--- title: AutoLeap Reviews meta_title: 'AutoLeap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 745 reviews by the users' company size, role or industry to find out how AutoLeap works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 745 scale: '5' date_modified: '2026-07-18' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # AutoLeap Reviews **Vendor:** AutoLeap **Category:** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 745 ## About AutoLeap AutoLeap is an award-winning cloud-based software transforming auto repair and tire shops. As a leader in the industry, we are committed to staying ahead of the curve by constantly innovating and delivering features that redefine shop management. Customer feedback is at the heart of everything we do, driving our relentless pursuit of excellence and empowering shops to achieve remarkable results. With AutoLeap, you're not just keeping up with the industry—you’re changing the game. ## AutoLeap Pros & Cons **What users like:** - Users find AutoLeap's software to be **very easy to use** , enhancing their workflow and overall experience. (136 reviews) - Users value the **exceptional customer support** and ease of use, enhancing their overall experience with AutoLeap. (73 reviews) - Users value AutoLeap's **seamless integrations** with QuickBooks, enhancing efficiency and simplifying their daily operations. (47 reviews) - Users appreciate the **effective communication** through AutoLeap's support team, ensuring quick resolutions for any issues encountered. (44 reviews) - Users highlight the **streamlined operations** and **flawless integrations** of AutoLeap, enhancing efficiency and user experience. (41 reviews) - Time-saving (39 reviews) - Customer Communication (31 reviews) - Invoicing (30 reviews) - Setup Ease (30 reviews) - Efficiency Improvement (29 reviews) **What users dislike:** - Users experience **disjointed parts management** , causing confusion and inefficiency for technicians and service advisors alike. (19 reviews) - Users find the **missing features** in AutoLeap, like quick access to MOTOR data, frustrating and time-consuming. (17 reviews) - Users face a **difficult learning process** with AutoLeap, often finding the steps overwhelming and challenging to manage. (15 reviews) - Users desire more **customization options** for AutoLeap, seeking tailored features and mobile app functionality. (14 reviews) - Users notice **limited functionality** in AutoLeap due to manual tasks and inefficient presets, impacting their workflow experience. (14 reviews) - No Mobile App (14 reviews) - Users report **integration issues** with AutoLeap, as it only connects with QuickBooks Online and lacks broader compatibility. (13 reviews) - Learning Curve (13 reviews) - Users experience **insufficient information** with AutoLeap, often feeling confused and limited in functionality and support. (12 reviews) - Lack of Mobile App (11 reviews) ## AutoLeap Reviews ### 1. The most bang for your buck. **Rating:** 5.0/5.0 stars **Reviewed by:** Collin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about AutoLeap?** The marketing module pays for the whole thing itself by automating the marketing side of the business to bring in repeat customers. **What do you dislike about AutoLeap?** Not very phone friendly. I'm a mobile mechanic service and having easy direct access to the shop back end is helpful. **What problems is AutoLeap solving and how is that benefiting you?** The system is very light weight and quick to assemble estimates. It really helps with efficiency and time management. **Official Response from Werda Shermeen Zia:** > Thanks for a great review, Collin! ### 2. Excellent tool for the Auto (car, bike,etc.) Services Centres or businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about AutoLeap?** Very inovative and great platform for automobile services industry and businesses as to help in our whole auto service management. Best features the we personally like Dashboard showing all analytical data related to customers sales, payments, our business shop, service centres Google ratings,etc. Great features among all the features is that we can customers services scheduling through calendar.. **What do you dislike about AutoLeap?** Nothing to dislike at all.. thanks for thinking and going something auto repair industry. Big thanks for amazing software. **What problems is AutoLeap solving and how is that benefiting you?** It's helping and benefiting us and our businesses repair shops and service centres to manage aut repair customer details and car bikes inventory management.etc **Official Response from Eiman Tahir:** > We're delighted to hear that you are enjoying the innovative features of AutoLeap, especially the dashboard and scheduling capabilities. We're committed to providing a platform that benefits the automobile services industry and helps in managing repair shops and service centers. Thank you for your kind words! ### 3. Supported every step of the way! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about AutoLeap?** Auto Leap is a game changer for scheduling day to day and keeping everyone up to date on whats ahead. The customer support is amazing, and has the answers to your questions back to you in seconds. **What do you dislike about AutoLeap?** The length of time to learn the entire system. **What problems is AutoLeap solving and how is that benefiting you?** Customer communication. Tech able to add photos of work. **Official Response from Eiman Tahir:** > Hi Rachel, thanks for sharing your feedback. We’re happy to hear about your positive experience with us. ### 4. Autoleap is incomparable! **Rating:** 5.0/5.0 stars **Reviewed by:** ALYSSA H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about AutoLeap?** Colin and his team have been so helpful throughout every step in this process. Changing software is never easy but they have made it as simple as ever. We are looking forward to using Autoleap! Thank you again Colin for your undivided attention every step of the way. **What do you dislike about AutoLeap?