---
title: Attentive Reviews
meta_title: 'Attentive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1452 reviews by the users' company size, role or industry
  to find out how Attentive works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1452
  scale: '5'
date_modified: '2026-07-15'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Attentive Reviews
**Vendor:** Attentive  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,452
## About Attentive
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com.



## Attentive Pros & Cons
**What users like:**

- Users value the **user-friendly interface** of Attentive, enabling easy navigation and efficient campaign setup for teams. (479 reviews)
- Users praise the **outstanding customer support** of Attentive, highlighting their helpful and knowledgeable representatives. (409 reviews)
- Users find Attentive's platform to be **very user-friendly** , enhancing collaboration and communication for teams of all sizes. (358 reviews)
- Users love the **user-friendly interface** of Attentive, appreciating its ease of navigation and support availability. (199 reviews)
- Users value the **easy setup** of Attentive, appreciating its intuitive design and hands-on team support. (184 reviews)
- Users praise Attentive for its **intuitive interface** , making customer data management and SMS campaigns effortless and effective. (175 reviews)
- Automation (111 reviews)
- Easy Creation (94 reviews)
- Email Marketing (89 reviews)
- Reporting Features (88 reviews)

**What users dislike:**

- Users find the **cost of Attentive to be high** , which can be challenging for smaller brands despite decent ROI. (116 reviews)
- Users note the **complex reporting issues** with Attentive, finding the interface slow and data retrieval cumbersome. (115 reviews)
- Users find the **missing features** frustrating, especially the lack of ease in integration and customizability. (111 reviews)
- Users desire **more advanced features** in Attentive, including better segmentation and integration with Klaviyo. (90 reviews)
- Users find the **integration issues** challenging, particularly with e-commerce platforms and analytics flexibility. (83 reviews)
- Users find the **learning curve steep** , especially for those less tech-savvy, with overwhelming advanced features for beginners. (70 reviews)
- Poor Customer Support (66 reviews)
- Users experience **inadequate reporting** in Attentive, leading to discrepancies and challenges in accessing accurate analytics. (63 reviews)
- SMS Issues (61 reviews)
- Campaign Issues (50 reviews)

## Attentive Reviews
  ### 1. Exceptional Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Attentive?**

I like Attentive for their knowledge and their support. They really treat their clients very well.

**What do you dislike about Attentive?**

I think it would maybe be that the analytics and reporting could be better

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for SMS marketing and opt-ins. It helps solve new challenges in the SMS space, like adapting to iOS updates, RCS, and industry changes.

**Official Response from Andrew Tissera:**

> We're thrilled to hear that you find our platform user-friendly and highly functional! We're constantly working to improve our processes to ensure a seamless experience for our users. Thanks for being a valued partner!

  ### 2. Effortless Customer Data Tracking with Attentive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aeriel J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I like the ease of use of Attentive. I simply go to the subscriber section and plug in the email address or telephone number of the customer to locate the necessary information.

**What do you dislike about Attentive?**

I dont have any dislikes at this time.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive to verify customer sign-ups for promotions and see if they qualify for discounts.

  ### 3. Easy-to-Use Interface, Amazing Support, and Exciting AI Innovations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

The interface is very easy to use and CS team is amazing, always there to help with questions and the AI innovations are extremely exciting

**What do you dislike about Attentive?**

I would like to be able to target existing subscribers on certain initiatives to sign up for early access or exclusive drops

**What problems is Attentive solving and how is that benefiting you?**

Making our capture uints streamlined and sending sms messaging

  ### 4. Easy Campaign Setup & A/B Testing, But Segment Reporting Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

Campaign set up is very easy. I also like the A/B test functionality. That process is pretty simple as well.

**What do you dislike about Attentive?**

The reporting could be a lot better, specifically around reviewing segment performance. Every time I think I have segments setup in a way that would allow clean reporting post send, it's not quite enough to get clean data.

**What problems is Attentive solving and how is that benefiting you?**

The team handling this channel for us is relatively green. The ease of campaign setup has been great for getting the team comfortable in the platform.

  ### 5. User-Friendly Platform with AI Messaging, Priced a Bit High

**Rating:** 4.0/5.0 stars

**Reviewed by:** Price P.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I find Attentive very user friendly, which makes navigating and using the platform easy. The AI-generated messaging is also really helpful for structuring send-outs and especially valuable when you're stuck writing content. Additionally, setting up Attentive was very easy.

**What do you dislike about Attentive?**

The pricing could be a little cheaper for monthly usage.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps us gain new customers by using email and phone numbers to sign up for newsletters and text campaigns. It's user-friendly, and the AI-generated messaging helps structure send-outs and creates content when I'm stuck.

