---
title: Asset Bank Reviews
meta_title: 'Asset Bank Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 80 reviews by the users' company size, role or industry to
  find out how Asset Bank works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 80
  scale: '5'
date_modified: '2026-08-06'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# Asset Bank Reviews
**Vendor:** Bright  
**Category:** [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 80
## About Asset Bank
Asset Bank is a Digital Asset Management (DAM) solution that helps organisations centralise, manage and share digital assets while maintaining clear control over consent, rights and permissions. From images and videos to documents and brand assets, Asset Bank helps ensure content is used correctly, compliantly and by the right people, every time. Trusted by over 500 organisations worldwide, Asset Bank works with leading brands across education, not-for-profit, food &amp; beverage, travel, housing associations &amp; real estate, and automotive. Customers include the University of Bristol, The Open University, Fever-Tree, Wagamama, Young’s, Amnesty International and Breast Cancer UK. Designed to be intuitive yet highly flexible, Asset Bank makes it easy to manage access, usage rights, consent forms and expiry dates as part of everyday workflows. The result? Reduced risk, better collaboration and more value from the digital assets at the heart of your brand. With Asset Bank, you can: - Provide secure access to staff, agencies and partners with granular permission controls - Manage consent, rights, licences and expiries in one central place - Ensure assets are only used where and when they’re approved - Find assets fast with AI-powered tagging and smart search - Share, download or convert assets into approved formats and sizes - Track asset usage and engagement across teams Book a demo to see how Asset Bank can help you take control of your digital assets – or start a free, 30-day trial and experience it for yourself.



## Asset Bank Pros & Cons
**What users like:**

- Users praise the **responsive and effective customer support** from Asset Bank, enhancing their overall experience and organization. (4 reviews)
- Users value the **centralized cataloging and efficient search functionality** of Asset Bank, greatly enhancing asset management workflows. (3 reviews)
- Users value the **easy and secure content sharing** capabilities of Asset Bank for managing large files efficiently. (2 reviews)
- Users appreciate the **high customizability** of Asset Bank, which efficiently manages complex structures with great support. (1 reviews)
- Users value the **highly adaptable customization options** of Asset Bank, enhancing their overall experience and efficiency. (1 reviews)
- Ease of Use (1 reviews)
- Easy Organization (1 reviews)
- Easy Search (1 reviews)
- Easy Setup (1 reviews)
- Users value the **efficient image cataloging** of Asset Bank, enhancing accessibility and organization for their media assets. (1 reviews)

**What users dislike:**

- Users find the **learning curve steep** , making initial setup and uploading processes challenging for new team members. (3 reviews)
- Users find the **search functionality lacking** , reporting difficulties with filtering and overall usability of the system. (2 reviews)
- Users find the **feature limitations** of Asset Bank hinder intuitive use and effective folder management for access control. (1 reviews)
- Users face challenges with **filtering issues** , making it difficult to change settings and effectively search for assets. (1 reviews)
- Users find the **folder management confusing** , with unclear access settings and reliance on manual organization. (1 reviews)
- Image Management (1 reviews)
- Insufficient Training (1 reviews)
- Integration Issues (1 reviews)
- Poor Navigation (1 reviews)
- Users experience **tagging issues** with AI accuracy, requiring manual checks and lacking intuitive folder management. (1 reviews)

## Asset Bank Reviews
  ### 1. Fast and reliable.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kenn R. | Regional Web Manager (Lowrance), Consumer Electronics, Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2016

**What do you like best about Asset Bank?**

Most all of the content on the app is maintainable by the admin.  Multi-lingual support is also an important feature.  The search features are very extensive and are even adjustable via the Administrative interface.  The automatic creation of thumbnail images is also a nice feature.  This saves lot of time by not having to create and upload multiple image sizes.

**What do you dislike about Asset Bank?**

No global support.  European workday hours only.  An online ticket tracking system would also be helpful to be able to track open issues and past resolutions.  Currently, I have to look back through my email to find answers to past questions.  It is also a bit of an issue that I don't have access to some of the settings which are located in a file within the file structure of the site.  When you go with the hosted solution, this access isn't available.

