--- title: Attentive Reviews meta_title: 'Attentive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1383 reviews by the users' company size, role or industry to find out how Attentive works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1383 scale: '5' date_modified: '2026-07-12' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Attentive Reviews **Vendor:** Attentive **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,383 ## About Attentive Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com. ## Attentive Pros & Cons **What users like:** - Users find Attentive's platform **very user-friendly** , enabling easy navigation and quick campaign setups for teams. (479 reviews) - Users praise Attentive's **outstanding customer support** , highlighting the helpfulness and dedication of its representatives. (409 reviews) - Users find Attentive **incredibly helpful** for personalized communication, boosting sales and enhancing customer engagement through AI. (358 reviews) - Users appreciate the **user-friendly interface** of Attentive, finding it easy to navigate and highly accessible. (199 reviews) - Users commend the **easy setup** of Attentive, benefiting from intuitive design and excellent support during implementation. (184 reviews) - Users praise Attentive for its **intuitive interface** , making customer data management and SMS campaigns effortless and effective. (175 reviews) - Automation (111 reviews) - Easy Creation (94 reviews) - Email Marketing (89 reviews) - Reporting Features (88 reviews) **What users dislike:** - Users find the **pricing to be steep** , especially for smaller brands, impacting overall satisfaction with Attentive. (116 reviews) - Users find that **reporting issues** in Attentive hinder efficiency and complicate data retrieval and analysis. (115 reviews) - Users express frustration with the **missing features** , like integration options and user-friendly editing tools, hindering productivity. (111 reviews) - Users desire **more features** , like advanced segmentation and landing pages, to enhance their experience with Attentive. (90 reviews) - Users often face **integration issues** with Attentive, making the setup process less intuitive and more challenging. (83 reviews) - Users find the **learning curve steep** , especially for those less tech-savvy, with overwhelming advanced features for beginners. (70 reviews) - Poor Customer Support (66 reviews) - Users experience **inadequate reporting** in Attentive, leading to discrepancies and challenges in accessing accurate analytics. (63 reviews) - SMS Issues (61 reviews) - Campaign Issues (50 reviews) ## Attentive Reviews ### 1. Intuitive Platform with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Attentive?** I like how easy it is to use the platform. It's very intuitive, especially the flow builders. You don't have to think too deeply about it. Also, the new suggestions and AI automation are very good. The white glove service team has been fantastic to work with, helping us achieve very specific things quite quickly. The service as well has been fantastic. **What do you dislike about Attentive?** I think the flexibility of the pop-up builders could be improved. There's a lot of things we would love to include and style, and I find that they're not as flexible. If you want anything custom, you have to reach out to a specific team. So more flexibility in the lead capture forms would be great. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to easily pre-plan campaigns, align with our sales calendar, and send SMS blasts. It helps with different flows like abandoned cart and browse abandonment. ### 2. Exceptional SMS Platform with Hands-On Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I find Attentive to be an easy to use platform, and their account managers and team are really hands-on. They make using the platform so easy and save our lean team so much time, making my life a breeze. I appreciate that they ensure we are using the most up-to-date functionality. The setup process was the easiest, with the team helping us every step of the way. I also like that we can integrate Attentive with a lot of our platforms. **What do you dislike about Attentive?** I don't love the SMS pricing structure, especially having to pay for our list. I'd like to see a reduction in the list fee. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to reach a specific demographic, providing a personalized way to engage with our younger Gen Z audience. The platform is easy to use, saving our lean team time and ensuring we use up-to-date functionality. ### 3. Effortless Marketing with Attentive: User-Friendly and Cost-Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Veronica K. | Community Engagement Coordinator **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I really enjoy using Attentive because it's very easy to use. We switched from Klaviyo mainly due to pricing, and it's much better in that regard. I love the AI integrations for subject lines and preview text, which provide very insightful information. The detailed reporting systems based on segments and dates are impressive. Overall, it's just very simple to use, which is very nice. **What do you dislike about Attentive?** I just wish Attentive was a little more popularized on third-party sites. There's a lot of things where it's like integrate with Klaviyo, and that integration with Attentive is just one step harder. Or not possible. So I just wish it was more accessible on these third-party sites that we wanna integrate. **What problems is Attentive solving and how is that benefiting you?** Attentive helps with our signup forms and customer retention by offering lots of customizations. We can target different needs and filter customer journeys, enhancing engagement and retention. ### 4. Saves Time with Automated Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Mia P. | CRM **Reviewed Date:** April 13, 2026 **What do you like best about Attentive?** I find Attentive to be very user-friendly and pretty automated, which saves us a lot of time analyzing data and setting up campaigns. It's really helpful with staff communication and newsletters, particularly in ideating seasonally relevant campaigns. I appreciate the clear data analytics, quick product rollout, and the attentive staff. These features make the whole experience less manual and time-consuming. **What do you dislike about Attentive?** Limited (combined) segments and exclusions in campaign builder doesn't allow us to always be as granular as we want to be **What problems is Attentive solving and how is that benefiting you?