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AT&T U-Verse
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AT&T U-Verse
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3.2 out of 5 stars
See all 14 AT&T U-Verse reviews
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AT&T U-Verse Reviews & Provider Details

Editadmin
Verified User in Wireless
TW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task AT&T U-Verse helped with:

used att for internet Review collected by and hosted on G2.com.

What do you like best about AT&T U-Verse?

they are a big well known company in the area Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

custom service is severely lacking most of the time Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

service is spotty and custoemr service not great Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

internet usage Review collected by and hosted on G2.com.

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AT&T U-Verse Overview

Editedit
What is AT&T U-Verse?

Control your DVR, set favorites, and stream live TV or On Demand. Plus, use your wireless device to manage your U-verse wherever you go.

AT&T U-Verse Details
Discussions
AT&T U-Verse Community
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Provider Description

Control your DVR, set favorites, and stream live TV or On Demand. Plus, use your wireless device to manage your U-verse wherever you go.

Seller Details
Seller
AT&T
Year Founded
1876
HQ Location
Dallas, TX
Twitter
@ATT
899,288 Twitter followers
LinkedIn® Page
www.linkedin.com
175,899 employees on LinkedIn®
Ownership
NYSE: T
Phone
+1.210.821.4105
Total Revenue (USD mm)
$160,546
Description

AT&T provides telecommunication and media services, offering wireless communication, broadband internet, and digital entertainment to both individual consumers and businesses worldwide.

Recent AT&T U-Verse Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"OK if you plan on bundling services otherwise there are better Internet options"
Fiber Internet service itself is fast and reliable.
Read more
Kristy G.
KG
Kristy G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Work from home experience!"
Other than the monthly cost, I love that I can work from home and. Don't have to worry about service interruptions.
Read more
Verified User
P
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"lab assistant"
I like the variety of package deals that were offered along with the nice prices some had. AT&T u-verse had a various amout of things and channel t...
Read more

AT&T U-Verse Media

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13 out of 14 Total Reviews for AT&T U-Verse

3.2 out of 5
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13 out of 14 Total Reviews for AT&T U-Verse
3.2 out of 5
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13 out of 14 Total Reviews for AT&T U-Verse
3.2 out of 5
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Overall Review Sentiment for AT&T U-VerseQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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VT
IT Administrator
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AT&T U-Verse?

Reliable connectivity, all equipment provided with service, support is available when need, corporate discounts/promotions available Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

Litmited bandwidth and speed, some times it is hard to get a hold of support Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

If you have issue with other internet providers due to geographic situation, cost or infrastructure issues, AT&T U-Verse is your alternative choice for reliable services and affordable rates. Save your business overhead cost with AT&T U-Verse for easy setting up and free on-premise equipment Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

Provides reliable internet service for both my business and home, rarely having outage or issue but when there is issue, prompt support provided which has allow business running smoothly without interruption. Review collected by and hosted on G2.com.

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Verified User in Entertainment
PE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about AT&T U-Verse?

I like the variety of package deals that were offered along with the nice prices some had. AT&T u-verse had a various amout of things and channel to choose from. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

On the flipside AT&T U-verse did have some flaws. The service stayed down way too much and took days for it to be restored. Most of the equipment was outdated and in need of an upgrade. the attitude of the workers they had in customer service. Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

I would check out other people reviews and check to see if they have done any upgrades lately. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

I needed internet and phone services so invested in AT&T U-Verse. The service was ok and the price was reasonable. The service techs were patient and had awesome customer service. Review collected by and hosted on G2.com.

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Kristy G.
KG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about AT&T U-Verse?

Other than the monthly cost, I love that I can work from home and. Don't have to worry about service interruptions. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

Services are fair and much better than Comcast. No downside for me. Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

Yes, I have made recommendations to my neighbors and friends. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

I switched from Comcast to AT&T U-Verse. I needed more consistent and faster service. AT&T U- Verse met my expectations. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AT&T U-Verse?

Fiber Internet service itself is fast and reliable. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

Customer service is abysmal, and you are required to use their mediocre Internet gateway for access. Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

Only consider DSL service if it is your ONLY option. Fiber service is the way to go when available. Prices are reasonable if you are bundlign TV and phone, otherwise other ISPs generally offer a better value for Internet. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

High speed fiber Internet is generally reliable and relatively cost-effective. Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
PN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AT&T U-Verse?

Quality of the product and very user friendly Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

Having to call customer service but that's anywhere Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

Just know that better quality products are more expensive than competitors but it's worth it Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

Great reliable streaming and on demand entertainment Review collected by and hosted on G2.com.

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Verified User in Insurance
GI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AT&T U-Verse?

What I liked best was their support service. They were able to quickly and easily solve any problems I had that were configuration related, and would send someone out if their troubleshooting didn't work. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

One thing I disliked was the price and reliability. They are one of the more expensive options, and you don't get a lot of bang for your buck. The service was also frequently dropping or slowing down on their side. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

AT&T U-Verse was our internet provider at a previous workplace. They were able to deliver fast internet and were very flexible when it came to configuration and setup for us. Review collected by and hosted on G2.com.

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Tierney F.
TF
PACU Charge Nurse
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task AT&T U-Verse helped with:

AT&T U-verse provided me with a subscription for television, which allowed me to watch documentaries needed for college projects/homework assignments. Review collected by and hosted on G2.com.

What do you like best about AT&T U-Verse?

I like that AT&T U-Verse is fast and has high-speed cable providing you with more instantaneous bandwidth. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

I don't particularly appreciate that AT&T U-Verse frequently increases their prices. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

I am solving the problem of not having access to media entertainment/television. I am up-to-date on current events and can watch the news with AT&T U-Verse. Review collected by and hosted on G2.com.

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Verified User in Higher Education
GH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task AT&T U-Verse helped with:

Internet access for remote work Review collected by and hosted on G2.com.

What do you like best about AT&T U-Verse?

It's affordable and generally sufficient for internet access for my home office. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

There are times when the speed is slow especially with uploading video files and using Zoom for videoconferencing. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

I need consistent internet access at home to work remotely. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
TH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task AT&T U-Verse helped with:

This program has helped with our media connections. Review collected by and hosted on G2.com.

What do you like best about AT&T U-Verse?

I like that it is easy to connect and that customer service is accessible. Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

I dislike that there are connectivity issues although this has been improved. Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

I have solved connectivity issues and realized the ease with improving communication. Review collected by and hosted on G2.com.

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Verified User in Computer Software
OC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Describe the project or task AT&T U-Verse helped with:

It would help avoid using Spectrum Review collected by and hosted on G2.com.

What do you like best about AT&T U-Verse?

i like that it is cheaper and better customer support than Spectrum Review collected by and hosted on G2.com.

What do you dislike about AT&T U-Verse?

I wouldn't say I like that service is limited to certain areas Review collected by and hosted on G2.com.

Recommendations to others considering AT&T U-Verse:

it is user friendly and better customer service Review collected by and hosted on G2.com.

What problems is AT&T U-Verse solving and how is that benefiting you?

Not applicable because I cannot use it at my home. Review collected by and hosted on G2.com.

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AT&T U-Verse Comparisons

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