** Not applicable we love everything about Autoleap **What problems is AutoLeap solving and how is that benefiting you?** The communication with customers is much easier **Official Response from Eiman Tahir:** > Hi Alyssa, we're thrilled to hear that Colin and our team have been so helpful throughout your experience with AutoLeap. Thank you for your kind words and we look forward to continuing to support your business! ### 5. Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Safi A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about AutoLeap?** So far I like everything about it. The ability to text customer and keep them updated. The ability to also send pictures, voice notes, videos are one of the few things that I like about Autoleap **What do you dislike about AutoLeap?** Can't change the vehicle ownership as of now. From what I have been told, it'll be included in the next update. Besides this, nothing else comes to mind. Autoleap has been 👍🏽 so far **What problems is AutoLeap solving and how is that benefiting you?** It's making it simple for shop owners to communicate with customer with ease. Also, keeping the customer happy with easy to use communication modules such as texting, digital inspections **Official Response from Eiman Tahir:** > Hi Safi, thanks for sharing your feedback. We’re happy to hear about your positive experience with us. ### 6. Interesting resources available, good to control technicians' performance **Rating:** 4.5/5.0 stars **Reviewed by:** Marcelo A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about AutoLeap?** The way overall information is made available (e.g. estimate, services), the marketing module, and communication with customers through SMS **What do you dislike about AutoLeap?** Estimates should / could be easier and faster to be prepared when it comes to walk-in customer (time consuming, especially for new users); The Help / Tutorial tool might bring click-on boxes with most seen /searched topics, according to AutoLeap's customers; The Browse / Services / Motor tab sometimes lacks information for certain categories **What problems is AutoLeap solving and how is that benefiting you?** Managing my customers' overall satisfaction with our services, to measure technicians' performance, register the overall activity of the shop. **Official Response from Eiman Tahir:** > Hi Marcelo, thank you for your positive feedback on the overall information availability and communication features. We're happy to hear that AutoLeap is helping you manage customer satisfaction and measure technicians' performance.We understand your concerns about estimates and will work on making improvements in these areas. ### 7. Switching to AutoLeap has been the BEST move that I have made!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Fawn F. | Realtor Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about AutoLeap?** AutoLeap has made my business invoicing SO much easier and allowed me to let the customers sign off on the work, prior to us beginning. It has been the best move to simplify my day to day operations! **What do you dislike about AutoLeap?** I have not found any downsides to using AutoLeap!! **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap has helped tremendously with helping me to see where we are in the process from start to finish. **Official Response from Eiman Tahir:** > Hi Fawn, thank you for sharing your positive experience with AutoLeap! We're glad to hear that our platform has simplified your day-to-day operations. ### 8. very satified **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Guillermo G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about AutoLeap?** the customer service is 5 stars Haaris is awesome giding me thru the procces and on point ll the time with the right answers **What do you dislike about AutoLeap?** they ont have alldata integration yet but as far as i know is coming soon . **What problems is AutoLeap solving and how is that benefiting you?** having it all bundled up to one screen is fantastic besides the fact that this platform hhellp with appointments reviews etc. my whole bussines in one screen **Official Response from Eiman Tahir:** > Hi Jose, thank you for the positive feedback! ### 9. Pros Tires 2 - Elvis **Rating:** 4.5/5.0 stars **Reviewed by:** Elvis M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about AutoLeap?** What we like best about AutoLeap is the Number of Feautres it offers our shop with as well the ease of use. **What do you dislike about AutoLeap?** At the moment there is nothing we dislike about AutoLeap. **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap is helping our shop be much more organized and have better track of our expenses and income. **Official Response from Eiman Tahir:** > Hi Elvis, your feedback is truly appreciated! ### 10. Great platform, always improving. **Rating:** 5.0/5.0 stars **Reviewed by:** Emily H. | Marketing & Life Enrichment Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about AutoLeap?** All in one platform, easy to read dashboard, helpful staff, dahsboard feature is easy to read, made sure we were taken care of through the implimentation process. **What do you dislike about AutoLeap?** With any new system there are growing pains to get used to. One big thing from our techs is DVI's take a longer to fill out than previous system because of how they're set up. **What problems is AutoLeap solving and how is that benefiting you?** All in one system so we aren't having to toggle between multiple windows/systems and it all works together seamlessly. Customer follow-ups have been another great feature **Official Response from Eiman Tahir:** > Hi Emily, we're thrilled to hear that you appreciate the all-in-one platform and the easy-to-read dashboard. We understand that adjusting to a new system can have its challenges, and we're committed to making the transition as smooth as possible for you. ### 11. Overall a great piece of software with plenty of upside **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about AutoLeap?