Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Effortless Screen Sharing, Limited by Time Constraints"
4.5/5
What do you like best about Loom?

I feel the security with Loom is top-notch, thanks to its association with Atlassian. I also like how I can quickly get to screen recording and finish it in just a few clicks, like two or three, and then easily share it with anyone. The ease of screen recording with Loom is a big plus for me as it saves me from storing videos on my MacBook and instead allows me to store them in the cloud, sharing via a link. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The problem is that sometimes there is a five minute capacity for each and every screen recording. You cannot record more than five minutes. Might be possible about the plan which we are on, but I see that if I wanted to share something which requires eight to ten minutes screen recording, I will have to do it in two separate links, which is a problem. Review collected by and hosted on G2.com.

EG
Ed G.
HR
Small-Business (50 or fewer emp.)
"Lightweight, Intuitive Meeting Recording with Great Value!"
5/5
What do you like best about Loom?

It’s one of the easiest ways to record a meeting. It’s very lightweight to run: you just install the Google Chrome plugin, log in, and it’s ready to use. The price is great, and it also offers AI add-ons like transcript generation and more. The first time I used it was very intuitive so you don't need an onboarding or a training. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Sometimes, when I make a small edit to trim a clip, I have to wait a little while for it to process. Review collected by and hosted on G2.com.

Han B.
HB
Han B.
Full Stack Developer
Small-Business (50 or fewer emp.)
"Effortless Communication with Great AI & Support"
4.5/5
What do you like best about Loom?

I like that Loom is easy to open with a link and that it provides an AI summary. The AI summarizes the entire video and highlights the key points, making it easy to skim through the content. The link accessibility means I can quickly open and watch videos. Loom is also easy to record and can be stored on the cloud. Setting it up was straightforward, and their customer support is great. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Probably loading the video, I want the video to run right away after loading instead of pressing the play button. I prefer it to run as you open the link. Review collected by and hosted on G2.com.

SA
Subham A.
Sales Analyst
Mid-Market (51-1000 emp.)
"Loom Makes Team Instructions Easy with Video, Whiteboard, and Screen Sharing"
4/5
What do you like best about Loom?

I have been working as the sales analyst from last three years in my company dorto services. I mostly use this platform Loom to convey instruction to my complete team in the format of video calls which is get backed by a white board. This software make sure that I can record my video and also share my phone screen at the day same time. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Initially I used it's free version for transferring all the instructions but as our business started growing older then there are lot of features that needed its premium plan. So, we bought it premium plan but it was little costly so now we only go for it's premium purchase whenever we need to use this tool for bigger meetings otherwise we go for it's free plan. Review collected by and hosted on G2.com.

PT
Poonam T.
Freelance Web Developer
Small-Business (50 or fewer emp.)
"Flexible screen recording with smart transcript trimming and auto silence removal"
5/5
What do you like best about Loom?

I’m using the Loom desktop app for Mac, and here are the things I like. It offers different options for screen recording (for example, full screen or a custom size). I also like that I can choose whether to show or hide my face, and that I can record without sound when I need to. After recording, it immediately redirects me to the video page in my browser, where I can grab the link and access other options like editing. Another feature I appreciate is being able to trim the video by selecting words in the transcript, and I like that it automatically edits out silence in the video as well. Review collected by and hosted on G2.com.

What do you dislike about Loom?

What I dislike is that, in the Mac desktop app, you can’t redact sensitive information while recording a video. Also, when selecting a custom size, you have to drag the cursor to mark the area you want to record. It would be nice to have the option to enter the dimensions as well, so the final video can be recorded at a specific size. I tried the screenshot feature and it took too long to process. Review collected by and hosted on G2.com.

JB
Jean-Luc B.
Manager Project Management Office
Mid-Market (51-1000 emp.)
"Simple meeting notes with quick setup"
4.5/5
What do you like best about Loom?

What I like most about Loom is how easy it is to use, especially through the Loom Browser Extension. It is easy to start a recording with one click and create something usable directly from it. The browser extension makes it very easy to start a recording with a small click, select the appropriate screen, and immediately begin further use without much preparation time or a specific setup. This makes the browser extension so valuable for us, as you can create new content very quickly. The entire setup process was very simple and didn't even take us 10 minutes. Review collected by and hosted on G2.com.

What do you dislike about Loom?

In my opinion, the granting of rights is generally about sharing content and also how the Loom itself is structured. Some more work could be put into that. Review collected by and hosted on G2.com.

Javier C.
JC
Javier C.
Full Stack developer
Education Management
Mid-Market (51-1000 emp.)
"Easy Project Creation and Quick Video Updates"
5/5
What do you like best about Loom?

It works best to create a project, and it is easier to use when I need to update a video or record something Review collected by and hosted on G2.com.

What do you dislike about Loom?

The video can not be on the plataform a long time, so you need to download it. Also, the buttons and the plataform can be confuse the forst time Review collected by and hosted on G2.com.

Cole M.
CM
Cole M.
Founder
Wireless
Small-Business (50 or fewer emp.)
"Effortless Communication, But Recent Price Hikes"
3.5/5
What do you like best about Loom?

I really enjoy the AI features that transcribe and give summaries of your videos. Also, I love the ability to quickly turn a loom video into a Jira or Linear ticket. Unlike other services, with Loom you don't need to log in to view and share or view other people's videos, which is convenient. I appreciate being able to skip between sections without needing to read the transcript. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Recently, they've changed their price plan and raised the prices (including changing the way creator lite users are billed). Also, a lot of our users have reported that their browser extension has been slow to load in the past few builds. Review collected by and hosted on G2.com.

Atul C.
AC
Atul C.
MARKETING HEAD
Education Management
Small-Business (50 or fewer emp.)
"The Fastest Way I Share Micro Tutorials, Reports, and Feedback With My Team"
4.5/5
What do you like best about Loom?

I can just record whatever I need to explain instead of typing long messages or getting on calls again and again.

I just hit record my screen, talk, and send the link… no downloads or login issues, makes it easy for my team and students. Review collected by and hosted on G2.com.

What do you dislike about Loom?

It gets you addicted because of the features but then for free version there is a limit. Review collected by and hosted on G2.com.

Shubhank S.
SS
Shubhank S.
Support Analyst
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Loom Makes Sharing Updates Effortless"
5/5
What do you like best about Loom?

Loom is really helpful in our daily office routine. It’s very simple to record videos and share updates with colleagues, so we don’t have to schedule meetings every time. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Sometimes it takes a lot of time to upload videos, especially when they’re long. Review collected by and hosted on G2.com.