  ### 6. Attentive has changed the game for us

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney C. | CEO & Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

Since we switched to Attentive, our email and SMS journeys have seen a minimum of 25% increase across the board. It's the most intuitive tool we've ever used, and Attentive's commitment to compliance gives us peace of mind. Their support team is top-notch and always quick to answer any questions thrown their way. They made it extremely easy to onboard and set up our journeys. We love Attentive!

**What do you dislike about Attentive?**

The email drag-and-drop builder is clumsy and can have a harsher learning curve; however, we've made it work for us. We find it worth the effort to have emails and SMS in one place!

**What problems is Attentive solving and how is that benefiting you?**

We needed a tool that put email and SMS in one place. Attentive is the best tool in the industry and even has a patent on their two-touch SMS signup. We also needed a tool that integrated compliance seamlessly without any workarounds.

  ### 7. Marketing Manager

**Rating:** 2.5/5.0 stars

**Reviewed by:** Ray K. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

SMS features are great. Very smart, advanced and has everything we need.

**What do you dislike about Attentive?**

The email platform is way behind compared to Klaviyo, etc. We aren't able to do basic things which is frustrating.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is helping us strengthen our SMS marketing with flows, segments, etc. It's great.

  ### 8. Great Shopify + SMS Integration, but Segmentation and Campaign Naming Need Work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Attentive?**

Shopify integration + SMS marketing capabilities

**What do you dislike about Attentive?**

Naming convention disparities - campaign name and email/sms name are treated separately and require double work to rename. Segmentation capabilities are limited. Duplicating emails don't duplicate every detail - margins for instance need to be readjusted. No dedicated CSM or recurring meetings to review account. Recurring campaigns can't be edited to shift the end date/schedule. They also can't be duplicated easily without duplicating every single campaign within the series.

**What problems is Attentive solving and how is that benefiting you?**

Having email and sms sit under one platform.

  ### 9. Helpful Flows and Seamless Image-to-Text Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Migena P. | VP OF MARKETING, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

The most helpful attentive features are the flows, the ease of uploading images to text and the way the text communication is built

**What do you dislike about Attentive?**

It’s easy to grow my customer base, and creating text marketing is straightforward as well.

**What problems is Attentive solving and how is that benefiting you?**

Growth, new lead generation, and sales growth.

  ### 10. Recommended for SMS and ROI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chloee P. | Director of E-Commerce & Integrated Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

Ease of use, automated flows, return on investment.

**What do you dislike about Attentive?**

Pricing & reporting could be better. More hands on help would also be nice to have

**What problems is Attentive solving and how is that benefiting you?**

More channels for consumers to communicate plus campaigns but flows has been more impactful. We're not seeing as much with campaigns.

  ### 11. Strong Tool for Customer Engagement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leonardo N. | Sr Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Attentive?**

I like how easy it is to use and how effective it is for engaging customers. The automation tools and analytics make it simple to track performance and improve campaigns.

**What do you dislike about Attentive?**

Sometimes the interface feels a bit cluttered, and certain features can be hard to find. It can also be expensive depending on usage and list size.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps us improve customer engagement and increase conversions through automated messaging. It makes it easier to reach customers directly and drive revenue with targeted campaigns.

  ### 12. Streamlines Workflow with Ease, Reliable and User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Attentive?**

I use Attentive for sending SMS campaigns and journeys. I like that it streamlines workflow and is reliable. I like the interface of the platform and appreciate how easy it is to view campaign performance.

**What do you dislike about Attentive?**

Some of the reports are not as intuitive to find. I think the at a glance dashboard could be better.

**What problems is Attentive solving and how is that benefiting you?**

Attentive streamlines my workflow for sending SMS campaigns and journeys, providing a reliable platform.

  ### 13. Personalized Marketing with Seamless SMS Campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Franco N.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like Attentive for the creative tools it offers, like the ability to send GIFs or images as part of SMS campaigns. It adds a personal touch to our messages that really enhances our campaigns. Plus, setting it up was easy.

**What do you dislike about Attentive?**

It would be nice to have other timezones instead of just PST.

**What problems is Attentive solving and how is that benefiting you?**

Attentive solves reaching out directly and personally to our customers, adds authenticity, and improves branding with creative tools like GIFs and images in SMS campaigns, creating a personal touch.

  ### 14. Unmatched SMS Marketing with Solid Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savannah H.

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

I find Attentive's platform for SMS marketing unparalleled, driving significant revenue that other platforms could not match. The setup process is incredibly easy, thanks to the team's support and efforts in doing the heavy lifting. They ensure a seamless onboarding process, optimized for specific use cases and customer needs. The dashboard in Attentive is exceptionally robust and user-friendly, providing valuable insights without needing extensive custom reports, unlike some other platforms.