** AutoLeap provides us with with all the features you would need, plus more, in the automotive industry. Support is quick to respond to your inquirires and the product offers multiple points of integration with other platforms. Implementation was a breeze and overall the software is quick, efficient, and easy to use. **What do you dislike about AutoLeap?** The software, while all encompasing, is quite expensive. I wish the team was more forthcoming in terms of what is offered in each tier versus pressuring you to purchase right away. **What problems is AutoLeap solving and how is that benefiting you?** Simplifying the customer experience, creating work orders, and repaid guides. **Official Response from Eiman Tahir:** > Hello, thanks for sharing your feedback with us! We appreciate your insights about pricing transparency and tier offerings, and we'll strive to enhance clarity in our communication moving forward. ### 12. Super simple for techs to send comments to sales people and sales people to reach out to customer **Rating:** 5.0/5.0 stars **Reviewed by:** Cody J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about AutoLeap?** The platform is user friendly and easy to touch base with customers. Customer support has been super helpful as Afan himself. **What do you dislike about AutoLeap?** The way some canned services are in there but it will take time to get it set up correctly. **What problems is AutoLeap solving and how is that benefiting you?** Easier to keep up with invoices. **Official Response from Eiman Tahir:** > Thank you for your positive feedback, Cody! We're committed to providing a user-friendly platform and excellent customer support. It's great to hear that AutoLeap is helping you stay on top of your invoices. ### 13. Best Complete Mechanic Software **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about AutoLeap?** The customer service journey from beginning to end is easy and practical to start using the software from the first day. You can begin setting appointments, gathering essential customer info, assigning repair orders to team members, tracking the time taken to complete repairs, and recording tech notes. **What do you dislike about AutoLeap?** There isn't an AutoLeap app for techs instead of being forced to log in through a web browser regardless of that, it has all that you could need and want to be most efficient. **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap has saved us time intaking customers, ordering parts, following up with clients and collecting customer payments. Available reports are insightful to know what is working best and the areas for improvement. **Official Response from Eiman Tahir:** > Hi Kelly. We're glad to hear that you find our software easy and practical to use, from setting appointments to tracking repair orders. We appreciate your feedback! ### 14. AutoLeap works great! **Rating:** 5.0/5.0 stars **Reviewed by:** Bert L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about AutoLeap?** AutoLeap Staff is there for support and training **What do you dislike about AutoLeap?** AutoLeap does not have the ablility to merger duplicate vehicles yet, but they are working on that function as we speak. **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap makes our business paperless and more time efficent from Service Advisors to Technicians. **Official Response from Werda Shermeen Zia:** > Hi Bert, thanks for the great review! We're thrilled to hear that AutoLeap is helping make your business more efficient and paperless. ### 15. I find Autoleap very helpful for the day to day operations of our repair shop. **Rating:** 5.0/5.0 stars **Reviewed by:** Mel M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about AutoLeap?** Being the administrator for the repair shop, I find the scheduling and client contact features the most helpful. I find it very useful to be able to message customers directly from Autoleap. **What do you dislike about AutoLeap?** The overall organizational structure of Autoleap is very good, perhaps some features regarding search filters could be improved upon, but nothing specific comes to mind. **What problems is AutoLeap solving and how is that benefiting you?** Our shop has a lot of communication issues. Particularly communication between the Technicians and Service Advisor, and the Service Advisors and the customers. Autoleap allows one location for communication to happan and really eases a lot of tension our shop had previously. **Official Response from Eiman Tahir:** > Hi Mel, thanks for the positive feedback! We're glad AutoLeap helped you with scheduling and communication in your repair shop. ### 16. Autoleap will help your shop succeed **Rating:** 5.0/5.0 stars **Reviewed by:** Adam W. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about AutoLeap?** With Autoleap, you have a full team behind you ensuring your success. Any problems you have will be addressed very quickly. **What do you dislike about AutoLeap?** The cost can be high for a small business, but you get what you pay for and the product is definitely worth it. **What problems is AutoLeap solving and how is that benefiting you?** Autoleap allows me to quickly make estimates and send them to the customer, where they can digitally approve and sign. This is a huge time saver and covers me for any disputes. **Official Response from Eiman Tahir:** > Hi Adam, thanks for sharing your feedback. We’re happy to hear about your positive experience with us. ### 17. Autoleap is a very intuitive and easy to use system. Very thoughtfully designed. I love the UX/UI **Rating:** 5.0/5.0 stars **Reviewed by:** Dan C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about AutoLeap?