--- title: Atonom Reviews meta_title: 'Atonom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 138 reviews by the users' company size, role or industry to find out how Atonom works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 138 scale: '5' date_modified: '2026-07-09' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Atonom Reviews **Vendor:** Atonom **Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Average Rating:** 4.9/5.0 **Total Reviews:** 138 ## About Atonom Atonom gives teams back time by taking real work off their plate. Cloud Employees handle repetitive, high-volume tasks so human teams can focus on judgment, relationships, and higher-impact work only people can do. ## Atonom Pros & Cons **What users like:** - Users value the **terrific support and onboarding** provided by Atonom, enhancing their overall experience with the software. (21 reviews) - Users love the **user-friendly software** of Atonom, enhancing efficiency with seamless notifications and mobile compatibility. (18 reviews) - Users value the **insightful visitor analytics** and intuitive chat functionalities of Atonom, enhancing targeting and communication. (17 reviews) - Users value the **real-time engagement with inbound leads** facilitated by Atonom, enhancing their connection with potential customers. (16 reviews) - Users value the **customer engagement features** of Atonom, enhancing interaction with website visitors and contacts. (15 reviews) - Chat Features (13 reviews) - Customer Support (13 reviews) - Insights (12 reviews) - Engagement (11 reviews) - Visitor Tracking (11 reviews) **What users dislike:** - Users find the **steep learning curve** of Atonom requires significant time investment to fully utilize its features. (12 reviews) - Users note a **steep learning curve** with Atonom, requiring time and effort to effectively utilize its features. (5 reviews) - Users find that **learning Atonom can be time-consuming and challenging** , especially with its unique features and guidelines. (4 reviews) - Users find the **complexity of the platform** challenging, requiring time and dedication to optimize effectively. (3 reviews) - Users express frustration with **identification issues** , as only company data is provided instead of specific visitor identities. (3 reviews) - Visitor Identification (3 reviews) - Users find the **chat functionality time-consuming** and wish for better automation in updating contact information. (2 reviews) - Chat Issues (2 reviews) - Difficult Setup (2 reviews) - Initial Difficulty (2 reviews) ## Atonom Reviews ### 1. A tool that is paying for itself **Rating:** 5.0/5.0 stars **Reviewed by:** Karren W. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Atonom?** We have been able to track accounts better, and have accounts that we want to engage with interact with the bots. We then get notified of this account engaging and can talk to them in real time **What do you dislike about Atonom?** Like most software, you do need to iterate to find what works best for you. **What problems is Atonom solving and how is that benefiting you?** Closing our sales cycle by getting in touch with accounts in real time, instead of them filling out a form and waiting for us to call **Official Response from Sterling Kump:** > That is so AWESOME that your company is already seeing ROI, as it's only been a few months at this point. We agree to know who the lead is earlier really does help you track them long-term. We love that you see a bit of iteration is always needed to make it work how you need. We look forward to helping for a long time. ### 2. Great for real-time engagement and intel **Rating:** 5.0/5.0 stars **Reviewed by:** Derek Z. | OTCR Technical Specialist I, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Atonom?** Chat funnels let us see which cities and organizations are on our website and it also lets us chat with them right on the sight or get alerts depending on what they do on the site so we can email or call them. It’s definitely helped us in closing deals faster and probably a few more than we would have had with our old process on the website. **What do you dislike about Atonom?** Nothing really, their support is really responsive so if you do have a problem you can talk with them quickly and get it resolved. **What problems is Atonom solving and how is that benefiting you?** Improving website conversion and getting more customers. It’s helped us with both those we also see new customers that come through chat funnels become customers faster than other website leads. **Official Response from Sterling Kump:** > Oh well said Derek, "It’s definitely helped us in closing deals faster" we love hearing this. Keep up the great work. We are here to support you when ready. ### 3. Great customer support and intuitive interface! **Rating:** 4.0/5.0 stars **Reviewed by:** Russell S. | Digital Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Atonom?** Setting up conversation paths was very intuitive and easy to set up with little to no training. The messages are also laid out in a way that makes them easy to visualize and build a complex conversation tree without getting too confusing. **What do you dislike about Atonom?** When we began with this software it was clear that it was still somewhat in its infancy. It did not have more advanced abilities to customize your chat bot's appearance/size and we did have some challenges excluding certain user paths from seeing the bot messages. It sounded like most of these features were in the process of being added. **What problems is Atonom solving and how is that benefiting you?** Helping us direct site website traffic and turn them into qualified leads with ease. **Official Response from Sterling Kump:** > We love this review, thank you for your time! We think being able to set up conversation paths is very useful. We are always trying to better the skills available to use in these areas. With your dislike, we should connect up so we can show you the cool appearance abilities we have. I have also dropped in a URL so you can see the basics for this as well. ### 4. We are Loving the Chat Funnels Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy O. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Atonom?** The best part about the system is that we didn’t get pushed into buying it. They asked us about us, our problems and found how they could help. This low pressure was refreshing and simple for us to say yes. The account management team has been amazing with all they do to help us use the system to the fullest without trying to upsell us without a need. As for the system, it’s a hard concept to understand and the teams help us put it all into place and teach us simple ideas to start and build on that. We are now able to find more leads and grow our business overall with leads that are coming on to the site all along and we didn’t even know about them, but now we do. **What do you dislike about Atonom?** It takes time to learn, but the teams are all there to help and reply to us quickly. Thanks for the help. **What problems is Atonom solving and how is that benefiting you?** This helped us solve a problem we didn’t even know we had until we heard about it and started noticing the holes in our marketing reports of not knowing all the people on the site but now we do know them as we can now identify and target. **Official Response from Sterling Kump:** > Wendy, thank you for taking the time to leave a review. We enjoy working with your team and we are so happy that you are learning and growing with the use of our system. Letting the system help you identify who is around your site can be such a big help in sales and growth. ### 5. Excellent ABE tool **Rating:** 5.0/5.0 stars **Reviewed by:** Preston R. | Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Atonom?