Astronaut
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Astronaut
By Astronaut
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4.4 out of 5 stars
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Astronaut Reviews & Product Details - Page 2

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Astronaut Overview

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What is Astronaut?

The B2B customer support platform for Telegram. Stop losing deals because of slow Telegram support. Astronaut helps your team respond faster, close more deals, and keep customers happy.

Astronaut Details
Discussions
Astronaut Community
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Product Description

Stop losing deals because of slow Telegram support. Astronaut helps your team respond faster, close more deals, and keep customers happy.

Seller Details
Seller
Astronaut
Year Founded
2023
HQ Location
San Francisco, CA
Twitter
@astronautchat
2,063 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Victoria L.
VL
Overview Provided by:
Victoria Liang

Recent Astronaut Reviews

MR
Miguel R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great tool for doing video interviews"
I really like Astronaut because makes it easy to conduct video interviews. The platform is very user-friendly and help me save a lot of time by all...
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KK
Krishna K.Mid-Market (51-1000 emp.)
5.0 out of 5
""Great Platform for Placement and Hiring. Efficiency and Comfortable to Use""
The software is straightforward to use and makes hiring simple and implementation new method. Additionally, it makes it simple to stay current o...
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Harsh B.
HB
Harsh B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Powerful community engagement tool"
Its easy to integrate and easy to use functionality with slack. I dont need to implement those backend functionalities anymore to track engagement ...
Read more
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Astronaut Media

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42 Astronaut Reviews

4.4 out of 5
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42 Astronaut Reviews
4.4 out of 5
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42 Astronaut Reviews
4.4 out of 5
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Astronaut Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AstronautQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SH
Digital Experience Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Astronaut?

Engagement heatmapping is extremely useful for understanding when you receive high levels of user engagement and can better work or allocate around these busy peroids. Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

Can take some time to get into and become proficent in but worth it when you are. Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

It is helping to understand the best times to interact with our users and when they are most active with our socials. It also helps to see a lot of the frequently asked questions they have and we can then review what is important to their needs. Review collected by and hosted on G2.com.

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JH
Market Research Analyst
Oil & Energy
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Astronaut?

It helped me to identify possible areas of negative feedback or interest to which I could adapt the level of my responses and further actions. Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

Athread labeled as ‘general discussion’ might contain a list of new features users are expecting and bugs reported by the users during the beta test of the product. Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

Astronaut has helped me manage the tasks of a community manager better. It really helps me pinpoint areas of concern and possible communities to engage with far more quickly. Review collected by and hosted on G2.com.

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Monshul T.
MT
Procurement Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Astronaut?

The App is space-themed icon pack that transforms your smartphone into outer space. The app is free to download and use. However, to use this theme, you must first install +HOME, the free customization launcher app. Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

Nothing to dislike about it as the app is very user freindly Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

The app offers a wide range of space-themed icons that will give your smartphone a unique and personalized look. The app is easy to use and navigate, making it accessible to everyone. Review collected by and hosted on G2.com.

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Ali M.
AM
Account Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Astronaut?

Astronaut very technical software to use and it's really has different features and I enjoy using it day to day Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

Maybe when it integrated with different software need more time and technical integration Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

Many time was helpful for me suing through social media apps for Review collected by and hosted on G2.com.

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Sangmesh D.
SD
Senior UI/UX Designer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Astronaut?

Automated interview scheduling and AI assesments helped us a lot in reducing efforts in hiring process Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

People who are not familiar with AI might need some time to get familiar with the tool Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

The AI-driven assessments and video interview features helped us in remote hiring, making it easier to assess a broader talent pool as we are remote working company Review collected by and hosted on G2.com.

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B. J.
BJ
Data Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Astronaut?

I like the interface and the realtime dashboard Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

As much till date if i am talking about my experinece then there is nothing to dislike in my opinion about astronaut Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

It will provide uncovers deep, AI-powered insights and recommendations that can help you drive the most important metrics for the business also it provide enhanced customer support,Synthesiz feedback,Drive growth and Retention as well as Save Time Review collected by and hosted on G2.com.

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KK
Senior Consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Astronaut?

Best thing about this product is you can use your custom code to achieve user requirements and easy to use in case of extendibility. Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

As of know nothing to dislike about this product it's really nice and more flexible in your HR activity things. Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

It solves the problem like, able to focus on your time on meeting with or interviewing process and hiring process fast. Review collected by and hosted on G2.com.

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Harshit G.
HG
Software Developer Intern
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Astronaut?

It is best because it provides the best assistant for the community managers for their insights , their sentiments with the help of AI Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

One thing which is not up to the mark is that starting its data privacy is a bit concern Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

It is solving the problem of giving valuable insights and suggesting some.good strategies which is benefits me directly for the insights Review collected by and hosted on G2.com.

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Ansumant T.
AT
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Astronaut?

It's ability to improve my efficiency and enhance my productivity Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

Waiting for its update can do better on some areas of customer service Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

Its helping in getting the sentiments about my clients and how they can improve for better and not only that it helps in new launches as well by helping us understanding the latent needs of the tools Review collected by and hosted on G2.com.

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Ronak S.
RS
Associate Vice President | Organic Marketing
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Astronaut?

Faster social listening with more reliability. But it is efficient to use and integrate. We have used its implemented version with high frequency of usage and enjoyed good customer service Review collected by and hosted on G2.com.

What do you dislike about Astronaut?

The tool is still evolving. Can't comment on this Review collected by and hosted on G2.com.

What problems is Astronaut solving and how is that benefiting you?

It is a genie for marketing professionals. It comes with numerous features but my fave one is its social listening tool. Review collected by and hosted on G2.com.

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Astronaut