** The ease of use is the best feature. It is clear they have worked with a lot of auto shops because the features cover just about everything anyone would need. I looked at many competetors and the technology and the UX/UI were the best. Also the integration of marketing and Google reviews was very helpful. Thier professional services team is excellent and great follow up. They also helped us design and lanuch our website which is a great service. **What do you dislike about AutoLeap?** There is very little I can say that is negative. A few features like a wizard for our service writers. I can not make many suggestions. They keep improving the product so I am very happy with that. **What problems is AutoLeap solving and how is that benefiting you?** It streamlines our service writers and helps track tire inventory and hours on each job. The integration with our website and google reviews helps to drive business. **Official Response from Eiman Tahir:** > Hi Dan, thank you for your positive review. We're happy to hear AutoLeap's user-friendly design and comprehensive features are making a significant impact on your auto shop operations. ### 18. My experience with Autoleap **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about AutoLeap?** Auto Leap has helped me as a mechanic be able to keep track of jobs and to Bill jobs according to the amount of time spent in Parts orderd. **What do you dislike about AutoLeap?** The only hard thing I have experienced with autoleap was the integration to using the platform, since I had no prior experience with it. **What problems is AutoLeap solving and how is that benefiting you?** Autoleap helps me keep track of the jobs that come in to the shop and to be able to order parts without having to contact part stores. **Official Response from Eiman Tahir:** > Hi Ricky, we're glad to hear that AutoLeap has been helpful in managing your jobs and billing. We understand that the integration process can be challenging, but we're here to support you every step of the way. ### 19. afan and autoleap were amazing **Rating:** 5.0/5.0 stars **Reviewed by:** tom j. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about AutoLeap?** gives us more opportunity to make more profit **What do you dislike about AutoLeap?** more steps but got it figured out but overall like it a lot **What problems is AutoLeap solving and how is that benefiting you?** breaks down more in depth reviews of each sale **Official Response from Werda Shermeen Zia:** > Thank you for the positive feedback! It's great to know that AutoLeap helps you unlock more profit opportunities. ### 20. OVERALL ITS REALLY EASY TO USE OTHER THAN NOT HAVING MUCH PRACTICE **Rating:** 4.0/5.0 stars **Reviewed by:** nick s. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about AutoLeap?** THE REPORTS PAGES AND HOW YOU CAN EASILY TRACK THE HOURS OF YOUR TECHS **What do you dislike about AutoLeap?** THE INVENTORY PAGE IS DIFFERENT THEN WHAT IM USE TO **What problems is AutoLeap solving and how is that benefiting you?** ITS LOGGIN THE TECHS HOURS AND ITS EASY TO DO PAYROLL **Official Response from Eiman Tahir:** > We're glad to hear that you find our reports pages and tech hours tracking feature easy to use, Nick! We appreciate your feedback. ### 21. Mobile Automotive Repair - AutoLeap **Rating:** 5.0/5.0 stars **Reviewed by:** Andre L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about AutoLeap?** The layout and functionality are great. The implementation team got me started very quickly. I was on a time crunch for renewal with my previous shop management and they made it happen so I didn't have a long disconnect from being able to track everything happening in my business. **What do you dislike about AutoLeap?** I haven't found anything I dislike about it. It's priced fairly for what I get out of it and will be useful when I start hiring people to work for me since I can add them easily. **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap is helping with my Google presence by pushing reviews directly through to Google as well as allowing me to track reviews internally without having to send customers a link by phone or email. **Official Response from Eiman Tahir:** > Hi Andre, thanks for the review! We pride ourselves on timely communication. Thanks for choosing AutoLeap. ### 22. A company that cares about your small business. AutoLeap leaps ahead of the competition. **Rating:** 5.0/5.0 stars **Reviewed by:** Angel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2023 **What do you like best about AutoLeap?** They care about my success and my company's success. They were able to help me take a step in the right direction and get us to the next level in the automotive repair industry. **What do you dislike about AutoLeap?** If you can get over the price point to access, you can see a return on your investment. It's leading the way in shop management and client interactions. It took me a while to overcome that, and I'm glad I did. **What problems is AutoLeap solving and how is that benefiting you?** Customer interaction, retention, paperwork, online payment, office management, tech management, and vendor ordering. This has made our lives much more straightforward, and I can get more time with customers and hospitality. **Official Response from Eiman Tahir:** > Hi Angel, thank you for sharing your feedback! We're delighted to have played a role in elevating your business. ### 23. So far the experience is great. **Rating:** 3.0/5.0 stars **Reviewed by:** Josh O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about AutoLeap?** I like how fast it is to write up estimates. **What do you dislike about AutoLeap?** It can slow down computers a lot if it opens up to many tabs. **What problems is AutoLeap solving and how is that benefiting you?** The speed of writing estimates. It is benefitting the shop efficiancy. **Official Response from Eiman Tahir:** > Hi Josh. Thank you for sharing your feedback! We're happy to hear that AutoLeap is helping to improve shop efficiency by speeding up the process of writing estimates. ### 24. Customer service at its best! **Rating:** 5.0/5.0 stars **Reviewed by:** Travis H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about AutoLeap?