**Recommendations to others considering Asset Bank:**

A fully-hosted option is available.  This is really nice so you don't need to worry about having the infrastructure to host internally.   Support is responsive within the business hours of the UK.

**What problems is Asset Bank solving and how is that benefiting you?**

Sending a quick link to a lightbox with all of our new product assets in once place has saved time and allows us to update the content without having to send subsequent emails.  We can keep all of the assets up to date and current and not involve our customers in any version control issues.  They always see the latest product assets is the lightbox.

**Official Response from Nick Vowles:**

> Hi Kenn,

Thanks very much for your feedback. 

I know we are in contact with you already but I hope you don't mind me responding to your points for the benefits of others reading this review?

You're correct that we don't currently offer global support 24 -7. We are actually exploring what we can do in this area. Some of our global customers don't mind the existing support hours as they feel can they can send us a request at the end of their day and then come in the next morning and it's resolved! 

You'll be pleased to hear we have a Zendesk support portal which makes it easy to track current and archived tickets, here's the link https://brightinteractive.zendesk.com/. 

We're also developing more features for admin users to allow extended customisation of Asset Bank. We'd be delighted if you join in with other admin users to give us more feedback on what you want. 

Hope that helps and thanks again,

Nick

  ### 2. User friendly DAM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2016

**What do you like best about Asset Bank?**

Easy to use interface, excellent 'Help for this page' functionality. Search is very powerful and the navigation and filters are simple and user friendly.

**What do you dislike about Asset Bank?**

The base level of 'Logged in users' - would be great to have more customisable users rather than folders. Having 'Public' and 'Logged in' doesn't seem necessary when you want to make groups from scratch.

**Recommendations to others considering Asset Bank:**

Assess your permissions structure and consider whether it would be better by images or individuals.

**What problems is Asset Bank solving and how is that benefiting you?**

Storage, retrieval and distribution have all had huge improvements in efficiency. Being able to find the right image, with the appropriate usage terms is crucial.

  ### 3. Building the Future

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ahmad A. | Advertising & Marketing Communication Specialist, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2016

**What do you like best about Asset Bank?**

- I like the look and feel and the way all my data is now,
- Very simple to find my data, 
- I don't like to open high resolution pictures from my computer because it will become slow, So I upload them to asset bank then I look at all of them,
- Safe place to share files.
- Organise my history data that I have since 1950
- Share data between our vendors.
- I can add adobe files to Asset Bank Such as Adobe illustrator, Adobe Photoshop, Adobe Indesign, Also I can preview this files in Asset Bank without download them, and I can make resize for this files to be as small image that I can share it through E-mail.
- Resize Any file.




**What do you dislike about Asset Bank?**

- I need this programme to be like Facebook once I add picture of group people I already add some picture like that before or I already add one person from this picture before, Asset Bank should recognise who the person in the picture.
- Search I wish if there is a tag.
- 


**Recommendations to others considering Asset Bank:**

- Create Your plan for archiving before you start with uploading, such as category, folder names, date, 
- Create guideline for every step before you start uploading you data.
- Create User policy.


**What problems is Asset Bank solving and how is that benefiting you?**

Share folders online,
Have access to all my data anywhere secure,
Organise my history data that I have since 1950

**Official Response from Nick Vowles:**

> Hi Ahmad,

Thanks for the feedback. 

It’s interesting to read what you say about Facebook and the auto-tagging of assets. 

Funnily enough we have been doing some exploration in this area. You can read more about what is possible here: https://www.assetbank.co.uk/blog/ai-in-dam-is-it-ready-yet/ and here https://www.assetbank.co.uk/support/documentation/knowledge-base/autotagger/. 

Please get in touch directly if you would like to discuss this further?

  ### 4. Simple and Effective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stewart H. | Digital Archivist, Legal Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2016

**What do you like best about Asset Bank?**

Visually so many ways to personalize how  the system looks to match your company. The multiple upload and batch editing of assets. The user level access, which was very important for the firm I work for (JHA LLP). Having the ability to not only store paper documents, but also pictures, and video, it really is a complete one stop option.

**What do you dislike about Asset Bank?**

Not really found anything that would count here so far.