**What do you dislike about Attentive?**

I did not initially realize that the attribution window was set to 21 days, which seems too long for conversion attribution. 5 days seems more appropriate and this should be flagged during the initial setup.

**What problems is Attentive solving and how is that benefiting you?**

I find that Attentive enhances SMS marketing efforts, offering a powerful conversion channel compared to email. Its robust dashboard simplifies reporting and improves signup unit performance, effectively boosting revenue.

  ### 15. Seamless SMS Marketing with Easy Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

I like the UI of Attentive; it's easy to use, making it valuable because it is easy to edit and set up. The initial setup was super easy. I've recommended it to others because it's been seamless.

**What do you dislike about Attentive?**

I want to be able to access our list of customers without having to request it from Attentive.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for SMS marketing, mainly for sending texts to customers. The UI is easy to use, making it simple to edit and set up.

  ### 16. Great for small and nimble marketing teams.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt D. | Sr. Ecom Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

Attentive is great for spinning up quick email and SMS campaigns. We use it everyday and its been a crucial tool for generating revenue for us. Making segments and firing off sends is relatively fast and painless.

**What do you dislike about Attentive?**

I do not like the Email/SMS pop up builder, it is very limited so I have ended up using another tool to accomplish my needs. But if you need just a simple pop up they make that easy. If you need complex segments you will have to make that outside of attentive and import it. The UX can be frustrating at times and not save things when you think you have saved it. AB testing pop ups is lacking and you have to work with white glove to execute and stop them.

**What problems is Attentive solving and how is that benefiting you?**

Quick marketing campaigns for email and sms. Welcome flows to convert customers.

  ### 17. Intuitive platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Attentive?**

I appreciate how easy it is to pull performance reports and the ability to easily compare agaisnt different periods. The UI is always easy to use!

**What do you dislike about Attentive?**

I would like to see an option to get AI insights on performance in the dashboard which would be helpful in pulling data more efficiently.

**What problems is Attentive solving and how is that benefiting you?**

N/A

**Official Response from Andrew Tissera:**

> We're thrilled that you find Attentive easy to learn and that our chat support has been helpful! We understand your desire for more control over AI journey visibility and will take this into account for future improvements.

  ### 18. Great Subscriber Analytics, but Onboarding Can Be Challenging

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I really like the detailed dashboards and analytics for tracking subscribers.

**What do you dislike about Attentive?**

The onboarding process took longer than expected and sometimes difficult to work through onboarding issues. We experienced some tech issues on our side that were unexplained.

**What problems is Attentive solving and how is that benefiting you?**

Tracking the lifecycle of our campaigns and user behavior helps us better understand our audience.

  ### 19. AI Journeys Is My Favorite Attentive Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neil P. | Head Of Ecommerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

AI Journeys. This is my favorite of the Attentive tools.

**What do you dislike about Attentive?**

No global journey filters (yet but I hear it's coming).

**What problems is Attentive solving and how is that benefiting you?**

Solving for 1-1 personalized texts at scale. We are seeing significantly higher clicks, conversions and revenue when AB testing against static journeys

  ### 20. EASY TO USE!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joshua O. | E-commerce Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Attentive?**

All functions is direct and really easy to navigate.

**What do you dislike about Attentive?**

Once you opened a message, it will proceed as read so it's a hard time to check if someone replied to your message.

**What problems is Attentive solving and how is that benefiting you?**

Using Attentive has been a game-changer for businesses looking to really connect with customers.

Instead of relying on emails that often get ignored, brands can send texts that people actually open and respond to. It’s especially helpful for recovering abandoned carts, sending timely offers, and keeping loyal customers engaged.

The personalization is solid — messages feel relevant, not spammy. Plus, it helps companies collect their own customer data, which is super valuable now with all the privacy changes.

It also plays well with tools like Shopify and Klaviyo, so everything feels connected.

Bottom line: It helps turn SMS into a high-performing marketing channel without feeling intrusive.

  ### 21. Effortless Sign-Ups and Campaigns—A User-Friendly Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

The one tap sign up has brought in ample new subscribers for both email and sms. The platform is easy to use and makes the process of sms flows and campaigns easy to understand and implement

**What do you dislike about Attentive?**

Nothing to note so far regarding things to dislike

**What problems is Attentive solving and how is that benefiting you?**

We saw a decrease in revenue from our email platform. Since ecommerce is becomming increasingly mobile, we wanted to see what impact sms marketing would play in making up for that loss of revenue

  ### 22. Attentive Feels Like an Extra Team Member—Expert Strategy and Thorough Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

Working with Attentive is like having an additional team member. We have a small team who rely on partners who are experts in their field & that is exactly what Attentive provides. They go above & beyond with implementation, strategy & provide reports on a quarterly and by request basis and will walk through reporting very thoroughly.