** AutoLeap has help jumpstart my business. The learning curve was quick and the customer service it second to none! **What do you dislike about AutoLeap?** I have nothing negative to say about AutoLeap. The team delivered on every single promise that was made from the original sales call to ongoing support. **What problems is AutoLeap solving and how is that benefiting you?** Time! It's crutial that I be turning wrenches to generate revenue. AutoLeap gets me away from the desk and back under vehciles where my money is made **Official Response from Eiman Tahir:** > Hi Travis, thanks for sharing your feedback. We’re happy to hear about your positive experience with us. ### 25. Very complete service **Rating:** 5.0/5.0 stars **Reviewed by:** Ángel V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2023 **What do you like best about AutoLeap?** The easy it makes to manage all my customers **What do you dislike about AutoLeap?** Nothing at the moment. Everything is perfect **What problems is AutoLeap solving and how is that benefiting you?** Its helping me manage all my customers and makes me have a clear view of what ive done. What im doing. And what im going to do. **Official Response from Eiman Tahir:** > Hi Ángel, thanks for the amazing feedback. ### 26. GREAT SYSTEM **Rating:** 5.0/5.0 stars **Reviewed by:** Reeves Van D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about AutoLeap?** GREAT SYSTEM. FROM THE ON BOARDING TO OPERATION.. THIS TEAM IS AMAZING. **What do you dislike about AutoLeap?** WE ARE NEW AT THIS SO FAR NO COMPLAINTS AT ALL. **What problems is AutoLeap solving and how is that benefiting you?** SO MANY !! MAKING THE FLOW OF SHOP AND OFFICE 100% BETTER **Official Response from Werda Shermeen Zia:** > Hi Reeves! Thanks so much for the fantastic review. ### 27. New User **Rating:** 5.0/5.0 stars **Reviewed by:** Manda Jo L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about AutoLeap?** I love that everything is in one place, that I don't have to go hunting for basic information. It's great reporting to CarFax for our customers' vehicle. **What do you dislike about AutoLeap?** Haven't really experienced any dislikes at this point. It is exhausting learning a new program! **What problems is AutoLeap solving and how is that benefiting you?** I like being able to divide my estimate into sections. It's easier to read and believe our customers will appreciate it more. **Official Response from Eiman Tahir:** > Hi Manda, thanks for the wonderful review. ### 28. Gets easier day by day **Rating:** 4.0/5.0 stars **Reviewed by:** Sam J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about AutoLeap?** Building estimates with typical repairs is very fast. **What do you dislike about AutoLeap?** Inventory implemention is still not finished after quite sometime **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap is trying to solve our ability to see/use tire inventory. **Official Response from Eiman Tahir:** > Hi Sam. We appreciate your feedback. It's great to hear that AutoLeap is helping you build estimates quickly. ### 29. Great product and great support team **Rating:** 5.0/5.0 stars **Reviewed by:** Blake L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about AutoLeap?** AutoLeap is easy to use and streamlined the way my shop operates. implementation couldnt have been a smoother process. The customer support team is very helpful and full of knowledge **What do you dislike about AutoLeap?** I would like to see more was to catagorize the invoices for internal, service contracts, and customer pay. **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap helps my shop stay orderly and efficient **Official Response from Werda Shermeen Zia:** > Hi Blake, thanks for the 5-star review! We're delighted to hear that AutoLeap has been beneficial for your shop and that our support team has been helpful. ### 30. customer support is amazaing, Haaris helped with every detail and the software is going great. **Rating:** 5.0/5.0 stars **Reviewed by:** Elie A. | Financial Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about AutoLeap?** the pre-made description of the work done with each part no matter how complicated, small, or big the job is. **What do you dislike about AutoLeap?** it's browser-based, I would rather if it was an application on my computer **What problems is AutoLeap solving and how is that benefiting you?** easier to explain troubleshooting to customers, also it helps with coordinating the work inside the shop. They have a great tool for ordering parts too. **Official Response from Eiman Tahir:** > Hi Elie, thank you for your wonderful review! We understand your preference for a computer application and will take that into consideration for future improvements. ### 31. So far so good - Our customers love it **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2023 **What do you like best about AutoLeap?** Customer integration and ease of use is the best. Cloud / Web based access makes it easy for our entire team to take ownership of the customer experience. **What do you dislike about AutoLeap?** It is not very accurate with repair time or repair info as found in the attached Motor guides implemented thtough Autoleap. From a service writer standpoint I strongly recommend getting another repair guide attachment w/ AutoLeap. **What problems is AutoLeap solving and how is that benefiting you?** Accuracy of reporting and internal administarive issues. **Official Response from Eiman Tahir:** > Thank you for sharing your positive experience with AutoLeap! ### 32. Great and very user friendly softwear **Rating:** 5.0/5.0 stars **Reviewed by:** Chris G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about AutoLeap?** Estimating and parts ordering is super easy **What do you dislike about AutoLeap?