**What problems is Asset Bank solving and how is that benefiting you?**

The uploading and storing of vast paperwork generated over a course of a few years in business, and been able to have a really file structure that is easy to follow and also easy to administrate, via the user access levels. So sensitive material is only available to those that need to view it. As the Admin user on the system, this has been a very easy option to work through from my side.

  ### 5. Customised categorisation for all your photos (or documents)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2016

**What do you like best about Asset Bank?**

The customer service is fantastic, the way I can add categories that are mine, and that suit our business's needs is invaluable. 

It means we can employ photographers, give them the access to upload and tag, and categorise images. Then members of of marketing or online development teams can easily search through and pick the best most relevant photos quickly. 

**What do you dislike about Asset Bank?**

It's a bit of a pain that it's written in Java (I'm a PHP person though!). Having said that, whenever I've had a problem I simple call up Customer Support, and they can log in via Team Viewer and help me through it. 

**What problems is Asset Bank solving and how is that benefiting you?**

Asset Bank allows us to have one place where all of our good quality photographs are stored. We categorise them in a very specific manner, which means we are able to quickly and easily find the best images when it comes to compiling a new prospectus, or website.

From a day to day point of view our website content editors can use Asset Bank like a Google Image Search directory, but with the knowledge that we own all the copyright for the images in the directory. 

**Official Response from Nick Vowles:**

> Thanks for the review. 

It's great to hear Asset Bank is doing the job for you. 

We'd be interested to hear more about the issues you have in relation to Java. Maybe you could get in touch with us at support@assetbank.co.uk to discuss this further?

  ### 6. Easy to administer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kathy D. | Group Publications Manager, Public Safety, Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2016

**What do you like best about Asset Bank?**

Easy to add images and tag to help people find it. With people based around the world this is an ideal way to share images that support our brand. You also benefit from continual improvements to the system without having to sign up for extras.

**What do you dislike about Asset Bank?**

There is plenty of online help but I also like a complete manual that I can print out and read offline. It would be great to have advice about how to buy images that can be shared in the library without infringing licence agreements.

**Recommendations to others considering Asset Bank:**

Take a look at some of the case studies. 

**What problems is Asset Bank solving and how is that benefiting you?**

Enabling all employees to access images that support our brand. 

**Official Response from Nick Vowles:**

> Hi Kathy,

We appreciate the feedback. 

The manual is a great idea, not something we can create instantly I’m afraid but we’ve added it to the list! 

In terms of advice on how to buy images that can be shared in your image library you might find this blog useful: https://www.assetbank.co.uk/blog/which-stock-image-licensing-agreement-should-you-use-for-digital-asset-management/.

Please feel free to get in touch directly with further questions.

  ### 7. User-friendly and robust cloud-based digital asset manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2016

**What do you like best about Asset Bank?**

Assetbank is a simple yet powerful cloud-based digital asset management (DAM) system.   It offers: 
- Incredible organizational functions
- Cross team sharing and collaboration via workflow settings
- Detailed and robust access control for multiple users with varying needs
- Clean user interface that responsive for multiple devices
- Cool automated image recognition tagging and keywords

**What do you dislike about Asset Bank?**

Not much to say here... 

We'd love to be able to customize the branding directly ourselves?

**What problems is Asset Bank solving and how is that benefiting you?**

We have multiple departments with multiple external and internal clients and we've been able to share and collaborate and set approval workflows across digital assets that are owned by the state without having redundant processes of uploading/downloading etc.

**Official Response from Nick Vowles:**

> Thanks very much for the review. 

Great to hear Asset Bank is working well for you. If you host Asset Bank yourselves you might be interested to hear that it is actually possible for you to customize your branding directly. 

Please see point 4 on this page: https://www.assetbank.co.uk/support/documentation/configure/#three. 

If you have further questions feel free to email support@assetbank.co.uk.

Thanks again,

Nick

  ### 8. Asset Bank saves time and storage space

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donna N. | Programmer Analyst III, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about Asset Bank?**

The ability to download photos in the formats you’ve configured saves storage space and time.  This allows us to share photos with others and only give them access to certain formats so they don’t necessarily get the original size image. We also like the ability to share lightboxes.  We can share photos in the formats we have preconfigured and allow it to expire so we don't have to worry about removing their access.

