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AssemblyAI - Speech to Text API Reviews & Product Details

EN
Provider Assistant Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

It’s great for the price but for people working with developers this software may be an expense avoided. I’ve used Google speech to text which also works. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

There are more features using the Google software, and there’s more accuracy as well. This software was certainly helpful but I’ve had more success with Google. Review collected by and hosted on G2.com.

Recommendations to others considering AssemblyAI - Speech to Text API:

It’s great to use when playing a video to transcribe quickly. Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

It’s good for converting and translating speech, especially when it comes to video transcription which is a big part of my role. Review collected by and hosted on G2.com.

AssemblyAI - Speech to Text API Overview

What is AssemblyAI - Speech to Text API?

For product and development teams that are looking to extract value from voice data, AssemblyAI provides leading Speech AI models that provide accurate speech-to-text capabilities, give organizations the ability to generate powerful, actionable insights from audio, and ensure that these organizations can provide constant value and innovation to their customers. Forward-thinking product teams at companies like CallRail, Fireflies.ai, and EchoAI rely on AssemblyAI’s industry leading models and constant innovation to help them stay competitive and set an effective, long-term AI strategy.

AssemblyAI - Speech to Text API Details
Product Website
Languages Supported
English
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Product Description

We're a team of engineers and researchers, and we're working to give developers and global companies an alternative to big tech companies when it comes to advanced AI solutions.

How do you position yourself against your competitors?

- Industry leading models that consistently rank highest in benchmark reports based on publicly available, verified data

- Most advanced capabilities and features to go beyond transcription and provide full AI capabilities

- Built by a team of the top Speech AI research and development experts who continue to push the boundaries of what’s possible

- Constant shipping and innovation, with new developments in production daily

- Exceptional developer and customer experience


Seller Details
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@AssemblyAI
41,909 Twitter followers
LinkedIn® Page
www.linkedin.com
117 employees on LinkedIn®
Description

AssemblyAI is a leading provider of audio intelligence technology, specializing in automatic speech recognition (ASR) and transcription services. Their platform offers developers and businesses powerful APIs to convert audio to text with high accuracy, enabling applications in various fields such as content creation, customer service, and accessibility. With features like real-time transcription, speaker identification, and sentiment analysis, AssemblyAI aims to enhance the way organizations process and utilize audio data. For more information, visit their website at https://www.assemblyai.com.


Delaney H.
DH
Overview Provided by:

Recent AssemblyAI - Speech to Text API Reviews

Sandeep K.
SK
Sandeep K.Enterprise (> 1000 emp.)
4.0 out of 5
"Excellent speech to text service"
It is easy to use. Moreover provided great documentation. I personally like the pay as you go feature instead of fixed monthly subscription.
Verified User
E
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"AssemblyAI does exactly what we need it to"
Easy to use API, handles the volume we need, and provides great accuracy. Our system was rapid to get started and we have had great support.
DC
Danilo C.Small-Business (50 or fewer emp.)
3.5 out of 5
"Good quality and speed with a high price."
Most of the transcriptions performed achieve good results, but we face challenges with lower-quality audio (which is common in Brazil). The pricing...
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AssemblyAI - Speech to Text API Media

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30 out of 31 Total Reviews for AssemblyAI - Speech to Text API

4.7 out of 5
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AssemblyAI - Speech to Text API Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AssemblyAI - Speech to Text APIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Phil M.
PM
Senior Marketing Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

Since our company is light on the dev side of things, we needed to have a UI-based capability to use AssemblyAI, and they did not disappoint with their Make.com integration. This was very easy to implement, well-documented, and when we did have questions, the AssemblyAI customer support team was ready and able to help! We use this daily for call transcription and summarization. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

I don't have anything negative to say about it! Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

We use it for Call Transcription & Call Summarization, and we extract key pieces of information in order to pass into our CRM so that our Sales & Customer Service teams can have much more data at their fingertips. Review collected by and hosted on G2.com.

CW
Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

AssemblyAI has been a phenomenal partner to work with and their experienced team made implementation a smoothe process. Our clients give high praise to the accuracy and consistency offered by AssemblyAI's Speech to Text API. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

We've yet to experience any issues that couldn't be managed by adjusting our prompts. AI naturally likes to make assumptions when interpreting transcriptions, but we noticed AssemblyAI's API does a great job with it's initial response. A tweak here and there to our prompts was all it needed to improve accuracy. Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

AssemblyAI - Speech to Text API is used to transcribe and summarize telehealth sessions. Review collected by and hosted on G2.com.

