Kevin B.
KB
Kevin B.
Small-Business (50 or fewer emp.)
"Effortless Customer and Inventory Management, Needs Multi-Image Upload"
5/5
What do you like best about AutoLeap?

I like that AutoLeap makes the payment process pretty easy and the ability to send quotes, invoices, and other payment-related tasks is straightforward. Learning to use it was also pretty easy, especially coming from a tech background to learning the front office side for the first time. The initial setup was pretty easy, and there was enough communication to guide me through everything without any issues. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

I find it time-consuming that AutoLeap only allows me to upload one picture at a time. It would be nice to have the ability to upload more than one picture at once. Right now, I have to upload each picture individually, and it takes up more time than necessary when I want to upload multiple images like four tire pictures at once. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're glad to hear that you find AutoLeap's payment process and task management easy to use. We appreciate your feedback about the multi-image upload feature and will take it into consideration for future updates.

Best Regard,

Team AutoLeap

Sheena W.
SW
Sheena W.
Office Manager
Small-Business (50 or fewer emp.)
"Versatile search, but save glitches and cloud reliability need fixing"
2.5/5
What do you like best about AutoLeap?

The search feature at the top allows you to search multiple different ways, via customer - first or last name, vehicle - plate, vin or make/model and via work order or invoice number. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

A little bit glitchy at times - it just does not save. Not certain it is a cloud issue or a software issue. Review collected by and hosted on G2.com.

Kyle U.
KU
Kyle U.
Infantry
Small-Business (50 or fewer emp.)
"Empowered Our Auto Management with Professional Ease"
5/5
What do you like best about AutoLeap?

I like AutoLeap's ease of use and how professional it looks on the customer's end when I send estimates. It helps me build a level of trust because the customer sees my shop as a professional repair facility. The automotive side of AutoLeap is fantastic. Additionally, the initial setup was pretty easy to figure out with the help of the trainings. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

I do automotive, motorcycle, and marine repair. The automotive side is fantastic, I wish it had at least the models for motorcycles and boats cause I have to manually input that information. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're thrilled to hear that AutoLeap has empowered your auto management with professional ease and has helped you build trust with your customers. We appreciate your feedback on the ease of use and the professional look of the estimates. We understand your need for additional features for motorcycles and boats, and we'll definitely consider this for future updates.

Best Regards,

Team AutoLeap

Alice P.
AP
Alice P.
Vintage Restoration
Small-Business (50 or fewer emp.)
"Consolidates Multiple Programs into One Powerful Solution"
5/5
What do you like best about AutoLeap?

Being able to condense multiple programs and trade them out for one. Fabulous customer support. Our representative Chelsey Ware has done a wonderful job from moment one, I've really appreciated her help. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

Multiple pieces are in the process of being built so are in limbo. It would be much easier for users to learn one new complete function at a time, or have volunteer beta testers. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're thrilled to hear that you are enjoying the consolidation of programs and the support from our representative, Chelsey Ware. We appreciate your feedback about the multiple pieces being built and will take it into consideration for future improvements.

Best Regards,

Team AutoLeap

Kayla  f.
KF
Kayla f.
Administration
Small-Business (50 or fewer emp.)
"Streamlined Auto Repair Workflow with AutoLeap"
5/5
What do you like best about AutoLeap?

I like how AutoLeap integrates with my QuickBooks, making accounting allocations just the way I want them. It really simplifies things for the customers, giving them updates and notifying them while also asking for reviews. So far, it's been doing everything it promised. The integration eliminates the need to re-enter data, submit invoices, and put in payments in QuickBooks, as all these processes are seamlessly handled by AutoLeap. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

I would prefer if our technicians could have more options on the app like other apps have where you can scan the VIN and then the information is already added in. One, everything manually has to be entered, which is quite difficult when they have gloves on, they have oil on their hands, and things like that. I would prefer something where it's more scan and go. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're glad to hear that AutoLeap's integration with QuickBooks has simplified your accounting processes and improved customer communication. We appreciate your feedback about the technician app and will take it into consideration for future updates.