** We love including ChatFunnels in all of our ABE campaigns because they're able to consistently identify our target accounts and creating unique experiences for these accounts is so simple on their platform. Building segments, bots, and plays is simple and intuitive. **What do you dislike about Atonom?** There is are so many features to this product that we occasionally get lost in the tool. It helps to have their support team constantly giving us recommendations though because they help us make sure we're taking advantage of everything ChatFunnels has to offer. **What problems is Atonom solving and how is that benefiting you?** Our ABE efforts were weak before ChatFunnels because we didn't have any way to personalize our website engagement for the accounts we've been targeting. ChatFunnels has helped us build more robust ABE campaigns. **Official Response from Sterling Kump:** > This is an awesome review, We hear you Preston and we like our support team too. ### 6. Stellar Support, Innovative Product **Rating:** 5.0/5.0 stars **Reviewed by:** Jerome C. | Supply Chain Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Atonom?** They are helping me get more done with less. They bring everything together that I need to efficiently and effectively engage with my accounts. Their PlayRunner makes it easy to custom design the visitor experience. My current customers go to my support team, visitors that match my ideal customer profile go to my sales team as well as triggering a long-term email drip campaign that helps warm up potential accounts for more engagement. **What do you dislike about Atonom?** Not a lot to say here. They're definitely a young company with opportunities to grow and refine their product. They're moving fast which sometimes results in bugs, but they're quick to respond and get things fixed. **What problems is Atonom solving and how is that benefiting you?** They help me efficiently and effectively engage my web traffic. **Official Response from Sterling Kump:** > Jerome, As you know I'm head of Support so thanks for the pat on the back. We work hard to help our clients not feel such a big pain in moving over so it's amazing that you see that. ### 7. Low-pressure sales but we didn’t know, what we didn’t know **Rating:** 5.0/5.0 stars **Reviewed by:** Noah P. | Head Of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Atonom?** The team was very polite and helped us set everything up for us. They went above and beyond to help us get using the system. Great team to work with. **What do you dislike about Atonom?** I need to save the site so I can remember how to get back into the system. The team is nice to work with. **What problems is Atonom solving and how is that benefiting you?** We didn’t realize how many people come to our site and we don’t get info for them. We didn’t know we had options to find them and start marketing campaigns to have them come back to us. This has improved our marketing efforts and tripled our email lists in just a few months. Very helpful because now our sales team works with these leads every day. **Official Response from Sterling Kump:** > Fantastic review, thanks Noah. We love that you noticed the low-pressure approach. If you need help maybe setting up a bookmark for this we are happy to help. happy funneling!!! ### 8. White glove service - great experience. Awesome support & custom builds. **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian E. G. | Founder / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2022 **What do you like best about Atonom?** The team behind ChatFunnels is awesome. Not only do they go above & beyond in their services of customers.... They also throw awesome events like RevTech summit and more! What I liked best, was the ability to be able to create custom conversation based on things like, how long a user has been on a particular page for, what paths they took to get to my pricing page, or whether they were repeat users! They're also consistently adding nice new features that make it easier to manage these bots at scale. **What do you dislike about Atonom?** Pricing is a little high for startups, but the team's service is great. **Recommendations to others considering Atonom:** I would highly recommend this for anyone who has high volume of traffic. I STRONGLY recommend having 1 person dedicated to tweaking the bots and building custom flows for the bots based on the user's experience throughout the website. If you have a person like that, then this pricing thing becomes a non-issue since your team will get the most of out it. **What problems is Atonom solving and how is that benefiting you?** Personalized chatbots that fit my branding. The ability to know what paths a user has taken through my site and prompt them with custom messages based on their behavior. This benefits me since I have an additional touchpoint with my potential customers, which can be tuned to fit the experience they have had. It just adds a degree of personalization that otherwise wouldn't be there. **Official Response from Sterling Kump:** > Thanks, Adrian, it's always a productive meeting with you and we enjoy the work put in on both sides. Thanks for making our jobs easier. ### 9. Fantastic Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** David P. | Email and Marketing Automation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Atonom?** ChatFunnels is a robust system designed to target individuals within accounts. Their customer support is fantastic, whenever I need advice on the best way to build a bot or engage our customers, they are there. They're more of a partner than a SaaS provider really. **What do you dislike about Atonom?** Somethings in their platform are a bit underdeveloped. They're a growing company and things aren't set up to give me the control in many cases. Overall, the biggest complaint is a lack of polish. **What problems is Atonom solving and how is that benefiting you?** ChatFunnels is allowing us to engage with our customers early and often. We inject ourselves into the buying process when people are still doing their research and we are able to help guide them to us as the best solution. **Official Response from Sterling Kump:** > Hey David we feel the same way. We get excited when you reach out as your in-depth use of the system helps us grow and build a better product. Thank you for all the help and we are so glad you are enjoying the system too. ### 10. Using Account Intelligence to Get the Signals You Need From Your Buyers! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley K. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Atonom?** I love that I can understand who is on my company's website, even if they don't start a chat or fill out a form. With their account intelligence I am able to know who was on the website, if they are a fit for my organization then automatically they will be segmented into an appropriate engagement campaign. That may be through bots, agents getting alerted to initiate a chat, emails automatically going out based on the pages they visited to the right buying committee, etc. It is just an incredible website conversion machine! Their product empowers and aligns sales and marketing teams to make deals happen. I can't say enough about it. **What do you dislike about Atonom?