**What do you dislike about Attentive?**

There is not a thing I do not liek about Attentive!!

**What problems is Attentive solving and how is that benefiting you?**

They are very hands with stratgey which we rely on.

  ### 23. Exceptional SMS Strategies, Top-Notch Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** courtney s.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I love the support team at Attentive and how they come up with new strategies for SMS, especially during holidays and Black Friday. They help us target the right people in the right way. The initial setup was also very easy.

**What do you dislike about Attentive?**

I think the UX for journey building could be made simpler.

**What problems is Attentive solving and how is that benefiting you?**

Attentive allows us to quickly make changes to text and segmentation. The support team provides great strategies for targeting people, especially during holidays and Black Friday.

  ### 24. Highly recommend Attentive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bonni G. | Manager, Email/SMS, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Attentive?**

Weekly calls with a dedicated customer success manager for your brand/brands. Onsite capture for SMS, which has really helped us grow our subscribers bases and constant new features and recommendations on ways to enhance and launch new initiatives into market.

**What do you dislike about Attentive?**

The revenue reporting is typically inflated so we refer to our backend reporting as our source of truth. I wish the estimated recipient count was calculated based on the send date and time you select in the UI and not at the time of setup. I wish the the utm_campaign name would populate even when sending a test from the UI to show what the campaign name would look like in the utm parameters for testing purposes.

**What problems is Attentive solving and how is that benefiting you?**

Top of the line SMS Marketing features and support to continue to grow our subscriber lists and mature our SMS programs.

  ### 25. Great tool with quick and easy implementation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Megan D. | Ecommerce Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

Set up was extremely easy and on-boarding was very good, much more hands on support than competitors. The team initially building out flows was especially helpful. 

SMS is much easier to use, easy set up and automation flows. Drives very high results and is such a great benefit of the platform.

**What do you dislike about Attentive?**

Reporting could be improved, is lacking and not as intuitive compared to competitors.

Some issues with a/b testing, for eg you can't clone the winner of a test and send straight to non-openers/less engaged subs, it will only let you clone the entire test and you can't ever remove the lower performer once generated. This seems like a very normal need and yet it hasn't been considered.

**What problems is Attentive solving and how is that benefiting you?**

Very quick turnaround when needing support, was on-boarded during BF peak to reach customers by SMS, which was very successful.

  ### 26. Powerful Automations and A/B Testing for Journeys and Campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I like the automations and how you can AB test in journeys and campaigns.

**What do you dislike about Attentive?**

Some of their reports could be better...

**What problems is Attentive solving and how is that benefiting you?**

Attentive is solving our need for a scalable and high-performing retention channel. It allows us to efficiently capture subscribers, segment audiences, and deploy personalized SMS and email campaigns that drive incremental revenue. Features like automated journeys and AI-driven messaging help us optimize performance without requiring constant manual effort. This has led to increased conversion rates, strong ROAS, and a more reliable revenue stream from owned channels.

  ### 27. User-Friendly SMS Campaigns with Colorful Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Attentive?**

I like that Attentive is user-friendly. The Journey builder for sequences of SMS is super easy to use and visualize, and I love how the tool is well-built and colorful. I also appreciate the Signup Units, Reporting, and the SMS preview features.

**What do you dislike about Attentive?**

I've had some issues with Quiet Hours; some nuances with timezones aren't as clear as they could be.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for sending SMS to different regions, creating signup units easily for contests or key moments, and building SMS sequences with an easy-to-use journey builder.

  ### 28. Good Conversions, But UI/UX and Integration Need Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Janelle j. | Head of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

function and deliverability is decent - good conversions for the most part.
Used this for every marketing push we can - price definitely adds up.

connecting to shopify was easy

**What do you dislike about Attentive?**

UI/UX is horrendous. look back is weeks at a time. so if you're not actively checking, you will miss messages from patrons texting questions.
integration with Gorgias never worked.

Support wasn't that helpful.

**What problems is Attentive solving and how is that benefiting you?**

SMS marketing to our customer base. 
Easy to use. 
Besides text limits - that's the issue, then you're spending time to shorten it, emojis take a lot of space.

  ### 29. Easy Flow Building & Analytics, But Shopify Attribution Needs Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Migena P. | Marketing & E-Commerce Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

I appreciate how simple it is to build flows with Attentive, as well as the detailed analytics the platform offers. I also find the AI capabilities impressive, and I like how straightforward it is to create customer lists.

