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AssistEdge Reviews & Product Details

CS
SOFTWARE DEVELOPER
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssistEdge?

AssistEdge is best robotic process automation tool, control tower is good feature we can easily monitor all the BOTS which are setup under our user. monitoring can be done for all robots which are running, stopped, either in error state or in setup state , In all four state BOTS are categorized, we can also check all the machines current state under any one of the profiles of BOTS under our current users, notifications and process view are perfect feature of dashboard to monitor the complete activity. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

the thing which i dislike is, interface is not so user friendly , it needs more improvement, so that beginner can also handle, connectivity problem may occur which doesnt starts BOTS easily which are in stopped state, some options in menu pane after clicking opens in new window , should get open in same window but in new tab easily, some time it works very slow, portal takes time to get open. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

big business problems are solved easily via Assist edge RPA tool, it automates business processes and uses software robots to perform tasks which are otherwise performed by a person, manual user intervention is removed which increases business performance easily, which inturn increases business profits. these assists edge bots interact with other applications in a assigned rule base manner and performs assign task very quickly. Review collected by and hosted on G2.com.

AssistEdge Overview

What is AssistEdge?

AssistEdge is a scalable automation platform that helps enterprises modernize customer service, improve business processes and enhance operational productivity.

AssistEdge Details
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Product Description

AssistEdge is a scalable automation platform that helps enterprises modernize customer service, improve business processes and enhance operational productivity.


Seller Details
Year Founded
2014
HQ Location
Bangalore, India
Twitter
@edge_verve
5,897 Twitter followers
LinkedIn® Page
www.linkedin.com
2,294 employees on LinkedIn®

Zahaida K.
ZK
Overview Provided by:
Social Media Manager at EdgeVerve

Recent AssistEdge Reviews

Dhruvesh R.
DR
Dhruvesh R.Mid-Market (51-1000 emp.)
3.5 out of 5
"Automation tool review for developers"
Most helpful feature in this product is that we can automate the web application based interaction very easily and it also provides the support for...
Mayank T.
MT
Mayank T.Mid-Market (51-1000 emp.)
3.5 out of 5
"Good product with bright future"
The easy build interface for developers is the best part and easy plug-in integration.
VD
Vinit D.Enterprise (> 1000 emp.)
4.5 out of 5
"One stop solution for all automations to the enterprise!"
It clubs all the great features of automation and gives a cohesive end to end automation platform for enterprises.
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AssistEdge Media

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11 out of 12 Total Reviews for AssistEdge

4.0 out of 5
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Linda R.
LR
Marketing
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssistEdge?

The very best thing I like about AssistEdge is how it automates different businesses from different sectors. This has greatly improved our operation process and increased our productivity. We have also been able to modernize and deepen our Interactions with other people. Our support team has been able to improve their services.

It is actually the best tool for those businesses who want to upgrade to digital because it is very easy to automate using AssistEdge. You can easily automate whether you are a programmer or not Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

The only two problems I have realized about the product is the connectivity problem, especially for a starter. Mapping a Profile is also challenging using AssistEdge Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

We have been able to automate various business processes with a lot of people without either coding or programming knowledge. We can now get a lot of data without necessarily asking people. With. AssistEdge, you can get the best out of this technology Review collected by and hosted on G2.com.

Mayank T.
MT
Executive - IT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about AssistEdge?

The easy build interface for developers is the best part and easy plug-in integration. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

The limitations of drag and drop activities available and the some of the interface on the build studio. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

Automation of processes for various clients across the globe Review collected by and hosted on G2.com.

VD
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssistEdge?

It clubs all the great features of automation and gives a cohesive end to end automation platform for enterprises. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

Still lacks some integrations that can be used as a plug and play with multiple enterprise systems. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

Conducting end to end testing after a patch update for Oracle Fusion and had used AssistEdge RPA for performing manual testing on fields. Review collected by and hosted on G2.com.

Dhruvesh R.
DR
Senior System Integration Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about AssistEdge?

Most helpful feature in this product is that we can automate the web application based interaction very easily and it also provides the support for adding customised library injection using selenium. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

There is one thing which I feel bad for the product is that it doesn't have required feature for automation of windows based applications. The deployment is quite stressful for developers. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

Using assistedge, I have prepared automation solutions for clients business requirement which help the client in reducing the man hours by 90% on managing their applications. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssistEdge?