** If you aren't a marketer or are not familiar with automation tools, the way the automatic intelligent engagement process is set up is difficult to grasp in the beginning. With that said, they have an incredible onboarding team that helps even the least tech-minded person able to get things set up properly so it works the way they sold it and the way we intended it to. **What problems is Atonom solving and how is that benefiting you?** By providing information on who is on our site, the person and/or the organization, then segmenting them into the proper engagement channel, then bringing in a sales agent at the right time with all the relevant info. **Official Response from Sterling Kump:** > Thank you Ashley for the kind words we think the tools are awesome too. Keep up the great efforts. ### 11. Marketing Automation Elevation **Rating:** 4.5/5.0 stars **Reviewed by:** Colton M. | VP of SEO Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Atonom?** What is great about using ChatFunnels is the focus on engagement and creating an experience for visitors coming to your site. AND You can automate engagement with the help of tools like chatbots, Email campaigns, and prospecting. **What do you dislike about Atonom?** Better notification management system. I wish I could see all my notifications with more ease without having to go to My Settings. **What problems is Atonom solving and how is that benefiting you?** We were looking for ways to really help our team automate marketing and pull leads from our site's current traffic. This has helped very much. **Official Response from Sterling Kump:** > Thx Colton, engagement is our focus and we love that you see that too. ### 12. CS engagement solution that finds you the ideal clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Jake J. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Atonom?** ChatFunnels doesn’t just identify visitors on your site. You can target potential clients and engage with them based on a number of criteria! With a combination of the Play Runner and use of Bots, you can connect with visitors in the way you want. It may take a series of tests but ChatFunnels can really be a service that works for you. I mean it can even find client prospects for you! **What do you dislike about Atonom?** The initial setup and configuration of the Play Runner and Bots can be a bit time-consuming. There are numerous options when filtering and routing visitors that has the potential to get complex. All that goes away once you learn the ropes. **What problems is Atonom solving and how is that benefiting you?** ChatFunnels solves the disconnect between you and your visitors. No more guessing what your unknown visitors are looking for in your company. You can provide and connect them with the right resources for them. **Official Response from Sterling Kump:** > Jake, you are a rockstar it's a key part of who we are in identifying visitors, so you nailed it!!! As you know yes it takes some time to set up but it can be as beneficial as you are seeing now. Thanks ### 13. Signals is a great way for customers to chat with us, navigate our website and quickly get answers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Atonom?** I like the ease of use when creating a bot. It's simple and intuitive, so it's easy to create a simple and intuitive bot for our customers. **What do you dislike about Atonom?** One thing that would be super helpful to us is desktop notifications without having the website open all the time. That way, our front desk people can work on other things and not get so many texts or email alerts that can clutter their inboxes. **What problems is Atonom solving and how is that benefiting you?** Using Signals allows my business to interact directly with customers and potential customers online. It helps us know online traffic and what people want when they look at our website. **Official Response from Sterling Kump:** > Awesome, thank you for your feedback. Please get with your Account Manager as we have some great options for the concerns you have about DeskTop Notifications that will really help you with what you are looking for. Also here is a HelpDoc to get the answer too. Thanks Again. Cheers ### 14. Great Insight on who is coming to your site **Rating:** 5.0/5.0 stars **Reviewed by:** Sione F. | Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Atonom?** The most helpful thing about ChatFunnels is knowing when your target accounts come to the site and engaging with the visitors with chatbots, emails, and campaign enrollment. **What do you dislike about Atonom?** I wish there were a way to export the contact's activity history. **What problems is Atonom solving and how is that benefiting you?** More transparency and easy tracking for who is coming to your site. The Dashboard has been an excellent tool for seeing what accounts have come to your site, and getting helpful information on the visitor's behaviors. **Official Response from Sterling Kump:** > Target and Persona accounts are so worth building out and getting the right traffic the right flow and the experience you want them to have, Nice work getting these built out!!! ### 15. Better experience for our leads and more meetings booked **Rating:** 5.0/5.0 stars **Reviewed by:** Marcy S. | Sales & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Atonom?** The ABE Dashboard shows us Trending Accounts and Potential New Accounts. It also gives us the ability to look up contact information for people that have been on our site but didn’t reach out to us. The customer service team is very polite. They are easy to reach and have followed up with us consistently, offering new ideas and introducing us to new features. **What do you dislike about Atonom?** It was initially, a little challenging to figure out which tab I was on in the system and where to make changes to specific items in Bot Management. But it didn't take too long to figure it out. Overall I love the service. **What problems is Atonom solving and how is that benefiting you?** We had traffic, but we needed a company to help us with ABM so that we were able to allow the right people to find us. We also wanted a partner that was great to work with, has excellent customer service and is available for help when we need them. **Official Response from Sterling Kump:** > Nice. We are crushing on the ABE dashboard too. It really can make a difference in finding those "Dark Users" that don't interact with the site but have a real intent to work with you. Thank you for the feedback about tabs in our system, we have submitted a few ideas to help solve this and we are excited about the ease of use that is coming. ### 16. Potential Buyer **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe L. | Head Of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Atonom?** The system has good promise. All the features are there, you can chat, you can track accounts coming to your website, you can automate outreach. **What do you dislike about Atonom?** You can do so much, need to figure out what this would look like for our company and use case. **What problems is Atonom solving and how is that benefiting you?** Better transparency of who is engaging with our website and other key signals from our ICP **Official Response from Sterling Kump:** > Awww. Thanks, Gabe. We would love to meet up soon and show you more in-depth how we could help in your case use. We see it as a potentially big change in moving forward. ### 17. Software to connect with our website unknown visitors **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Atonom?** The set up was very helpful and quick, and now we're able to answer questions for potential guests with a much faster response time! **What do you dislike about Atonom?