JANAKI J.
JJ
JANAKI J.
Director of Nepal
Small-Business (50 or fewer emp.)
"Loom is a highly effective communication tool for professionals"
4/5
What do you like best about Loom?

Loom is an excellent tool for asynchronous communication and screen recording. The platform is simple, user-friendly, and perfect for sharing quick explanations, tutorials, feedback, and team updates without scheduling meetings. I especially like how fast it is to record and instantly share videos through a link. Review collected by and hosted on G2.com.

What do you dislike about Loom?

It has Limited features on the free plan, especially recording length and storage restrictions. Review collected by and hosted on G2.com.

Sam J.
SJ
Sam J.
CEO + Coach
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Simple Screen Recording with Some Technical Glitches"
3.5/5
What do you like best about Loom?

I use Loom to record check-in feedback for clients and SOP demos for my team. I like how it makes screen share easy on the go while keeping your camera on the screen. I think it makes screen recordings simple and quick. Having the transcript is helpful for me. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I feel like the editing options of recordings are limited and I do find there's a lot of technical issues where I will record and it will have no sound or it will just stop recording midway through. Review collected by and hosted on G2.com.

Anush kumar S.
AS
Anush kumar S.
Software Engineer
Small-Business (50 or fewer emp.)
"Streamlines Team Communication, Needs Enhanced Editing"
4/5
What do you like best about Loom?

I really appreciate Loom for its cloud storage and easy sharing options. The ability to include facial videos while screen sharing adds a touch of professionalism that's valuable to me. I find the instant shareable links incredibly convenient for quickly sending recordings to my teammates without needing downloads. The comments and reactions feature is particularly helpful for getting quick feedback from the team. These features collectively make communication much clearer and easier. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One thing that could be improved is the editing flexibility after recordings, as sometimes trimming or making quick adjustments feels a bit limited. Also, managing many recordings can become slightly difficult without better organization features like folders or tagging. Review collected by and hosted on G2.com.

Kimiko C.
KC
Kimiko C.
Founder
Small-Business (50 or fewer emp.)
"Not as Reliable as It Used to Be"
0/5
What do you like best about Loom?

What I liked best about Loom was how simple and reliable it used to be for quick screen recordings and sharing links. But since Atlassian bought it, it has gone downhill. It feels more buggy, less consistent, and not nearly as smooth to use as it used to be. Review collected by and hosted on G2.com.

What do you dislike about Loom?

What I dislike most is that it’s no longer dependable for something as basic as recording and sharing a video. Since Atlassian bought Loom, the experience feels clunkier and more glitchy, and I can’t trust it to work smoothly when I need it.

Customer support also left a bad impression. When I reached out, the response focused on policy more than the fact that the software was not working for me. Be wary before purchasing. If you run into issues and are past 30 days, you may be stuck with a product that does not work and no refund options. Review collected by and hosted on G2.com.

Shelaqgh O.
SO
Shelaqgh O.
Digital Marketing
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless Setup and Time-Saving Collaboration with Loom"
5/5
What do you like best about Loom?

Loom is incredibly easy to implement, and using it is even simpler. The setup process takes just 2 clicks, 1 if you integrate via Chrome. I use Loom with my team daily because it saves us a significant amount of time. Rather than spending hours in meetings, we simply share screen recordings of our work, along with our own voice narration to highlight important points. Loom has become an essential part of our digital content creation workflow. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The only issue I have is that their customer service support seems to be out in space somewhere, totally unreachable. Review collected by and hosted on G2.com.

Emma C.
EC
Emma C.
Trust & Safety Analyst
Mid-Market (51-1000 emp.)
"Effortless Screen Recording That Saves Time"
4.5/5
What do you like best about Loom?

It is such an easy way to record both yourself and your screen - it says so much time by simply being able to press record and then automatically integrate the video wherever it needs to be uploaded Review collected by and hosted on G2.com.

What do you dislike about Loom?

I often get logged out or get errors where it says I don't have access Review collected by and hosted on G2.com.

Keerthana N.
KN
Keerthana N.
Web Developer
Small-Business (50 or fewer emp.)
"A Simple Way to Explain Ideas with Video"
4.5/5
What do you like best about Loom?

Quickly I can record and share videos to explain ideas or feedback. It saves time and makes communication much clearer than long messages or emails. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Sometimes Loom automatically switches the language to Tamil, which can be a bit confusing while recording or reviewing videos. It would be better if the language settings stayed consistent or were easier to control. Review collected by and hosted on G2.com.

Elena T.
ET
Elena T.
Freelance Email Marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good for team asynchronous communications"
4.5/5
What do you like best about Loom?

I like Loom because it saves me a lot of time. I don't need to repeat the same thing every time a new student comes in or give feedback. I LOVE that you can comment at every minute, so you can give feedback very easily. The installation was super simple, and the customer support team was fast at answering questions. I appreciated that. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The only suggestion I have right now is about improving their Chrome extension. Sometimes when you start recording, the screen freezes and I have to start again.... Other than that, I am happy with the tool. Review collected by and hosted on G2.com.

Rachel W.
RW
Rachel W.
Owner and director
Small-Business (50 or fewer emp.)
"Easy-to-Use Loom with Helpful Video Transcripts"
5/5
What do you like best about Loom?

Loom is easy to use, and I like that it provides transcripts for the videos. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I feel like the pricing could be more affordable, especially for what I need. Review collected by and hosted on G2.com.

Ana M.
AM
Ana M.
Digital Marketing Experto
Small-Business (50 or fewer emp.)
"Time-Saving Tool with Great AI Options"
5/5
What do you like best about Loom?

I use Loom for work, recording, reporting, and sharing projects, which really saves me meeting time. I like all the editing and AI options because they help save time. I can cut parts of a recording without having to start over, and I can add subtitles when I speak English or to understand colleagues who have different accents. The initial setup of Loom was super easy. Review collected by and hosted on G2.com.

What do you dislike about Loom?

sometimes the audio breaks if my mic is open in a couple apps Review collected by and hosted on G2.com.