** Attentive is user-friendly and automated, saving us time on data analysis and campaign setup. It helps staff with seasonal campaign ideas and its clear analytics make the experience less manual and time-consuming. ### 5. Strong Support Enhances SMS Campaign Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Alex T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I use Attentive for lead capture and SMS. I appreciate their Whiteglove Support, which is strong, providing nice support that answers quickly and is knowledgeable. This support is crucial as it helps me use the rest of the platform effectively, especially since certain features are hidden and need to be enabled. I also found the initial setup of Attentive to be easy. **What do you dislike about Attentive?** Spin to Win Pop-Up hurt our lead capture rate a lot when we migrated. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for lead capture and SMS. It helps with sending messages through campaigns and creating pop-ups, supported by quick and knowledgeable customer service. Whiteglove Support enables access to hidden features, making the platform more usable. ### 6. Streamlined SMS Delivery with Reporting Flexibility **Rating:** 3.0/5.0 stars **Reviewed by:** Adina M. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I use Attentive for targeted SMS sends and metrics. It allows me to distribute SMSes in a streamlined way with more robust data. I like the different time frames you can pull reports in because I can look at it from a day, week, and month and compare when our most valuable engagement occurs. **What do you dislike about Attentive?** It isn't very intuitive. I had to build muscle memory and get corrected by peers for the first few uses. It doesn't feel like the tools flow well. Pulling the metrics was hard to find for me at first and finding the correct place to find the email itself. I could not find it on my own without memorizing where it would be. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for targeted SMS sends and metrics. It allows me to distribute SMSes in a streamlined way with more robust data. ### 7. Strong Platform, But Some Limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like how easy the USP is (on desktop) and how quickly they have implemented AI. White Glove is also an elite service, and the customer support is really awesome. **What do you dislike about Attentive?** The mobile interface is inaccessible–if I'm ever in a pinch, I can't schedule or edit from my phone! Feels backwards since it's text messaging! Lack of support on compliance or legal issues–there should be more parameters and notices in place to educate clients on state-specific privacy laws so we can stay informed and in alignment with best practices. The price!!! It's so exorbitantly expensive in comparison to all email marketing counterparts. **What problems is Attentive solving and how is that benefiting you?** Attentive is our only SMS solution—it helps us reach customers quickly and drive revenue, especially during sales and key product launches. It’s been a reliable tool to grow and engage our list without the lift of creating an email. ### 8. White-Glove SMS Marketing with Premium Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlin D. | Sr. Lifecycle Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I love the white glove service from Attentive; it's unique because it provides strategic guidance along with the service platform. It's really beneficial to always have support from Attentive's team to address problems, which is crucial for me as my internal team is very small. Also, I find the onboarding process incredibly easy—Attentive is hands-on throughout. **What do you dislike about Attentive?** I wish Attentive wasn't so costly! It is a huge expense in our budget. **What problems is Attentive solving and how is that benefiting you?** Attentive makes SMS marketing compliant without worrying about regulations. Its white glove service provides strategic guidance and support, essential for my small team. Onboarding was seamless, thanks to their hands-on approach. ### 9. Attentive Has Been the Best Since the Beginning **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla J. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2021 **What do you like best about Attentive?** Excellent customer service, constant innovation and new product offerings, and a system that just works! When I'm onboarding new team members I always say Attentive is the easiest platform they'll have to learn. We've been using Attentive since the beginning and sometimes when tech companies get too big they lose their personal touch, but Attentive has always given us the same exceptional level of attention. **What do you dislike about Attentive?** They don't integrate perfectly with our current email system which can silo data. **What problems is Attentive solving and how is that benefiting you?** Better customer service via text, higher customer engagement and conversion. Plus, a quicker way to communicate annoucements to our customers compared to email. ### 10. Effortless Setup, Valuable Support Resources **Rating:** 5.0/5.0 stars **Reviewed by:** Lisette D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like how easy it is to get everything set up with Attentive. The help center is full of great information, which is really helpful. When I was starting out and didn't know the platform well, it was nice to have 'how to's in the help center instead of flooding our client rep's inbox with small user error questions. **What do you dislike about Attentive?** Sometimes uploading segments can take a while, I notice that my platform starts to lag if I upload multiple of them. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to alert patrons about promotions and account alerts. It's easy to set up, and the help center is great for quick troubleshooting without bothering the client rep. ### 11. Stellar Support and Comprehensive Features, A Bit Complex **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like Attentive because it acts as a one-stop shop for marketing emails and SMS. I also really appreciate the great customer support and CSM they offer. Their support team provides fast responses in a timely manner and is always willing to help if I'm having trouble. Additionally, I find the reports they generate to be good and informative. The initial setup was very easy, which was a big plus. **What do you dislike about Attentive?** Sometimes editing emails can be a tad difficult when creating rows vs sections, or there's a lot in the system that can make it hard to get to know everything. **What problems is Attentive solving and how is that benefiting you?