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Armanino Reviews & Provider Details

Verified User in Philanthropy
EP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
(Original )Information
Describe the project or task Armanino helped with:

Implementation of Intacct for non-profit entity Review collected by and hosted on G2.com.

What do you like best about Armanino?

The had a good template and model for implementing Intacct. Have good experience doing non-profit implementations. Review collected by and hosted on G2.com.

What do you dislike about Armanino?

Overall was very satisfied with them. Maybe a bit more collaborative or advice on how not to just convert to Intacct but how to maximize its utility. Review collected by and hosted on G2.com.

Recommendations to others considering Armanino:

Have a good idea of scope of what you are wanting to do. They do have a lot of experience with Intacct implementations and have several different implementation models depending on project complexity. Review collected by and hosted on G2.com.

Armanino Overview

What is Armanino?

Armanino is one of the top 25 largest independent accounting and business consulting firms in the US. You can count on Armanino to think strategically, to provide sound insights that lead to positive action. We address not only your compliance issues, but your underlying business challenges — assessing opportunities, weighing risks, and exploring the practical implications of both your short- and long-term decisions. Armanino provides best practice consulting along with software selection, implementation, integration and strategy for Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Intelligence (BI), Financial Planning and Analysis (FP&A) solutions and more. We are constantly looking at adding new service lines, technology solutions and specialized expertise that will help advance our clients’ business goals. We are a nationwide leader in serving privately-held companies, as well as, nonprofit organizations and public entities. We provide technology solutions and consulting, audit, tax, business outsourcing, strategy services and risk assurance and advisory. Our technology focus and global services are key aspects of our service lines. We work with clients in a large range of industries including technology, manufacturing, nonprofit, real estate, professional and financial services, life sciences, cannabis, healthcare and more. Our offices are located in major cities across the country and we have consultants on the ground at key locations across the Nation. We provide global services in more than 100 countries through Moore – one of the world's major accounting and consulting organizations.

Armanino Details
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Provider Description

Armanino is an independent accounting and business consulting firm that provides technology solutions and consulting, audit, tax, business outsourcing, strategy services and risk assurance and advisory.


Seller Details
Year Founded
1969
HQ Location
San Ramon, US
Twitter
@ArmaninoLLP
2 Twitter followers
LinkedIn® Page
www.linkedin.com
2,890 employees on LinkedIn®

TT
Overview Provided by:

Recent Armanino Reviews

Verified User
E
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Intacct implementation"
Implementation of Intacct for non-profit entity
Andrea F.
AF
Andrea F.Mid-Market (51-1000 emp.)
1.0 out of 5
"Horrible experience with Sage Implementaton"
One of the team member on the staff was good with excel and helping with some data. That's it, not one other positive thing to say.
NR
Noel R.Small-Business (50 or fewer emp.)
5.0 out of 5
"AMAZING TEAM THAT IS GEARED TO A CUSTOMER'S SELF SUFFICIENCY!"
tHE RESPONSIVENESS AND ATTENTETION TO DETAIL.

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8 out of 9 Total Reviews for Armanino

3.8 out of 5
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8 out of 9 Total Reviews for Armanino
3.8 out of 5
8 out of 9 Total Reviews for Armanino
3.8 out of 5

Armanino Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Andrea F.
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Armanino?

One of the team member on the staff was good with excel and helping with some data. That's it, not one other positive thing to say. Review collected by and hosted on G2.com.

What do you dislike about Armanino?

Our implemenation experience was horrible. They call what they do the "train the trainer" concept. AKA, we could have watched videos on the internet and done it ourselves but were charged $290/hr for the "live training". They did not have indepth knowledge of the product and as a result, every question was "let me check and see" where they would call Sage. We wanted to just talk to Sage ourselves due to the long delay in receiving answers to our question but "it wasn't allowed". If you choose them for your implementation, expect to pay a high premium for little to no service. Review collected by and hosted on G2.com.

Recommendations to others considering Armanino:

I would never use Armanino again and I recommend you look elsewhere for services also. Review collected by and hosted on G2.com.

What problems is Armanino solving and how is that benefiting you?

Armanino helped us with our Sage Intacct implementation. Review collected by and hosted on G2.com.

NR
Sales rep
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Armanino?

tHE RESPONSIVENESS AND ATTENTETION TO DETAIL. Review collected by and hosted on G2.com.

What do you dislike about Armanino?

NOTHING THEY FULLY VALUE AND TAKE CARE OF THEIR CUSTOMERS Review collected by and hosted on G2.com.

Recommendations to others considering Armanino:

gIVE THEM AN OPPORTUNITY THEIR WORK SPEAKS FOR THE COMPANY WITH NO ILL INTENT Review collected by and hosted on G2.com.

What problems is Armanino solving and how is that benefiting you?

ARMANINO IS OUR sAGE INTACCT PARTNER AND IMPLEMENTATION TEAM. Review collected by and hosted on G2.com.

Mukul T.
MT
Business Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Armanino?

Automation.

Collaboration.

Reporting.

Security.

Tracking and billing process. Review collected by and hosted on G2.com.

What do you dislike about Armanino?

Complexity.

Lack of features.

Cost.

Customer Service Review collected by and hosted on G2.com.

What problems is Armanino solving and how is that benefiting you?

Improving efficiency wne productivity.

Reducing errors and risk.

Improving visibility and control.

Used to improve its audit process.

Tracking project cost and profitability. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Armanino?

Armanino is very receptive and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Armanino?

I have not run into any scenarios with Armanino that were negative or anywhere close to negative. Review collected by and hosted on G2.com.

What problems is Armanino solving and how is that benefiting you?

