# Best Email Tracking Software ## How Many Email Tracking Software Products Does G2 Track? **Total Products under this Category:** 170 ### Category Stats (Aug 2026) - **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** TrulyInbox (+2.32%) - Among all products in this category, TrulyInbox recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Email Tracking Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 118,200+ Authentic Reviews - 170+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Email Tracking Software ![G2 Grid® for Email Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/email-tracking/grids.png?focus%5B%5D=6227&focus%5B%5D=506&focus%5B%5D=1174041&focus%5B%5D=19743&focus%5B%5D=1619&focus%5B%5D=166877&focus%5B%5D=577&focus%5B%5D=3435) Highlighted products: HubSpot Sales Hub, Agentforce Sales (formerly Salesforce Sales Cloud), monday CRM, Apollo.io, Pipedrive, Instantly, GTM Workspace - Powered by ZoomInfo, and Brevo Marketing Platform. Underlying data: [Grid® JSON](https://www.g2.com/categories/email-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=monday-crm&focus%5B%5D=apollo-io&focus%5B%5D=pipedrive&focus%5B%5D=instantly&focus%5B%5D=gtm-workspace-powered-by-zoominfo&focus%5B%5D=brevo-marketing-platform) **Sponsored** ### Jiminny Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates the integration of these insights into your CRM, enabling teams to make informed decisions and drive revenue growth effectively. Jiminny benefits the entire Revenue Team. For Sales Reps, it automates routine admin tasks, allowing them to focus more on selling and enhancing their performance. This not only streamlines their workflow but also increases their productivity, enabling them to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that help them develop their teams, fostering an environment of continuous improvement and confidence-building. Executives can rely on Jiminny to provide a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can track progress and identify areas for improvement with ease. This comprehensive approach to GTM conversation intelligence empowers all levels of the organization to work collaboratively towards revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. The platform's fast onboarding process and user-friendly interface ensure that teams can quickly adapt and start reaping the benefits without significant downtime. Sell smarter, grow faster, and ultimately win more deals with Jiminny. The platform not only enhances individual performance but also cultivates a data-driven culture that supports sustained growth and success across the entire organization. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=271&secure%5Bchosen_at%5D=2026-08-15T06%3A44%3A37Z&secure%5Bdisplayable_resource_id%5D=2641&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=25440&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=25440&secure%5Bresource_id%5D=271&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femail-tracking&secure%5Btoken%5D=e439dad8c6a161a471a13ee359df075b361c0492b898ac277a824bd0b0844be7&secure%5Burl%5D=https%3A%2F%2Fjiminny.com%2Fproduct%2Fconversation-intelligence&secure%5Burl_type%5D=custom_url) ### [HubSpot Sales Hub](https://www.g2.com/fr/products/hubspot-sales-hub/reviews) Sales Hub combine des outils d'engagement des ventes, des fonctionnalités de productivité alimentées par l'IA et l'automatisation des flux de travail en une plateforme unifiée conçue pour aider les équipes en croissance à conclure des affaires plus rapidement. Proposition de valeur principale : Sales Hub répond aux défis courants des ventes : des processus manuels inefficaces qui ralentissent la vitesse des transactions, des informations client fragmentées créant un contexte incomplet, et des logiciels complexes nécessitant une formation approfondie et une administration continue. Construit sur le HubSpot Smart CRM, Sales Hub connecte les données client et les outils de vente dans un système unifié. Capacités clés Outils d'engagement des ventes : Sales Hub fournit le suivi des emails, la planification des réunions, le partage de documents et des modèles de communication qui simplifient les interactions avec les prospects et éliminent les frictions administratives dans le processus de vente. Productivité alimentée par l'IA : La plateforme inclut des fonctionnalités d'IA qui automatisent les tâches répétitives, suggèrent les prochaines actions en fonction du contexte de la transaction et mettent en avant des informations client pertinentes, aidant les représentants à se concentrer sur la vente plutôt que sur le travail administratif. Vue client unifiée : Comme toutes les données client, l'historique des communications et les informations sur les transactions existent au sein du Smart CRM, les représentants commerciaux voient un contexte complet sans avoir à basculer entre les systèmes. Cela inclut la visibilité sur les interactions marketing, les tickets de service et les conversations de vente antérieures. Automatisation des flux de travail : Sales Hub automatise les processus de vente de routine, garantissant une exécution cohérente sans coordination manuelle. Sales Hub vs. Alternatives : Contrairement aux systèmes CRM hérités fonctionnant principalement comme des bases de données nécessitant une personnalisation approfondie, Sales Hub inclut des outils d'engagement, l'automatisation et des capacités d'IA comme fonctionnalités natives plutôt que des modules complémentaires nécessitant une intégration. Cela élimine la complexité de l'achat d'outils séparés pour le suivi des emails, la planification des réunions, la gestion des documents et l'analyse des ventes. L'interface intuitive de Sales Hub réduit le temps de formation pour les nouveaux membres de l'équipe par rapport aux plateformes de vente traditionnelles nécessitant des connaissances techniques approfondies. Les équipes bénéficient d'une intégration rapide, d'un alignement sans faille grâce à la visibilité partagée des données et d'une évolutivité flexible. Qui devrait utiliser Sales Hub Sales Hub sert les équipes de vente en croissance ayant besoin d'augmenter la productivité sans ajouter de personnel, les représentants commerciaux nécessitant un contexte client complet lors des conversations avec les acheteurs, et les responsables des ventes cherchant une visibilité sur le pipeline grâce à des rapports unifiés. La plateforme s'adapte des petites équipes de vente aux organisations d'entreprise. Résultat Sales Hub aide les équipes à vendre plus intelligemment, pas plus durement, permettant aux représentants d'obtenir un contexte plus riche et de meilleures informations à chaque étape du parcours de l'acheteur. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,304 #### How Do G2 Users Rate HubSpot Sales Hub? - **the product a-t-il été un bon partenaire commercial?:** 8.7/10 (Category avg: 9.1/10) - **Intégration de la plate-forme de messagerie:** 8.8/10 (Category avg: 8.7/10) - **Catégorisation des e-mails:** 8.6/10 (Category avg: 8.6/10) - **Activité de pièce jointe:** 8.7/10 (Category avg: 8.3/10) #### Who Is the Company Behind HubSpot Sales Hub? - **Vendeur:** [HubSpot](https://www.g2.com/fr/sellers/hubspot) - **Site Web de l'entreprise:** hubspot.com - **Année de fondation:** 2006 - **Emplacement du siège social:** Cambridge, Massachusetts, United States - **Twitter:** @HubSpot 784,270 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website) 12,158 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable de compte, Représentant du développement des ventes - **Top Industries:** Logiciels informatiques, Technologie de l'information et services - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About HubSpot Sales Hub? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient l' **interface intuitive** de HubSpot Sales Hub, simplifiant leur flux de travail avec des outils et intégrations efficaces. - Les utilisateurs apprécient la **personnalisation et l'interface conviviale** de HubSpot Sales Hub, améliorant ainsi considérablement leurs processus de vente. - Les utilisateurs apprécient la **visibilité complète** de HubSpot Sales Hub, ce qui améliore considérablement leur gestion des ventes et leur prise de décision. - Les utilisateurs apprécient les fonctionnalités de **gestion centralisée des prospects** de HubSpot Sales Hub, améliorant l'organisation et l'efficacité des processus de vente. - Les utilisateurs apprécient l' **interface intuitive** de HubSpot Sales Hub, permettant aux équipes de naviguer facilement et d'améliorer la productivité. ##### Cons - Les utilisateurs trouvent les **fonctionnalités manquantes** de HubSpot Sales Hub, comme la fonctionnalité limitée et les problèmes de balisage, frustrantes. - Les utilisateurs trouvent que les **fonctionnalités limitées** de HubSpot Sales Hub restreignent leur expérience, notamment en ce qui concerne le tableau de bord et l'application mobile. - Les utilisateurs rencontrent une **grande courbe d'apprentissage** avec HubSpot Sales Hub, trouvant les intégrations compliquées et la formation nécessaire pour plus de clarté. - Les utilisateurs trouvent le **coût de plus en plus lourd** au milieu de problèmes techniques persistants et de limitations frustrantes de la plateforme. - Les utilisateurs trouvent que HubSpot Sales Hub a **une personnalisation limitée** , ce qui cause de la frustration avec les actions en masse et la flexibilité des flux de travail. #### What Are Recent G2 Reviews of HubSpot Sales Hub? **["Interface intuitive et gestion flexible des données"](https://www.g2.com/fr/survey_responses/hubspot-sales-hub-review-13233048)** **Rating:** 5.0/5.0 stars _— Taryn Q._ [Read full review](https://www.g2.com/fr/survey_responses/hubspot-sales-hub-review-13233048) **["HubSpot Sales Hub : CRM intuitif qui simplifie la vente pour les équipes en croissance"](https://www.g2.com/fr/survey_responses/hubspot-sales-hub-review-13193567)** **Rating:** 5.0/5.0 stars _— Prateek M._ [Read full review](https://www.g2.com/fr/survey_responses/hubspot-sales-hub-review-13193567) #### What Are G2 Users Discussing About HubSpot Sales Hub? - [Quel impact HubSpot Sales Hub a-t-il eu sur la gestion du pipeline de vente dans les petites et moyennes entreprises ?](https://www.g2.com/fr/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) - 4 comments - [À quoi sert HubSpot Sales Hub ?](https://www.g2.com/fr/discussions/what-is-hubspot-sales-hub-used-for) - 