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AssureHire Reviews & Product Details

AssureHire Overview

What is AssureHire?

Employment Background Screening We provide fast pre and post-employment background checks including criminal, employment, and drug testing and many other screening services. Fast 98% of our background checks are completed in less than 24 hours. At AssureHire, our mission is to help you build a great organization through fast and compliant screening solutions that ensure the applicant experience and personal identifiers are held in the highest regard. AssureHire's leading platform leverages the latest in online and mobile technologies (including messaging, email, and geo-location) giving us a clear advantage in turnaround times vs. our competitors. Compliant AssureHire's technology also assists with complex legal requirements and regulations such as EEOC and FCRA. By automating compliant and best practice processes, risks such as human error and inefficient record keeping can be avoided. Service AsssureHire is backed by a team of professionals with deep expertise and passion for helping companies build safe and productive workplaces. Every account receives a dedicated account manager with unlimited phone, text, and email support. AssureHire is based in Northern California and does not offshore any services or candidate information except as required for international screening.

AssureHire Details
Product Website
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Product Description

AssureHire automation ensures background screening process is compliant and fast so users can free their inner HR Hero to build a great organization.


Seller Details
Seller
Mitratech
Company Website
Year Founded
1987
HQ Location
Austin, TX
Twitter
@MitratechLegal
1,035 Twitter followers
LinkedIn® Page
www.linkedin.com
1,603 employees on LinkedIn®
Description

Mitratech is a proven global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expense, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise. For over 30 years, the experts at Mitratech have been focused on solving the complex needs of legal departments and risk & compliance professionals – and building their success. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. We partner with our clients to design, develop, deliver and support the best legal, risk management, and HR software solutions around, so their departments can become hubs of efficiency, innovation, and excellence for the entire organization.


TJ
Overview Provided by:

Recent AssureHire Reviews

ES
Eric S.Mid-Market (51-1000 emp.)
0.0 out of 5
"Lack of quality of Background Check"
Absolutely nothing at all. There is nothing but terrible things about AssureHire!
Shelly M.
SM
Shelly M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Awesome Customer Service"
The startup with AssureHire was smooth; their customer service was available for any questions or concerns.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Review"
Easiness of the portal and how customizable it is
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

AssureHire Media

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11 AssureHire Reviews

4.1 out of 5
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11 AssureHire Reviews
4.1 out of 5
11 AssureHire Reviews
4.1 out of 5

AssureHire Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
G2 reviews are authentic and verified.
ES
HR Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about AssureHire?

Absolutely nothing at all. There is nothing but terrible things about AssureHire! Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

EVERYTHING! AssureHire has hands down the worst customer service ever, along with the worst background check I have ever seen run.

A background check ran on a recent employe revealed a clear background. However when the new hire started it was revealed that another current employee knew of this individual and upon looking further they had Felony charges on their background check that AssureHire missed.

When reaching out to the Customer Support Manager, I was informed that only the names matched and only partial DOB and SSN so they marked the report as invalid. When questioned further on why they didnt further investigate if they got partial matches and call the county in reference with finalized charges. The CSM informed me that they have a service we can purchase where it will ask the canddiate to disclose any criminal activity.

WHY should we pay for a service beyond the background check we are already paying for when AssureHire failed to do thie job and reach out to the court to confirm the validity of the partial match of the individual.

DON NOT USE THEM EVER! THEY SHOULD BE SHUT DOWN! Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

NONE AT ALL Review collected by and hosted on G2.com.

Shelly M.
SM
Human Resources & Accounting Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about AssureHire?

The startup with AssureHire was smooth; their customer service was available for any questions or concerns. Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

There have been no issues with them so far. Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

We are utilizing AssureHire for our pre-employment background and drug screenings. Review collected by and hosted on G2.com.

Tanya H.
TH
Administrative Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssureHire?

The process is very simple and easy to go through Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

I don't have the ability to see reports, which has nothing to do with the product itself. Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

Background checks are coming back quicker vs the previous company we used. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about AssureHire?

Easiness of the portal and how customizable it is Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

Time it takes to receive drug screen results. Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

Pre-employment drug screens, MVRs and background checks Review collected by and hosted on G2.com.

Sunil S.
SS
Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssureHire?

Useful tool for Recruitment Selection

One saves lot of time n energy Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

Nothing specific

If they have started online redressal,

I am not sure Review collected by and hosted on G2.com.

Recommendations to others considering AssureHire:

You save lot of time n energy n make

Recruitment Selection process faster Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

Recruitment Selection process

To save time n faster process Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about AssureHire?

How fast and accurate the application works. Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

There is nothing you can really dislike. Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

We can run both drug tests and MVR's through the platform. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssureHire?

AssureHire is user friendly on both sides, and is easy to use for the employee Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

Sometimes the customer service is slow to get back, but other than that it's a solid program Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

We needed a background check verification program that was compatible with our current hiring process, and this program works well Review collected by and hosted on G2.com.

Anderson d.
AD
Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AssureHire?

AssureHire is mainly used by our company to do criminal, drug and other testing for candidates before hiring. It helps us choose the most perfect employees for our requirement and is trustable. It is truly the path to success and increases the on-boarding time. The checks that it does are accurate and is not time consuming at all as it takes at maximum 24 hours to produce the results. It works not only on desktop but also as a mobile application so you can use it anytime and anywhere. There is no need of uploading the employee information by yourself but AssureHire does it itself by loading it to the candidate profile. Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

Honestly with AssureHire there were hardly anytime where we faced problems or where it wasn't solved. I had a positive experience with it so to write about any complaints will be a stretch. Its one of the few softwares which only have advantages which is kind of hard to find these days. Review collected by and hosted on G2.com.

Recommendations to others considering AssureHire:

AssureHire is a fast and reliable system that proved to be a useful purchase. Due to its accurate checks I strongly suggest this to everyone. Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

The customer service was also caring and friendly to work with.It saved us a lot of time and we spent this time doing something else useful so it helped our business grow. It keeps us updated through messaging and email system. Review collected by and hosted on G2.com.

Jen M. J.
JJ
Human Resources Director
Individual & Family Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about AssureHire?

I like using AssureHire as it's very easy to use and has saved our HR Department quite a bit of time. It integrates into our ATS nicely, no more manually uploading data. Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

I have no complaints at this time as it's been intuitive and the customer service is very helpful. Review collected by and hosted on G2.com.

Recommendations to others considering AssureHire:

This will save you time. The customer service is outstanding. Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

We are required to conduct background checks and drug screens at our company. AssureHire has increased our onboarding time. We used to take forever to get reference checks, and AssureHire has a very quick turnaround time for reference checks. Again, the data autofills into our ATS, so manually downloading and uploading data has been removed. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssureHire?

I like that AssureHire integrates into our ATS (Newton). Once the report is completed, it loads into our candidate's information. No more uploading on our end. Review collected by and hosted on G2.com.

What do you dislike about AssureHire?

I cannot think of anything I dislike at this time. Review collected by and hosted on G2.com.

Recommendations to others considering AssureHire:

If you use Newton, it's a seamless system. If you don't use Newton, I still recommend AssureHire as their rates are competitive, their turnaround time is fast, and they are easy to work with. Review collected by and hosted on G2.com.

What problems is AssureHire solving and how is that benefiting you?

Timesaving for our recruiters. Review collected by and hosted on G2.com.