It helps businesses in different sectors automate and make their processes easier and more convenient for their users. it is a one-stop shop for those company who wants to upgrade their use of technology. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

I don't have any dislikes, I like the products and services you are offering to companies who need such technology and advancement. Review collected by and hosted on G2.com.

Recommendations to others considering AssistEdge:

Instead of looking for some products online, that can help you improve your services or even the tasks of your employees, why not choose AssistEdge. It is a one-stop shop to help your business grow. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

It makes our life easier and lessens human error. Using AI and automation greatly helps in this technology era and it provides all the data you needed without asking from different assigned personnel in the company. Review collected by and hosted on G2.com.

Utkarsh P.
UP
System Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about AssistEdge?

The best part is the UI of the Assist Edge studio. It doesn't have many button unlike other RPA platforms which makes Assist Edge a User-friendly application w.r.t UI. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

Although AE offers almost all the functions which any RPA platform should have, the Admin Module Console is quite messy when it comes to control the BOT. Profile Mapping is a bit tricky tash here in Assist Edge Review collected by and hosted on G2.com.

Recommendations to others considering AssistEdge:

You can opt Assist Edge for Automation, however, there are other better products in the market for the same purpose which has better capabilities and functions. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

I have recently automated a Service Desk operations for the client and they are quite happy with the solution and the speed of automation, which has helped them save ample FTE. Review collected by and hosted on G2.com.

Amin P.
AP
Intelligent Automation Developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssistEdge?

Custom code integration is very simple and feasible option always available. Controlling of bots, scheduling, monitoring is easy. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

Setup requires lots of technical knowledge and time for normal user. Reporting with pre-built templates not available to user and configuration is time consuming. Review collected by and hosted on G2.com.

Recommendations to others considering AssistEdge:

Complex processes requires more .net technical expertise if using AE as a user. External applications integration is not provided fully as compared with other RPA tools. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

Clients finance, accounting processes automation is executed successfully with improved ROI and reduced FTE costs by 30%. Review collected by and hosted on G2.com.

BR
System Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about AssistEdge?

I can automate most of my daily repetitive task by simply creating a flowchart of steps involved. interface is user friendly and we don't have to write much code, its just drag and drop. with the help of eva bot i can run or schedule my automation anytime. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

on doing automation with the help of google , Google was able to identify the bot and was asking me for image captcha. so my automation was failing in that case. and i had no idea how to bypass this captcha. Review collected by and hosted on G2.com.

Recommendations to others considering AssistEdge:

I would highly recommend this product to people because with the help of this product we can save a lot of time and manual efforts.various repetitive task which use to consume a lot of time when done manually now can be automated with assist edge. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

some routine task of my office was made simple with the help of automation. instead of doing those repetitive task i just had to run the bot. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about AssistEdge?

Robotic Process Automation was never so easy without this tool. We can make our daily life processes very easy with the help of assist edge community edition. You don't need to know programming or coding to start automation. it has very user friendly template to solve most of our problems. just by dragging and dropping we can create and publish our automation. and with the help of eva bot we can easily schedule our automation whenever required. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

if we use google to fetch the data for automation, google will identify our bots and then we have to solve the image capcha to resolve this. Review collected by and hosted on G2.com.

Recommendations to others considering AssistEdge:

If you are from testing background you can use automation for test cases without prior knowledge of coding just by using its simple drag and drop features for automation testing. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

We can use it for our daily life day to day repetitive problems that we have to solve. automation is good for repetitive processes and saves a lot of human efforts and time. I used it to filter out my useful emails, watch my working hours. and there are lots of stuff that you can do with automation. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about AssistEdge?

1.Visual editor feature and Scheduling bot is much easier

2.Embedded AI in tool.

3.Workflow design of the tool is best for RPA

4.AssistEdge is backed up with good community support.

5.I can analyse bot run history,task failures,task logs with its Bot analytics feature. Review collected by and hosted on G2.com.

What do you dislike about AssistEdge?

1. Sometimes ,fails to close the browser.

2.Bot fails in search Time out issue .

3. Dropdown selection feature is worst. Review collected by and hosted on G2.com.

What problems is AssistEdge solving and how is that benefiting you?

It worked well most of the time as visual editor is embedded. So, i can automate things with our c# code. I worked for my client in tail spend management automation process. Review collected by and hosted on G2.com.