initial setup, and we'll take that into consideration for future improvements.

Best Regards,

Team AutoLeap

CS
Chloe S.
"Increase the efficiency of planning with AutoLeap"
5/5
What do you like best about AutoLeap?

I really appreciate AutoLeap for the efficiency it brings to managing appointments at the garage. Features like detailed estimates, notes on invoices, and sending appointments via email and text are very useful. I also like the fact that, visually, everything is accessible on a single page, which allows for quickly seeing which customers need to pay or are in the process of repair. This helps improve daily planning and efficiency in administrative tasks, such as knowing how many invoices remain to be closed and how many customers need to be notified before the end of the day. Additionally, we had an excellent experience with support during the initial setup. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

Visually, I find that AutoLeap lacks color. The program is only turquoise and white, which can be less stimulating for the brain that particularly works with colors. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're glad to hear that you find AutoLeap efficient for managing appointments and appreciate the useful features like detailed estimates and notes on invoices. We'll take your feedback about the lack of color into consideration for future updates.

Best Regards,

Team AutoLeap

Luis Eduardo C.
LC
Luis Eduardo C.
Automotive technician
Small-Business (50 or fewer emp.)
"Streamlined Workshop Operations and Happy Customers"
5/5
What do you like best about AutoLeap?

I appreciate using AutoLeap in my mechanic workshop for its ability to organize customers efficiently and speed up job completion. A standout feature is the ability to type in recommendations which enables customers to visualize tables with color codes indicating what's wrong and what's right with their cars. This visual representation is highly beneficial as it provides clarity to customers and helps in upselling, as they can see a full checklist at the end of repairs, enabling more sales opportunities even after minor services like an oil change. These features significantly enhance our interaction with customers and boost our efficiency in the shop. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

I think the shop notes section needs improvement. It currently requires us to fill everything manually, which can be quite repetitive and time-consuming. It would be more efficient if there was a template that we could select for each car, to streamline the process. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're glad to hear that AutoLeap has been able to streamline your workshop operations and enhance customer interactions. We appreciate your feedback about the shop notes section and will consider it for future improvements.

Best regards,

Team AutoLeap

Justin A.
JA
Justin A.
Small-Business (50 or fewer emp.)
"Effortless Setup, Professional and Streamlined Workflow"
5/5
What do you like best about AutoLeap?

I find AutoLeap to be simple to use, which helps me keep track of my business effectively. It's easy to learn and the initial setup was a breeze, taking less than a week. I really like the texting invoices feature because it looks professional and streamlines my workflow. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

Nothing so far. Review collected by and hosted on G2.com.

Bryan D.
BD
Bryan D.
Shop Manager
Small-Business (50 or fewer emp.)
"AutoLeap: User-Friendly and Fast Invoicing"
5/5
What do you like best about AutoLeap?

Coming from Shop Boss, AutoLeap is much more user friendly. One of the biggest advantages is the time it takes to create an invoice for our customers. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

As of now I have zero complaints about AutoLeap Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're glad to hear that you find AutoLeap user-friendly and efficient for creating invoices. Thank you for sharing your positive experience!

Best Regards,

Team AutoLeap

Pat L.
PL
Pat L.
"Organize Easily But Requires Adaptation"
4.5/5
What do you like best about AutoLeap?

I like that one can easily organize a work schedule with AutoLeap. Additionally, it is easy to conduct assessments to provide to clients. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

Every time I move an appointment in the schedule, I have to be very careful that it doesn't send messages or emails to the client. It's very annoying for no reason. Often clients contact us wondering why they received repeated notifications. Since the system is very new, less than a week in operation, we sometimes have to use the old software. Quite good but lacks training. Since I partly manage the workshop, work orders, and evaluations, I would have liked to have more time to practice it. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're glad to hear that you find AutoLeap helpful for organizing your work schedule and conducting assessments. We apologize for the inconvenience of the system sending repeated notifications to clients when appointments are moved. We are constantly working to improve our system and will take your feedback into consideration.

Best Regards,

Team AutoLeap