5 comments - [What is HubSpot good for?](https://www.g2.com/fr/discussions/what-is-hubspot-good-for) - 2 comments - [Comment utiliser HubSpot pour les ventes ?](https://www.g2.com/fr/discussions/how-do-i-use-hubspot-for-sales) - 3 comments - [Que pouvez-vous faire avec HubSpot gratuit ?](https://www.g2.com/fr/discussions/what-can-you-do-with-free-hubspot) - 2 comments ### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management **Average Rating:** 4.4/5.0 **Total Reviews:** 24,690 #### How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)? - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) - **Email Platform Integration:** 8.7/10 (Category avg: 8.7/10) - **Email Categorization:** 8.4/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.3/10 (Category avg: 8.3/10) #### Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)? - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** www.salesforce.com - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce 579,511 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Medium, 34% Large #### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of Agentforce Sales, appreciating seamless access to all customer information in one location. - Users value the **feature-rich platform** of Agentforce Sales, enhancing seller efficiency and customer engagement. - Users value the **powerful lead management** features of Agentforce Sales, enhancing customer experience and team collaboration. - Users value the **extensive customization options** of Agentforce Sales, tailoring it to fit unique business needs effortlessly. - Users value the **extensive customizability** of Agentforce Sales, allowing tailored solutions for unique business needs. ##### Cons - Users find the **learning curve steep** , as configuration is time-consuming and report creation can be confusing. - Users find **customization limitations** and complexity frustrating, especially for smaller teams with simpler needs. - Users find the **missing features** in Agentforce Sales hinder their ability to manage complex issues easily. - Users find the **limited features** of Agentforce Sales require time and expertise for effective customization and reporting. - Users find the **pricing model expensive** , which can be prohibitive for smaller companies and those with limited budgets. #### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)? **["Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950)** **Rating:** 4.0/5.0 stars _— Akshara G._ [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950) **["Agentforce Sales Centralizes Customer Data with Powerful Dashboards and Automation"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13227740)** **Rating:** 4.0/5.0 stars _— Javiera I._ [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13227740) #### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)? - [What is Salesforce Maps used for?](https://www.g2.com/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments - [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) - 7 comments - [What is Salesforce and CRM?](https://www.g2.com/discussions/what-is-salesforce-and-crm) - 3 comments - [What makes high velocity sales more powerful than ever?](https://www.g2.com/discussions/what-makes-high-velocity-sales-more-powerful-than-ever) - 1 comment - [How do I enable Inbox in Salesforce?](https://www.g2.com/discussions/how-do-i-enable-inbox-in-salesforce) - 4 comments ### [monday CRM](https://www.g2.com/products/monday-crm/reviews) The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you. AI sales agents identify and qualify leads, the AI Notetaker summarizes calls and suggests next steps, and automations handle updates, follow-ups, and data entry, reducing manual work across the board. From pipelines and dashboards to emails, docs, and customer conversations, your entire revenue process runs on one unified platform. Sellers get clarity to close, and leaders get the real-time insights they need to forecast with confidence. And with monday campaigns, marketing and sales teams can plan, launch, and optimize branded email campaigns directly from their CRM without the need for integrations or extra tools. Key features Simple no-code setup Custom dashboards and reporting AI sales agents AI Notetaker Deal insights and prioritization No-code automations Sequences and mass emails monday campaigns Shared inbox Mobile app Lead enrichment Quotes and invoices 500+ integrations **Average Rating:** 4.5/5.0 **Total Reviews:** 1,508 #### How Do G2 Users Rate monday CRM? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Email Platform Integration:** 8.3/10 (Category avg: 8.7/10) - **Email Categorization:** 8.2/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.5/10 (Category avg: 8.3/10) #### Who Is the Company Behind monday CRM? - **Seller:** [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) - **Company Website:** monday.com - **Year Founded:** 2012 - **HQ Location:** Tel Aviv - **Twitter:** @mondaydotcom 40,761 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=efcc1bc784d43448424f5b18a6e2f5d5488a066e911204b167572629a6d9b361&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmondaydotcom&secure%5Burl_type%5D=linkedin_company_website) 3,837 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Project Manager, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 76% Small, 21% Medium #### What Do G2 Reviewers Say About monday CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of monday CRM, finding it user-friendly and feature-rich for their needs. - Users value the **efficient integrations** of monday CRM, enhancing productivity with seamless tool connectivity and ease of use. - Users appreciate the **incredible customizability** of monday CRM, allowing bespoke systems tailored to business needs. - Users love the **automation features** of monday CRM, enhancing workflow efficiency and reducing manual tasks significantly. - Users value the **intuitive design** of monday CRM, making it easy to implement and navigate effortlessly. ##### Cons - Users find the **missing features** in monday CRM limit functionality, impacting data management and workflow effectiveness. - Users find the **learning curve steep** for new teammates, making integration and usability challenging initially. - Users find the **limited features** of monday CRM insufficient compared to dedicated CRM tools, impacting their overall effectiveness. - Users find the **limited customization** options of Monday CRM can complicate workflows and extend setup times. - Users find monday CRM to be **expensive** , especially when adding third-party features that increase costs and complexity. #### What Are Recent G2 Reviews of monday CRM? **["Flexible CRM with Strong Integration Capabilities"](https://www.g2.com/survey_responses/monday-crm-review-13271232)** **Rating:** 4.0/5.0 stars _— Nitin P._ [Read full review](https://www.g2.com/survey_responses/monday-crm-review-13271232) **["Powerful monday.com Features and a Standout Anthropic Connector"](https://www.g2.com/survey_responses/monday-crm-review-13273519)** **Rating:** 5.0/5.0 stars _— Mohd Anas A._ [Read full review](https://www.g2.com/survey_responses/monday-crm-review-13273519) #### What Are G2 Users Discussing About monday CRM? - [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) - 1 comment ### [Pipedrive](https://www.g2.com/products/pipedrive/reviews) Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales. **Average Rating:** 4.3/5.0 **Total Reviews:** 3,061 #### How Do G2 Users Rate Pipedrive? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Email Platform Integration:** 8.2/10 (Category avg: 8.7/10) - **Email Categorization:** 7.9/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.1/10 (Category avg: 8.3/10) #### Who Is the Company Behind Pipedrive? - **Seller:** [Pipedrive](https://www.g2.com/sellers/pipedrive) - **Company Website:** www.pipedrive.com - **Year Founded:** 2010 - **HQ Location:** New York - **Twitter:** @pipedrive 14,355 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=593f28c37b331c98d518c81ecb518081b4eb6dcf79869bad97f35f51a7d3bcef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1876917%2F&secure%5Burl_type%5D=linkedin_company_website) 1,051 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Sales Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 71% Small, 23% Medium #### What Do G2 Reviewers Say About Pipedrive? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in Pipedrive, enjoying an intuitive interface and straightforward navigation. - Users appreciate the **intuitive interface** of Pipedrive, allowing easy customization and seamless interaction without a tech background. - Users appreciate the **ease of use** of Pipedrive, making daily operations and setup straightforward and user-friendly. - Users commend Pipedrive for its **helpful features** that enhance client management and organization, making tasks easier. - Users value the **seamless integrations** of Pipedrive, enhancing campaign attribution and boosting overall organizational efficiency. ##### Cons - Users find the **missing features** and high costs of add-ons limiting for solo practices and small businesses. - Users find **limited features** in Pipedrive, particularly in reporting and automation, hindering advanced functionality. - Users find the **steep learning curve** challenging, requiring more training and time to master Pipedrive's features. - Users face **integration issues** with Pipedrive, particularly with Google Calendar, complicating meeting details accessibility. - Users find the **subscription costs excessive** , making it challenging for smaller practices to justify the expense. #### What Are Recent G2 Reviews of Pipedrive? **["Visual Pipelines, Helpful AI Setup, and Great Value for New CRM Users"](https://www.g2.com/survey_responses/pipedrive-review-13260876)** **Rating:** 5.0/5.0 stars _— Gavin A._ [Read full review](https://www.g2.com/survey_responses/pipedrive-review-13260876) **["A great visual and customizable CRM with Room for Label Improvements"](https://www.g2.com/survey_responses/pipedrive-review-13019176)** **Rating:** 4.0/5.0 stars _— Pasi R._ [Read full review](https://www.g2.com/survey_responses/pipedrive-review-13019176) #### What Are G2 Users Discussing About Pipedrive? - [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) - 2 comments - [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) - 2 comments - [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) - 2 comments - [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) - 2 comments - [What is Pipedrive used for?](https://www.g2.com/discussions/what-is-pipedrive-used-for) - 2 comments ## FAQs About Email Tracking Software Generated using AI Last updated: June 3, 2026 ### Which email tracking tool integrates with CRM systems Based on G2 reviews, several email tracking tools in this category are commonly used alongside CRM workflows, pipeline tracking, and follow-up management. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub) — centralized CRM with email tracking. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud) — customer data and workflow tracking. - [Pipedrive](https://www.g2.com/products/pipedrive) — visual pipeline and email sync. - [monday CRM](https://www.g2.com/products/monday-crm) — customizable workflows with email visibility. ### Which email tracking tool offers the best reporting features Based on G2 reviews, buyers looking for stronger reporting in email tracking often compare products that surface email activity, pipeline visibility, and team performance in one place. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub) — dashboards for deals and lead activity. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud) — customizable reports and forecast visibility. - [Pipedrive](https://www.g2.com/products/pipedrive) — simple pipeline reporting for follow-ups. - [monday CRM](https://www.g2.com/products/monday-crm) — snapshot reporting on pipeline health. ### Which email tracking platform supports attachment tracking Based on G2 reviews, attachment tracking is discussed less often than email opens, follow-ups, and communication history, so buyers usually look for platforms that centralize email activity and document-related context. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub) — tracks email activity and follow-ups. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud) — logs emails with account history. - [Pipedrive](https://www.g2.com/products/pipedrive) — email-linked deal and document context. - [Close](https://www.g2.com/products/close) — communication history with email workflows. ### What should buyers look for in email tracking tools According to verified users, buyers should look for email tracking tools that make follow-ups easier, keep communication history in one place, and connect email activity to pipeline or lead management. Recent reviews repeatedly mention value in open and engagement tracking, reminders, automated sequences, dashboards, and a clean interface that sales teams can adopt quickly. Integrations with Gmail, Outlook, calendars, and CRM workflows also come up often because they reduce manual updates. Reviewers also flag a few tradeoffs to evaluate early, including setup complexity, reporting depth, syncing reliability, and whether advanced automation or customization is limited to higher plans. ### How do teams use email tracking for follow-ups According to verified users, teams use email tracking to stay on top of leads, customer conversations, and next steps without relying on memory or scattered spreadsheets. Recent reviews describe using open and click visibility, reminders, sequences, and activity timelines to spot when outreach needs a response or when a deal may be stalling. Users also mention tying emails to contact or account records so managers and teammates can quickly see conversation history. In practice, that means email tracking supports more consistent outreach, cleaner handoffs, and better day-to-day prioritization, especially when teams are handling a high volume of prospects, meetings, and follow-up tasks. ### [Apollo.io](https://www.g2.com/fr/products/apollo-io/reviews) Apollo.io est une plateforme de go-to-market (GTM) alimentée par l'IA qui aide les équipes de revenus à trouver, engager et gérer les acheteurs B2B tout au long du cycle de vente. Apollo.io est l'entreprise derrière la première plateforme GTM entièrement agentique de l'industrie, transformant la manière dont les équipes de revenus exécutent leurs tâches. Allant au-delà de l'automatisation, les agents intelligents d'Apollo génèrent activement des résultats sur l'ensemble de l'entonnoir de vente – de la prospection à la gestion des affaires – le tout en un seul endroit. Fié par des millions d'utilisateurs et des centaines de milliers d'entreprises – y compris Anthropic, Autodesk et Docusign – Apollo rend le go-to-market de classe mondiale simple, intelligent et accessible à tous. Apollo sert les représentants du développement commercial, les cadres de comptes, les leaders des ventes, les opérations de revenus et les équipes marketing dans des organisations B2B de différentes tailles. Les équipes utilisent Apollo pour construire et maintenir des listes de comptes cibles, orchestrer des mouvements sortants et entrants, gérer les opportunités et comprendre quelles activités mènent à un pipeline qualifié et à des revenus clôturés. Les capacités clés incluent : Données et ciblage : Accès à une grande base de données B2B avec des détails sur les entreprises et les contacts, y compris des données firmographiques, technographiques et de signaux d'acheteurs, permettant aux utilisateurs de définir des profils clients idéaux et de créer des segments précis pour la prospection. Prospection et enrichissement : Outils pour rechercher, filtrer et enregistrer des listes de prospects, ainsi que des flux de travail d'enrichissement qui maintiennent à jour les enregistrements de contacts et de comptes dans Apollo et les systèmes connectés tels que le CRM. Engagement des ventes : Séquences multi-étapes et multi-canaux pour les e-mails, les appels et les tâches qui standardisent la manière dont les représentants suivent les prospects, avec des contrôles pour le timing, le throttling et la délivrabilité. Flux de travail agentiques et assistés par l'IA : Agents intelligents et fonctionnalités d'IA qui aident à la recherche de comptes, au scoring des leads, à la génération de messages et aux recommandations de prochaines étapes afin que les représentants puissent prioriser et personnaliser à grande échelle. Gestion des affaires et des activités : Fonctionnalité de type CRM de base pour suivre les opportunités, les étapes, les activités et les notes, offrant aux équipes une vue unique de la santé du pipeline et des performances de vente. En combinant données, engagement et exécution des affaires sur une seule plateforme, Apollo est conçu pour réduire le nombre d'outils déconnectés dans une pile GTM typique et fournir un flux de travail cohérent pour construire un pipeline et gérer des affaires. Cela aide les organisations à améliorer la qualité des données, à augmenter la productivité des vendeurs et à exécuter des programmes de go-to-market plus structurés et mesurables. **Average Rating:** 4.7/5.0 **Total Reviews:** 9,411 #### How Do G2 Users Rate Apollo.io? - **the product a-t-il été un bon partenaire commercial?:** 9.1/10 (Category avg: 9.1/10) - **Intégration de la plate-forme de messagerie:** 8.5/10 (Category avg: 8.7/10) - **Catégorisation des e-mails:** 8.3/10 (Category avg: 8.6/10) - **Activité de pièce jointe:** 8.0/10 (Category avg: 8.3/10) #### Who Is the Company Behind Apollo.io? - **Vendeur:** [Apollo.io](https://www.g2.com/fr/sellers/apollo-io) - **Site Web de l'entreprise:** www.apollo.io - **Année de fondation:** 2015 - **Emplacement du siège social:** San Francisco, CA - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd66144fa663d2dd3c2508a803817bd944c2b55318e4c7961b7f099adc28bac4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapollo-io%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable de compte, Responsable du développement commercial - **Top Industries:** Technologie de l'information et services, Logiciels informatiques - **Company Size:** 67% Small, 29% Medium #### What Do G2 Reviewers Say About Apollo.io? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** d'Apollo.io, profitant d'une interface simple qui simplifie leur flux de travail. - Les utilisateurs mettent en avant Apollo.io pour sa **génération de leads simplifiée** , améliorant l'accessibilité et l'efficacité dans la prospection commerciale. - Les utilisateurs apprécient la **base de données complète et l'automatisation fluide** d'Apollo.io pour un démarchage et un support efficaces. - Les utilisateurs apprécient les fonctionnalités de **massification de l'automatisation et de personnalisation** d'Apollo.io, améliorant considérablement l'efficacité de leur prospection. - Les utilisateurs apprécient l' **automatisation qui fait gagner du temps** d'Apollo.io, rationalisant la prospection et améliorant la productivité globale. ##### Cons - Les utilisateurs trouvent les options **d'intégration CRM limitées** frustrantes, souhaitant plus de fonctionnalités dans le plan de base. - Les utilisateurs rencontrent des **données inexactes** sur Apollo.io, nécessitant une vérification manuelle et conduisant à des informations de contact peu fiables. - Les utilisateurs trouvent que la **et que l'interface utilisateur est maladroite, rendant la navigation efficace difficile.** - Les utilisateurs trouvent que les **fonctionnalités limitées** d'Apollo.io sont restrictives, notamment en ce qui concerne les intégrations CRM et les autorisations de séquences dans les plans moins chers. - Les utilisateurs rencontrent **des inexactitudes de données** avec Apollo.io, constatant que des informations de contact obsolètes ou incorrectes entravent les efforts de sensibilisation efficaces. #### What Are Recent G2 Reviews of Apollo.io? **["Prospection et sensibilisation tout-en-un qui fait gagner un temps précieux"](https://www.g2.com/fr/survey_responses/apollo-io-review-13265102)** **Rating:** 4.0/5.0 stars _— Meghana R._ [Read full review](https://www.g2.com/fr/survey_responses/apollo-io-review-13265102) **["Apollo.io dynamise la prospection avec des données puissantes, un séquençage et une intégration CRM."](https://www.g2.com/fr/survey_responses/apollo-io-review-13134727)** **Rating:** 5.0/5.0 stars _— Sanskar M._ [Read full review](https://www.g2.com/fr/survey_responses/apollo-io-review-13134727) #### What Are G2 Users Discussing About Apollo.io? - [Quelles capacités uniques Apollo.io offre-t-il pour rationaliser les flux de travail de vente et de marketing ?](https://www.g2.com/fr/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 3 comments, 2 upvotes - [À quoi sert Apollo.io ?](https://www.g2.com/fr/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes - [Comment puis-je supprimer mes informations de Apollo io ?](https://www.g2.com/fr/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote - [Apollo IO est-il gratuit ?](https://www.g2.com/fr/discussions/is-apollo-io-free) - 11 comments, 6 upvotes - [What is Apollo io?](https://www.g2.com/fr/discussions/what-is-apollo-io) - 3 comments, 1 upvote ### [Instantly](https://www.g2.com/products/instantly/reviews) Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your sending accounts, and watch those leads turn into customers - with one, flat-fee subscription. Founded in 2021, Instantly is the leading sales engagement platform used by more than 35,000 customers, from solopreneurs to global agencies. Our goal is to be the simplest tool on the market to make money with cold email. **Average Rating:** 4.8/5.0 **Total Reviews:** 4,129 #### How Do G2 Users Rate Instantly? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Email Platform Integration:** 9.3/10 (Category avg: 8.7/10) - **Email Categorization:** 9.3/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.9/10 (Category avg: 8.3/10) #### Who Is the Company Behind Instantly? - **Seller:** [Instantly](https://www.g2.com/sellers/instantly) - **Company Website:** instantly.ai - **Year Founded:** 2001 - **HQ Location:** Sheridan, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9261b7de97da67cdddd09b77b3180a53a5872b60d62348d7d263c5071a446b6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finstantlyapp%2F&secure%5Burl_type%5D=linkedin_company_website) 275 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, CEO - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 93% Small, 5% Medium #### What Do G2 Reviewers Say About Instantly? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Instantly, with simple setup and excellent support enhancing their experience. - Users value the **easy scalability and personalized outreach** that Instantly provides, simplifying campaign management and optimization. - Users commend **responsive customer support** from Instantly that simplifies setup and provides quick solutions for a seamless experience. - Users appreciate the **time-saving capabilities** of Instantly, allowing for effortless task management and efficient email campaigns. - Users praise the **Easy Setup** of Instantly, highlighting its straightforward mailbox configuration that streamlines email marketing tasks. ##### Cons - Users find the pricing structure to be **expensive** , especially with essential features locked behind higher-tier plans. - Users note the lack of **HR-specific features** , making candidate management and reporting cumbersome without additional tools. - Users report issues with **email management** , including campaign failures, bounced emails, and missing attachments causing frustration. - Users face **email issues** like campaign failures, integration challenges, and frustrating management of inbox features in Instantly. - Users face a challenging **learning curve** with Instantly, complicating campaign setup and navigation compared to other services. #### What Are Recent G2 Reviews of Instantly? **["Instantly showed me that cold email is not just about writing better emails"](https://www.g2.com/survey_responses/instantly-review-13109041)** **Rating:** 5.0/5.0 stars _— Miguel F._ [Read full review](https://www.g2.com/survey_responses/instantly-review-13109041) **["Perfect Balance: Easy Beginner-Friendly Setup, and Warmup That Allows Campaigns To Go Live Fast"](https://www.g2.com/survey_responses/instantly-review-12964227)** **Rating:** 5.0/5.0 stars _— Rahul K._ [Read full review](https://www.g2.com/survey_responses/instantly-review-12964227) #### What Are G2 Users Discussing About Instantly? - [What is Instantly used for?](https://www.g2.com/discussions/what-is-instantly-used-for) - 9 comments, 2 upvotes ### [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/fr/products/gtm-workspace-powered-by-zoominfo/reviews) Remarque : GTM Workspace est la version améliorée de ZoomInfo Sales et ZoomInfo Copilot. GTM Workspace est une plateforme unifiée d'exécution des ventes qui permet aux responsables de comptes et aux gestionnaires de comptes de gérer l'ensemble de leur portefeuille d'activités à partir d'un seul espace de travail. En réunissant les données CRM, l'intelligence de ZoomInfo, l'historique des engagements et les signaux d'achat en une vue consolidée, GTM Workspace élimine le changement de contexte constant qui empêche les vendeurs de donner le meilleur d'eux-mêmes. Au cœur de GTM Workspace se trouve un assistant IA qui comprend le contexte complet du territoire d'un représentant - leurs comptes, opportunités ouvertes, conversations passées et signaux en temps réel - permettant des commandes en langage naturel qui entraînent une action réelle. Les vendeurs peuvent se préparer instantanément pour les réunions, surveiller la santé des comptes, prioriser le pipeline et identifier les meilleurs prospects à poursuivre, le tout sans quitter une seule interface. GTM Workspace s'intègre directement avec Salesforce, maintenant une synchronisation bidirectionnelle en temps réel pour que les données CRM restent automatiquement à jour. Des vues flexibles de type tableur permettent aux représentants de découper et d'analyser leurs comptes, contacts, prospects et opportunités exactement de la manière dont ils travaillent - avec les données firmographiques, technographiques et d'intention de ZoomInfo enrichies directement aux côtés des champs CRM. Conçu spécifiquement pour la façon dont les équipes de vente modernes opèrent, GTM Workspace ne nécessite aucune formation, aucune création d'agent et aucun projet d'ingénierie. Il fonctionne immédiatement dès la sortie de la boîte, offrant une valeur dès le premier jour en plus de la base de données sur laquelle les équipes comptent déjà. Le résultat : les vendeurs passent moins de temps à rassembler des informations à travers des outils déconnectés et plus de temps à faire ce qu'ils font de mieux - établir des relations et conclure des affaires. **Average Rating:** 4.5/5.0 **Total Reviews:** 8,875 #### How Do G2 Users Rate GTM Workspace - Powered by ZoomInfo? - **the product a-t-il été un bon partenaire commercial?:** 8.6/10 (Category avg: 9.1/10) - **Intégration de la plate-forme de messagerie:** 8.8/10 (Category avg: 8.7/10) - **Catégorisation des e-mails:** 8.6/10 (Category avg: 8.6/10) - **Activité de pièce jointe:** 8.6/10 (Category avg: 8.3/10) #### Who Is the Company Behind GTM Workspace - Powered by ZoomInfo? - **Vendeur:** [ZoomInfo](https://www.g2.com/fr/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706) - **Site Web de l'entreprise:** www.zoominfo.com - **Année de fondation:** 2000 - **Emplacement du siège social:** Vancouver, WA - **Twitter:** @ZoomInfo 23,515 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd618c71d6b4b0acc542c8b46079b4c9423a65a072ce8f8590d4f3ed35e8aebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzoominfo%2F&secure%5Burl_type%5D=linkedin_company_website) 4,221 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable de compte, Représentant du développement des ventes - **Top Industries:** Logiciels informatiques, Technologie de l'information et services - **Company Size:** 48% Medium, 26% Large #### What Do G2 Reviewers Say About GTM Workspace - Powered by ZoomInfo? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **base de données de contacts robuste et précise** de GTM Workspace, ce qui améliore leurs efforts de prospection sortante. - Les utilisateurs trouvent que **l'espace de travail GTM est facile à utiliser** , permettant une exportation de données fluide et un nurturing de leads efficace grâce à une fonctionnalité intuitive. - Les utilisateurs apprécient la **précision des données** de GTM Workspace, ce qui permet une intelligence commerciale efficace et un meilleur succès dans la prospection. - Les utilisateurs adorent les **fonctionnalités d'IA** de GTM Workspace, qui améliorent considérablement leur efficacité de prospection et leurs taux de conversion. - Les utilisateurs apprécient **l'accès facile aux contacts et entreprises pertinents** , ce qui simplifie la prospection et améliore les efforts de maturation des prospects. ##### Cons - Les utilisateurs notent que les **données inexactes** peuvent entraver l'efficacité, affectant le succès des contacts et l'expérience utilisateur globale. - Les utilisateurs rencontrent des défis avec des **données obsolètes** , telles que des adresses e-mail et des titres de poste inexacts, ce qui entrave une communication efficace. - Les utilisateurs signalent que des **contacts obsolètes** causent des complications, avec des problèmes de synchronisation d'informations précises à partir des intégrations. - Les utilisateurs rencontrent des problèmes d' **inexactitude des données** , avec des informations obsolètes et des difficultés à rechercher et à s'intégrer avec d'autres systèmes. - Les utilisateurs traitent fréquemment avec des **informations obsolètes** , y compris des adresses e-mail incorrectes et des titres de poste inexacts, compliquant ainsi leur flux de travail. #### What Are Recent G2 Reviews of GTM Workspace - Powered by ZoomInfo? **["Solution d'intelligence commerciale efficace - Un examen de ZoomInfo SalesOS"](https://www.g2.com/fr/survey_responses/gtm-workspace-powered-by-zoominfo-review-8748490)** **Rating:** 5.0/5.0 stars _— Aishwarya K._ [Read full review](https://www.g2.com/fr/survey_responses/gtm-workspace-powered-by-zoominfo-review-8748490) **["Intelligence d'entreprise et de contact tout-en-un qui accélère la recherche de comptes"](https://www.g2.com/fr/survey_responses/gtm-workspace-powered-by-zoominfo-review-13201159)** **Rating:** 4.0/5.0 stars _— Arun P._ [Read full review](https://www.g2.com/fr/survey_responses/gtm-workspace-powered-by-zoominfo-review-13201159) #### What Are G2 Users Discussing About GTM Workspace - Powered by ZoomInfo? - [Comment ZoomInfo SalesOS permet-il aux équipes de vente d'obtenir de meilleurs résultats grâce à des insights basés sur les données ?](https://www.g2.com/fr/discussions/how-does-zoominfo-salesos-empower-sales-teams-to-achieve-better-results-through-data-driven-insights) - 3 comments, 1 upvote - [À quoi sert ZoomInfo SalesOS ?](https://www.g2.com/fr/discussions/what-is-zoominfo-salesos-used-for) - 3 comments, 1 upvote - [Is ZoomInfo legal?](https://www.g2.com/fr/discussions/is-zoominfo-legal) - 6 comments, 1 upvote - [Quels sont les trois principaux concurrents de ZoomInfo ?](https://www.g2.com/fr/discussions/who-are-zoominfo-s-top-3-competitors) - 4 comments, 2 upvotes - [Comment ZoomInfo obtient-il mes coordonnées ?](https://www.g2.com/fr/discussions/how-does-zoominfo-get-my-details) - 2 comments, 1 upvote ### [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/ **Average Rating:** 4.5/5.0 **Total Reviews:** 2,481 #### How Do G2 Users Rate Brevo Marketing Platform? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Email Platform Integration:** 8.7/10 (Category avg: 8.7/10) - **Email Categorization:** 8.7/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.5/10 (Category avg: 8.3/10) #### Who Is the Company Behind Brevo Marketing Platform? - **Seller:** [Brevo](https://www.g2.com/sellers/brevo) - **Company Website:** www.brevo.com - **Year Founded:** 2012 - **HQ Location:** Paris - **Twitter:** @brevo\_official 16,032 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb1865e18004827ab2ea39c9799da0a35d0ec34e5b444058766b28b4d23a58f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrevo%2F&secure%5Burl_type%5D=linkedin_company_website) 880 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 84% Small, 13% Medium #### What Do G2 Reviewers Say About Brevo Marketing Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface. - Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly. - Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze. - Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly. - Users appreciate the **simplicity** of Brevo, noting its ease in creating effective marketing campaigns without complexity. ##### Cons - Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options. - Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities. - Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively. - Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated. - Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers. #### What Are Recent G2 Reviews of Brevo Marketing Platform? **["WooCommerce data flows into Brevo without building another integration"](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712)** **Rating:** 4.5/5.0 stars _— Alamgir H._ [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13148712) **["Email marketing and marketing automation software that offers great value for growing businesses."](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558)** **Rating:** 5.0/5.0 stars _— Ana T._ [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-7612558) #### What Are G2 Users Discussing About Brevo Marketing Platform? - [What is Sendinblue used for?](https://www.g2.com/discussions/brevo-marketing-platform-what-is-sendinblue-used-for) - 1 comment, 1 upvote - [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) - 6 comments - [What is Sendinblue email?](https://www.g2.com/discussions/what-is-sendinblue-email) - 1 comment - [What is Sendinblue?](https://www.g2.com/discussions/what-is-sendinblue) - 1 comment ### [Salesloft](https://www.g2.com/products/salesloft/reviews) Clari + Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari + Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,153 #### How Do G2 Users Rate Salesloft? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Email Platform Integration:** 8.9/10 (Category avg: 8.7/10) - **Email Categorization:** 8.6/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.4/10 (Category avg: 8.3/10) #### Who Is the Company Behind Salesloft? - **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft) - **Company Website:** salesloft.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @Salesloft 18,437 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c72bf0f0f6a02380b7fe128396fa033291b10b85b3fc210dd4659ed9b53b1e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2296178%2F&secure%5Burl_type%5D=linkedin_company_website) 1,098 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Medium, 23% Small #### What Do G2 Reviewers Say About Salesloft? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Salesloft, enhancing their daily selling experience with a simple, organized interface. - Users value the **seamless integration** with Salesforce, enhancing outreach efficiency and organization across teams. - Users appreciate the **email tracking features** for easily measuring open rates and managing tasks efficiently. - Users appreciate the **easy tracking** features of Salesloft, enhancing their efficiency in managing outreach campaigns. - Users find Salesloft **extremely helpful** in managing pipelines and measuring engagement through open rates and templates. ##### Cons - Users experience **call issues** with Salesloft, finding the app misaligned during calls and support inconsistent. - Users experience **integration issues** with Salesloft, particularly with HubSpot and other platforms, affecting efficiency. - Users find the **learning curve steep** , making initial use of Salesloft challenging and somewhat overwhelming. - Users highlight the **limited features** of Salesloft, expressing a desire for enhanced integrations and customization options. - Users feel Salesloft is missing **key features** like an auto-dialer and domain rotation, hindering productivity and email deliverability. #### What Are Recent G2 Reviews of Salesloft? **["Easy-to-Use Cadences and Automation That Boost SDR Efficiency"](https://www.g2.com/survey_responses/salesloft-review-12625459)** **Rating:** 4.5/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/salesloft-review-12625459) **["Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights"](https://www.g2.com/survey_responses/salesloft-review-12628860)** **Rating:** 4.0/5.0 stars _— Harrison P._ [Read full review](https://www.g2.com/survey_responses/salesloft-review-12628860) #### What Are G2 Users Discussing About Salesloft? - [What innovative strategies are sales teams adopting with Salesloft to enhance customer engagement and sales effectiveness?](https://www.g2.com/discussions/what-innovative-strategies-are-sales-teams-adopting-with-salesloft-to-enhance-customer-engagement-and-sales-effectiveness) - [How is Salesloft being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-salesloft-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is Salesloft used for?](https://www.g2.com/discussions/salesloft-what-is-salesloft-used-for) - 1 comment - [How much does SalesLoft cost?](https://www.g2.com/discussions/how-much-does-salesloft-cost) - [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) - 6 comments, 1 upvote ### [Substrata](https://www.g2.com/products/substrata-substrata/reviews) Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,102 #### How Do G2 Users Rate Substrata? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Email Platform Integration:** 9.6/10 (Category avg: 8.7/10) - **Email Categorization:** 9.6/10 (Category avg: 8.6/10) - **Attachment Activity:** 9.6/10 (Category avg: 8.3/10) #### Who Is the Company Behind Substrata? - **Seller:** [Substrata](https://www.g2.com/sellers/substrata-221a11cc-8331-453c-b030-2fd1cd2f19ea) - **Company Website:** www.substrata.me - **Year Founded:** 2020 - **HQ Location:** Tel Aviv, Israel - **Twitter:** @SubstrataHQ 517 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a52ceae0c10051c0684d9809a4ca491659604e05cb588ada06d0642e2f54ba79&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsubstrata-company%2F&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Sales Development Representative, Project Manager - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 45% Small, 41% Medium #### What Do G2 Reviewers Say About Substrata? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accuracy** of Substrata in enhancing communication clarity and strategic messaging for stakeholders. - Users find Substrata **invaluable for project management** , enhancing communication, coordination, and decision-making efficiency in solar projects. - Users highly value the **clarified and actionable communication** enabled by Substrata's advanced tools for effective outreach. - Users value the **strategic communication enhancement** from Substrata, empowering them to engage clients effectively with tailored messages. - Users value the **time-saving capabilities** of Substrata, enabling efficient prospect tracking and streamlined outreach efforts. ##### Cons - Users find the **initial learning curve** of Substrata challenging, needing time to master its features and insights. - Users desire more **customization options** for improved usability, especially for C-level executives managing diverse metrics. - Users find the **initial setup and complex interface** of Substrata overwhelming, impacting the overall user experience. - Users find the **time-consuming setup** and analysis process of Substrata challenging, creating hurdles in quick data access. - Users find the **dashboard overwhelming** initially, needing time to learn and customize advanced features effectively. #### What Are Recent G2 Reviews of Substrata? **["Signals Helps Us Understand What Is Happening Beneath the Conversation"](https://www.g2.com/survey_responses/substrata-review-13238954)** **Rating:** 5.0/5.0 stars _— Landy G._ [Read full review](https://www.g2.com/survey_responses/substrata-review-13238954) **["Q for Email: Elevates B2B Emails with Better Tone, Trust, and Confidence"](https://www.g2.com/survey_responses/substrata-review-13261873)** **Rating:** 5.0/5.0 stars _— Josh B._ [Read full review](https://www.g2.com/survey_responses/substrata-review-13261873) ### [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system. **Average Rating:** 4.1/5.0 **Total Reviews:** 2,841 #### How Do G2 Users Rate Zoho CRM? - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10) - **Email Platform Integration:** 8.7/10 (Category avg: 8.7/10) - **Email Categorization:** 8.7/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.4/10 (Category avg: 8.3/10) #### Who Is the Company Behind Zoho CRM? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® - **Phone:** +1 (888) 900-9646 #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 62% Small, 33% Medium #### What Do G2 Reviewers Say About Zoho CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Zoho CRM, making navigation and implementation smooth and intuitive. - Users appreciate the **robust features** and **top-notch support** of Zoho CRM, enhancing their customer management experience. - Users value the **seamless integrations** of Zoho CRM, enhancing their workflow and connecting various business tools effortlessly. - Users value the **efficient lead management** of Zoho CRM, enhancing workflows and integrating seamlessly with multiple applications. - Users love the **ease of integration** with Zoho CRM, creating a seamless workflow with other business tools. ##### Cons - Users find the **learning curve challenging** , especially with advanced features that require time to master. - Users struggle with the **limited features** of Zoho CRM, especially regarding integration and automation with other systems. - Users face significant **integration issues** with Zoho CRM, causing delays and complications in achieving desired functionality. - Users find Zoho CRM's **complexity** challenging, especially for first-time users unfamiliar with CRM systems. - Users often face **poor customer support** , finding it difficult to receive proper assistance for their queries. #### What Are Recent G2 Reviews of Zoho CRM? **["Zoho CRM: Customizable, Organized, and Automation-Driven for Efficient Sales"](https://www.g2.com/survey_responses/zoho-crm-review-13274373)** **Rating:** 5.0/5.0 stars _— Kartik S._ [Read full review](https://www.g2.com/survey_responses/zoho-crm-review-13274373) **["Zoho CRM Centralizes Data, Automates Workflows, and Delivers Powerful Insights"](https://www.g2.com/survey_responses/zoho-crm-review-13163763)** **Rating:** 4.5/5.0 stars _— Muhammed A._ [Read full review](https://www.g2.com/survey_responses/zoho-crm-review-13163763) #### What Are G2 Users Discussing About Zoho CRM? - [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) - 3 comments, 1 upvote - [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) - 3 comments - [What is Zoho CRM used for?](https://www.g2.com/discussions/zoho-crm-what-is-zoho-crm-used-for) - 2 comments, 2 upvotes - [Is Zoho CRM really free?](https://www.g2.com/discussions/is-zoho-crm-really-free) - 4 comments, 5 upvotes - [What are the features of CRM software?](https://www.g2.com/discussions/zoho-crm-what-are-the-features-of-crm-software) - 2 comments, 1 upvote ### [EngageBay](https://www.g2.com/products/engagebay/reviews) EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface. By consolidating these functions, EngageBay provides teams with a centralized view of customer interactions across the lifecycle and reduces the need for multiple disconnected tools. EngageBay also incorporates AI-assisted features to streamline common tasks and improve productivity. These capabilities include AI-powered email and content generation, subject line suggestions, and workflow assistance that help teams create campaigns and communications more efficiently. The AI tools are designed to support everyday execution rather than replace core strategy, making them accessible to smaller teams that may not have dedicated automation specialists. On the marketing side, users can build email campaigns, design automation workflows, capture leads through forms and landing pages, and run A/B tests. The CRM module supports pipeline tracking, contact management, task automation, and appointment scheduling to help sales teams manage opportunities in a structured way. For post-purchase engagement, the service suite includes ticketing, knowledge base tools, and live chat to manage customer support conversations from one place. A key design principle of EngageBay is accessibility for growing businesses. The platform offers a free tier with core functionality and scales through bundled paid plans rather than numerous add-ons, helping teams adopt automation without significant upfront investment. EngageBay integrates with a range of third-party tools and provides reporting dashboards to monitor campaign performance, deal progress, and support activity. While it is not positioned as a deep enterprise platform, it is built to meet the day-to-day operational needs of SMB revenue teams looking for an integrated, AI-assisted, and budget-aware solution. The platform is built with a focus on simplicity and performance, integrating advanced marketing automation, sales CRM, and customer support software into one cohesive system. EngageBay leverages cutting-edge AI intelligence to enhance productivity and decision-making across various teams. This integration allows businesses to streamline their operations and improve customer interactions, making it an ideal choice for organizations that require a robust yet user-friendly solution. EngageBay's AI capabilities are particularly noteworthy, providing users with tools that help create content quickly, predict outcomes intelligently, and deliver personalized experiences at scale. The AI Email & Content Generator allows users to craft engaging emails and campaigns in seconds, while the AI Lead & Deal Scoring feature helps identify and prioritize leads most likely to convert. Additionally, AI Insights & Recommendations offer actionable suggestions to enhance engagement and productivity, making it easier for businesses to navigate their customer journeys effectively. The platform also boasts a suite of key features that add significant value to its users. EngageBay's marketing automation capabilities include email marketing workflows, landing page and form builders, and social media integration, which collectively enhance outreach efforts. The sales CRM component provides tools for contact and deal management, visual sales pipelines, and team collaboration, ensuring that sales processes are efficient and transparent. Furthermore, the customer support features, such as a helpdesk and ticketing system, live chat, and a unified customer view, facilitate seamless communication and service delivery. EngageBay is particularly well-suited for small to mid-sized businesses, startups, and growing teams that seek an affordable yet powerful alternative to fragmented tools. It is designed for organizations aiming to automate customer interactions, align marketing and sales efforts, and improve support efficiency through the use of AI. This comprehensive approach not only enhances operational efficiency but also positions businesses to compete effectively in their respective markets. What is this product? EngageBay is an all-in-one CRM software platform built for small and mid-sized businesses to manage marketing automation, sales pipelines, and customer support in a single system. It combines email marketing, marketing automation, landing pages, contact management, deal tracking, helpdesk, and live chat—eliminating the need for multiple disconnected tools. Designed as an affordable alternative to HubSpot and ActiveCampaign, EngageBay helps growing businesses attract leads, convert deals, and support customers without enterprise-level costs or complexity. It centralizes customer data, automates workflows, and improves visibility across the entire customer lifecycle. **Average Rating:** 4.6/5.0 **Total Reviews:** 701 #### How Do G2 Users Rate EngageBay? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Email Platform Integration:** 9.0/10 (Category avg: 8.7/10) - **Email Categorization:** 9.2/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.7/10 (Category avg: 8.3/10) #### Who Is the Company Behind EngageBay? - **Seller:** [EngageBay Inc](https://www.g2.com/sellers/engagebay-inc) - **Company Website:** www.engagebay.com - **Year Founded:** 2018 - **HQ Location:** Wilmington, Delaware - **Twitter:** @engagebay 16,866 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=965c404b58b2662271f49fe02e57d76d57f72941fa4b3b5af0bab064b4cc2b55&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13655085%2F&secure%5Burl_type%5D=linkedin_company_website) 54 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Business Development Manager - **Top Industries:** Information Technology and Services, Staffing and Recruiting - **Company Size:** 69% Small, 32% Medium #### What Do G2 Reviewers Say About EngageBay? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EngageBay, seamlessly managing CRM, email marketing, and automation in one dashboard. - Users value the **time-saving automation** of EngageBay, enhancing organization and streamlining daily operations effectively. - Users praise the **exceptional customer support** at EngageBay, noting quick responses and helpful assistance from the support staff. - Users value the **seamless integration** of CRM, email, and automation in EngageBay, enhancing workflow efficiency and reducing tool switching. - Users praise EngageBay for its **streamlined automation** , enhancing efficiency by integrating CRM, email, and support in one platform. ##### Cons - Users find the **missing features** hinder usability, especially for data analysis and email management functionality. - Users experience **limited features** , feeling restricted by the lack of advanced functionalities and usability in EngageBay. - Users find the **reporting features limited** , lacking the depth and detail needed for more specific needs. - Users find the **limited customization** options frustrating, particularly with landing pages and workflows, impacting their overall experience. - Users find the **reporting flexibility** lacking in EngageBay, hindering deeper analytics and advanced customer journey insights. #### What Are Recent G2 Reviews of EngageBay? **["EngageBay Makes Customer Follow-Ups Effortless with Clear Contact History"](https://www.g2.com/survey_responses/engagebay-review-13265178)** **Rating:** 4.5/5.0 stars _— Ethan S._ [Read full review](https://www.g2.com/survey_responses/engagebay-review-13265178) **["EngageBay Keeps Customer Info, Communication, and Follow-Ups in One Place"](https://www.g2.com/survey_responses/engagebay-review-13242258)** **Rating:** 4.5/5.0 stars _— Alex P._ [Read full review](https://www.g2.com/survey_responses/engagebay-review-13242258) #### What Are G2 Users Discussing About EngageBay? - [What is EngageBay All-in-One Suite used for?](https://www.g2.com/discussions/what-is-engagebay-all-in-one-suite-used-for) ### [GMass](https://www.g2.com/products/gmass/reviews) GMass is an