**What do you dislike about Attentive?**

At times, the attributions on Shopify are inaccurate, which makes it appear as though we are generating more with Attentive than we actually are. I haven't been able to find a way to adjust or update these attributions.

**What problems is Attentive solving and how is that benefiting you?**

I've noticed improvements in sales growth, an increase in my text list, and stronger customer loyalty.

  ### 30. Straightforward Platform with Excellent Built-In Reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I love the ease of using the platform. I feel like it is very straight forward. I also love all of the built reports.

**What do you dislike about Attentive?**

I have had a hard time integrating information accurately to Ometria and occasionally Klaviyo.

**What problems is Attentive solving and how is that benefiting you?**

They are solving our SMS and Sign-up unit needs.

  ### 31. Powerful SMS Tool With Room for Usability Improvements

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

I like the features and the support we get when we have a question or concern. The data analytics are easy to digest.

**What do you dislike about Attentive?**

While Attentive offers strong automation and audience segmentation tools, the platform can feel unintuitive at times. Some workflows require too many steps to complete (like updating journeys or editing existing flows), and reporting could be more flexible — especially for comparing SMS vs. email performance side by side.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps us reach customers directly through SMS with highly targeted messages based on behavior and engagement. The platform makes it easy to automate campaigns, recover abandoned carts, and send personalized promotions that drive measurable conversions. It’s allowed us to strengthen our direct-to-consumer communication, boost engagement, and capture incremental revenue that would otherwise be lost through email-only marketing.

  ### 32. Very Happy With Attentive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica C. | CMO - Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

We're in the eccomerce sector and Attentive has been a great SMS marketing platform for us for many years. I enjoy the user-friendly interface and the strong customer support. Generally speaking, I find it easy to use, especially for list building and deploying campaigns. There support is great in getting you started. I would recommend them for sure. I had much better experience with Attentive versus Klaviyo SMS for example.

**What do you dislike about Attentive?**

It seems like there is a high turn over of reps dedicated to our account and it can be hard to get things done with a new rep every few months, aside from that I really enjoy the platform and support.

**What problems is Attentive solving and how is that benefiting you?**

SMS is a crucial part of our marketing. We need a robust platform like Attentive to continue to build our list and market to it.

  ### 33. Effective SMS with Room for Support Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Katie M.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I find Attentive to be easy to use, which is important for me. I really like the SMS feature, especially its legal compliance that helps avoid extra lawsuits. During the initial setup, I found it amazing because there was lots of help from Attentive.

**What do you dislike about Attentive?**

I think the White Glove service could be more helpful.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for email and SMS. It's easy to use and the SMS feature ensures legal compliance, preventing extra lawsuits.

  ### 34. Streamlined CRM with Intuitive Interface

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alex O. | Digital Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like that Attentive is fairly intuitive and appreciate the straightforward nature of the platform. These aspects make it valuable for creating journeys, managing segments, and subscribers effectively.

**What do you dislike about Attentive?**

The integrations with Zapier could be better. Connecting Attentive and getting it to function with TikTok is challenging.

**What problems is Attentive solving and how is that benefiting you?**

Attentive streamlines customer relations management and helps us manage CRM with text message marketing. It's fairly intuitive, with a straightforward platform for creating journeys and managing segments and subscribers.

  ### 35. A Necessity for the Customer Journey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Attentive?**

The ease with which our team is able to build and launch campaigns across email and SMS is a revelation. We use Attentive's services constantly, and I'm not sure we'd be able to do all we do with any other platform (trust me, we've tried.)

**What do you dislike about Attentive?**

I'm not the biggest fan of the growing reliance on AI implementation in these services, but I recognize that this is a personal preference.

**What problems is Attentive solving and how is that benefiting you?**

Customer communication. It's never been easier.

  ### 36. White Glove Support That Delivers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Will M. | Senior Retention Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Attentive?**

White Glove Support is great on the chat feature

**What do you dislike about Attentive?**

Limitations on our integration with Bluecore email marketing software.

**What problems is Attentive solving and how is that benefiting you?**

Doing a great job of explaining to us what they're working on, letting us try out new features, etc.

  ### 37. Really satisfied with Attentive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophie F. | CRM Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Attentive?**

Platform is super easy to use and navigate with easy integration to ESP. Our account manager is fab and always super helpful. We are in and out the platform daily so this is priority for us that it is easy to use but extensive features as well.

**What do you dislike about Attentive?**

Depth of segmentation - would like to adapt on segments rather than having to re create a brand new one each time.