** Attentive is a one-stop shop for marketing emails and SMS. ### 12. Effortless SMS Management with Exceptional Support **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea O. **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I find it easy to set up SMS using Attentive, as it doesn't require too much work. I also appreciate the great team they provide us with—always willing to help and among the most knowledgeable companies I've worked with. They reach out every month to offer assistance and go above and beyond during working sessions to help with anything we may request. **What do you dislike about Attentive?** It's not specific to Attentive, but with new SMS regulations, it's a bit undesirable for us to spend more time and effort on SMS advertising without clearer guidance. **What problems is Attentive solving and how is that benefiting you?** I can send SMS easily without too much setup work, and the team provides excellent support, always willing to help. ### 13. Great platform, and a great experience with our Account Management Team **Rating:** 5.0/5.0 stars **Reviewed by:** Philip H. | Email and SMS Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** In a world where so many of the platforms can have similar functionality, I think our experience with Attentive has stood out because of the service we get from the account side. Carrie is always supportive, proactive, and helpful. Doesn't matter if it's tactical execution or strategic planning, we know we can count on Attentive. **What do you dislike about Attentive?** We use Kalviyo for our email program, and I think they do a better job than Attentive in how they build and use segments. The Journey builder is also a bit clunkier. **What problems is Attentive solving and how is that benefiting you?** Attentive is our solution for SMS/MMS, and for our list capture on site. ### 14. Easy to Use with Integration; Needs Better Account Management **Rating:** 2.0/5.0 stars **Reviewed by:** Caitlin W. | Trading Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like that the Attentive platform is easy to use. It also integrates well with Shopify to our knowledge, making it convenient for our operations. **What do you dislike about Attentive?** Our account management experience is lacking. We have been promised reviews of our performance and strategy for almost a full year now and seen none of this from your side. Our account manager is very personable and friendly, and does offer some useful insight into SMS campaigns, but we get very little out of them in terms of improving our strategy and optimizing the channels as a whole. It's a very shortsighted relationship and when asked for long term recommendations we receive nothing. Because we were promised great things about the managed service which we haven't received. **What problems is Attentive solving and how is that benefiting you?** Attentive synergizes my communication channels for SMS and email marketing, making it more streamlined. ### 15. The best in class partner for CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | ECRM & Digital Content Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Customer support is incredible & they are always on the ball with innovation and ahead of the game! The UX is one of the easiest I've ever worked in, and I love the employees we work with- best in class! **What do you dislike about Attentive?** Wish I could have more than one 2-way journey, would like to see more reporting that is similar to a typical CDP. **What problems is Attentive solving and how is that benefiting you?** Personalizing our customers experience with lack of dev work on our team! It helps us make do with the man power we have, and succeed in areas that we couldn't without Attentive. It's growing our CRM channels immensely. ### 16. User-Friendly Marketing Automation with High Conversion Rates **Rating:** 4.5/5.0 stars **Reviewed by:** Himanshu H. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I really like Attentive's UI and the simple features it gives to automate the customer journeys. It makes it easy for a normal guy to get started with it. I think it provides a singular platform for all my retention marketing needs and helps me get more sales through email and SMS. The initial setup was super easy. **What do you dislike about Attentive?** It works great, I would just like the pricing to be a bit cheaper. **What problems is Attentive solving and how is that benefiting you?** Attentive makes retention marketing affordable and boosts conversions. Its simple UI and features automate customer journeys, allowing a normal user to start easily. It provides a singular platform for retention marketing via email and SMS, increasing sales. ### 17. Intuitive SMS Platform with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Chriztina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I love how clean the UX is, and the simplified campaign setups make it very intuitive and easy to set up both journeys and individual campaigns. The white glove service helps immensely, especially during the initial setup. **What do you dislike about Attentive?** I wish the data was more robust and granular. there seems to be a lot of historical missing information on the data side of things. I also wish I could export data without needing to contact the white glove team for assistance **What problems is Attentive solving and how is that benefiting you?** I use Attentive for quick and direct communication with customers. I love the clean UX, making campaign setups easy, and the intuitive nature that simplifies creating journeys and campaigns. ### 18. Intuitive Journey Planning and UI for Easy SMS Strategy and Execution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I really value the intuitive interface for planning journeys—it makes it easy to connect messages and review or adjust configurations seamlessly. I also appreciate the support from my CSM, who is consistently available to help with any questions or concerns. **What do you dislike about Attentive?** I wish there were an option to send journeys in local time, rather than relying only on quiet hours. Being limited to quiet hours can feel restrictive, and having local-time sending within campaigns is really helpful and a great feature. **What problems is Attentive solving and how is that benefiting you?