**What do you dislike about Asset Bank?**

I haven't found a way to hide the attributes that aren't needed by some groups we have using Asset Bank.  We are slowly adding more users throughout our Department so we are hoping to eventually have the ability to create more searches and hide the main searches that contain all attributes.  It's overwhelming for some groups.

**Recommendations to others considering Asset Bank:**

This is a product that's easy to use and administer.  It provides all the needed tools for security, ease of accessing photos and even workflow for adding photos. I recommend this product for anyone that has a larger volume of images they need to store and find quickly.  We've also had great luck with support and they release upgrades on a regular basis.  They are now heading in the mobile direction as well.

**What problems is Asset Bank solving and how is that benefiting you?**

We needed a place to store our photos where we could easily access them and not pay the storage costs for the original photo, a web version and other formats.  We needed the ability to allow the public to access and search some photos at times but also remove that access when appropriate.  Asset Bank allows us to all of this.

**Official Response from Nick Vowles:**

> Hi Donna. Thanks for the feedback. We're pleased to say it is possible to hide attributes on a group by group basis. Would you mind submitting a support ticket with your contact details at https://www.assetbank.co.uk/support/. Then our support team can contact you back to show you how?  

  ### 9. Asset Bank Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colin R. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2015

**What do you like best about Asset Bank?**

There are 3 things I like best.

1. Design and ease of use. Where a lot of asset management systems are like using a server folder structure, Asset Bank is elegantly designed and easy to use, especially for right brained people. Such a simple touch makes adoption and use that much easier.

2. Stable. Asset Bank is a very stable platform, and I have been running instances of Asset Bank for over 8 years with minimal issues, usually server based, not software based issues occur

3. Support. The support you get from their team is unparalleled and this is crucial when you are running any software.

**What do you dislike about Asset Bank?**

What I have disliked in the past with Asset Bank is that they sometimes offer features slightly later than other solutions. 

This delay is mitigated by how stable the software is running comparatively with very few hiccups encountered.



**Recommendations to others considering Asset Bank:**

There is a myriad of choices available for considering a DAM solution, I would recommend that anyone looking look hard at how stable their solution is, and what support you will receive on running the project. When trying to get a project off the ground and users are waiting for a simple tech solution, the brand of the project comes into play, which can lead to the project going sideways.

**What problems is Asset Bank solving and how is that benefiting you?**

As a VAR the problem we solve is how to get large groups of people organized and aligned in their asset use.

The benefits that a client sees once they have Asset Bank up and running are enormous. There is a high user adoption to Asset Bank from it's ease of use which leads to successful projects, and with new features coming out 2-3 times a year, it is always peaking the interest of the users and admins for making their lives easier.

  ### 10. Comprehensive asset management tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** April 22, 2016

**What do you like best about Asset Bank?**

Service really appreciates the importance of tagging as part of asset management, as well as giving sufficient security measures (such as logins, watermarks) to ensure images are used in the right way by the appropriate stakeholders.

**What do you dislike about Asset Bank?**

The site seems to be built on older web architecture rather than the dynamic, responsive HTML5/CSS/PHP features so frequent page reloads are required etc. Also, there is inflexibility in how to view images when browsing, especially missing the ability to navigate through images whilst enlarged (akin to a slideshow).

**What problems is Asset Bank solving and how is that benefiting you?**

Speed as a team is increased in finding relevant imagery for a project plus use is appropriately restricted so as to ensure brand protection.

**Official Response from Nick Vowles:**

> Thank you so much for your feedback about Asset Bank.

Though most of our customers are very happy with the performance and usability of Asset Bank we are always working on improving the architecture to ensure we are leading the industry. You'll be pleased to hear a major upgrade is due very soon. With regards browsing images we do provide a slideshow feature as well as the ability to browse large images. I believe our Customer Support team is upgrading your Asset Bank this week so that you can take advantage of these and all of our other new features. We are also arranging a consultancy session with your site administrators to personally support you in making the most out of your Asset Bank. If you have any further questions please contact support@assetbank.co.uk. 



  ### 11. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2015

**What do you like best about Asset Bank?**

From the user's perspective it is a very simple and intuitive application. Little, if any, training is required and in the 3 years we have been using Asset Bank I've yet to hear any sort of criticism of it from users. 
The Support Desk is knowledgeable and responsive, usually required to assist the administrators rather than dealing with an application malfunction. Annual upgrades always add value making Asset Bank even slicker.    