JS
Founder/Software Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

Assembly has been the go-to for our business for all things Speech to Text related. We love the ease-of-use with integration, extremely clear documentation (implementation), phenomenal support, and accuracy of the speech to text recognition.

Assembly has kept up with our startup's high volume of requests. We grew quickly from 0-180,000 users within 7 months and used Assembly from our very first MVP into our full scale production versions now. We have had practicaly no issues throughout this process - and if we did - support was quick to provide a solution.

In addition to all of the above, the price for the product is perfect. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

They are limited in the number of languages they offer. While I haven't done extensive competitor research, I believe that others may offer more language variety which we would greatly benefit from in our app.

The other downside is the number of customizable outputs from the API. We wanted our Speech to Text output to deliver us an SRT file that only displays one word at a time on the screen (since this is a popular format on social media). Assembly does not support these kinds of customizations - however, they did offer a solution for this that requires custom code post-processing of the API call which we appreciated.

Therefore, while there are a few small drawbacks, we have been able to accurately deliver speech-to-text recognition to our 180,000+ users thanks to Assembly. Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

They recently added speaker diarization which is great and will benefit our product. They also added new languages recently which we now can also provide to our users (which we appreciate). In addition to this, they told me they are also improving the languages they currently support as well. This is helpful because we have had some users experience inaccuracies with their STT. Review collected by and hosted on G2.com.

DC
Parter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

Most of the transcriptions performed achieve good results, but we face challenges with lower-quality audio (which is common in Brazil). The pricing charged in dollars is hindering progress (as we operate in Brazil). Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Challenges with low-quality audio (common in Brazil) and pricing in dollars. Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

Identifying business opportunities in calls between companies and their customers. Review collected by and hosted on G2.com.

Andrew J.
AJ
CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

AssemblyAI produces reliable ASR results at a great price. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Most of the time, AssemblyAI provides an API with excellent uptime and few errors. There are occasional bugs that crop up, and it can take a while to get a bug or edge case resolved. Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

We record and analyze phone calls. We capture the raw audio and need that audio transcribed into text. AssemblyAI is able to do that ASR more accurately and at a better price than anyone else on the market. Review collected by and hosted on G2.com.

Ryan J.
RJ
Chief Product Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

AssemblyAI really is focused on Product Development as their core customer inside of an organization. Their APIs are well defined and are always making updates to them on the regular. The accuracy and error rate of their speech to text model is the best in the market! Our customers love the transcriptions we can provide them along with some of the other intelligence features. AssemblyAI makes their APIs easy to use and impliment into our products. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

There are no downsides or things I dislike with AssemblyAI's speech to text API. Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

The main problem that the Speech to Text API solves for CallRail is transcibing phone conversations into transcripts for our end customers. Our customers may receive hundreds and even thousands of phone calls a day. They don't have the time or resources to listen to every call recording. AssemblyAI's Speech to Text API allows us to easily transcribe these conversations inside of out Conversation Intelligence product. Review collected by and hosted on G2.com.

Sandeep K.
SK
senior software engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

It is easy to use. Moreover provided great documentation. I personally like the pay as you go feature instead of fixed monthly subscription. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

In some cases it is not much accurate with some accents. Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

It helped us to generate transcripts of our documentation videos . So we can easily find keywords and understand concepts. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

Easy to use API, handles the volume we need, and provides great accuracy. Our system was rapid to get started and we have had great support. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Any trouble or issues we had during configuration were quickly handled by support. Nothing to dislike. Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

We use AssemblyAI to convert our contact center conversations to text for AI processing. Review collected by and hosted on G2.com.

Verified User in Computer Software
TC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about AssemblyAI - Speech to Text API?

Que tienen buena documentación y fácil integración. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Sus ejecutivos de venta manejan poca info sobre como opera el servicio a alto nivel. Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

No se entiende la traducción de esta pregunta. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about AssemblyAI - Speech to Text API?

Gret accuracy and they seem to be constantly upgrading and improving. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Nothing yet! Do I have to say something, ha! Review collected by and hosted on G2.com.

What problems is AssemblyAI - Speech to Text API solving and how is that benefiting you?

Transcription Review collected by and hosted on G2.com.