** Attentive allows us to communicate with guests outside our loyalty program and within our loyalty via SMS. It’s engaging and helps drive real revenue through this separate channel. ### 19. Intuitive UI with Stellar Support, Some Security Overhead **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah M. | Social Media & Community Manager **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I love how easy the interface is. It's super intuitive and makes it easy to build out emails. I also love the white glove service and how quick they are to help us. **What do you dislike about Attentive?** They have a lot of steps for security like uploading email lists that require a lot of approvals from our team each time we upload a new list and you have to do it for each list even if they sign. So you have to fill a form out for every new segment you add if it is not in the same segment. It seems like overkill to me like there could be a better way. **What problems is Attentive solving and how is that benefiting you?** Attentive allows us to support our brand voice and promotions through Email and SMS. It provides more SMS support and an easier user interface for email designs. ### 20. User-Friendly Platform with Excellent Support, Needs Clearer Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan R. | Sr. Email and Messaging Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Attentive?** What I appreciate most about Attentive is its user-friendly interface. Our team was able to set up automations, analyze performance, and manage campaigns efficiently, even with very little training. The platform truly seems designed with marketers' needs in mind. Also, Attentive's customer support and partnership. Our account manager regularly shares best practices and insights that help us improve our campaigns. It feels like a true collaboration rather than just using a platform. **What do you dislike about Attentive?** I would appreciate greater transparency in the analytics, especially regarding revenue attribution. It’s often unclear how Attentive determines the revenue attributed to individual SMS campaigns. Because the platform isn’t fully integrated with all of our internal sales systems, it can be challenging to confirm the source and accuracy of these figures. Improved visibility into the methods used for tracking and attributing revenue would make the reporting more trustworthy and useful. **What problems is Attentive solving and how is that benefiting you?** Attentive has enabled us to connect with our customers more quickly and personally by using automated SMS campaigns. It has addressed our need for direct, measurable engagement and has also contributed to better retention and increased sales. As the platform evolves with more AI-driven features, we are noticing greater opportunities for advanced segmentation, predictive messaging, and real-time personalization. These improvements are making our marketing efforts both more efficient and more effective. ### 21. Fast Onboarding, Easy SMS Journeys, and Strong Compliance with Attentive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** Attentive’s onboarding was fast and easy. The UX makes it simple to create SMS journeys and campaigns, and I like being able to use AI to generate marketing-savvy content that supports A/B testing and helps drive a strong ROI. I also appreciate that Attentive has a strong compliance program, which gives me peace of mind. On top of that, I can pull meaningful customer reports easily, showing the platform’s strong performance. **What do you dislike about Attentive?** The concierge program still hasn’t developed in a way that provides services aligned with our core business. **What problems is Attentive solving and how is that benefiting you?** We use Attentive SMS for bottom-of-funnel purchases and to speak to people where they are: on their mobile devices. ### 22. Efficient Integration, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kim S. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I really enjoy the easy plug-in integration with Shopify for SMS signups. It's super easy to use and manage, which makes life a lot simpler. I appreciate the white-glove support from Attentive because whenever I have a question, I can reach someone through chat or account management without waiting days for a response, ensuring the experience is uninterrupted. The setup was quick, taking only a couple of hours, and it's easy to reach support when needed. **What do you dislike about Attentive?** I think Attentive could use better analytics and reporting. It would really help to have more detailed reporting on segmented behaviors within campaigns to make informed decisions on open rates and click-throughs. **What problems is Attentive solving and how is that benefiting you?** Attentive allows for easy integration with Shopify for SMS signups. It simplifies sending personalized SMS efficiently and provides white-glove support that ensures quick responses and uninterrupted experience. ### 23. Effortless SMS Marketing with Seamless Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Phoebe M. | senior ecomm manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like Attentive for its ease in building flows, which makes the SMS marketing process smoother. I really find the integration with other SaaS products like Gorgias, Klaviyo, and Shopify very convenient, as it simplifies various tasks and creates a more seamless experience. The initial setup was very easy, which was a great start for using the product. **What do you dislike about Attentive?** not that i could think of **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS marketing, making it easier to reach customers. I like the easy building of flows and great integrations with SaaS tools like Gorgias, Klaviyo, and Shopify, which simplify things. ### 24. Hard times solving problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Attentive?** I like how the interface its simple, this way is less overwhelming for the user and it makes it very intuitive and friendly. It is very easy to see the performance of each cahannel and kampaing. The migration of data and all the integration itself was quick and easy, also the attention from the personal is quick and kind. **What do you dislike about Attentive?** The fact that the options for creating and personalizing a segments is very limited. Not being able to hop on a call with the support team, and having to be solving everything through email. There were things on our side that we had to implement and no one told us until it became a problem. **What problems is Attentive solving and how is that benefiting you?