Best Regards,

Team AutoLeap

Chelsey J.
CJ
Chelsey J.
Service writer
Small-Business (50 or fewer emp.)
"Easy Item Sending to Customers and a Smooth Experience"
5/5
What do you like best about AutoLeap?

I like the way the program works, I like the way I can send items to customers Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

No dislikes as of yet. We are still learning the system Review collected by and hosted on G2.com.

Akram A.
AA
Akram A.
Small-Business (50 or fewer emp.)
"Effortless Management for Small Auto Shops"
5/5
What do you like best about AutoLeap?

I like AutoLeap because it connects with auto parts stores that are near me, which is really convenient. Also, it's a really good software and really easy to use compared to other software. I feel like because AutoLeap was easy to use, I could learn and teach my dad and people that I'm hiring how to use it since it's easy. The process of the website is straightforward and the layout of the software is just really good. It was really easy to set up too; I didn't even need to attend trainings because of how easy it was to use. I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

Nothing Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're thrilled to hear that you find AutoLeap convenient and easy to use, especially in connecting with nearby auto parts stores. We appreciate your recommendation and are glad to hear that it's helping you track your customer base and profits effectively.

Best Regards,

Team AutoLeap

Carmen M.
CM
Carmen M.
Service advisor
Small-Business (50 or fewer emp.)
"Fantastic Implementation Team and Easy-to-Learn System"
5/5
What do you like best about AutoLeap?

"The implementation team bent over backwards trying to make sure everything was smooth"

"Our implementation consultant was fantastic and answered any questions we might have had immediately"

"They made it very easy to learn and use the system effectively"

Estimates & Invoicing "Fast and easy to create and send estimates"

Two-Way Texting "Streamlines communication with customers Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

I would say just schedule the time for the zoom course, so you don't get distracted. But so far everything is going well. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're thrilled to hear that our implementation team and system have made a positive impact on your shop operations. Thank you for the feedback!

Best Regards,

Team AutoLeap

Brian N.
BN
Brian N.
Owner Administrator
Small-Business (50 or fewer emp.)
"Game-Changer for Our New Auto Shop"
4.5/5
What do you like best about AutoLeap?

AutoLeap allows me to keep track of the customer flow process from estimate to paid status. It's easy to see where each customer is in this process so that communication isn't dropped. As a new shop it's great to be able to send professional looking estimates, inspection reports and invoices. Multiple payment options including online links make it easy for our customers to complete transactions. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

The staff was very helpful in the implementation process but I would have liked for there to have been more written documentation on how to use each feature. There are some features of the time clock system that need customization options. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're thrilled to hear that AutoLeap has been a game-changer for your new auto shop! We appreciate your feedback about the implementation process and will consider it for future improvements. We're glad to hear that our software is helping you with customer flow, professional communication, and multiple payment options.

Best Regards,

Team AutoLeap.

Savanah L.
SL
Savanah L.
Small-Business (50 or fewer emp.)
"User-Friendly and Efficient, Needs History Enhancement"
5/5
What do you like best about AutoLeap?

I like how user-friendly AutoLeap is. The software makes it very easy to input data, and I appreciate how easy the information is to edit within the software. It can also look up a vehicle with the license plate, which is great. The initial setup of AutoLeap for my team was very easy. Also, we can customize the parts that we fill out within the software. Review collected by and hosted on G2.com.

What do you dislike about AutoLeap?

I would really like to see a feature where the history of each vehicle can be pulled up in one list rather than having to click on individual invoices. That's a really big turnoff. Review collected by and hosted on G2.com.

Response from Mahad Rao of AutoLeap

We're glad to hear that you find AutoLeap user-friendly and efficient. We appreciate your feedback about the history enhancement feature, and we'll definitely take it into consideration for future updates.

Best Regard,

Team AutoLeap