Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Instant Screen Recording and Sharing, but Pricey"
4/5
What do you like best about Loom?

I really like using Loom because I don't have to do much post editing. It just takes the screen recording and the audio, and then I get a link that I can instantly share. This means I don't have to worry about uploading a file elsewhere and then sharing the link. I also find it very easy to use, which is great. The main feature I appreciate is how Loom handles all the storage and edits for me, and the ease of sharing makes it super convenient. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I think the pricing is a little bit high. I feel like Loom might go for a pay-as-you-go model instead of a subscription-based model, but that's just my opinion. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Makes explaining things much easier with video recording and sharing"
4.5/5
What do you like best about Loom?

It’s easy to record videos and share them instantly. In my day-to-day use, I record videos to include in KB articles, or I record customer conversations so I can capture the client’s requirements clearly and troubleshoot any issues. It’s also easy to share recordings instead of sending long emails, so others can understand certain topics faster by watching a recording with all the navigation shown. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The editing options are very basic and need some improvements that would really help. For longer videos, the editing isn’t flexible, and there are also limits on videos, which makes it quite challenging. Review collected by and hosted on G2.com.

Himanshu C.
HC
Himanshu C.
Senior Technical Account Manager
Mid-Market (51-1000 emp.)
"Intuitive Screen Recording with Room for Improvement"
4.5/5
What do you like best about Loom?

I use Loom for screen recording, and it helps me easily record my screen. The video editing is pretty neat, and the options to pause, play, and record the video are very user-friendly. Sharing videos asynchronously with colleagues and customers is convenient because I don't need to get into meetings to show them issues or help with features. The editing is also pretty easy, allowing us to shorten or trim videos. I find the AI features, like removing silences or filler words, pretty valuable. Loom is quick, easy, and has a good bunch of features. It's very user-friendly, with a good UI and a nice, fresh, modern UX. Setting it up is easy with the Chrome extension; you just sign in while in the browser without the need to sign up again. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Trimming the video and then like deleting or removing some part, it doesn't mention a spot, doesn't have a spotlight. Like when I'm clicking somewhere, it should just focus the recording to that portion of the screen. It doesn't have, like, AI voiceovers, which new competitors have. I think there's scope for improvement in spotlight and AI voiceovers. Also, there's some features still lacking which is why I gave it a nine instead of ten. Review collected by and hosted on G2.com.

Cheyenne S.
CS
Cheyenne S.
Operations & Marketing Consultant
"Effortless Communication and Training with Loom"
5/5
What do you like best about Loom?

I love everything Loom has to offer. The AI summary is almost perfect and really helps in creating video descriptions. I appreciate being able to easily write, download the videos, or just share the link directly. I also like how I can add a link for people to sign up for certain programs or software that I suggest in the video. The whole process makes it easier to communicate with people I share the videos with and fits well into my daily workflow. The initial setup was very easy, which made getting started straightforward. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The AI has improved but could use more improvements as it sometimes does not dictate words very well. It just needs to learn different accents and how users speak during their videos. Review collected by and hosted on G2.com.

Sophiya K.
SK
Sophiya K.
Mid-Market (51-1000 emp.)
"Streamlined Remote Collaboration, Minor Glitches"
5/5
What do you like best about Loom?

I really find Loom handy for working in a remote setup, especially across time zones. It's great because I don't have to wait for my teammates to be online; I can just start recording a video that captures everything. Sharing the videos is super easy too. What I love most about Loom is its simplicity. It's very easy to use, you just start recording, and it captures detailed screens, including your face, making it feel like a real-time conversation even though it's recorded. The initial setup of Loom is also very easy and intuitive. It's been a great tool for me. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I would say sometimes when I'm sharing my screen, there's this kind of lag. Like, if Loom is open in one window and I want to share another, the recording sometimes takes a while to start. I often have to check if it's actually recording, and it can be frustrating when I realize after one or two minutes that it's not recording properly. Those bugs don't always make it clear if I'm recording confidently. Review collected by and hosted on G2.com.

Ameer A.
AA
Ameer A.
Salesforce Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Perfect Tool for Quick Walkthroughs and Team Updates"
4.5/5
What do you like best about Loom?

Loom makes communication extremely simple and effective. Recording quick videos to explain ideas, walkthroughs, or updates saves a lot of time compared to long emails or meetings. The interface is clean and intuitive, so anyone can start recording without much learning. I especially like how easy it is to share videos instantly with a link and get viewer insights such as who watched and for how long. It’s a great tool for async communication and remote collaboration. Review collected by and hosted on G2.com.