** Sometimes not enough manuals for auto repairs **What problems is AutoLeap solving and how is that benefiting you?** Saving timing for estimates and invoices **Official Response from Eiman Tahir:** > Thank you for your positive feedback, Chris! We're thrilled that you find AutoLeap great and user-friendly. ### 33. Available to Help **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph M. | Broadcasting Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about AutoLeap?** The virtual help desk that is consistently available to assist **What do you dislike about AutoLeap?** The after hours or weekend availability. **What problems is AutoLeap solving and how is that benefiting you?** Streamlining the entire procsss. From the front desk to the techs to the book keeper. **Official Response from Eiman Tahir:** > Hi Joesph, thank you for your feedback. ### 34. I enjoy the software **Rating:** 4.0/5.0 stars **Reviewed by:** Shawn H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2023 **What do you like best about AutoLeap?** I like how easy it is to look up labor times and build estimates **What do you dislike about AutoLeap?** The motor labor guide sometimes may not have what I am looking for or will have the wrong description/procedures **What problems is AutoLeap solving and how is that benefiting you?** Autoleap makes it easy to keep track of sales and where in the process ros are **Official Response from Eiman Tahir:** > Hi Shawn, thank you for your review. We're glad to hear that you find AutoLeap easy to use for looking up labor times and building estimates. ### 35. So far so good **Rating:** 4.0/5.0 stars **Reviewed by:** asherlinde l. | Maintenance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about AutoLeap?** How it helps me keep everything much better organized **What do you dislike about AutoLeap?** So far so good. No major issues with it at this time **What problems is AutoLeap solving and how is that benefiting you?** Organization Billing Invoicing and parts ordering **Official Response from Eiman Tahir:** > Hi Asherlinde, thanks for the wonderful review. ### 36. very fast and easy transition **Rating:** 5.0/5.0 stars **Reviewed by:** Corey L. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about AutoLeap?** every thing is in one screen very easy to use top notch customer support implemention very easy. easy integration **What do you dislike about AutoLeap?** nothing right at the moment everything is going well. **What problems is AutoLeap solving and how is that benefiting you?** keeping organized and easy to send payment reminders,booking appointments **Official Response from Eiman Tahir:** > Hi Corey, thank you for the positive feedback! We're glad to hear that you're finding AutoLeap easy to use and that it's helping you stay organized and efficient. ### 37. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** kyle l. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about AutoLeap?** Parts ordering integration has to be the best part of auto leap **What do you dislike about AutoLeap?** Anything I was not a big fan of with their templet setup, I was able to configure, and make to my liking. **What problems is AutoLeap solving and how is that benefiting you?** We use Autoleap to book all appointments invoices and estimates. **Official Response from Eiman Tahir:** > Hi Kyle, your feedback is truly appreciated! ### 38. Customer Service is the best i've ever dealt with. **Rating:** 5.0/5.0 stars **Reviewed by:** BattleStreet M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about AutoLeap?** The most helpful thing I've experienced using AutoLeap thus far has been the support and availability of their implementation team, in particular my guy Colin Chan. Already feels like family and we hit it off instantly, plus he was kind of a wizard at having all the answers to my onslaught of questions the last few weeks. I also really appreciated how "unpushy" the signup process was to begin with. I did quite a bit of research regarding automotive softwares for my new business. After hours of 'down the rabbit hole' adventures I wandered down on the internet, I decided to pull the trigger on AutoLeap even though they are a little bit on the pricier side... They were my first demonstration and became the bar I compared other companies to. Again, I had a tough time wrapping my head around justifying the price for a brand new start-up shop in a new city without a single dollar of revenue yet, But literally being a 1-man show at the beginning, I was desperately hunting for a do-it-all software that could relieve some of the bookkeeping/accounting/estimating times that usually tend to bog down the independant shop owner and/or technician. I also really wanted a company with lots of support I could lean on when needed and the AutoLeap team I think is writing the book on this topic because everybody i've dealt with has been VERY quick to respond and either have the answer i'm looking for, fix the issue on the fly or flag it so it can be corrected on the development side. But it was the customer service and support i could tell they provide that ultimately sealed the deal, I requested demo's from other companies that didn't even get back to me and just made me think...If that is the level of attention or lack thereof they give somebody TRYING to spend their money with you on the front end, what type of support would they provide me down the road on the back end? No regrets on my end and i've found immense value in the product thus far. **What do you dislike about AutoLeap?