email marketing and automation tool that integrates directly with Gmail, transforming it into a powerful platform for sending personalized mass emails and managing campaigns. Designed for marketers, sales teams, and small businesses, GMass simplifies the process of reaching large audiences without leaving the familiar Gmail interface. Key Features and Functionality: - Mail Merge with Google Sheets: Seamlessly connect to Google Sheets to personalize emails using any column from your spreadsheet, eliminating the need for CSV files. - Automated Follow-Up Sequences: Set up automated follow-up emails that continue until a recipient responds, enhancing engagement and response rates. - Email Verification and Testing: Verify email addresses, test links, and identify potential spam triggers before sending, ensuring higher deliverability. - Breaking Gmail’s Sending Limits: Utilize GMass's technology to surpass Gmail's daily sending limits by connecting multiple accounts or using an SMTP relay. - Advanced Tracking and Reporting: Monitor opens, clicks, replies, and bounces in real-time within Gmail, providing valuable insights into campaign performance. - Personalization and Automation: Use dynamic fields to insert personalized details such as names and job titles, and automate campaigns based on recipient behavior. Primary Value and User Solutions: GMass addresses the challenges of conducting effective email marketing campaigns by offering a user-friendly solution within Gmail. It enables users to send personalized mass emails, automate follow-ups, and track campaign performance without the need for external platforms. By integrating with Google Sheets, GMass simplifies contact management and personalization. Its features help users overcome Gmail's sending limitations, improve email deliverability, and enhance engagement rates, making it an invaluable tool for businesses and individuals aiming to optimize their email outreach efforts. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,293 #### How Do G2 Users Rate GMass? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Email Platform Integration:** 9.1/10 (Category avg: 8.7/10) - **Email Categorization:** 8.9/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.7/10 (Category avg: 8.3/10) #### Who Is the Company Behind GMass? - **Seller:** [GMass](https://www.g2.com/sellers/gmass) - **Year Founded:** 2014 - **HQ Location:** Chicago, IL - **Twitter:** @GMassForGmail 2,052 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c69f9d7fd0f890954cf2a8b55af751cb92bbc414ddf314ff3c25d5a7b7edcb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F24974672%2F&secure%5Burl_type%5D=linkedin_company_website) 12 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 84% Small, 11% Medium #### What Do G2 Reviewers Say About GMass? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **simplicity and ease of use** of GMass, making email campaigns easy to manage and track. - Users find the **email tracking** feature of GMass indispensable for managing and automating mass email campaigns effectively. - Users appreciate the **transformative impact** of GMass on email marketing, enhancing outreach and driving high conversion rates. - Users value the **automation features** of GMass, which streamline email marketing and save significant time. - Users value the **time-saving integration** of GMass with Gmail, streamlining their email workflows significantly. ##### Cons - Users express frustration with **inbox clutter** , wishing for auto-archiving features and greater flexibility in email sending limits. - Users feel GMass is **expensive** , limiting its accessibility for their entire team and raising concerns about deliverability. - Users find the **steep learning curve** of GMass challenging, especially amidst busy schedules and complex features. - Users report **email spamming issues** from GMass, cluttering inboxes and causing Gmail account blocks with bulk sends. - Users desire the addition of **missing features** like follow-up options and enhanced dashboard visuals for better experience. #### What Are Recent G2 Reviews of GMass? **["GMass: The Best Mail Merge Tool for Gmail"](https://www.g2.com/survey_responses/gmass-review-12885865)** **Rating:** 5.0/5.0 stars _— Matt M._ [Read full review](https://www.g2.com/survey_responses/gmass-review-12885865) **["Effortless Bulk Emailing, Highly Recommended"](https://www.g2.com/survey_responses/gmass-review-13220918)** **Rating:** 5.0/5.0 stars _— Taylor S._ [Read full review](https://www.g2.com/survey_responses/gmass-review-13220918) #### What Are G2 Users Discussing About GMass? - [What is GMass used for?](https://www.g2.com/discussions/what-is-gmass-used-for) - [Is GMass a Google product?](https://www.g2.com/discussions/is-gmass-a-google-product) - 3 comments - [How do you use GMass?](https://www.g2.com/discussions/how-do-you-use-gmass) - 1 comment - [How do I send a mass email with GMass?](https://www.g2.com/discussions/how-do-i-send-a-mass-email-with-gmass) ### [Mixmax](https://www.g2.com/products/mixmax/reviews) Mixmax is the sales engagement platform that works inside your inbox — Gmail and Outlook. Track every email, automate your follow-up, and book meetings without ever leaving the tab you already work in. Most sales tools make reps go somewhere else to do their job. Mixmax doesn't. You see who opened, clicked, and replied in real time. You build sequences that send and follow up on their own. You drop in one-click scheduling links and let meetings book themselves. And everything logs to Salesforce and HubSpot automatically — no copy-paste, no tab-switching, no end-of-day CRM cleanup. Where most tools stop at the send, Mixmax keeps going. It reads every signal across your inbox, sequences, and meetings, then tells each rep which accounts need attention right now and what to send next. That's the follow-up game — the gap between "sequence sent" and "deal closed," where deals are actually won or lost. Under the hood, Mixmax Intelligence turns those signals into the next move: a drafted reply, a smart send time, a follow-up that's gone cold and needs a nudge, a meeting summary synced to the CRM the moment the call ends. It runs where your team already works, so adoption is automatic — no new tool to log into, no workflow to relearn. Teams see results fast: • 52% average reply rates (vs. a 2–3% industry average) • 67% open rates with AI-optimized Smart Send timing • 90% rep adoption (vs. ~30% for most sales tools) • 2+ hours saved per rep, per day • Positive ROI in about 4 months — with value on day one Mixmax fits sales teams that live in Gmail or Outlook and run on a real CRM — from founders sending their first sequences to revenue teams standardizing follow-up across every rep. Start free with email tracking, scheduling, and templates, then add Copilots for your inbox, meetings, and outbound as your team grows. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,438 #### How Do G2 Users Rate Mixmax? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Email Platform Integration:** 9.1/10 (Category avg: 8.7/10) - **Email Categorization:** 8.5/10 (Category avg: 8.6/10) - **Attachment Activity:** 8.8/10 (Category avg: 8.3/10) #### Who Is the Company Behind Mixmax? - **Seller:** [Mixmax](https://www.g2.com/sellers/mixmax) - **Company Website:** mixmax.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, CA - **Twitter:** @Mixmax 4,233 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fea27ad42b8008fb5ba2cfbc1362455d9cfd79cc13a5c3b64c50c75677646cc8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4813569%2F&secure%5Burl_type%5D=linkedin_company_website) 132 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small, 43% Medium #### What Do G2 Reviewers Say About Mixmax? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **effective email tracking** capabilities of Mixmax, enhancing their outreach and campaign performance significantly. - Users appreciate the **ease of use** of Mixmax, especially for quick email template creation and integration features. - Users love that Mixmax offers **time-saving automation** , streamlining outreach and improving efficiency with customizable messages. - Users love the **versatile features** of Mixmax, enhancing outreach with templates, analytics, and seamless integrations. - Users appreciate the **helpful features** of Mixmax, enhancing email efficiency and engagement with templates and analytics. ##### Cons - Users feel that the **missing features** in Mixmax limit functionality, particularly in the standard version. - Users find it limiting that Mixmax only allows sending emails from **one sender** , complicating team communication. - Users feel that Mixmax has **limited features** , wishing for improved functionality like sending emails from multiple accounts. - Users find Mixmax to be **pricey** for its features, especially when relying mainly on email functions. - Users find the **learning curve steep** due to difficult tutorials and complex feature navigation in Mixmax. #### What Are Recent G2 Reviews of Mixmax? **["Excellent Tracking, Reminders, and Sequences That Streamline Follow-Ups"](https://www.g2.com/survey_responses/mixmax-review-12781887)** **Rating:** 5.0/5.0 stars _— Sylvia T._ [Read full review](https://www.g2.com/survey_responses/mixmax-review-12781887) **["Reminders and Sequences Keep My Follow-Ups Effortless and Fast"](https://www.g2.com/survey_responses/mixmax-review-12736253)** **Rating:** 5.0/5.0 stars _— Scott C._ [Read full review](https://www.g2.com/survey_responses/mixmax-review-12736253) #### What Are G2 Users Discussing About Mixmax? - [What is Mixmax used for?](https://www.g2.com/discussions/what-is-mixmax-used-for) - 2 comments - [How do I install Mixmax?](https://www.g2.com/discussions/how-do-i-install-mixmax) - 1 comment - [Does Mixmax work with Outlook?](https://www.g2.com/discussions/does-mixmax-work-with-outlook) - 1 comment - [What is Mixmax app?](https://www.g2.com/discussions/what-is-mixmax-app) - 2 comments - [How much does Mixmax cost?](https://www.g2.com/discussions/how-much-does-mixmax-cost) - 1 comment ### [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively. **Average Rating:** 4.6/5.0 **Total Reviews:** 868 #### How Do G2 Users Rate Bigin by Zoho CRM? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Email Platform Integration:** 8.3/10 (Category avg: 8.7/10) - **Email Categorization:** 8.0/10 (Category avg: 8.6/10) - **Attachment Activity:** 7.4/10 (Category avg: 8.3/10) #### Who Is the Company Behind Bigin by Zoho CRM? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® - **Phone:** +1 (888) 900-9646 #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 90% Small, 8% Medium #### What Do G2 Reviewers Say About Bigin by Zoho CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Bigin by Zoho CRM, making it simple to implement and manage. - Users commend Bigin by Zoho CRM for its **simplicity and ease of use** , making it ideal for small businesses. - Users praise the **intuitive design** of Bigin by Zoho CRM, highlighting its simplicity and ease of navigation. - Users value the **simplicity** of Bigin by Zoho CRM, finding it easy to use and set up for small businesses. - Users value the **ease of use and excellent reporting** in Bigin by Zoho CRM, enhancing their management efficiency. ##### Cons - Users experience **missing features** in Bigin, such as limited automations and reporting capabilities compared to desktop. - Users note the **limited features** of Bigin by Zoho CRM, wishing for more integrations and advanced functionalities. - Users face **integration issues** with Bigin, particularly with field mapping and limited functionality when scaling up. - Users note that **customization is limited** in Bigin, lacking fields and advanced features found in full CRMs. - Users face **limited integrations** in Bigin by Zoho CRM, hindering connectivity with other essential applications. #### What Are Recent G2 Reviews of Bigin by Zoho CRM? **["Bigin’s Simple, Flexible CRM That Streamlines Our Entire Workflow"](https://www.g2.com/survey_responses/bigin-by-zoho-crm-review-13236369)** **Rating:** 5.0/5.0 stars _— maza y._ [Read full review](https://www.g2.com/survey_responses/bigin-by-zoho-crm-review-13236369) **["Excellent CRM for Growing Businesses"](https://www.g2.com/survey_responses/bigin-by-zoho-crm-review-13212566)** **Rating:** 5.0/5.0 stars _— vansh v._ [Read full review](https://www.g2.com/survey_responses/bigin-by-zoho-crm-review-13212566) #### What Are G2 Users Discussing About Bigin by Zoho CRM? - [What is the difference between Bigin and Zoho CRM?](https://www.g2.com/discussions/what-is-the-difference-between-bigin-and-zoho-crm) - [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) - 2 comments, 1 upvote - [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) - 2 comments - [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) - 1 comment - ‹ Prev ‹ Prev - 1 - [2](/categories/email-tracking?order=g2_score&page=2#product-list) - [3](/categories/email-tracking?order=g2_score&page=3#product-list) - [4](/categories/email-tracking?order=g2_score&page=4#product-list) - [5](/categories/email-tracking?order=g2_score&page=5#product-list) - … - [11](/categories/email-tracking?order=g2_score&page=11#product-list) - [12](/categories/email-tracking?order=g2_score&page=12#product-list) - [Next › Next ›](/categories/email-tracking?order=g2_score&page=2#product-list) Spotlight Categories [Workforce Management Software](https://www.g2.com/categories/workforce-management) [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) [Help Desk Software](https://www.g2.com/categories/help-desk) [Video Editing Software](https://www.g2.com/categories/video-editing) [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) Similar Categories - [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools) - [Conversation Intelligence](/categories/conversation-intelligence) - [Digital Sales Room](/categories/digital-sales-room) - [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing) - [Outbound Call Tracking](/categories/outbound-call-tracking) - [Sales Coaching](/categories/sales-coaching) - [Sales Enablement](/categories/sales-enablement) - [Sales Engagement](/categories/sales-engagement) - [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation) - [Sales Performance Management](/categories/sales-performance-management) - [Sales Planning](/categories/sales-planning) - [Sales Training and Onboarding](/categories/sales-training-and-onboarding) [Browse Email Tracking Themes](/categories/email-tracking/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated April 10, 2026 Email tracking software allows users to monitor email engagement metrics, including open rates, link clicks, and attachment downloads, using features such as web beacons and read receipts, helping sales and marketing teams identify optimal engagement points and improve communications with prospective customers. ### Core Capabilities of Email Tracking Software To qualify for inclusion in the Email Tracking category, a product must: - Integrate with email platforms so that users can create, manage, send, schedule, and track inbound and outbound emails - Enable users to schedule emails based on factors such as time constraints, geographic distribution of prospects, and prospect status - Notify users when recipient actions occur such as email opened, reply sent, or attachment downloaded - Allow users to categorize inbound and outbound communications according to tags, lists, and sales priority - Deliver analytics on basic and advanced email usage to understand how emails are received ### Common Use Cases for Email Tracking Software Sales and marketing teams use [email tracking software](https://learn.g2.com/best-email-tracking-software) to optimize outreach timing and improve prospect engagement. Common use cases include: - Identifying the best time to follow up with prospects based on open and click behavior - Evaluating the effectiveness of sales messaging and email templates to improve conversion - Prioritizing outreach by tracking which prospects are most actively engaging with emails ### How Email Tracking Software Differs from Other Tools Email tracking software integrates directly with email platforms and is typically implemented alongside complementary sales and marketing tools such as [CRM software](https://www.g2.com/categories/crm) and [email marketing software](https://www.g2.com/categories/email-marketing) to form a complete sales force automation system. While email marketing software focuses on campaign management and list segmentation, email tracking tools focus specifically on real-time engagement signals at the individual email level. ### Insights from G2 on Email Tracking Software Based on category trends on G2, real-time open and click notifications and seamless CRM integration stand out as the most valued features. Improved follow-up timing and better visibility into prospect intent stand out as primary outcomes of adoption. Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")](https://www.g2.com/products/hubspot-sales-hub/reviews)[HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)[4.4/5(13,909)](https://www.g2.com/products/hubspot-sales-hub/reviews) | Real-time email open tracking with CRM-native sequencing | "Intuitive Interface and Flexible Data Management" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[4.4/5(25,876)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | Salesforce-native email tracking inside opportunity pipelines | "Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "Product Avatar Image")](https://www.g2.com/products/monday-crm/reviews)[monday CRM](https://www.g2.com/products/monday-crm/reviews)[4.5/5(1,541)](https://www.g2.com/products/monday-crm/reviews) | Centralized email tracking with pipeline automation | "Flexible CRM with Strong Integration Capabilities" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image")](https://www.g2.com/products/pipedrive/reviews)[Pipedrive](https://www.g2.com/products/pipedrive/reviews)[4.3/5(3,111)](https://www.g2.com/products/pipedrive/reviews) | Deal-linked email tracking with pipeline visibility | "Visual Pipelines, Helpful AI Setup, and Great Value for New CRM Users" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")](https://www.g2.com/products/apollo-io/reviews)[Apollo.io](https://www.g2.com/products/apollo-io/reviews)[4.7/5(9,789)](https://www.g2.com/products/apollo-io/reviews) | Multi-touch outreach tracking with sequenced follow-ups | "All-in-One Prospecting and Outreach That Saves Serious Time" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a45358798c292981f351f096c165556/instantly.png "Product Avatar Image")](https://www.g2.com/products/instantly/reviews)[Instantly](https://www.g2.com/products/instantly/reviews)[4.8/5(4,136)](https://www.g2.com/products/instantly/reviews) | Cold outreach deliverability with multi-inbox warmup tracking | "Instantly showed me that cold email is not just about writing better emails" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fe1247bb1ae3d476bf6e9dbd470cf7d/gtm-workspace-powered-by-zoominfo.png "Product Avatar Image")](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[4.5/5(9,110)](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) | Outbound email tracking with B2B intent signals | "Efficient Sales Intelligence Solution - A Review of ZoomInfo SalesOS" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ee85f8ddd73b345c4febd9bec84767ea/brevo-marketing-platform.png "Product Avatar Image")](https://www.g2.com/products/brevo-marketing-platform/reviews)[Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews)[4.5/5(2,621)](https://www.g2.com/products/brevo-marketing-platform/reviews) | Multi-channel campaign tracking with unified deliverability analytics | "WooCommerce data flows into Brevo without building another integration" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6bf05a04df3304c320e77ab36fcfd79a/salesloft.jpg "Product Avatar Image")](https://www.g2.com/products/salesloft/reviews)[Salesloft](https://www.g2.com/products/salesloft/reviews)[4.5/5(4,287)](https://www.g2.com/products/salesloft/reviews) | Salesforce-synced email tracking inside sales cadences | "Easy-to-Use Cadences and Automation That Boost SDR Efficiency" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_05835b4c6cee5bb018dbb7581ffaecc9/substrata-substrata.png "Product Avatar Image")](https://www.g2.com/products/substrata-substrata/reviews)[Substrata](https://www.g2.com/products/substrata-substrata/reviews)[4.9/5(1,104)](https://www.g2.com/products/substrata-substrata/reviews) | Email tracking with behavioral buyer-intent signals | "Q for Email: Elevates B2B Emails with Better Tone, Trust, and Confidence" | * * * Show More