**What problems is Attentive solving and how is that benefiting you?**

Allowing us to send our SMS marketing plan through this channel and elevate to make it the best in the industry.

  ### 38. Great SMS & Email Flows and Easy UI, but Manual Subscriber Adds and Back-in-Stock Bugs Hurt

**Rating:** 3.5/5.0 stars

**Reviewed by:** Angie N. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

SMS and email flows perform really well. Platform is easy to use.

**What do you dislike about Attentive?**

Can't add subscribers manually. The Back in Stock button has bugs.

**What problems is Attentive solving and how is that benefiting you?**

It helps me use email and SMS marketing to reach my customers more effectively.

  ### 39. User-friendly experience, with room to grow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jasmin K. | Email Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I like how user friendly attentive is and it was very quick for me to get comfortable in the platform

**What do you dislike about Attentive?**

I would like to see more capabilities to edit images

**What problems is Attentive solving and how is that benefiting you?**

helping us drive revenue via sms campaigns

  ### 40. Great New Features and an Easy-to-Use UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Megan E. | Email Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

Great new product features, priorities on the right things, easy to use UI

**What do you dislike about Attentive?**

Expensive, sometimes reports in dashboard say different things vs. report section.

**What problems is Attentive solving and how is that benefiting you?**

automated process and communication with our customers. Having the best product for SMS

  ### 41. SMS + Email in One Platform with Clear Settings and Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Y G. | Digital Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

sms+ email in one platform.  clear seetings. Easy of use.  Customer support is really good

**What do you dislike about Attentive?**

report function could be improved. We need custom access for the report.

**What problems is Attentive solving and how is that benefiting you?**

Attentive solve the problem of SMS and Email hybrid journey

  ### 42. Effortless SMS Marketing with Minor Dashboard Overload

**Rating:** 4.5/5.0 stars

**Reviewed by:** David T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Attentive?**

I like that with Attentive, we get sales. I also found the initial setup to be easy.

**What do you dislike about Attentive?**

The dashboard has too many things going on. I would just rather it be more simple.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for SMS marketing, and it helps us get sales effectively.

  ### 43. Empowers SMS Marketing with Easy Campaigns and Solid Support

**Rating:** 3.0/5.0 stars

**Reviewed by:** Julia F.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I really appreciate Attentive's great support team. It makes campaigns easy to set up. We use the one-time campaigns feature the most, which is super helpful since our journeys are pretty basic.

**What do you dislike about Attentive?**

I find the settings complicated. It's hard to keep track of everything.

**What problems is Attentive solving and how is that benefiting you?**

Attentive helps with list growth, managing campaigns, and setting up discounts. The support team is great, and campaigns are easy to set up. We mainly use the one-time campaigns feature.

  ### 44. Working with Attentive is great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Morgan W. | Marketing Strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Attentive?**

What I like best about Attentive, is the ease of use, the variety of products offered to help you achieve your business goals, and helpfulness of the CRM's. I also love that we can intertwine email and SMS data, to best serve our company. We had originally used Attentive for SMS, and email with another platform. Last year, we switched email over to Attentive and the implementation process was quick, and easy!

**What do you dislike about Attentive?**

The least helpful thing about Attentive at times, is the white glove live chat support. Getting the answers you need from them is hit or miss, most of the time.

**What problems is Attentive solving and how is that benefiting you?**

Attentive is helping us provide better personalization for our customers. With the use of AI, we are able to target the right customers, and send to them at the most optimal time.

  ### 45. The Best SMS Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirstyn V. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about Attentive?**

The ease of use on the platform is amazing and when paired with their exceptional customer service and implementation specialists- it's just overall an unmatched experience

**What do you dislike about Attentive?**

While I understand the why behind it, the having to wait to have some journeys approved by their team can be a little frustrating.

**Recommendations to others considering Attentive:**

Definitely make the switch!

**What problems is Attentive solving and how is that benefiting you?**

Before we were not able to integrate our sms platform with our email CRM so we were sending both email and text for things and had high unsubscribes. The seemless integrations have helped this!

  ### 46. Easy, Intuitive Platform with Supportive and Helpful CSMs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

The platform is easy to use and intuitive. The CSM's are very supportive and helpful.

**What do you dislike about Attentive?**

The platform is still newer than a lot of other ESP platforms and have some improvements that can enhance the user experience.

**What problems is Attentive solving and how is that benefiting you?**

Optimizing send time and audience for our campaigns.