** sms recovers abandoned carts quicker than mail, ### 25. Easy UI and Great Support, But Reporting Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Ellise K. | Email & SMS Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I really like Attentive's easy UI, which makes things simple for me. The customer success managers and support are great and helpful. I find that Attentive provides more support for myself compared to other tools I've used. **What do you dislike about Attentive?** Reporting can be limited - for example, we are mostly a subscription business and we are currently unable to filter out recurring orders from in-platform revenue data. I also wish it automatically provided a more comprehensive/editable dashboard. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to collect email and SMS opt-ins through optimized sign-up units. We are also able to expand our CRM reach with immediate messaging strategies via targeted campaigns and automated flows. ### 26. Easy to Use, Great for SMS Campaigns and Landing Pages **Rating:** 4.0/5.0 stars **Reviewed by:** Emma S. | Marketing Automation Coordinator **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like how easy the platform is to use. The user experience is really easy to follow. My favorite tool is the landing page builder because I can customize it very quickly and however I want. It easily integrates into our email database with a digital connection when someone sends their email. **What do you dislike about Attentive?** I think the mobile version is challenging sometimes because I'm not able to adjust the space for the mobile setting. It's difficult when building a landing page because I cannot always customize all the settings the same way I can on the desktop version. On mobile styling, you cannot adjust the spacing between the lines separately, which is different from the desktop. **What problems is Attentive solving and how is that benefiting you?** Attentive lets us easily run SMS campaigns, build landing pages, and collect phone numbers and emails. It's a user-friendly platform. ### 27. Straightforward SMS Solution with Room for Integration Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Macy J. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I use Attentive for SMS sends, and I find it to be a straightforward SMS solution for our client. We have especially appreciated the high-intent audience targeting. I like the highly customizable signup forms and the ease of setting up SMS journeys; there are additional signup form options compared to competitors. The out-of-the-box SMS journeys allow for easier initial setup. Overall, it was relatively easy to set up Attentive. **What do you dislike about Attentive?** I don't like the 30-day auto-attribution and the lack of ease integrating with another email platform. The attribution should be able to be changed on the user side, but in my experience, I've had to always request this change from Attentive account managers. **What problems is Attentive solving and how is that benefiting you?** Attentive is a straightforward SMS solution, offering high-intent audience targeting and customizable signup forms. The out-of-the-box SMS journeys simplify the initial setup. ### 28. Efficient Marketing Tool with Room for Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Mordi K. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like the AI suggestions in Attentive, even though I don't use them much. It's nice that it gives us all the data we need and has good forms for collecting information. The data collection is great because it helps us understand what works and how to A/B test things, and it suggests follow-ups, which is nice. Also, collecting the information works well with our Shopify site. **What do you dislike about Attentive?** I'd like if it sort of integrated with Klaviyo. That would be cool. And I wish it had landing pages or things that we can send people to. That'd be awesome too if it had a drag and drop builder there. **What problems is Attentive solving and how is that benefiting you?** Attentive helps with flows and automations, ensuring SMSes are sent weekly. I like its data collection, which aids in understanding what works, AB testing, and follow-ups. ### 29. Effortless Communication, Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Milan N. **Reviewed Date:** February 17, 2026 **What do you like best about Attentive?** I love the user interface of Attentive. The dashboard for analytics is very simple to use and provides the needed information. Attentive is a simple to use, effective platform. I think the "Dashboard" function works well. I appreciate how easy it is to see how each of your campaigns performed and the revenue they have driven. We already used Attentive to send our SMS and loved the platform. Very simple and our audience transitioned seamlessly. **What do you dislike about Attentive?** I think there could be improvements in two areas with Attentive. First, there isn't a simple way to view how subscriber growth compares to different time periods. Second, it's not easy to tell which products were sold from campaign emails. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us build our subscriber base, communicate with customers, share news, and track analytics seamlessly. ### 30. User-Friendly and Effective Marketing Asset **Rating:** 5.0/5.0 stars **Reviewed by:** Camryn F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like how user friendly Attentive is. It's a very easy platform to use, and it really helps us drive sales. It's overall very user friendly and is a great asset for marketing. Attentive makes it really easy to reach a mass amount of consumers and communicate with them. There are a lot of ways to build your SMS list, and they make it really easy for growth. The initial setup was very easy, and their team made it a lot easier. **What do you dislike about Attentive?** No notes! **What problems is Attentive solving and how is that benefiting you?** Attentive makes it easy to reach a mass amount of consumers and drive sales. It's user-friendly and a great marketing asset. ### 31. Best SMS Platform in the Game **Rating:** 5.0/5.0 stars **Reviewed by:** Elliott S. | Director of Digital Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Attentive?** The support is top tier over at Attentive. The tool works extremely well and has been was our key channels since we started using. It allows for easy segmentation and automations. Also live the ability to create interstitials and landing pages for smooth data collection. **What do you dislike about Attentive?** The reporting is ok but it has improved over the years. **What problems is Attentive solving and how is that benefiting you?