**What do you dislike about Asset Bank?**

Can't think of anything. The application and it's support team perform very well.

**Recommendations to others considering Asset Bank:**

When considering a DAM application we assembled a non-technical group of potential users (with an IT representative riding shotgun) to assess different options. Asset Bank was the clear winner for ease of front end use  - which of course is the most important consideration.

**What problems is Asset Bank solving and how is that benefiting you?**

Our previous "library" consisted of hundreds of image files stored by project site on a server. If a photo of a particular process or activity was required then we would have to rely on memory to locate any relevant files and send them off to the user for approval or rejection. Tedious, time-consuming and not always successful. With Asset Bank the user can make their own selections precisely as required thus saving time for themselves and the "administrators".    

  ### 12. Bright Interactive Support Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2016

**What do you like best about Asset Bank?**

Knowledgeable support staff.

Most evident in the support provided by Rob - always professional and very quick to understand query / requirements. 

**What do you dislike about Asset Bank?**

Would be good to have support for non-UK timezones (apologies if there is already a separate contract offering for this!)

**What problems is Asset Bank solving and how is that benefiting you?**

Cataloging images for quick retrieval

  ### 13. A lot of happy sales people

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2016

**What do you like best about Asset Bank?**

The system has a great user interface, which makes it easy to use. 
The search function is fantastic, and very intuitive 

**What do you dislike about Asset Bank?**

The fact that subfolders cannot have different access rights from their root folder.

**What problems is Asset Bank solving and how is that benefiting you?**

With sales people spread all over the world, keeping them up to date with the latest sales tools (literature, videos, marketing campaigns, etc.) was becoming extremely difficult. All marketing materials were stored on an internal server which was becoming hard to manage.
By implementing Asset Bank, we have been able to put all our sales tools in one, easily accessible place

  ### 14. Wonderful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2016

**What do you like best about Asset Bank?**

The relative ease of customization and customer service in that regard

**What do you dislike about Asset Bank?**

The only I dislike is having to learn how to work on the interface; but that's an easy issue to handle because of all the great documentation.


**What problems is Asset Bank solving and how is that benefiting you?**

Trying to manage images across several locations of business units. This application will provide a uniform experience across the company.

  ### 15. Digital Resource Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about Asset Bank?**

Ease of use for staff, students, and volunteers is what makes our image collection a valuable resource for our organization - Asset Bank makes this possible. In 6 years, we've grown it to include images for use across the organization.

**What do you dislike about Asset Bank?**

Our organization is image-heavy; as a public display garden, we are adding about 40,000 images annually to our Asset Bank. Staying on top of maintenance can be challenging, with numbers like that. Investment in a full time admin has been key, as well as training a team of volunteers who are committed to the effort.

**Recommendations to others considering Asset Bank:**

It's pretty, and easy to set up and use! 

**What problems is Asset Bank solving and how is that benefiting you?**

Our exploration began 7 years ago, when it became apparent that we needed a central repository for images. Relying on staff to be available to find, share and add information to images for various uses (especially for Marketing) became unsustainable. An 18 month long process involving stakeholders from each department, with needs analysis and review of various options was integral to solving this problem. Hiring a full time librarian dedicated to this system, responsible for the system, as well as all image requests for the organization, has improved our organization's agility to quickly respond to image requests, internal and external. 

  ### 16. Comprehensive digital asset management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in International Affairs | Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about Asset Bank?**

Asset Bank is a powerful tool capable of managing very large collections of assets. They have thought of nearly everything and do a pretty good job issuing useful upgrades on a regular basis. The support team is responsive and excellent in listening to user needs

**What do you dislike about Asset Bank?**

Because it is a powerful tool the learning curve in the beginning is high and configuration can be complicated. Over the years a good knowledge base has been developed but I often have to contact support with specific questions anyway. Some customizations I've requested (paid additional development time for) ought to be standard, in my opinion. Many useful add-ons cost extra.

**Recommendations to others considering Asset Bank:**

Invest in consultancy time in the beginning to get a complete understanding of all the features available. 