** We haven't encountered any issues, but when we've had questions their staff has been more than willing to jump on a zoom call to walk us through it or answer any questions promptly! G **Recommendations to others considering Atonom:** ChatFunnels allows us the ability to assist potential clients without additional leg work. Once the bot is built, it asks all of the questions we created that allow us to help potential clients with no wait time! **What problems is Atonom solving and how is that benefiting you?** We use ChatFunnels to find a potential client that is not interacting with our forms. We also have extensive Chat Bots built out with the tool to help interact with people on site in a matter of seconds **Official Response from Sterling Kump:** > We are so happy you are enjoying the system, and we love working with you and your team. Thanks and we look forward to working with you for a long time. ### 18. Just signed up and so far no regrets! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Chief Revenue Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Atonom?** Our previous provider is not even close to what we can do in this system. From the dashboard, we can identify new potential clients that fit our ideal personas and even collect contact info to start reaching out to them. Our team feels like they have a team to go to for questions that are not just a queue waiting in line as the team gets back to us quickly and with a personal touch. We enjoy working with the CS team. We have so many features to learn in this system to help us focus on our end goal for growth in sales. **What do you dislike about Atonom?** Hard to find things in the system without knowing the system layout. The Support team has been quick to reply and help with finding things but sometimes it clicks to find. **What problems is Atonom solving and how is that benefiting you?** Find potential buyers and leads for our team to contact. We also like being able to get notified when our potential buyers come on to the site. **Official Response from Sterling Kump:** > This is great feedback, thank you Chris. We work hard to bring tools to our system that can build real value and we are so happy you are seeing that too. We agree that learning a new system can be tricky. We have some ease of use ideas coming down the pipeline we know you are going to like around the menus and system layout. Thanks for the heads up on this. ### 19. A great chat tool **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett S. | Network Systems Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Atonom?** ChatFunnels gives me a great channel to connect with people on the website to answer their questions and help them solve their problems. The platform gives me great information about the people I chat with. **What do you dislike about Atonom?** My only complaint about ChatFunnels is that I didn't get very many opportunities to use it because we didn't get that many live chat requests. But that's not really a ChatFunnels problem... **What problems is Atonom solving and how is that benefiting you?** ChatFunnels is helping us give our website visitors a great experience online because they get to talk to someone right away without having to just give their information and wait for someone to follow up. That makes my job easier. **Official Response from Sterling Kump:** > We would love to find a way to help you with the issues you are seeing, we may not be able to help with it but we could help brainstorm and plan as needed. Thanks for the great review of ChatFunnels ### 20. Great solution for CS & Sales Engagement! **Rating:** 5.0/5.0 stars **Reviewed by:** Katie B. | Customer Success Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2022 **What do you like best about Atonom?** We are able to easily take chats from customers and it does a great job of only adding you to conversations with customers you’re responsible for. Our sales team gets conversations with possible new customers and we only see chats for current customers. **What do you dislike about Atonom?** Not much, it’s very straightforward to use. A mobile app for chat might be easier than using the mobile browser. **What problems is Atonom solving and how is that benefiting you?** We use it for chatting with customers and the sales team uses to get alerts on their potential new customers and engage with them using the email and chat. **Official Response from Sterling Kump:** > Katie thank you for taking the time to review us. We enjoy working with your team ### 21. Sales Prospecting made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Matt L. | Co-Founder, COO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Atonom?** The ChatFunnels system has increated our leads with out pushing us to spend more in marketing, by taking our current traffic and making ways for us to engage with current traffic levels. **What do you dislike about Atonom?** Lots to learn, but the team is open about it and very helpful. **What problems is Atonom solving and how is that benefiting you?** We were looking for ways to increase our leads and contact rates without dumping more and more money to Google for ads and other marketing efforts. **Official Response from Sterling Kump:** > Great notes thanks for the fantastic review. ### 22. Essential tool for any website experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Atonom?** The tool has all the essentials and an easy interface to work with. The team is the icing on the cake - they help fill in any gaps with their service and responsiveness. **What do you dislike about Atonom?** Chat funnels isn't quite as sophisticated as some of the other tools. They also don't have as many integrations. **What problems is Atonom solving and how is that benefiting you?** They're addressing the engagement of website visitors and our speed in responding to visitor questions, and needs, and guiding them toward key outcomes. This is essential for the development of leads, building our pipeline and closing deals. Chatfunnels is an essential piece of our business. **Official Response from Sterling Kump:** > Thanks for the feedback and we are glad you are enjoying it. You will like some of the new integrations we are working on currently. Talk to your account manager to get some updates. Thanks again. ### 23. Best tool for signal marketing **Rating:** 5.0/5.0 stars **Reviewed by:** 📈 Rho L. | Business Intelligence Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Atonom?** Customization of Company Segments help us identify who is coming to our site and connect them with the right people. **What do you dislike about Atonom?** I used to have a hard time with creating new company segments but their recent updates have made it much more intuitive. **What problems is Atonom solving and how is that benefiting you?** They help us identify what is going on so we can then respond strategically with marketing. **Official Response from Sterling Kump:** > We love that you are enjoying your signal marketing methods with us. We hope to help you with this for years to come. ### 24. ChatFunnels are the chat professionals you NEED to work with **Rating:** 5.0/5.0 stars **Reviewed by:** RJ H. | Senior Growth Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Atonom?** ChatFunnels lands in that special place of being extremely effective and impactful while also being genuinely fun to work with. The value they deliver every single time is nothing short of remarkable. Of all the consulting teams I've worked with in my career, ChatFunnels sits at the top of the list as the one that has earned the most trust. I cannot speak highly enough of the work they do. **What do you dislike about Atonom?