  ### 47. SMS Messaging Integrated with Salesforce Marketing Cloud

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2026

**What do you like best about Attentive?**

SMS Messaging integrtated to Salesforce Marketing Cloud

**What do you dislike about Attentive?**

Nothing as such, as it really served our purpose of sending SMS messages to our customers

**What problems is Attentive solving and how is that benefiting you?**

it really served our purpose of sending SMS messages to our customers

  ### 48. Effortless SMS Marketing with Notable Usability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emanuel C.

**Reviewed Date:** February 12, 2026

**What do you like best about Attentive?**

I find Attentive easy to use. Looking for customers is easy, whether you have the phone number or email. Adding users is a breeze as well.

**What do you dislike about Attentive?**

I don't like the load times when trying to view the full conversation.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for SMS marketing and discounts. It solves the problem of sending marketing alerts through SMS. It's easy to use, makes looking for customers easy, and adding users is a breeze.

  ### 49. Effortless SMS Marketing with Excellent CSM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Attentive?**

I like how Attentive makes SMS marketing easy and straightforward. The platform is simple and easy to use, which I really appreciate. Our dedicated CSM (Customer Success Manager) is wonderful and on top of everything, which adds great value to the experience.

**What do you dislike about Attentive?**

Some analytics aren't the best.

**What problems is Attentive solving and how is that benefiting you?**

I use Attentive for SMS marketing easily. It's simple and easy to use, and our dedicated CSM is wonderful and on top of everything.

**Official Response from Andrew Tissera:**

> We're glad to hear that you find our platform intuitive and that you appreciate our great support. We understand your feedback about reporting capabilities and are constantly striving to improve there. Thank you for sharing your experience with us!

  ### 50. Innovative company with knowledgeable support team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vladimir P. | Ecommerce Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Attentive?**

We have now been with Attentive for over a year and the team uses it every week. Good ROI so far, knowledgeable support team, easy onboarding process, easy-to-use backend with intuitive UI, minimum management time required. More robust and streamlined comparing to some competitors. Integration was seemless and took close to no time from our end.

**What do you dislike about Attentive?**

Have been using Attentive for over a year now and, so far cannot mention any negatives. Couple of small backend improvement suggestions were communicated to the team

**What problems is Attentive solving and how is that benefiting you?**

Additional marketing channel with good CPA. Currently we are also looking into custom API integration for SMS communications with our customers via our ERP


## Attentive Discussions
  - [Conversion rate has slowed in Q1, any tips or advice?](https://www.g2.com/discussions/conversion-rate-has-slowed-in-q1-any-tips-or-advice) - 1 comment, 1 upvote
  - [Will there be full email options for Attentive soon?](https://www.g2.com/discussions/will-there-be-full-email-options-for-attentive-soon) - 3 comments, 1 upvote
  - [What is the best way to reduce subscribers opting out of text messages](https://www.g2.com/discussions/35921-what-is-the-best-way-to-reduce-subscribers-opting-out-of-text-messages) - 6 comments, 1 upvote