What do you dislike about Loom?

While Loom works well most of the time, video processing can occasionally be slow, especially for longer recordings. Some advanced features are limited to paid plans, which can be a drawback for smaller teams. Also, minor issues like lag during recording or audio sync problems happen once in a while, though not very frequently. Review collected by and hosted on G2.com.

Maxim R.
MR
Maxim R.
Content Editor
Small-Business (50 or fewer emp.)
"A Must-Have for Effective Video Communication"
5/5
What do you like best about Loom?

I find Loom really useful for recording video messages for my clients, colleagues, and stakeholders. It's a great tool to show my process of work, ask questions related to tasks, and communicate other details. Loom helps me quickly show what I'm working on, and the video format is much more detailed than screenshots or text messages, which allows me to resolve issues and answer questions more quickly. I really enjoy using Loom, and I've been using it for years. The initial setup was simple, and there were no problems getting started. I find my experience with Loom very satisfying, and I would definitely recommend it to anyone looking to communicate their project progress or ask questions. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I think there are some UX issues. The video player controls could've been a bit more usable. Review collected by and hosted on G2.com.

Saniul A.
SA
Saniul A.
Senior Business Development Executive
Computer Software
Mid-Market (51-1000 emp.)
"Saves Time with Easy Recording and Sharing"
3.5/5
What do you like best about Loom?

I use Loom for recording videos of tools and software, and it's quite easy to use. It saves lots of time as I don't have to record and upload videos to Google Drive each time. Instead, I just record my screen and share the URL. The ease of use is what I like most about Loom. Loom is quite handy to use—I just use the browser extension, hit the record button, and after recording, I share the link. It's very helpful when preparing tutorial or review videos or guides for clients or peers. It's also easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Well, sometimes I face some bugs, like the extension does not work properly. Audio cuts off and I only get to know that after the recording has been completed. This is one of the drawbacks. Review collected by and hosted on G2.com.

Jagdish P.
JP
Jagdish P.
Assistant Professor
Small-Business (50 or fewer emp.)
"Transforms Teaching & Communication with Ease"
4.5/5
What do you like best about Loom?

I like the simplicity and speed of creating and sharing video content with Loom. As a professor, I appreciate how quickly I can record a screen walkthrough with voice and share it instantly with my students, without needing complex setups or editing. It's very efficient for explaining concepts, demonstrating code, or providing quick clarifications. I also value the asynchronous communication Loom enables, allowing students to watch videos at their own pace by pausing, rewinding, and revisiting them, which significantly improves their understanding. I like the combination of screen recording, voice, and optional webcam features, making the explanation more engaging and personal compared to plain text or slides. Additionally, the ability to share videos via a simple link makes distribution very easy, whether it is for lectures, feedback, or quick updates. Review collected by and hosted on G2.com.

What do you dislike about Loom?

There are a few things that don't work well with Loom for me. One limitation is the editing functionality, which is pretty basic. While basic trimming is available, more advanced editing features like annotations, step highlights, or detailed video structuring would be helpful, especially for explaining complex machine learning concepts or code walkthroughs. Another area is content organization. As the number of videos grows over time, managing and structuring them efficiently can become challenging, so better categorization, tagging, or folder management would improve its usability for academic purposes. I've also noticed video quality and performance can vary depending on network conditions, which might affect students with limited bandwidth. Additionally, while Loom is great for quick recordings, it is less suited for highly polished lecture content where more professional editing or customization might be required. Review collected by and hosted on G2.com.

Stephanie R.
SR
Stephanie R.
Senior Director of Product
Mid-Market (51-1000 emp.)
"Effortless Video Creation, Minor Recording Glitch"
4/5
What do you like best about Loom?

I use Loom to create quick videos based on my research results, which I can easily share with my company for research readouts instead of having a meeting. I like how Loom allows me to make consumable videos that are easy to create, and I can talk over presentations to add more detail for easy consumption. It's really easy to add a video, stop and redo things if needed, and share it with the whole company. Editing the whole video within Loom and then sharing it is a lot easier than doing a screen share, where mistakes might happen. I also found the initial setup of Loom to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Loom?

For some reason, I can't get it to record my face and my video at the same time. It just never really worked for me even though it shows my video the whole time. I don't know if I just don't have something enabled. Review collected by and hosted on G2.com.