** Nothing. In the multiple years I've been working with ChatFunnels I've never once had a negative experience. Misses from this team are extremely infrequent, and if problems do arise they are dealt with quickly and efficiently. **Recommendations to others considering Atonom:** ChatFunnels will improve your business and set the bar for what a consulting engagement should be. **What problems is Atonom solving and how is that benefiting you?** ChatFunnels helps us build, test, and measure our chat program. Working with this team has resulted in consistent long-term growth in our program. Chat has become one of our highest converting channels and the expertise provided by this team is how we achieved that. **Official Response from Sterling Kump:** > RJH thank you for the great feedback. We thrive on impacting our client's business everyday and if you can't have fun then... IDK. We think our team is awesome to but we do make mistakes, I think the difference is we jump in to correct them and make sure to learn from them. Thanks for noticing this and pointing out you enjoy working with us. Oh and FYI we like working with you and the team as well. ### 25. Great live chat platform with benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Atonom?** I like getting meetings booked on my calendar automatically when people chatted with the bot and the system just tells me it was set up for a time that works for my schedule. The chat page is easy to work on and contact information was displayed conveniently. It is also easy to manage notifications and availability. I’m able to connect with prospects and have additional insights into their specific interests and needs. **What do you dislike about Atonom?** Chat notifications come at inconsistent times and it's hard to be able to respond within the 30-second limit. I don't get that many interactions through chat so it hasn’t become a habit for me. But really not too much to dislike, it’s easy to use. **What problems is Atonom solving and how is that benefiting you?** There are visitors to our website who are interested and ready to talk to sales, but without ChatFunnels we didn't have a way to engage with them in real time. Our sales team also has a geographical territory system that ChatFunnels allowed us to maintain online through their reverse IP look ups and agent routing. **Official Response from Sterling Kump:** > Wo so nice of you to say. thank you for seeing what we think are great features too. We love making the system easy to use and connect with prospects. With your concern about not being able to get to the chats within the 30 seconds limit, you may want to set the time to 1 minute or longer. If you do this make sure to adjust your expectation wording so they know how long to wait for the live chat to start. ### 26. Demoed considered buying **Rating:** 5.0/5.0 stars **Reviewed by:** Siena P. | Marketing Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2022 **What do you like best about Atonom?** I liked that it better connects the business to the consumer and allows even better speed to lead. We also were impressed by the reverse ip lookup function. **What do you dislike about Atonom?** It's hard to link the functions between marketing and sales. I know this is a case by case problem but it was hard to communicate the value across the board. **What problems is Atonom solving and how is that benefiting you?** Better communication through chat bots is primarily what we were looking it to solve and then dynamic commucnation with those who visited the site. **Official Response from Sterling Kump:** > We love that you called it Speed to Lead, that's a real thing and can be a game changer. Nice work identifying it. ### 27. Great Support! **Rating:** 4.5/5.0 stars **Reviewed by:** Janel K. | Head of Account Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Atonom?** ChatFunnels has been instrumental in growing the number of inbound leads on a day-to-day basis. Being able to provide interested customers with immediate contact has increased our revenue and helped us grow not only our US base but globally as well. The team at ChatFunnels has been and continues to be, a wonderful asset and counterpart to our own. We can't thank them enough for their support and we look forward to continued growth in working together! **What do you dislike about Atonom?** Since ChatFunnels continues to work with us to makes changes and adjustments as needs arise, there is nothing to list in regards to improvement at this time. **What problems is Atonom solving and how is that benefiting you?** The current customer in our industry wants quick answers and immediate attention. Our other methods of receiving inbound leads were not providing the immediate attention that the customer was looking for and we would lose customers through the 'middle man' process. Now we can make that customer feel important and give them the attention they deserve. **Official Response from Sterling Kump:** > We love working with your team on a weekly bases too. We enjoy helping companies have real growth and it makes us happy that you noticed this too. Thank you for being a great part of ChatFunnels. ### 28. Getting the Signals from web visitors is simply AMAZING **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret K. | Software Development Student, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2022 **What do you like best about Atonom?** Signals has been very helpful for my marketing team. It's really helped us know who is actually coming to our site. It's saved so much time and helped us treat customers more specifically to their needs. **What do you dislike about Atonom?** It would be great if the calendar feature was able to use more employees! **What problems is Atonom solving and how is that benefiting you?** It's helping us bridge the gap between our knowledge and our customer base. **Official Response from Sterling Kump:** > Hey Margaret, great review, and we are very grateful. We can totally help with the dislike you have as we can get you some calendar-only users that, well only get our calendar functions like you are looking for. ### 29. Building a more smooth approach to marketing conversion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about Atonom?** We love the idea of being able to alert our agent whenever an ICP segment comes to the site, talks with the bot, or kicks a signal from the site like hits a page or interacts, etc... **What do you dislike about Atonom?** Really the team taught us what we need and they are quick to answer questions so we are good. **What problems is Atonom solving and how is that benefiting you?** We were looking for a way to actively monitor our site better and control our ICP better. In a way, we want to be alerted when our ideal client checks us out and now we can! **Official Response from Sterling Kump:** > Loving this review, thanks for letting us know how much you like the "smooth approach to marketing conversion". ### 30. So much more than a chat tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Atonom?** I like that ChatFunnels doesn't just provide data insights to my sales and marketing leadership, but it gives my reps an easy way to act on those insights in real time. **What do you dislike about Atonom?** The tool is really powerful, but the first call is overwhelming because there are so many settings that we need to figure out. **What problems is Atonom solving and how is that benefiting you?