- [View Attentive pricing details and edition comparison](https://www.g2.com/products/attentive/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-07-15+01%3A28%3A45+-0500&secure%5Bsession_id%5D=141d71e9-6b18-4f93-aa5f-3b69b03986e1&secure%5Btoken%5D=7c9bc166802736e6dc1253875b46c0e6cd8bcc4d6da740d94621a709789d7763&format=llm_user)
## Attentive Integrations
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews)
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Amperity](https://www.g2.com/products/amperity/reviews)
  - [Antavo AI Loyalty Cloud](https://www.g2.com/products/antavo-ai-loyalty-cloud/reviews)
  - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Bikky](https://www.g2.com/products/bikky/reviews)
  - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews)
  - [Bluecore](https://www.g2.com/products/bluecore/reviews)
  - [Bubblehouse](https://www.g2.com/products/bubblehouse/reviews)
  - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews)
  - [commercetools](https://www.g2.com/products/commercetools/reviews)
  - [daasity](https://www.g2.com/products/daasity/reviews)
  - [Digioh](https://www.g2.com/products/digioh-digioh/reviews)
  - [dotConnect for Salesforce Marketing Cloud](https://www.g2.com/products/dotconnect-for-salesforce-marketing-cloud/reviews)
  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews)
  - [Elevar](https://www.g2.com/products/elevar/reviews)
  - [Exigo Full Stack Platform](https://www.g2.com/products/exigo-full-stack-platform/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)
  - [Friendbuy](https://www.g2.com/products/friendbuy/reviews)
  - [Gladly](https://www.g2.com/products/gladly/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews)
  - [Gorgias](https://www.g2.com/products/gorgias/reviews)
  - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Iterable](https://www.g2.com/products/iterable/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Loop Returns](https://www.g2.com/products/loop-returns/reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Malomo](https://www.g2.com/products/malomo/reviews)
  - [Mention Me](https://www.g2.com/products/mention-me/reviews)
  - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews)
  - [Mindbody](https://www.g2.com/products/mindbody/reviews)
  - [Miva](https://www.g2.com/products/miva/reviews)
  - [Movable Ink](https://www.g2.com/products/movable-ink/reviews)
  - [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews)
  - [Northbeam](https://www.g2.com/products/northbeam/reviews)
  - [Okendo](https://www.g2.com/products/okendo/reviews)
  - [Olo](https://www.g2.com/products/olo/reviews)
  - [Ometria](https://www.g2.com/products/ometria/reviews)
  - [Ontraport](https://www.g2.com/products/ontraport/reviews)
  - [Optimizely One](https://www.g2.com/products/optimizely-one/reviews)
  - [OptiMonk](https://www.g2.com/products/optimonk/reviews)
  - [Para](https://www.g2.com/products/para/reviews)
  - [PAR Punchh](https://www.g2.com/products/par-punchh/reviews)
  - [Paytronix CXP](https://www.g2.com/products/paytronix-cxp/reviews)
  - [PostPilot](https://www.g2.com/products/postpilot/reviews)
  - [Rebuy](https://www.g2.com/products/rebuy/reviews)
  - [Recharge Subscriptions](https://www.g2.com/products/recharge-subscriptions/reviews)
  - [Retention.com](https://www.g2.com/products/retention-com/reviews)
  - [Revinate Marketing](https://www.g2.com/products/revinate-marketing/reviews)
  - [Sailthru by Marigold](https://www.g2.com/products/sailthru-by-marigold/reviews)
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews)
  - [Skio](https://www.g2.com/products/skio-skio/reviews)
  - [Smile.io](https://www.g2.com/products/smile-io/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Stamped](https://www.g2.com/products/stamped/reviews)
  - [Stay AI](https://www.g2.com/products/stay-ai/reviews)
  - [SynXis Booking Engine](https://www.g2.com/products/sabre-synxis-booking-engine/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews)
  - [Thanx](https://www.g2.com/products/thanx/reviews)
  - [The Flybook](https://www.g2.com/products/the-flybook/reviews)
  - [Triple Whale](https://www.g2.com/products/triple-whale/reviews)
  - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews)
  - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews)
  - [ViralSweep](https://www.g2.com/products/viralsweep/reviews)
  - [Wisepops](https://www.g2.com/products/wisepops/reviews)
  - [Wonderment](https://www.g2.com/products/wonderment/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [Wunderkind](https://www.g2.com/products/wunderkind/reviews)
  - [Yotpo](https://www.g2.com/products/yotpo/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Attentive Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Messaging - RCS Business Messaging**
- Personalization
- Rich Media
- Interactive Messages
- Branded Templates
- Automation
- Conversational RCS
- Transactional RCS
- Promotional RCS

**Performance Optimization & Learning - AI Marketing Agents**
- Send-Time Optimization
- Autonomous A/B Testing

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Analysis**
- Application Attribution
- Campaign Analysis
- Uninstall Tracking
- Custom Dashboards

**Security / Verification - RCS Business Messaging**
- Verified Sender
- Encryption
- Authentication

**Autonomous Campaign Orchestration - AI Marketing Agents **
- End-to-End Campaign Execution
- Goal-Based Campaign Planning
- Cross-Channel Orchestration
- Conversational Campaign Setup
- Real-Time Campaign Adaptation

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Campaigns**
- Proximity Marketing
- Push Notifications
- Bulk SMS
- Two-Way Text Messaging
- Email Campaigns
- Audience Segmentation

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Analytics / Deliverability - RCS Business Messaging**
- Read Receipts
- Analytics
- SMS Fallback

**AI Content Generation - AI Marketing Agents **
- Dynamic Content Optimization
- AI Copy Generation
- Personalized Content Creation

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Engagement**
- Coupons and Promotions

**SMS Platform**
- Reporting
- Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration

**AI - RCS Business Messaging**
- AI

**Audience Intelligence & Segmentation - AI Marketing Agents **
- Lookalike Audience Modeling
- Behavioral Triggering
- Predictive Audience Segmentation

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Platform**
- Optimization
- Integrations - Mobile Marketing
- Internationalization

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integrations & Data Connectivity - AI Marketing Agents **
- Event & Data Ingestion
- CRM & CDP Integration

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Agentic AI - Mobile Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

## Top Attentive Alternatives
  - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,310 reviews)
  - [Postscript](https://www.g2.com/products/postscript/reviews) - 4.8/5.0 (155 reviews)