** What i'm struggling with the most, being my own lead technician, is the integrated Motor Service manual... It's not as user-friendly as it was initially presented, and you essentially pay a monthly premium to have it. you also don't have the abilitiy to just sign into it and bounce around between different VIN numbers at your leisure...You basically need to have a repair order with vin number associtated and then you can get into THAT vehicle but it's kind of hard to get to...at least that's been my experience so far. Mind you, they have an updated version in Beta testing that they unlocked for me to try and I'm a little more satisfied, but it's still insufficient to be your standalone repair guide...Again, with price being a big hurdle for me starting out it was a cost i thought i would be saving month over month and helped me justify the sticker price, But i'm getting to the point where i'll need to purchase Mitchell or alldata or something like that to supplement, or even supplant Motor altogether. **What problems is AutoLeap solving and how is that benefiting you?** Streamlining my estimating/write-up process and saving me tons of time with parts estimating integration as well as bookkeeping/accounting integrations. Coming from the employment world at the dealership level I don't have a ton of reference points to being a one man operation right now to compare to... but being an owner/operator/technician/service writer/janitor all wrapped in one human starting my business, I needed software that could take things off my plate, and I feel AutoLeap has been doing a good job at that for me. **Official Response from Eiman Tahir:** > We are delighted to hear that our customer service and implementation team have made a positive impact on your experience with AutoLeap. We are dedicated to providing exceptional support. It's also wonderful to hear that AutoLeap has taken things off your plate. We appreciate your feedback on MOTOR. Thank you for choosing AutoLeap and for sharing your feedback! ### 39. Impressive and user friendly software. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about AutoLeap?** Quick Books integration works flawlessly. Very easy to learn. Customer invoices are clear and concise. **What do you dislike about AutoLeap?** New upgrades coming to add reports that will be helpful to our operation. **What problems is AutoLeap solving and how is that benefiting you?** Tracking parts to invoices has eliminated missed billing, increasing profits each week. **Official Response from Eiman Tahir:** > Hi Mark, thanks for such a fantastic review. ### 40. Super easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** ANTHONY F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about AutoLeap?** Very easy to use, can build an estimate very quickly! approval process is streamlined, can been done via text message including final payment and invoice. **What do you dislike about AutoLeap?** still new to the service so we have no complaints so far, we've had no major issues so far. **What problems is AutoLeap solving and how is that benefiting you?** stream line the writing and submitting of estimates to customers making our job easier **Official Response from Eiman Tahir:** > Hi Anthony, your feedback is truly appreciated! ### 41. Great service **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew S. | Automotive Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about AutoLeap?** The integration of all the parts suppliers in one place saves time. I haven't used the Mitchell feature yet, assume the same result. The customer service is great! **What do you dislike about AutoLeap?** Not a complaint, but is there a separate mobile app just for the chat feature? i would like to prompt my customers to notify me that they received the estimate. this way i know i have to return to my computer and order parts, it will also allow me to see if they will be picking the car up before closing. Its easier to send a quick text rather than a few-minute phone call for one question. They could also request all call via text. **What problems is AutoLeap solving and how is that benefiting you?** The time spent bouncing around from parts house to parts house finding prices. All of the automated features for reminders are also great. The overall product is easy and efficient. **Official Response from Eiman Tahir:** > Hi Andrew, thank you for sharing your positive experience with AutoLeap! We're happy to hear that our integrated parts suppliers and automated reminders are making your work more efficient. We appreciate your feedback. ### 42. AutoLeap Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about AutoLeap?** the whole process is easy to use. Colin helped us implement at our shop. the customer support is great. We use AutoLeap everyday with no problems. We are learning news features all the time. The integration into this really very easy. **What do you dislike about AutoLeap?** Would like to see a better National account setup. **What problems is AutoLeap solving and how is that benefiting you?** From writing a custmer up to ring them out **Official Response from Werda Shermeen Zia:** > Thanks for the positive feedback! ### 43. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about AutoLeap?** The ease of use for my users is great! Implementation was quick and seamless. Much better than my previous experiences with other shop management experiences. **What do you dislike about AutoLeap?** No downsides to mention at this time. Great product. **What problems is AutoLeap solving and how is that benefiting you?** Seamless experience for customers. Improving customer engagement and retainment. Technician tracking and optimizing workflow. **Official Response from Eiman Tahir:** > Hi Jeremy, thanks for taking the time to share your feedback. We’re glad to hear that you found AutoLeap easy to use. ### 44. Great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about AutoLeap?** Ease of use makes and day to day functions work smoothly **What do you dislike about AutoLeap?** 3rd party integration only onloy with the pro **What problems is AutoLeap solving and how is that benefiting you?** Keping track of my customers and past repairs. Also keeping my profit margins where they need to be. **Official Response from Werda Shermeen Zia:** > Thanks for the great feedback! ### 45. Very easy to use and a time saver when communicating with customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about AutoLeap?