--- title: Athos Commerce Reviews meta\_title: 'Athos Commerce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 221 reviews by the users' company size, role or industry to find out how Athos Commerce works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 221 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- ### Athos Commerce Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **impressive search efficiency** of Athos Commerce, enhancing product discovery and personalization significantly. [(43 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1171810&qs=pros-and-cons#reviews) Users praise the **responsive customer support** and expertise of the team, enhancing their overall experience with the product. [(42 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1171404&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Athos Commerce, allowing quick setup and effortless management for all skill levels. [(38 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1171115&qs=pros-and-cons#reviews) Users value the **impressive search capabilities** of Athos Commerce, enhancing product discovery and shopping experience effortlessly. [(36 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1170127&qs=pros-and-cons#reviews) Users commend Athos Commerce for its **impressive merchandising capabilities** , enhancing product placement and saving valuable time. [(26 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1170524&qs=pros-and-cons#reviews) Users find **feature deficiencies** in Athos Commerce, with irrelevant options and limited access on lower-tier plans. [(15 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132538&qs=pros-and-cons#reviews) Users note the **missing features** in Athos Commerce, particularly in personalization and category merchandising compared to competitors. [(12 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132790&qs=pros-and-cons#reviews) Users find Athos Commerce **expensive** as costs grow significantly with business expansion and customization needs. [(9 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132514&qs=pros-and-cons#reviews) Users find the **lack of customization** in Athos Commerce limits their ability to personalize and optimize their experience. [(9 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132663&qs=pros-and-cons#reviews) Users express frustration with **limited features** , finding it inadequate for team needs and lacking insightful capabilities. [(9 mentions)](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132743&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Athos Commerce ##### 1. Search Efficiency Users appreciate the **impressive search efficiency** of Athos Commerce, enhancing product discovery and personalization significantly. [ See 43 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1171810&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Powerful All-in-One Platform, But Pricey and Challenging for Small Businesses" What do you like about Athos Commerce? Athos Commerce provides comprehensive and robust search capabilities that includes suitable personalization and merchandising The program brings maj ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Search & Personalization, But Pricey for Small Firms" What do you like about Athos Commerce? Athos Commerce brings together all technologies for feed management, site search, personalization, merchandising, analytics, among others The search ##### 2. Customer Support Users praise the **responsive customer support** and expertise of the team, enhancing their overall experience with the product. [ See 42 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1171404&qs=pros-and-cons#reviews) See Related User Reviews ![Niall T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall T.") NT Niall T. Mid-Market (51-1000 emp.) 4.0/5 "An industry leader for search and listings merchandising" What do you like about Athos Commerce? - The customer support and account management is excellent - The search engine and UI is great, including autocomplete and - Great product filterin ![Natalie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie H.") NH Natalie H. Small-Business (50 or fewer emp.) 5.0/5 "Increased our cvr % massively" What do you like about Athos Commerce? Upsides include not only the technical support but the diverse product stack. We began with search, and now use them for collection page, personilisat ##### 3. Ease of Use Users appreciate the **ease of use** of Athos Commerce, allowing quick setup and effortless management for all skill levels. [ See 38 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1171115&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Powerful All-in-One Platform, But Pricey and Challenging for Small Businesses" What do you like about Athos Commerce? Athos Commerce provides comprehensive and robust search capabilities that includes suitable personalization and merchandising The program brings maj ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Search & Personalization, But Pricey for Small Firms" What do you like about Athos Commerce? Athos Commerce brings together all technologies for feed management, site search, personalization, merchandising, analytics, among others The search ##### 4. Search Functionality Users value the **impressive search capabilities** of Athos Commerce, enhancing product discovery and shopping experience effortlessly. [ See 36 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1170127&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Powerful All-in-One Platform, But Pricey and Challenging for Small Businesses" What do you like about Athos Commerce? Athos Commerce provides comprehensive and robust search capabilities that includes suitable personalization and merchandising The program brings maj ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Search & Personalization, But Pricey for Small Firms" What do you like