** RCS is a new tech that will change how we text customers and each other. They are helping and working with tech companies to develop the tech. Not only are the on the bleeding edge they are creating it. ### 32. Ease of Use, Great Features **Rating:** 5.0/5.0 stars **Reviewed by:** Alexa C. | Customer Success & Platform Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I love the ability to create dynamic SMS campaigns and have another method of communication with customers **What do you dislike about Attentive?** It is confusing when I cannot respond back because someone is unsubscribed, however they are still receiving our campaign messages and reply to us; but they do not receive any personalized response I send to their message. **What problems is Attentive solving and how is that benefiting you?** Giving our DTC customers another way to know about our business, sales, etc. ### 33. Effortless SMS Marketing with Stellar Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Jharnesh D. | Social Media Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Attentive?** I think Attentive is really easy to use and easy to understand. I don't have to put in much effort for setup, which is great. The dynamic segmentation and SMS campaigns also help a lot in engaging our audience effectively. **What do you dislike about Attentive?** When I'm trying to convert customers, sending one SMS sometimes turns into three. That's quite a challenge for us, so I try to keep it really small in size. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to engage our audience through SMS marketing, sending targeted campaigns based on customer behavior, which improved our response rate significantly. ### 34. Positive experience overall **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Attentive?** love how easy and intuitive the platform is to use for SMS as well as the amazing events the brand is organising, easy to implement new **What do you dislike about Attentive?** didn't really get any proacrive advice from the CSM on what to improve to get more out of the channel CSM based in USA but account / company is based in the UK / harder to schedule a calls or a bit time consuming to wait on the response/live chat **What problems is Attentive solving and how is that benefiting you?** I get a good ROAS on the US texts, I feel it's still lacking the trust in the UK audience so a bit harder to get out of that audience but I feel attentive CSMs need a bit more proactive approach in ways of contact in case they see any opportunities for improvement with the account. ### 35. Simple Campaign Setup and Quick Text Outreach—Easier Than Email **Rating:** 3.5/5.0 stars **Reviewed by:** Jordan D. | Website Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like how simple it is to set up new campaigns. People are always on their phones and its really easy to send a quick text to our audience to catch their attention. Easier than email I would say. **What do you dislike about Attentive?** I personally feel like most sms marketing tools offer the same things. I like Attentive and I'm established on it. But If theres something that could set them apart that would be good. **What problems is Attentive solving and how is that benefiting you?** Attentive is capturing more of our D2C customers than B2B. B2B customers are more checking emails where D2C responds better to text. ### 36. Boosts Engagement, But Pricing Needs Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge A. | QA Automation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Attentive?** I use Attentive for SMS marketing. It helps us solve customer engagement issues. I really like how it increases engagement and helps recover lost sales. Attentive boosts customer engagement, helps recover abandoned carts, and drives more revenue through automated, personalized SMS campaigns. The better UX/UI compared to my previous tool is a huge plus. Additionally, the initial setup was very easy. **What do you dislike about Attentive?** I find the pricing can be expensive as the list grows. It would be helpful if it could offer more flexible prices based on business size or message volume, like tiers or tokens. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS marketing, which helps us solve customer engagement, boost engagement, and recover lost sales. It drives more revenue through automated, personalized SMS campaigns and recovers abandoned carts. ### 37. Attentive Delivers Fast Value with Clean UI and Strong Segmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** Attentive is one of the easier SMS platforms to stand up and start seeing value quickly. The UI is clean, the segmentation is solid, and it does a great job supporting personalized, timely messaging. It’s especially strong for retail and event-driven campaigns where speed and relevance matter. Like most tools, it requires a clear strategy to get the most out of it, but when used well, it drives noticeable engagement and revenue. **What do you dislike about Attentive?** Reporting is solid at a high level, but not super flexible or deep for advanced analysis **What problems is Attentive solving and how is that benefiting you?** Abandoned cart / browse - Event-driven triggers - Time-sensitive campaigns (flash sales, game-day alerts) ### 38. Efficient Marketing Tool with Stellar Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Arpy I. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I enjoy the customer service at Attentive. Our team is great, and we get responses from them fairly quick. They're proactive in giving us recommendations, and our QBRs are very insightful. We're able to see how we do in relation to other competitors within the industry. **What do you dislike about Attentive?** The cost can be a little bit of a hindering factor. We have yet to really delve into using emojis and images just because it's so costly compared to just regular standard text SMSes. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us get in front of our consumers, breaking through email and social media clutter to deliver our message when needed. ### 39. Effortless SMS Marketing with Proven Results **Rating:** 5.0/5.0 stars **Reviewed by:** Alec D. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like how Attentive allows us to communicate with our group of text subscribers quickly and easily, which drives proven results. I appreciate that it lets us use AI to send messages to subscribers who are most likely to purchase and at the right times. I find it easy to use, and the platform is clean and well-organized. It's easy to navigate and shows positive results, making it quick to set up campaigns. Setting up was super easy, and their reps are awesome. **What do you dislike about Attentive?