Armanino is one of our top Microsoft Dynamics Partners. They do a great job of assisting all of our customers that we share that utilize both Cavallo SalesPad and Microsoft Dynamics GP and 365 Business Central. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
Describe the project or task Armanino helped with:

Intacct Implementation Review collected by and hosted on G2.com.

What do you like best about Armanino?

Our system is technically working and their post-implementation support has been pretty good. Review collected by and hosted on G2.com.

What do you dislike about Armanino?

The implementation team and the sales team constantly underestimated time requirements. They didn't utilize our full contracted services with Intacct, leaving out entire add-ons that we will now cancel on our contract renewal (they recommended these add-ons and then didn't utilize them in the implementation!) Some part is our own fault, we came into the project largely ignorant of what the system could do (we were not experts in a brand new software, go figure) and relied solely on Armanino to help us implement and migrate, which they did finally achieve, but we missed every single deadline and missed our full implementation deadline by months. We still have integrations that are not complete and their development team is largely unresponsive at this point (a year later). There were points in the implementation where they were taking so much time to do things that we asked them to show us how to do it so we could do it for them. The same thing happened with some of the integrations, their team took literally months to throw together a simple integration which was only completed by OUR TEAM in the end. They are order takers and you need know exactly what you want down to the very technical level or your implementation will be a train wreck. They are not trying to fill in the gaps for you or providing advice. A lot of our problems stemmed from our team "not knowing what we didn't know" and Armanino making no effort to help us maximize the system. We walked into the implementation saying that we didn't want to directly copy our old system (which was decades old), but we wanted to maximize Intacct in all of its modern glory. Instead, we largely copied our system because the only question they know how to ask is "How are you doing it now?" Review collected by and hosted on G2.com.

Recommendations to others considering Armanino:

Find another company. Review collected by and hosted on G2.com.

What problems is Armanino solving and how is that benefiting you?

Armanino helped facilitate the implementation of a system that has helped us automate several processes and helped us clean up financials, but the way that Armanino went about it was possibly the most inefficient I've ever seen. Review collected by and hosted on G2.com.

Response from Tracy Thompson of Armanino

Dear Customer,

Thank you for sharing your feedback on your Sage Intacct implementation with Armanino and bringing your concerns to our attention. We deeply apologize your experience wasn’t up to our delivery expectations. We are happy to hear the final solution is working and support has been good.

We have found that implementations are successful when we deploy a methodology of design thinking, which is a process that our team uses to understand users, challenge assumptions, redefine problems and create innovative solutions. This helps us identify alternative strategies that might not be instantly apparent with our initial level of understanding. We do recognize this process could and should have worked better with our team in your implementation process.

We would like the opportunity to investigate your feedback further. If you are willing, please contact Scott Schimberg, Partner in Consulting at Scott.Schimberg@amllp.com or 925-790-2622. We’ll work with you to resolve any issues we can as quickly as possible.

Thank you again,

Armanino

Jessica M.
JM
Controller
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Describe the project or task Armanino helped with:

They assisted with implementing our Sage Intacct Software. They were able to set up our chart of accounts and our custom financial reports. They sticked with us until everything was perfect. Review collected by and hosted on G2.com.

What do you like best about Armanino?

They make the system very easy to implement. Take all the guess work out and very detailed. They provide lots of training materials and testing materials. Review collected by and hosted on G2.com.

What do you dislike about Armanino?

Extra cost to implement but well worth it to confirm correct setup. Review collected by and hosted on G2.com.

What problems is Armanino solving and how is that benefiting you?

Able to easily implement our software and test all factors. They had a very thorough walk through that ensured we would have no problems after set up. Review collected by and hosted on G2.com.

Verified User in Telecommunications
GT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Describe the project or task Armanino helped with:

The Resource Group (TRG) implemented Dynamics GP in 2010 as well as 2 subsequent upgrades. Based on changing need, the recommended Sage Intacct to us in 2016 and implemented the ERP in late 2017. Additionally the company provides consulting support under an annual support agreement. Review collected by and hosted on G2.com.

What do you like best about Armanino?

The consultants are very knowledgeable about the products they service. They take time to understand the needs of their customers and offer sound advice. The consultants are very responsive to requests for assistance or information and have demonstrated excellent follow up on outstanding issues with the software provider. Review collected by and hosted on G2.com.

What do you dislike about Armanino?

I appreciate the request for dislikes in this survey, but find the "required" status for this response unnecessary. Issues that we have had with TRG, that could constitute a dislike, were never serious, did not jeopardize our on-going relationship and most importantly, addressed by TRG management. Review collected by and hosted on G2.com.

What problems is Armanino solving and how is that benefiting you?

Our move to Sage Intacct was predicated on a better timesheet system. The system has worked very well. Another need was to include project expenses within the General Ledger. TRG's recommendation has solved this issue. Sage Intacct is out of the box with no customization, so TRG provides solutions to us to make the system work for our unique requirements. Review collected by and hosted on G2.com.

Verified User in Financial Services
GF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Describe the project or task Armanino helped with:

The Resource Group helped our office implement Sage Intacct. Review collected by and hosted on G2.com.

What do you like best about Armanino?

TRG is very responsive and on knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Armanino?

Our group had no downsides when working with The Resource Group Review collected by and hosted on G2.com.

Recommendations to others considering Armanino:

From sales, to implementation tech, to customer service, The Resource Group has been great to work with. Review collected by and hosted on G2.com.

What problems is Armanino solving and how is that benefiting you?

We moved away from QuickBooks and Dynamics GP to a new GL solution, Sage Intacct. The TRG team was been knowledgeable and helpful throughout the conversion process. They had an organized process for us to follow during implementation and have been able to assist with any follow up questions that we have. Review collected by and hosted on G2.com.