** We are trying to solve for our Pre-Sales Communication with our potential leads and helping us to generate our current traffic into real workable leads and also helped us identify our ICP as we did NOT know what ours was but now we can focus on our best clients and gain more of them. **Official Response from Sterling Kump:** > We agree the first call can be a lot, hope you understand we are only trying to help teach you the system and help get your account up and running. Happy to hear you are enjoying our tools and we think you are right we are so much more than chat too. ### 31. Creating a better experience for our site visitors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Atonom?** We like that ChatFunnels gives us the power to personalize our messaging to our different segments so that we're able to help them find what they're looking for faster. We also love the advanced routing options that help us make sure we get the right agents into the right conversations every time. **What do you dislike about Atonom?** I wish there were more customization options for the appearance of the bot on our website. **What problems is Atonom solving and how is that benefiting you?** We wanted a way to connect with our web traffic more effectively so we can provide better assistance. ChatFunnels is helping us accomplish this goal with their personalized messaging and intelligent routing. **Official Response from Sterling Kump:** > We agree that segments are pretty awesome. We feel an educated ICP is very important and creating segments, based on ICP is very powerful. Great work. Keep it up. ### 32. Kicking Our ABM to ABE and Taking Names While Doing It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Atonom?** My team loved the ability to find companies from site visits. This is a rare skill that we have seen in the past from other providers but not like this extent of details like getting us names email and contact info too. This is a fantastic step forward in tech **What do you dislike about Atonom?** Getting this great data is now a standard so when we don't have it, it's hard to not want it. So when the info is wrong or only partial it's hard to not want more. But keeping in mind that we didn't have it before reminds us how valuable it is. **What problems is Atonom solving and how is that benefiting you?** Marketing research drag down and partial data from leads and also looking up data from visitors only has been very helpful and a bit unexpected, but now a crucial part of our days. **Official Response from Sterling Kump:** > Love the title we thought that was great... we may have to use that in a marketing campaign! Thanks for the great review ### 33. Awesome product and their customer support team rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Spring S. | D **Reviewed Date:** May 12, 2022 **What do you like best about Atonom?** What I liked the best (beyond the product functionality and ease of use) is the team and their knowledge along with best practices. The team loves to brainstorm ideas to help increase engagement through the chatbot as well as campaigns where you can integrate the chatbot. It's pretty cool to have chat functionality on a PDF! This is something I never would have even considered (chatbot on PDF) if it wasn't for the team at ChatFunnels. Also, the team is really fantastic and fun to work with :) **What do you dislike about Atonom?** The one dislike is actually something they are working on which is the size of the chatbot on different pages. Currently, it can only be small or large sitewide, but this is changing. What I really like about ChatFunnels is they listen to and value customer input which makes their product better. **What problems is Atonom solving and how is that benefiting you?** Chat Funnels has helped engage our website visitors and alerts our team of a live chat before the user is transferred. This allows us to have a faster response. Also, the data on our ICPs visiting our site uncovers new opportunities for us. **Official Response from Sterling Kump:** > Spring you are making us blush, we really enjoy working with you and all our clients. We find helping our clients find that ROI is a blast and helps us enjoy working with you. Great point with the PDF we will speak to this with more as it is very cool. Last, of all we love feedback requests like your suggestion around on-site bot sizes, it helps us bring great products even closer to home for you. Thanks ### 34. Great for Unknown Visitor Identity, Marketing Automation & Engagement, & Bots **Rating:** 5.0/5.0 stars **Reviewed by:** Zach B. | SEO Marketing Freelancer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Atonom?** ChatFunnels helps us in finding the unknown visitors on our site and then building marketing automation around their business persona with emails & bots on site we are finding new ways to reach people we didn’t know we had come to our site. **What do you dislike about Atonom?** Changes to the system and layout to get used to but overall, that means they are always adding and building to the system too. **What problems is Atonom solving and how is that benefiting you?** In the past, we didn’t know who was coming to our site or how to reach out to them, but with ChatFunnels now we are able to identify visitors and start emailing and creating bots around their needs. **Official Response from Sterling Kump:** > This is great, we are so happy you enjoy the system, we have a bit of pride in how we can find those "Dark Funnel Candidates" and help you find other new ways to engage with them. We agree that sometimes learning a new system can get crazy and we try to lay it out where it makes the most sense and clear reasons for being there. Thanks for the great review. ### 35. Great demand generation channel, excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kim C. | VP of Global Marekting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Atonom?** ChatFunnels helps us connect quickly with website visitors and prospective customers. It helps us improve the customer journey as we quickly understand interest and how best to help people who are interested in learning more about our offerings. **What do you dislike about Atonom?** Nothing to note here as there is nothing to dislike about ChatFunnels. **What problems is Atonom solving and how is that benefiting you?** Providing a quick and easy way to website visitors to schedule a demo with a few simple clicks. This is critical as many people may not want to wait for a response via email. **Official Response from Sterling Kump:** > Kim, We love the CS team too and we very much enjoy working with your team as well. Thanks for the review. ### 36. ChatFunnels Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Atonom?** Great Tool, chatbots start conversations with visitors and notifies me with test, emails, and slack notifications when someone is ready to chat. **What do you dislike about Atonom?** Accuracy of text messages. Sometimes the texts I get say I am being routed when it is just an alert to let me know an account is on the site. **What problems is Atonom solving and how is that benefiting you?** Knowing how and when visitors are ready to engage. **Official Response from Sterling Kump:** > Thank you for the feedback on the Notifications, we will see if we can alter the wording to help with an Alert vs Routing. We are happy to look into this very soon. Thanks ### 37. Agents' best friend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Atonom?** Live chat has been an excellent tool for agents. I can be notified when a chat is happening and monitor the chat without having it count against my response time. **What do you dislike about Atonom?