--- title: Artera Reviews meta_title: 'Artera Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 93 reviews by the users' company size, role or industry to find out how Artera works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 93 scale: '5' date_modified: '2026-07-07' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Artera Reviews **Vendor:** Artera **Category:** [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Average Rating:** 4.8/5.0 **Total Reviews:** 93 ## About Artera Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together to fix patient communications across text, phone, and web, unifying the entire patient journey - from scheduling and intake to billing and more. Trusted by over 1,000 healthcare organizations (including specialty groups, FQHCs, large IDNs, and federal agencies), Artera directly increases staff efficiency, boosts patient engagement, and improves the provider bottom line, helping patients get the care they need with simplicity and speed. 2B+ Annual Comms. | 200M+ Patients | 10yrs Experience | FedRAMP High in Process | www.artera.io | ## Artera Pros & Cons **What users like:** - Users appreciate the **quick and versatile communication** capabilities of Artera, enhancing patient outreach efficiently. (8 reviews) - Users highlight Artera's **ease of use** , simplifying patient communication and enhancing appointment management efficiently. (8 reviews) - Users appreciate the **quick and effective patient communication** options, enhancing outreach through various messaging formats. (8 reviews) - Users value the **quick messaging capabilities** of Artera, enhancing communication with patients efficiently and effectively. (5 reviews) - Users find the **texting feature** of Artera invaluable for quick and efficient communication with patients. (5 reviews) - Users appreciate the **simple and efficient communication** via Artera, making interactions faster and easier through texting. (4 reviews) - Text Messaging (4 reviews) - Time-saving (4 reviews) - Messaging (3 reviews) - Messaging Management (3 reviews) **What users dislike:** - Users face **messaging issues** with Artera, finding it difficult to manage multiple team messages effectively. (6 reviews) - Users express concern about **limited features** that make scaling for larger organizations more challenging than for smaller ones. (3 reviews) - Users find the **limited messaging features** hinder effective communication, especially in high-volume patient management scenarios. (3 reviews) - Users experience **communication issues** with Artera, lacking notifications for new messages and channels, affecting timely responses. (2 reviews) - Users find **difficult navigation** in Artera, especially for larger organizations requiring excessive clicks to manage updates. (2 reviews) - Inconvenience (2 reviews) - Limited Editing Capabilities (2 reviews) - Limited Editing Features (2 reviews) - Missing Features (2 reviews) - Organizational Issues (2 reviews) ## Artera Discussions - [Can you create group chats with your staff members](https://www.g2.com/discussions/24881-can-you-create-group-chats-with-your-staff-members) - 2 comments, 1 upvote - [Is there a way to see if pts have viewed the messages?](https://www.g2.com/discussions/is-there-a-way-to-see-if-pts-have-viewed-the-messages) - 2 comments, 1 upvote - [I know that we can send internal messages but im not really sure how.](https://www.g2.com/discussions/i-know-that-we-can-send-internal-messages-but-im-not-really-sure-how) - 2 comments, 1 upvote - [Where do you see the direction of patient relationship management going?](https://www.g2.com/discussions/where-do-you-see-the-direction-of-patient-relationship-management-going) - 1 comment, 1 upvote - [EMR/PM integration](https://www.g2.com/discussions/emr-pm-integration) - 1 comment, 1 upvote - [View Artera pricing details and edition comparison](https://www.g2.com/products/artera/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-08+20%3A25%3A41+-0500&secure%5Bsession_id%5D=aaa36e60-ceb3-4c9e-8055-5fb2504a9eae&secure%5Btoken%5D=9fd0fc20def7824be890a54e3cd03576824f4408c7d2d42a256da5cb994061b5&format=llm_user) ## Artera Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [athenaOne](https://www.g2.com/products/athenaone/reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [Meditech Expanse](https://www.g2.com/products/meditech-expanse/reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) - [Veradigm EHR](https://www.g2.com/products/veradigm-ehr/reviews) ## Artera Features **Information Flow** - Referrals Management - Records Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Data Management** - Data Warehouse - Data Analysis - Data Capture - Data Integration - Interoperability - Security and Privacy Controls - Data Querying **Data Management** - EHR Integration - Referral Insight - Referral Database - Data Sharing **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications **Voice Recognition - AI Voice Assistants** - Voice Recognition **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Visibility** - Source Tracking - Referral Tracking **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Analytic Tools - Healthcare Analytics** - Data Visualization - Real-Time Analysis - Predictive Analytics - Natural Language Processing (NLP) **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentification **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Generative AI** - AI Text Summarization **Security and privacy - AI Voice Assistants** - Encrypted communication **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Care Coordination & Automation** - Automated Care Pathway Guidance **AI - RCS Business Messaging** - AI **Operational Intelligence & Integration** - EHR & Practice Management Integration - Operational Performance Dashboards **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top Artera Alternatives - [Luma Health](https://www.g2.com/products/luma-health/reviews) - 4.8/5.0 (81 reviews) - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) - 4.3/5.0 (167 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)