Verified User in Entertainment
AE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"Arkose Labs Review"
5/5
What do you like best about Arkose Labs?

It was a seamless integration thanks to the Arkose team. They were amazing and communicative! I also enjoyed the dashboard capabilities for customers, allowed us to see what was going on Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Nothing to say here, just creating the min characters on this input field Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Security IT leader"
5/5
What do you like best about Arkose Labs?

Arkos is a very robost captcha that is virtually impossible for a bot to beat. That on top of data retuned makes this product ideal to protect your web assets. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Took is a while to get through security governance. Arkos was able to work with our GIS to complete our standards Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Very strong product for fraud defense"
5/5
What do you like best about Arkose Labs?

Ease of integration and the support from the team at Arkose Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

While it requires sharing extensive data with Arkose, the team there does a remarkable job protecting it. Review collected by and hosted on G2.com.

Verified User in Computer Games
IC
Verified User in Computer Games
Enterprise (> 1000 emp.)
"Project manager"
5/5
What do you like best about Arkose Labs?

Arkose labs is a cutting-edge technology paired with excellent client-specific solutions that meet the needs and beyond. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

We are working to strengthen our communication with Arkose to improve our technology together. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Ingenious yet simple"
5/5
What do you like best about Arkose Labs?

Arkose has managed to disrupt a field that has been seriously under served. Fraudsters have access to the same sophisticated tools as large companies, and they have time to crack the static roadblocks that were being thrown at them. "friction" becomes fun to the genuine customer in the gamified challenges presented, but a nightmare to machines.

Also love their really unique style of customer engagement, non-invasive sales style and amazing account management team. From the outside it feels like a really flat org structure where the whole team know each other and the leadership team actively participate in client meetings. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

I don't really have any to note. Would love to see an expanded offering. Review collected by and hosted on G2.com.

SN
Shreyas N.
Group Product Manager
Enterprise (> 1000 emp.)
"Great team, great product"
4.5/5
What do you like best about Arkose Labs?

Arkose team has been extremely prompt and engaged right from the start. They are very receptive to feedback, addressing issues, and correcting false positives. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Can't think of any. Their product didn't work in China and it took them some time to get their infrastructure in place to get that working. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Modern, effective anti-automation protection"
4.5/5
What do you like best about Arkose Labs?

Novel tech-forward approach to reducing bot attacks with fewer false positives than re-CAPTCHA Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Latency for the solution has occasionally been an issue, though there have been significant improvements recently. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Helps protect us from mobile device fraud and automated onboarding of users by bots"
5/5
What do you like best about Arkose Labs?

Its easy to integrate and does a great job of identifying valid user logins and creates tough challenges to the user when it detects fraud signals. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

None I can think of. At times its sensitive which is common with all fraud tools. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"An highly recommended supplier"
5/5
What do you like best about Arkose Labs?

Arkose provides a top class product and a remarkable portfolio of services around that. I really love their customer support and their attitude to be customer oriented. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Nothing honestly, they have a relative young product compared to the most famous ones, where there is room to improve. Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Verified User in Computer Games
Enterprise (> 1000 emp.)
"An amazing product with a wonderful support team"
5/5
What do you like best about Arkose Labs?

The product met all of our needs, including accessibility requirements and privacy concerns. I would rate their account managers and analysts the best, though. The 24/7 support and quick response times were my favorite. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

The pricing model was hard to scale to our needs, though we resolved this over a few working sessions and new solutions offered by Arkose. Review collected by and hosted on G2.com.