** Nothing I dislike at the moment. It has been a great way to connect with customers. **What problems is Atonom solving and how is that benefiting you?** Creating additional opportunities for outreach outside of cold calling and emails. I feel more productive. **Official Response from Sterling Kump:** > Monitoring Chats is a great way to follow people, see their needs and when they hit a snag you can pop in as a human and start conversations. ### 38. Enjoyed using the system and features **Rating:** 5.0/5.0 stars **Reviewed by:** Yulia O. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Atonom?** Being able to get to people quickly on our site and help them find things. We have enjoyed working with the team and they are pleasant people. The system is always getting new features to use it helped us with unknown users of our site and to sell them. **What do you dislike about Atonom?** Building chats in the system is easy but it takes a long time, it would be helpful to have more templates that we can just start using for basic use but it was better then other systems we have used. **What problems is Atonom solving and how is that benefiting you?** Easy of finding people on-site and knowing who they are. the sales time is shorter with a good chat function. We seem to be able to get better contacts with the chats instead of the forms **Official Response from Sterling Kump:** > Yes, you are right building up new bots can be time consuming but totally worth it too. We love your idea about base template to start and we are working on a solution that you would like. Thanks again. ### 39. It's great getting the alerts I want! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about Atonom?** I can engage with visitors without having to stay tethered to my computer. **What do you dislike about Atonom?** Sometimes the alerts are missing some information on the company, when the company is known. **What problems is Atonom solving and how is that benefiting you?** It's keeping our team active. We can each be working on other tasks, and even away from our computers until a conversation comes in. Then the alert comes in on phone or Slack and we can respond. **Official Response from Sterling Kump:** > Oh, great points, you are right you don't have to "stay tethered to my computer" we want you to be able to communicate with people when they are ready and we see it brings lots of joy! ### 40. Chatfunnels is an essential member of our Marketing team **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan Noel S. | Teaching Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Atonom?** ChatFunnels Consulting was great. They helped us review chats, and find opportunities to create better visitor experiences. **What do you dislike about Atonom?** So many great tools it is hard to know where to start. Consulting has been key. **What problems is Atonom solving and how is that benefiting you?** Consulting has helped us manage our account while providing recommendations to help us grow. **Official Response from Sterling Kump:** > That's awesome, and we love working with your team too, thank you for that confidence boost. ### 41. ChatFunnels is very easy to use and feature rich **Rating:** 5.0/5.0 stars **Reviewed by:** Eric P. | Director Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Atonom?** The most helpful feature has been the ability to map out automated conversations at the individual page level. **What do you dislike about Atonom?** No complaints about the features or functionality. **What problems is Atonom solving and how is that benefiting you?** Naturally, ChatFunnels helps bridge the gap between sales and marketing. **Official Response from Sterling Kump:** > "Feature rich" makes it sound so luxurious, and it has a nice ring to it. We may just have to add that one to our site, Thanks Eric and by the way we love working with you and your team!!! ### 42. Very responsive team, and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Diane K. | Owner and Certified Board Facilitator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Atonom?** From my perspective as a consultant, trying to provide great resources to my own client base, I appreciate that the folks at ChatFunnels don't force long-term contracts, and both sales team and customer support are incredibly responsive, so I can trust that my clients will be taken care of in a timely fashion. **What do you dislike about Atonom?** The customized nature of the product means my client has to be pretty involved in the setup - I wish the referral to ChatFunnels didn't create a project for my client. **Recommendations to others considering Atonom:** Engage with the sales team right up front. They don't hard-sell, so it's a good idea to let them start the problem solving process as soon as possible. **What problems is Atonom solving and how is that benefiting you?** I refer my clients to ChatFunnels when their sales process needs refinement, and when their sales team is stretched too thin to properly sift through leads. **Official Response from Sterling Kump:** > Ah Diane you are making us blush, and thank you for the kind words about our CS team. We work hard to earn your trust every month and yes we do need our clients to be hands-on in the beginning but it will pay off once they are fully running and the ease of use kicks in. Thanks for the feedback, we enjoy our Partnership and look forward to working with you in the future even more. Thanks ### 43. Great solution, we really like it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Atonom?** The ability for us the know who’s on our website and engage with them quickly so we can talk to them sometimes while they are still on te website, answer questions and close new customers. **What do you dislike about Atonom?** Some of the features need a little polish but it seems like they upgrade things pretty consistently. **What problems is Atonom solving and how is that benefiting you?** We need to be able to talk to potential customers quickly and chat funnels is helping us do that. **Official Response from Sterling Kump:** > We totally agree we have been building innovative ideas for a while now so we have been lacking in the polish but you will see some great polish features rolling out soon. stay tuned. Thanks ### 44. System works as promised, Lots to learn and use in this system. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Atonom?** The system works and easy to track the value it brings us on a daily number. People are also willing to give us more upfront info about themselves and the company vs our old forms. It's more of a natural flow over just getting the leads. This gives our leads a conversational start to working with us and not just a form to wait. Calendar scheduling is super nice too. **What do you dislike about Atonom?** It took some time to move over to Chat funnels from our last software but it has been well worth the move. Rebuilding the bots took the most time as we moved our items over. The team offered to help convert bots to the system but we wanted to take that time to learn the system as it has different features. we dislike that the bot can only be in the bottom right of the page. It covers a few things sometimes. **What problems is Atonom solving and how is that benefiting you?