about Athos Commerce? Athos Commerce brings together all technologies for feed management, site search, personalization, merchandising, analytics, among others The search ##### 5. Merchandising Users commend Athos Commerce for its **impressive merchandising capabilities** , enhancing product placement and saving valuable time. [ See 26 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=1170524&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Powerful All-in-One Platform, But Pricey and Challenging for Small Businesses" What do you like about Athos Commerce? Athos Commerce provides comprehensive and robust search capabilities that includes suitable personalization and merchandising The program brings maj ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Search & Personalization, But Pricey for Small Firms" What do you like about Athos Commerce? Athos Commerce brings together all technologies for feed management, site search, personalization, merchandising, analytics, among others The search ### 5 Cons or Disadvantages of Athos Commerce ##### 1. Feature Deficiency Users find **feature deficiencies** in Athos Commerce, with irrelevant options and limited access on lower-tier plans. [ See 15 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132538&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Powerful search experience with Klevu" What do you dislike about Athos Commerce? There’s a minor learning curve if you’re customizing Klevu, which made the initial setup slightly challenging. Additionally, it lacks some advanced bu ![Lizz P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lizz P.") LP Lizz P. Mid-Market (51-1000 emp.) 5.0/5 "Lots of great fetures for the price" What do you dislike about Athos Commerce? I can only have reports sent to 3 users and not our whole team. not a huge deal ##### 2. Missing Features Users note the **missing features** in Athos Commerce, particularly in personalization and category merchandising compared to competitors. [ See 12 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132790&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 3.5/5 "Going well so far" What do you dislike about Athos Commerce? There is no reporting for product recommendation RH Richard H. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive software, easy to use and good service" What do you dislike about Athos Commerce? You can't import promoted products, we have to do them one by one, an import by terms/skus would be ideal ##### 3. Expensive Users find Athos Commerce **expensive** as costs grow significantly with business expansion and customization needs. [ See 9 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132514&qs=pros-and-cons#reviews) See Related User Reviews IE Ifeoma E. Mid-Market (51-1000 emp.) 4.5/5 "Powerful All-in-One Platform, But Pricey and Challenging for Small Businesses" What do you dislike about Athos Commerce? Smaller enterprises finds Athos Commerce very unattainable and highly priced The overhaul migration is also a major setback that we struggle with fro ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Search & Personalization, But Pricey for Small Firms" What do you dislike about Athos Commerce? Athos Commerce has a pricing that is steep and this minimizes the affordability for small firms The process of transitioning or migration from one ap ##### 4. Lack of Customization Users find the **lack of customization** in Athos Commerce limits their ability to personalize and optimize their experience. [ See 9 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132663&qs=pros-and-cons#reviews) See Related User Reviews ![Niall T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall T.") NT Niall T. Mid-Market (51-1000 emp.) 4.0/5 "An industry leader for search and listings merchandising" What do you dislike about Athos Commerce? - Limited rules for product recommendations - Applying and updating boosting rules across a large catalogue isn't user friendly GA Grete A. Mid-Market (51-1000 emp.) 5.0/5 "Reliable and Easy-to-Use Search Solution" What do you dislike about Athos Commerce? For some reason updating and integrating Klevu was not very easy, took a long time and was not very cost-efficient. Could be that we wanted to customi ##### 5. Limited Features Users express frustration with **limited features** , finding it inadequate for team needs and lacking insightful capabilities. [ See 9 mentions ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?filters%5Bsentiment_snippet%5D=2132743&qs=pros-and-cons#reviews) See Related User Reviews ![Niall T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niall T.") NT Niall T. Mid-Market (51-1000 emp.) 4.0/5 "An industry leader for search and listings merchandising" What do you dislike about Athos Commerce? - Limited rules for product recommendations - Applying and updating boosting rules across a large catalogue isn't user friendly ![Lizz P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lizz P.") LP Lizz P. Mid-Market (51-1000 emp.) 5.0/5 "Lots of great fetures for the price" What do you dislike about Athos Commerce? I can only have reports sent to 3 users and not our whole team. not a huge deal ![Ellie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ellie P.") EP Ellie P. Digital Operations Manager Small-Business (50 or fewer emp.) 9/18/2024 "Great Software, Subpar Support" 1/5 What do you like best about Athos Commerce? Springspring is a strong and robust platform with all the features want for this kind of software. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? They really fall apart in customer service unless a ticket is marked urgent; they have 3 week turnaround on responding to tickets in the busier months. This means you have to overreact or be patient to get something resolved. They also lock you into automatic year-long contracts, so they have no incentive to help you. Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? Searchspring offers a strong platform for delivering search and merchanising onsite. It helps customers quickly connect with the items they are looking for. Review collected by and hosted on G2.com. Show More Response from Elizabeth Smith of Athos Commerce [Editedit](https://www.g2.com/survey_responses/athos-commerce-review-10274739/official_response/edit) Thank you for sharing your experience with us, Ellie. We're delighted to hear Searchspring has proven to be a powerful platform for Knifewear. While we understand your frustration regarding your Support request, our SLA prioritizes urgent tickets. While we strive to address all requests promptly, some may take longer to complete, especially those that involve custom requests outside of standard services. We're committed to ensuring all customers receive timely and effective assistance and we welcome the opportunity to support you further. Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 8/22/2024 "Klevu is a great tool, but could use more account management support" 4/5 What do you like best about Athos Commerce? We use Klevu for our site search and product recommendations currently. The site search is huge for us. Klevu automatically recognizes typos, synonyms and beyond product data Klevu also uses our sales and product click data to order relavent results. This took us light years ahead of our previous site search which only returned exact search matches and in no particular order. The tool is easy to use and there are lots of options for customizing, optimizing and merchandising results. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? The support team is very helpful, but we fall into a tier that doesn't qualify for account management even though we are using two of their products. The lack of account management leaves us in the dark on strategies to employ that I think would really help catapult us to the next level to get more out of Klevu and to ease some frustrations we've experienced. Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? Klevu makes it easier for customers to find what they are looking for using our site search which I believe has led to more sales from users that use the site search. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 8/16/2024 "Easy integration and improved search function" 4/5 What do you like best about Athos Commerce? The search function has drastically improved the users experience on our website. As well as the template for viewing the list of items the user is searching for. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? Recommendations are a nice feature but time consuming to setup for our catalog. Wish there was a more streamlined process offered by Klevu. Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? They've helped us solve the search function and how the items display when a customer types in certain words. Also, the recommendations were a little confusing at first to setup the correct rules we wanted for certain products. Review collected by and hosted on G2.com. Show More 12/20/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![James K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James K.") JK James K. Operations Director Small-Business (50 or fewer emp.) 8/22/2024 "An excellent tool for e-commerce business" 4/5 What do you like best about Athos Commerce? Klevu allows us to ensure that the right products are being shown to the right people at the right time - this is an invaluable source of revenue generation for us. The connection with Klaviyo is especially useful. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? Not much in particular - there are a couple of navigational elements within the merchandising tool that could be better, but it's a minor quibble. Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? - preventing dead end product pages by ensuring customers have other options to look at - ordering category pages in a way that ensures the most profitable items are seen first - customisable search means we can show the products we most want our customers to see Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Osazemen A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Osazemen A.") OA Osazemen A. Account executive Enterprise (\> 1000 emp.) 11/13/2024 "sales manager" 5/5 What do you like best about Athos Commerce? Searchspring is fantastic for its powerful search and merchandising capabilities, which boost product discovery and personalize shopping experiences, ultimately driving higher conversions. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? A potential drawback of Searchspring could be its learning curve, especially for users who are new to advanced search and merchandising tools. Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? Searchspring is tackling the challenge of delivering highly relevant, personalized search results and product recommendations, which helps to improve the shopping experience for customers. This leads to higher conversion rates and increased average order value as customers can find what they’re looking for quickly. For businesses, it also reduces bounce rates and boosts engagement, ultimately supporting revenue growth and customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 9/9/2024 "Powerful search experience with Klevu" 5/5 What do you like best about Athos Commerce? Klevu offers robust search capabilities with easy backend customization, allowing us to tailor the search experience to our needs effortlessly. We collaborated with Klevu to implement custom category landing pages, and their support handled it seamlessly. The integration process was extremely smooth, thanks to their well-documented guides. We successfully hosted around 275k products and multiple store views on Klevu. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? There’s a minor learning curve if you’re customizing Klevu, which made the initial setup slightly challenging. Additionally, it lacks some advanced built-in merchandising tools for product promotion, but this is a small trade-off given its overall performance. Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? Klevu handles nearly 300K products out of the box and provides powerful customization options without needing extensive coding. This improves our search functionality and allows us to tailor the experience effortlessly. Review collected by and hosted on G2.com. Show More 9/20/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") IR Verified User in Retail Small-Business (50 or fewer emp.) 8/21/2024 "Best thing we ever invested in!" 5/5 What do you like best about Athos Commerce? Honestly searching is so easy now. Its so smart and easy to adjust. Takes me less than a minute to customise a search now. I dont know how we managed before Klevu, Its also so easy to intergrate with our site. There is always support when we need it and they know what they are talking about. My favorite thing is they can send a report everyday with failed searches giving us ideas about potential new products. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? That not every site uses it! Some of the other programs we have with a search just feel so clunky now because im so used to how Klevu does a search so well Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? We have over 200K products on our site and klevu instantly helps with the searches. Customers can now find products that were buried deep that we previously were struggling to sell Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. Mid-Market (51-1000 emp.) 5/3/2024 "Powerful, easy to use" 4/5 What do you like best about Athos Commerce? The best thing about Klevu is its simplicity. You can tweak lots of different settings if you really want to fine tune things or you can simply leave the tool to determine the most relevant products to show (for site search) and it does a pretty reasonable job of doing so. From a developmental perspective, it was pretty easy to get set up. Customer support has always been highly efficient with responses often coming only a few minutes after an enquiry has been sent. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? There are some tools on the market that give you more options in terms of customisation of search and category results pages, though this does often come at the expense of simplicity. Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? We used a powerful site search provider before switching to Klevu for both site search and category pages. The problem that we had was that it was overly complex, difficult to use and took up a lot of developer resource when we wanted to make even fairly simple changes to the category page. Klevu is much easier to use, doesn't require anywhere near as much developer intervention whilst still providing us with powerful, intelligent search and category page merchandising. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Max W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Max W.") MW Max W. Digital Marketing and E-Commerce Manager Mid-Market (51-1000 emp.) 4/30/2024 "Outstanding Support - team is a true partner for success" 4.5/5 What do you like best about Athos Commerce? We have about 100,000 products on the Magento 2 ecommerce platform. We have a somewhat peculiar product set with complex rules required about what order we need to display certain products and certain product statuses. Just indexing our products took some special system gymnastics, but the Klevu development team took it as a challenge and has worked hand-in-hand with our team to show our customers just what they're looking for. They really nailed it, and their customer support has been outstanding ever since. In addition, Klevu's product synonym system and predictive spelling adjustments easily allows us to accommodate our users' regional jargon and misspellings. Merchandising and promotions has been very intuitive and effective for us as well. Since we release dozens of new products a week, I use Klevu several times a month to update promotions, expand our synonym library, or pull down statistics for reporting. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? I'd love if they had a more robust analytics and reporting suite built in. Implementation with our system was trickier than we expected, but that has more to do with our own system. Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? We used to have a bare-bones search platform on our site when we migrated to Magento 2, and our customers hated it. Our customer service team used to have to field dozens of calls a week from customers complaining about the site search. Now a little more than a year into using Klevu, those customer service calls have almost entirely vanished, and the few that do come in over the course of a month are easily resolved by the team. Even better, we're able to quickly make adjustments to our search in order to make sure that particular situation never comes up again. Klevu has been a win across several departments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 12/11/2024 "Klevu is easy to use and works great" 5/5 What do you like best about Athos Commerce? The Klevu platform has been very easy to use. We have used it for years to setup category pages, synonyms, and search redirects. Review collected by and hosted on G2.com. What do you dislike about Athos Commerce? I can't really think of any downsides since I have never really had any issues, and if I did, Klevu support was always readily available to help me through any questions I may have had. Review collected by and hosted on G2.com. What problems is Athos Commerce solving and how is that benefiting you? Klevu makes it easy for our customers to find the items we want them to find. Review collected by and hosted on G2.com. 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