**What problems is Asset Bank solving and how is that benefiting you?**

Providing internal users to access library of photographs for use in online and offline products. 
Providing an easy way to create slideshow photo stories that can be easily embedded into our website.
Providing external users access to download photographs from the meetings they have attended.

Benefits: Saves me time!

**Official Response from Nick Vowles:**

> We appreciate the feedback. We agree that it's a powerful tool and there's a lot to learn to start with. As the saying goes 'the more you put in, the more you get out'. There is the knowledge base as you say, but we also provide consultancy and training prior to install. This can also be arranged post install too. Please get in touch on 01273923150 or via support@assetbank.co.uk. We're sorry that we can't always offer free customizations. Our mission is to provide all the DAM functionality that most organisations need at a great price. If we included all the add-ons which only a few clients want then the base price would have to go up. We would still like to learn what particular features you think should be included as standard - would you mind letting us know via the contact details above? It would also be great if you want to sign-up to receive news and give feedback on future Asset Bank development. Sign up here: https://www.assetbank.co.uk/contact/news-updates/. Thanks again.

  ### 17. Our users are pleased and I am ecstatic that we adopted AB

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about Asset Bank?**

The easy to use admin features, the responsiveness and friendliness of the support team at Bright Interactive, the user interface that makes my job easier.

**What do you dislike about Asset Bank?**

The distance between them and us means a 9-hour difference in time zones, which slows down responses to questions. There are a few features that are not as helpful as I'd like.

**What problems is Asset Bank solving and how is that benefiting you?**

Brand consistency, self-service for my internal clients

**Official Response from Nick Vowles:**

> Hi. Thanks for your comments. At the moment our telephone support service is restricted to UK office hours. This hasn't been an issue for most of our international clients, in fact some clients have commented that they like it that they can email us at the end of one day and expect a resolution to a problem waiting in their inbox when they come in the next day. Having said that we would like to discuss your issues and see if we can help. Would you mind contacting us directly on +44 (0) 1273 923150 or via support@assetbank.co.uk. Hopefully speak soon. 

  ### 18. Asset Bank has been invaluable in managing and quickly finding images

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2016

**What do you like best about Asset Bank?**

Asset Bank's ease of use is the main part. Teams outside of main universities web team can upload and download images without the web team having to guide them through the process

**What do you dislike about Asset Bank?**

Model Release forms can be difficult to administer.

**What problems is Asset Bank solving and how is that benefiting you?**

Our old product for storing images was woefully inadequate so much so that we resorted to storing all images on one persons machine. Of course if this person was not around when we needed images we needed to hunt through expensive stock imagery sites.

Asset Bank has completely streamlined the process of searching for images We would be lost without it now.

  ### 19. Great asset management tool, excellent customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2016

**What do you like best about Asset Bank?**

The flexibility of the interface is very impressive, allowing customising and branding of the system. In addition, the customer service is a stand-out, with questions and support tickets answered very quickly and expertly.

**What do you dislike about Asset Bank?**

There is very little to fault about this product. 

**What problems is Asset Bank solving and how is that benefiting you?**

We are using the tool to manage 20k+ photographs, for internal and external users. It allows us to search our archive and access content which was previously inaccessible in multiple folders in many places, ensuring that we get the maximum benefit from our photographic archive.
It also allows us to share assets with the media and other selected third parties, so they can 'self-serve'.

  ### 20. Great Resource Library

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2016

**What do you like best about Asset Bank?**

Everything all in one place, makes finding info very easy

**What do you dislike about Asset Bank?**

I do not have anything negative to say about Asset Bank at the moment as I have only been using it for a few months

**Recommendations to others considering Asset Bank:**

makes finding info easy

**What problems is Asset Bank solving and how is that benefiting you?**

Getting the correct info to my customers without a lengthy trawl through various data banks

  ### 21. Asset Bank is fantastic software for Visual Asset Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camilla H. | Global Visual Asset Manager, Education Management, Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2015

**What do you like best about Asset Bank?**

Asset Bank is very easy to use. I am not all that technically minded but I have been able to adapt the software to the needs of the business easily. When I can't figure something out Bright has a great helpdesk that always help me sort the issue out quickly.