** Website conversion to leads. We like using bots over forms so that people are comfortable giving us better and more accurate information to us about themselves. Also Dropping calendars to set up time with people is super easy. **Official Response from Sterling Kump:** > We have found setting the right expectation from the start help everyone know upfront. We are so glad you noticed this about us too. On the side note about the location of the app on the site... you are correct currently it is the bottom right but we will sit down with the team and see if adding some options could be in the future for this. Thank you for the suggestion. ### 45. I'd recommend them day after day **Rating:** 5.0/5.0 stars **Reviewed by:** Chase L. | Manager of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Atonom?** Their ability to collaborate with our team on business initiatives with high competency. **What do you dislike about Atonom?** How I can't hang out with them in person. **What problems is Atonom solving and how is that benefiting you?** How to grow our online pipegen through our website -- Happier customer experience and better pipegen results. **Official Response from Sterling Kump:** > We enjoy working with you and your team too Chase thank you for the virtual High-Five. ### 46. SVP of Revenue **Rating:** 4.5/5.0 stars **Reviewed by:** Pete M. | SVP Revenue **Reviewed Date:** September 20, 2022 **What do you like best about Atonom?** The functionality of the product and team are second to none. **What do you dislike about Atonom?** Setup can be a bit strenuous, but working through things with their sales and CS teams has been incredible. **What problems is Atonom solving and how is that benefiting you?** Generally who's coming to our website pivoted against our target accounts and ICP, along with targeted/specific messaging to those accounts. **Official Response from Sterling Kump:** > Wow thanks pete, we enjoy working with you too. Thanks for the great review of our services. ### 47. Best sales, marketing, and support AI chat solution on the market- **Rating:** 5.0/5.0 stars **Reviewed by:** Brent B. | SVP **Reviewed Date:** September 15, 2022 **What do you like best about Atonom?** Technology is amazing, but the customer service and attention they provide supporting us is even better. **What do you dislike about Atonom?** currently do not have a critique to share **What problems is Atonom solving and how is that benefiting you?** Chat Funnels provides a way for us to connect with our prospects and clients at the time they are searching for answers **Official Response from Sterling Kump:** > Thank you Brent this is a great tagline, we may have to use that one! ### 48. Chat funnels is a great avenue to communicate to potential leads! **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew R. | Executive Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Atonom?** I really enjoy the live map view, it not only allows me to see where potential clients are coming from, it also allows me to chat with them in real time. **What do you dislike about Atonom?** I do like chat funnels, for it is a bot, it does have a personal touch that reaches out to clients. So not much bad feedback~ **Recommendations to others considering Atonom:** If you are considering using ChatFunnels, I would highly recommend committing and following through! Having an avenue to lead your potential clients is necessary for today's culture! That is why Chat Funnel is a necessity to having a thriving business. **What problems is Atonom solving and how is that benefiting you?** Some problems I am learning myself is the map out of where to take leads when I am not online? I am wondering how we can get online users to submit information. **Official Response from Sterling Kump:** > Mathew, thanks for the review. We would love to get you a better path getting people to submit info, I will send you an email so we can connect up on this. Thanks ### 49. Pulling leads from our site's current traffic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Atonom?** From a Leadership stance, these Signals are what help us find and identify our current traffic on high-intent pages when real intent is looking. **What do you dislike about Atonom?** finding the right place on the site with the right strategies is always a moving target but the consulting team helps us navigate **What problems is Atonom solving and how is that benefiting you?** We were looking for a way to take our current traffic identification to the next level **Official Response from Sterling Kump:** > This is a great way to think of this, thanks for sharing ### 50. Great Experience with ChatFunnels **Rating:** 4.5/5.0 stars **Reviewed by:** Jason V. | Salesforce Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Atonom?** I love all the data that I had access to when trying to engage with other SMBs. It has been crucial when trying to get pasted the gatekeepers. **What do you dislike about Atonom?** There isnt anything i can think of that I would change. **What problems is Atonom solving and how is that benefiting you?** They are solving the problem of customer data. Having information at our fingertips is crucial. **Official Response from Sterling Kump:** > Thanks Jason, we love it when Salesforce gurus love our product. We look forward to kicking the tires even more. ## Atonom Discussions - [What is ChatFunnels used for?](https://www.g2.com/discussions/what-is-chatfunnels-used-for) - [View Atonom pricing details and edition comparison](https://www.g2.com/products/atonom/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-09+16%3A34%3A27+-0500&secure%5Bsession_id%5D=745348b9-29d7-4dc3-b127-2cb756b8d2ed&secure%5Btoken%5D=122d3acffa1942bce29b0a27adee2e14065b3bac55d85573acc42dbff4c31ace&format=llm_user) ## Atonom Features **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Data Availability** - Contact Data Availability - Account Data Availability - Offline Data **Platform Basics** - Centralization - Account Identification and Segmentation - Lead-to-Account Matching - Multichannel Engagement - Personalized Content and Messaging **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Lead Intelligence** - Lead Validation - Lead Enrichment - Lead Quality - Lead Analysis - Browser Extension **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Lead Monitoring** - Features - Performance - Identification **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Agentic AI - Visitor Identification** - Cross-system Integration **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Channels** - Website - Text Message (SMS) - Other **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Platform Additional Functionality** - Integrations - Topic Customization - Natural Language Processing (NLP) - Alerts - Real-time Intent **Platform Data** - Measurement - Revenue Analytics **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Data Capture** - Mobile - Websites - Social Media - Data **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Agentic AI - Lead Intelligence** - Cross-system Integration **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Performance Analysis** - Coaching - Peformance Tracking **Platform Additional Functionality ** - Integrations **Analytics** - Export/Import - Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs **Sales Analysis** - ROI Forecasting - Sales Forecasting **Customization** - Forms - Personalization - Templates - Integration **Agentic AI - Account-Based Orchestration Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Artificial Intelligence** - AI-Powered Data Analysis - AI Personalization **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - News/People Alerts - Connections - Reporting - Messaging ## Top Atonom Alternatives - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,491 reviews) - [Drift](https://www.g2.com/products/drift/reviews) - 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