My reps, Joyce and Stephanie, were superb. They were attentive, helpful, efficient, and easily accessible. They were there every step of the way, from strategizing the best approach to a top to survey quality checks. They made my job a whole lot easier Review collected by and hosted on G2.com.
The only thing I wish they had more of is a B2B panel. It would be such a game-changer to offer both B2B and B2C at similar scales. It would provide a wealth of insights, Review collected by and hosted on G2.com.
144 out of 145 Total Reviews for Attest
Overall Review Sentiment for Attest
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The team we work with, the constant updates to the platform. User feedback is genuinely wanted to improve and the changes are quick. The platform is intuitive and quick. Review collected by and hosted on G2.com.
Very little is to dislike. Some functionality from larger survey houses are not available but this is more likely due to the size of the platform. Review collected by and hosted on G2.com.
Attest offers an impressive and intuitive platform for gathering consumer insights swiftly and accurately. The ease of use, combined with detailed analytics, makes it an invaluable tool for data-driven decisions. Review collected by and hosted on G2.com.
I don't see anything dislike about attest. Review collected by and hosted on G2.com.
easy to learn once you get the hang of it Review collected by and hosted on G2.com.
not intuitive at first
expensive
quality of survey takers is not great. You can tell most people are just clicking through to get paid vs. actually reading + providing actual feedback Review collected by and hosted on G2.com.
- Really easy to use
- Excellent customer research/success managers
- Transparent costs - questions x respondents = credits
- Can target the right respondents Review collected by and hosted on G2.com.
- Quality of qualitative results can vary a bit - some not that helpful
- Sometimes has some bugs Review collected by and hosted on G2.com.
Simple and inutiative to use. Can get results back quickly for when quick business decisions are required Review collected by and hosted on G2.com.
Not the most sophiscated survey platform, doesn't have all the capabilities that some other platforms have Review collected by and hosted on G2.com.
Very fast survey responses
Easy to upload questions and construct a survey
Great that we can share dashboard results with external partners
Platform is nicely designed and intuitive to use Review collected by and hosted on G2.com.
We work in various languages so set up different surveys per market, using the same questions and survey structure to allow for cross-country comparisons. I wish there was a way to compare the data from different surveys within the platform - right now I have to export this and do the comparisons in google sheets. In the dashboard you can view "by country" but because the surveys are in different languages, we can't load it all into one survey together and use this tool. Hope that makes sense!
When viewing results, I wish there was a way to see things like gender breakdown or age breakdown more clearly. At the moment you can click on "male" or "female" and see how the data changes, but you can visualise the two at once. Same with ages. Review collected by and hosted on G2.com.
Attest listen to clients and is forever evolving the product, improving every day. Every time I go into the platform, I am more and more delighted with its capability. On top of this, client services are fantastic, and nothing is too much bother! Also, the panel is excellent, I was dubious at first, but it has served me well for the last 2 years, and our audience is pretty niche. Review collected by and hosted on G2.com.
Given the cost of Attest, you can always find a workaround. I guess it would have to be display logic not counting towards routing & therefore using up credits. Or not being able to conduct sophsticated conjoint studies/ be a bit more clever with forwarding selected or non-selected precodes. Review collected by and hosted on G2.com.
I've found the platform really easy to use - both in terms of building surveys and paths, defining audiences and calculating spends.
I've been super impressed by the simplicity of analysis and some of the in-built tools (like sig testing, or isolating the relationship between questions) without the need for laborious processing of raw data.
The account management support has been really impressive, both in terms of their input, but also the ease and readiness to support - often at very short notice.
I'm also not a researcher, just in need of research - and I've felt like Attest is super approachable for people whose skills are adjacent to quant, but not technically in the field. Review collected by and hosted on G2.com.
It would be helpful if the granularity of how we can target audiences was even tighter - both at a geographic and an attitudinal level.
Occasionally a survey will flag an error while I'm building it, and it takes a minute to determine what's not working - but I'll admit this is probably a user-error issue more than anything! Review collected by and hosted on G2.com.
