Top Rated Astrea IT Services Alternatives
I have used Astrea's "Case Merging" component for my SalesForce instance. Their team has helped me throughout during installation and made some important customization as well in their component that suited my organization. Review collected by and hosted on G2.com.
Their product and strong team support. I also liked the fact that they were able to customize product based on my business needs. Review collected by and hosted on G2.com.
4 out of 5 Total Reviews for Astrea IT Services
We worked with Astrea on a small custom Lightning component and they were great! Their quoted prices are very reasonable, and they were communicative and helpful every step of the way.
We discovered some additional needs to make the component fit our workflows while testing their first delivered version of the package, and they were kind enough to make those tweaks very quickly (<24 hours) at no additional charge. They checked in and made sure everything was working the way we needed it, and answered my many questions quickly and thoroughly.
We did have to do significant testing/QA on our end--found a bug in their initial delivery--but the Astrea team jumped in and fixed anything I found very quickly, even if it was more of a 'need an additional workaround for Salesforce limitations' type of issue than a code bug. Overall, I can't recommend them highly enough. Review collected by and hosted on G2.com.
Excellent customer service, quick turnaround times Review collected by and hosted on G2.com.
We have worked with Astrea over 18 months now and we will continue to use them going forward on implementing our new Salesforce CRM system. Review collected by and hosted on G2.com.
We have worked with Astrea over 18 months now and we will continue to use them going forward. Astrea have always been extremely prompt in delivering Salesforce work work and responding to our queries. They work as a team, if one is not available, someone else can step in. Overseeing the process is the Director Naveen who responds to queries & quotes. It works well. Any queries over hours are dealt with the Director. We operate on both a fixed price rate for pieces of work and for other work we have an hourly rate. Items are logged on a daily basis on Google sheets. Review collected by and hosted on G2.com.
We did many customization in Servicemax for Work Orders and in Financial Force that Asreait helped us with triggers and processes to meet our business needs Review collected by and hosted on G2.com.
Astreait is thorough and gets back to us with questions and will test and modify customizations to meet or specifications. We have always been able through emails and calls work with them to reach our desired results Review collected by and hosted on G2.com.
They have help us to implement Salesforce and have done great work on that. Review collected by and hosted on G2.com.
There passion towards work and good knowledge. Review collected by and hosted on G2.com.