**What do you dislike about Asset Bank?**

There isn't a whole heap to dislike! We have found Asset Bank the best solution for DAM for our business.

**What problems is Asset Bank solving and how is that benefiting you?**

The company I work for has divisions all over the world. Asset Bank has helped us share visual assets easily across the divisions.

  ### 22. A great product for digital asset management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Susan B. | Regional Communication Officer Asia & Pacific/ Photo Editor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about Asset Bank?**

I like that it is easy to use and constantly being improved upon. I also like that the support team is friendly, responsive and dedicated to making sure that the product is well functioning and well-suited for the customer's needs. 

**What do you dislike about Asset Bank?**

There isn't anything that I dislike about Asset Bank. 

**What problems is Asset Bank solving and how is that benefiting you?**

I resolved being able to label, store and distribute over 20,000 high-resoluton images. The collection is growing constantly and our users are all over the world. I do not have staff working for me so I need users to be able to interact with the tool directly to access images. I also have photographers label and  upload images independently. 

  ### 23. Very good experience 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2016

**What do you like best about Asset Bank?**

I have been working with Asset Bank for the past 10 months and I am very happy with the work the supply. The team is helpful and respond to the queries and doubts in a very fast and effective way. The digital platform they use is customizable and was able to attend all our design standards and requirements. Also, I have never experienced any problems with their server which is always up and running. 

**What do you dislike about Asset Bank?**

Although the digital platform they use to answer emailed queries is not very intuitive the team is very helpful.  

**What problems is Asset Bank solving and how is that benefiting you?**

Development of an asset bank with images, ads, literature and guidelines. We worked together in order to devise content,  sections and control panels. 

**Official Response from Nick Vowles:**

> Thanks for your review. We're always looking at improving our service, so the feedback about our support platform is really appreciated. If you'd like to speak to us about this further we'd love to hear your thoughts, please email us at support@assetbank.co.uk. 

  ### 24. Our partnership with Asset Bank

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lucinda P. | Group Marketing Communications Manager, Banking, Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2015

**What do you like best about Asset Bank?**

A number of different stakeholders needs to use the system for a number of different reasons and they all find it incredibly easy to navigate and find the information they need. 

**What do you dislike about Asset Bank?**

I have no dislikes, but wish I could assign more time to understand the system fully as I know it has much more capabilities than we are currently using it for. 

**What problems is Asset Bank solving and how is that benefiting you?**

Asset storage, management and control 

**Official Response from Nick Vowles:**

> Hi Lucinda. Thanks for your comments. You might be interested to know we offer a variety of training packages which can be delivered remotely or on-site. More details can be found here: https://www.assetbank.co.uk/services/training. Alternatively please get in touch on 01273 923150 or via support@assetbank.co.uk. Hopefully speak soon. 

  ### 25. Very helpful!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2015

**What do you like best about Asset Bank?**

Being able to search and find assets quickly and that it is a web browser based system so accessible from anywhere!

**What do you dislike about Asset Bank?**

The setting up process and importing content can take a while!

**Recommendations to others considering Asset Bank:**

Make sure you fully understand what your user requirements are before you get started as this will help ensure you set up the system in the most effective way!

**What problems is Asset Bank solving and how is that benefiting you?**

Trying to make assets available over two office locations. Maintaining a central location helps people to access the most up to date and relevant information easily. 

**Official Response from Nick Vowles:**

> Thanks for your feedback - glad it was worth the wait! Sometimes it does take a while to get everything set-up, especially if a few people are involved in the process. But we do like to think we can respond quickly if required.

  ### 26. Excellent digital asset management system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bradley J. | Information Officer, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about Asset Bank?**

Clean crisp interface.  Easy to use and powerful search.  Support.

**What do you dislike about Asset Bank?**

Nothing - all good.  Very pleased with the service.

**What problems is Asset Bank solving and how is that benefiting you?**

One central place to store photos - saves us money and time.

  ### 27. A great service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about Asset Bank?**

Simple and effective - it's a really useful tool. Great for managing images. They are also really quick if you have any problems - definitely worthwhile.

**What do you dislike about Asset Bank?**

There's not much I dislike about this - it's a really useful tool.

**Recommendations to others considering Asset Bank:**

Totally worth it.