** The invoice and estimate creation along with being able to get approval/authorization from customers through text or email. **What do you dislike about AutoLeap?** Our business specializes in high performance engines and most of our vendors are not integrated with AutoLeap so the parts ordering feature is not as useful for us. **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap is simplifying the invoicing process by integrating with Quickbooks so I no longer have to enter everything twice. It is also simplifying the customer approval process by allowing them to approve services on their phone. **Official Response from Eiman Tahir:** > Hi Brandon, thanks for taking the time to share your feedback. We’re glad to hear that AutoLeap is simplifying processes for you. ### 46. Leap into the future **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about AutoLeap?** Ease of access, it's easy to create a work order and set appointments. **What do you dislike about AutoLeap?** There are some kinks that need to be worked out but I think in time we'll be able to make it perfect. **What problems is AutoLeap solving and how is that benefiting you?** Ease of access, helpful when making things more efficient. **Official Response from Eiman Tahir:** > Hi Ashley, thanks for such a fantastic review. ### 47. Great product with top-notch onboarding process **Rating:** 5.0/5.0 stars **Reviewed by:** Matt H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about AutoLeap?** Cloud based, intuitive interface, integrated payments and marketing. Onboarding process was seemless. **What do you dislike about AutoLeap?** No downsides. We have been impressed with every aspect of AutoLeap. **What problems is AutoLeap solving and how is that benefiting you?** Much better interface than our old software. Cloud-based means we can use it on any computer. We can get approvals and invoice customers via text and email. **Official Response from Eiman Tahir:** > Hi Matt, thanks for such a fantastic review. ### 48. Great Overall Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about AutoLeap?** Great customer service and support. Always available. Really enjoy the web portal for quick questions. **What do you dislike about AutoLeap?** I haven't used it long enough to say for certain but I can't think of anything off the top of my head **What problems is AutoLeap solving and how is that benefiting you?** As a cloud based system, it is easy to integrate and access **Official Response from Eiman Tahir:** > Hello, thank you for your positive review! ### 49. Great software very simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Heavy Equipment Mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about AutoLeap?** Auto leap is a great intuitive software that is easy to use. The training they offer makes adjusting to the new software great **What do you dislike about AutoLeap?** nothing specifically so far. everything works as expected **What problems is AutoLeap solving and how is that benefiting you?** Invoicing, scheduling and service information **Official Response from Eiman Tahir:** > Hi David, your feedback is truly appreciated! ### 50. Awesome and friendly teaching a new auto shop program **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffery S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about AutoLeap?** The ease of putting the proper info in to make an invoice **What do you dislike about AutoLeap?** At this point, not using any of the ordering parts sites, but hope to in the future **What problems is AutoLeap solving and how is that benefiting you?** Quick and easy billing. Vehicle information obtained via license tag **Official Response from Eiman Tahir:** > Hi Jeffery, thanks for the amazing feedback. ## AutoLeap Discussions - [Is it easy to migrate to AutoLeap?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-autoleap) - 3 comments, 2 upvotes - [Does AutoLeap integrate with QuickBooks?](https://www.g2.com/discussions/does-autoleap-integrate-with-quickbooks) - 4 comments, 1 upvote - [What is AutoLeap used for?](https://www.g2.com/discussions/what-is-autoleap-used-for) - 1 comment - [View AutoLeap pricing details and edition comparison](https://www.g2.com/products/autoleap/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+05%3A27%3A14+-0500&secure%5Bsession_id%5D=03e919ca-1b51-4ec9-bfab-53902323c5ad&secure%5Btoken%5D=e86cd31505bb0b2c148b00c28a22fcc8e3b2f7abfe810a336654a6fd7d6c5fb7&format=llm_user) ## AutoLeap Integrations - [AutoServe1](https://www.g2.com/products/autoserve1/reviews) - [GlobalLink](https://www.g2.com/products/globallink/reviews) - [Global PayEX](https://www.g2.com/products/global-payex/reviews) - [Global Payments](https://www.g2.com/products/global-payments/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [LANKAR PRO](https://www.g2.com/products/lankar-pro/reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) - [Nexpart eCommerce](https://www.g2.com/products/nexpart-ecommerce/reviews) - [PartsTech](https://www.g2.com/products/partstech-partstech/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [RepairLink](https://www.g2.com/products/repairlink/reviews) ## AutoLeap Features **Operations Management - Auto Shop Management** - Appointment Scheduling - Inventory Management - Task Management - Digital Vehicle Inspection (DVI) - Employee Management **Customer Relationship Management - Auto Shop Management** - Automated Reminders - Marketing - CRM **Financial Management - Auto Shop Management** - Reports and Analytics - Billing and Invoicing - Estimating ## Top AutoLeap Alternatives - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) - 4.9/5.0 (485 reviews) - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) - 4.6/5.0 (410 reviews) - [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) - 4.9/5.0 (40 reviews)