** I wish it was easier to set up a chain of messages to a subscriber over a span of a few days. **What problems is Attentive solving and how is that benefiting you?** Attentive allows us to communicate with text subscribers quickly, driving proven results. It uses AI to target subscribers likely to purchase at the right times. ### 40. Captures Customer Attention and Leads with Smart Discounts **Rating:** 5.0/5.0 stars **Reviewed by:** Walter A. | Staff Engineer, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Attentive?** I like the feature when it captures the attention of the customers by offering discounts and also captures information of potential customers so we can contact them if they drop during the purchase flow **What do you dislike about Attentive?** Complexity and pricing increases at scale **What problems is Attentive solving and how is that benefiting you?** Capture information of potential customers dropping during the purchase flow. ### 41. Seamlessly Boosts Our Marketing Efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley C. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Attentive?** I love how user-friendly Attentive is; it makes email marketing, SMS marketing, and sign-up units on our site as simple as possible. Their support team is exceptional, providing the best experience I've encountered with any platform. I appreciate the great customer support, live chat, and the assistance with overall strategy. Additionally, the initial setup was VERY easy, thanks to their incredibly helpful support team. I also like that Attentive works seamlessly with lots of other platforms. **What do you dislike about Attentive?** There are a few random things that don't work for my program specifically, but they are insignificant. And their team has listened well to feedback and requests. **What problems is Attentive solving and how is that benefiting you?** Attentive simplifies email and SMS marketing and signup units, making them as easy as possible. It's the most user-friendly platform, with excellent support and strategic assistance, which helps my team efficiently handle marketing efforts. ### 42. Seamless Experience, Perfect for Fast-Paced Workflows **Rating:** 5.0/5.0 stars **Reviewed by:** D'Shaun D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like how easy it is to use and how straightforward everything is with Attentive. It's easy to understand and helps me navigate everything fast, which is important because we are usually in live chats with multiple customers, so it helps us get back to them faster. The initial setup was also pretty easy, with no issues there. Overall, everything is perfect, nothing needs to improve. **What do you dislike about Attentive?** i like everything **What problems is Attentive solving and how is that benefiting you?** Attentive helps us keep track of promotional codes and makes it easy to navigate and find information quickly, which is crucial for our live customer chats. It's straightforward and easy to use. ### 43. Excellent Support, Needs Better Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I use Attentive for email and SMS marketing. It helps increase email sign-ups and conversions, which is a major plus for me. I really appreciate their customer service because they provide quick responses and solutions. The initial setup was also easy, thanks to the support of the onboarding team. **What do you dislike about Attentive?** Limited integration with other apps. I also don't like the results it gives when suggesting subject lines using AI. Additionally, there are no sample templates with actual designs to choose from, just blocks and sections. There's also no table block that we can use. **What problems is Attentive solving and how is that benefiting you?** Attentive helps increase email sign-ups and conversions. ### 44. Effortless Personalization, Needs Transparent Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Tanya V. | brand marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I use Attentive for email and SMS marketing campaigns. I appreciate that it helps me reach customers and increase engagement overall. I really like how easy it is to create personalized automated messaging at scale, which has a huge impact for me because it lets me deliver 1:1 feeling experiences without actually doing 1:1 work. The initial setup was very easy too. **What do you dislike about Attentive?** pricing isn't very transparent, you typically have to go through the sales process to understand costs **What problems is Attentive solving and how is that benefiting you?** Attentive helps me reach customers and increase engagement. It lets me deliver personalized 1:1 experiences without the effort of doing 1:1 work. ### 45. Proactive Compliance and Effortless Use **Rating:** 4.5/5.0 stars **Reviewed by:** Brenda N. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like Attentive's proactiveness in staying compliant, which is crucial for SMS as a high-risk channel for lawsuits. They help me stay compliant and are proactive with new laws to avoid lawsuits, which I've experienced using other platforms. I also appreciate the ease of use and the fact that the initial setup was fairly easy. **What do you dislike about Attentive?** A very small but 'quality of life' upgrade would be the ability to store phone numbers for testing so I don't need to share to all users or constantly copy and paste. Also, I wish there was more robust product performance analytics. **What problems is Attentive solving and how is that benefiting you?** Attentive helps with triggered journeys, personalization, and keeping our account compliant to avoid lawsuits. They are proactive with new laws, which I appreciate as SMS is high risk for such issues. ### 46. Effective Lead Gen, Needs Better Analytics **Rating:** 3.0/5.0 stars **Reviewed by:** Johnny M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I use Attentive at my marketing agency to help clients with their SMS marketing. I like the lead gen solution, especially the 2-step verification and trigger capabilities. The white glove service at the beginning was great. **What do you dislike about Attentive?** I'm not impressed with the data analytics and insights. I wish there was more ability to add in additional metrics and comparison dates. Also, the white glove service is great at the beginning but then drops off. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for lead gen, on-site messaging, and SMS marketing with clients, and I like the lead gen solution and its two-step verification and trigger capabilities. ### 47. Great for SMS Marketing, Needs Better Support **Rating:** 3.0/5.0 stars **Reviewed by:** Leon L. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like how easy Attentive is to use. I value the automated flows and segmentation tools the most because they are based on customer behavior, purchase history, and engagement level. They help improve conversion rates and keep our messages feeling more relevant rather than overly promotional. **What do you dislike about Attentive?** It's hard to improve the click-through rate on SMS marketing even after rebuilding the journey. I reached out to Attentive for help, but I got no reply. The initial setup was easy, but I feel like it's the same for all accounts, even though all customers are different, it should be set up differently. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS marketing and customer engagement. It solves problems with abandoned carts and follow-ups through segmentation, improving conversion rates and making our messages more relevant. ### 48. AI-Powered SMS, Stellar Support! **Rating:** 4.5/5.0 stars **Reviewed by:** Molly H. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I love AI Pro in Attentive! It's super helpful in determining when to send texts and which audiences to target. I also love our CSM; she is incredibly supportive, very responsive, and always willing to help, along with the entire white glove team. It's really important to have support like that in my busy job, and I can rely on them. Also, the initial setup of Attentive for my team was very smooth and easy. **What do you dislike about Attentive?** I wish I could see about how much a text is going to cost rather than the credit system **What problems is Attentive solving and how is that benefiting you?** Attentive's AI helps me determine when to send texts and which audiences to target. I value the support from the white glove team and my CSM, which eases my workload in a busy job. ### 49. Reliable SMS Marketing with Great Signup Features **Rating:** 4.0/5.0 stars **Reviewed by:** Michael S. | Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like the popup and signup capabilities in Attentive. The SMS delivery is reliable, and the SMS marketing UI is easy to understand, allowing us to achieve high deliverability rates. **What do you dislike about Attentive?** None **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS marketing. The text message communication is easy to understand, and we achieve high deliverability rates. I also like the popup/signup capabilities and the reliable SMS delivery. ### 50. A new era of SMS marketing thanks to Attentive! **Rating:** 5.0/5.0 stars **Reviewed by:** Dominika L. | Senior Specialist, Digital Marketing & E-Commerce Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Product optimization, enhancements and the tool itself is incredible! I love that the company continuously invests in new initiatives (AI, AIPro, AIGrow) **What do you dislike about Attentive?** The segmentation can be misleading sometimes **What problems is Attentive solving and how is that benefiting you?** Attentive is incredibly important for SMS - It helped us boost our subscriber list - almost doubling its size since we launched. SMS marketing is becoming so popular and we love working with Attentive! ## Attentive Discussions - [Conversion rate has slowed in Q1, any tips or advice?](https://www.g2.com/discussions/conversion-rate-has-slowed-in-q1-any-tips-or-advice) - 1 comment, 1 upvote - [Will there be full email options for Attentive soon?](https://www.g2.com/discussions/will-there-be-full-email-options-for-attentive-soon) - 3 comments, 1 upvote - [What is the best way to reduce subscribers opting out of text messages](https://www.g2.com/discussions/35921-what-is-the-best-way-to-reduce-subscribers-opting-out-of-text-messages) - 6 comments, 1 upvote - [View Attentive pricing details and edition comparison](https://www.g2.com/products/attentive/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+15%3A17%3A48+-0500&secure%5Bsession_id%5D=999df495-c32b-4685-a472-378ae9ad0a3a&secure%5Btoken%5D=b0b0671732afbe5325918cb2b607e4e3544e6d1d521fbe4f61f6e8bb503016ca&format=llm_user) ## Attentive Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amperity](https://www.g2.com/products/amperity/reviews) - [Antavo AI Loyalty Cloud](https://www.g2.com/products/antavo-ai-loyalty-cloud/reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Bikky](https://www.g2.com/products/bikky/reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - [Bluecore](https://www.g2.com/products/bluecore/reviews) - [Bubblehouse](https://www.g2.com/products/bubblehouse/reviews) - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) - [commercetools](https://www.g2.com/products/commercetools/reviews) - [daasity](https://www.g2.com/products/daasity/reviews) - [Digioh](https://www.g2.com/products/digioh-digioh/reviews) - [dotConnect for Salesforce Marketing Cloud](https://www.g2.com/products/dotconnect-for-salesforce-marketing-cloud/reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - [Elevar](https://www.g2.com/products/elevar/reviews) - [Exigo Full Stack Platform](https://www.g2.com/products/exigo-full-stack-platform/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Friendbuy](https://www.g2.com/products/friendbuy/reviews) - [Gladly](https://www.g2.com/products/gladly/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - 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[Thanx](https://www.g2.com/products/thanx/reviews) - [The Flybook](https://www.g2.com/products/the-flybook/reviews) - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) - [ViralSweep](https://www.g2.com/products/viralsweep/reviews) - [Wisepops](https://www.g2.com/products/wisepops/reviews) - [Wonderment](https://www.g2.com/products/wonderment/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Wunderkind](https://www.g2.com/products/wunderkind/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Attentive Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentification **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **AI - RCS Business Messaging** - AI **Audience Intelligence & Segmentation - AI Marketing Agents ** - Lookalike Audience Modeling - Behavioral Triggering - Predictive Audience Segmentation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Attentive Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,310 reviews) - [Postscript](https://www.g2.com/products/postscript/reviews) - 4.8/5.0 (155 reviews)