**What problems is Asset Bank solving and how is that benefiting you?**

It's great for sending out images - great for PR. It keeps us more organised. The search tool is really useful as well.

  ### 28. Fantastic customisable asset management solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about Asset Bank?**

I like how easy it is to work collaboratively with assets.  I also like how features can result be turned on or off depending on how the system will be used.

**What do you dislike about Asset Bank?**

Honestly,  I don't have any complaints about the product.  My complaints have more to do with how the meta data is entered incorrectly by the users. 

**Recommendations to others considering Asset Bank:**

Think long term, think creatively, think work flow. 

**What problems is Asset Bank solving and how is that benefiting you?**

Prior we had decentralized assets that could not be found.  We improved work flow inefficiencies and increased the number of assets available to all stake holders. 

  ### 29. Aviva Asset Bank

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hannah S. | Group Brand Consultant, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** November 11, 2015

**What do you like best about Asset Bank?**

Everyone who worked on the project to get it off the ground was fantastic, they were so helpful and accomodating 

**What do you dislike about Asset Bank?**

I didnt like the Ticketing process, I would rather email a perosn direct rather than a ticket

**Recommendations to others considering Asset Bank:**

I cant reccomend Asset Bank enough, it is a very intuative tool supported by great staff. 

**What problems is Asset Bank solving and how is that benefiting you?**

Hosting our brand assets and been able to edit the site ourself. 

**Official Response from Nick Vowles:**

> Hi Hannah. Thanks for the feedback. In addition to the ticketing system you could try calling us direct? We're open for calls 9am - 5pm (UK time), Monday to Friday, on +44 (0) 1273 923150.

  ### 30. Excellent interface and very very simple and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2015

**What do you like best about Asset Bank?**

one image and multiple download features available. search feature is excellent.

**What do you dislike about Asset Bank?**

more user friendly backend reporting system required

**Recommendations to others considering Asset Bank:**

Best digital asset management system

**What problems is Asset Bank solving and how is that benefiting you?**

large collection of images and videos. multiple users can have access to download from anywhere anytime

**Official Response from Nick Vowles:**

> Thanks for your comments. We're always to keen to understand what clients think about Asset Bank. The reporting system is actually one area we've outlined for future development. If you would like to get more involved in shaping ongoing Asset Bank feature development please sign-up on this page: https://www.assetbank.co.uk/contact/news-updates/


## Asset Bank Discussions
  - [Can we host Asset Bank on our own servers?](https://www.g2.com/discussions/can-we-host-asset-bank-on-our-own-servers) - 2 comments, 1 upvote

- [View Asset Bank pricing details and edition comparison](https://www.g2.com/products/asset-bank/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-06+05%3A45%3A02+-0500&secure%5Bsession_id%5D=d6fc3a0d-15c6-4bd0-97b6-ca1a49c7ed69&secure%5Btoken%5D=5e9e5ec573be0ef1c5090eccf6dc6c0a85c0c634d5009853de9a4693a451e3f7&format=llm_user)

## Asset Bank Features
**Interface and Performance**
- Import/Export
- Organizational Interface
- Search
- File Preview
- Analytics
- Reporting/Analytics

**Asset Management**
- File Types
- Metadata
- File Transformation
- Versioning
- Expiration
- Watermark
- Digital Rights Management
- Brand Guidelines

**Media Types**
- Video
- Audio
- Images

**Administration**
- Workflow Management
- User, Role, and Access Management
- Brand Portal
- Integration with Creative Software
- CMS Integration
- Document Management
- Content Management
- User Management
- Metadata Management
- Video Management
- File Management
- Configurable Workflow

**Agentic AI - Digital Asset Management**
- Cross-system Integration

**Additional Functionality**
- Generative AI
- File Conversion
- Mobile App
- API
- Collaboration Tools
- Search/Filter
- Asset Sharing
- Automatic Transcription
- AI Copilot
- Asset Library
- Video Support
- File Transfer
- Asset Categorization
- Image Recognition
- Drag & Drop
- Customizable Templates
- Customizable Branding
- Tagging
- Watermarking
- Commenting/Notes
- Natural Language Processing
- Document Storage
- Access Controls/Permissions
- Version Control
- Image Library

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