Excellent customer support

The integration with the login worked very well and reduced considerably the unauthorised account access we had at times. Review collected by and hosted on G2.com.

I find the value a bit high for the product we currently use. The product is basically to prevent non-human login / registration. The cost would make more sense with additional services, such as flag of potential fraud. Review collected by and hosted on G2.com.

Arkose Labs is excellent in offering high security and minimal friction user experience. Their challenge response system is dynamic and is much less invasive than the traditional CAPTCHAs, which is useful in shaping legitimate users through the system whilst preventing automated attacks. Dashboard and analytics are also truly helpful - it is not hard to see the attack patterns, comprehend the levels of risks, and explain the decisions to internal stakeholders. In addition, their customer care is interactive and active, thus rollout and tuning can become much easier. Review collected by and hosted on G2.com.

This can occasionally be time-consuming when it comes to some of the first tuning especially when you have complicated traffic patterns. The challenge sensitivity has to be fine-tuned a bit. After configuration, it is functional, although onboarding might be improved. Review collected by and hosted on G2.com.

Security- this word is what arkose labs stands for. I think rather than just filtering risk, they challenges the tasks and suspicious behaviours to ensure the safety. It is almost impossible to crack by Scammers. Fraud insights and fraud hub dashboards give a very clear picture. They do constantly upgrade the challenge types which is not usual in other softwares Review collected by and hosted on G2.com.

I think they have a profound mission but I dislike the heavy experience sometimes they give. Example- Frustration during multiple visual puzzles or challenges just to log in.

For the larger enterprise like Amazon, this is definitely a good experience but the opaque pricing and customisation can be more better Review collected by and hosted on G2.com.

Arkose Labs delivers a comprehensive and highly effective approach to preventing automated attacks and fraud on digital platforms. Its adaptive challenge-response mechanism is particularly impressive, evolving in real-time to stay ahead of malicious actors. The solution integrates well with existing authentication systems and provides detailed reporting dashboards that help security teams quickly identify attack patterns. I also appreciate their proactive customer support, which feels like an extension of our internal team. Review collected by and hosted on G2.com.

While the platform is powerful, some of the more advanced configuration options could benefit from better documentation and clearer in-product guidance. The initial setup, especially for custom rule definitions and API integration, was somewhat time-consuming. Additionally, while the visual challenges are user-friendly, occasional false positives with legitimate users could be reduced further, especially for mobile traffic. A more transparent pricing model would also be helpful for planning scalability. Review collected by and hosted on G2.com.

what i like more about this software helps us to protect our data from different and dangerous types of attacks it prevents phishing attacks which is one of the most common attacks which has to face by every organization once in a while and this is solved by Arkose labs their AI powered platform minimize the risk factor to the organization, also it is very ease to implement and if we get some problem their customer support also very responsive at the same time Review collected by and hosted on G2.com.

Nothing specific, but it could be more cost-efficient for a small company Review collected by and hosted on G2.com.

I used Arkose Labs as part of a recent project, and it really helped in reducing spam and bot traffic on our platform. What stood out to me was how user-friendly their challenges were—much better than traditional CAPTCHAs. Integration was smooth, and I didn’t face any major technical issues. I also liked the detailed traffic insights and analytics they provided, which gave a clearer picture of suspicious activity. Overall, it made our platform more secure without annoying genuine users. I would definitely consider using Arkose Labs again in future projects where fraud prevention is important. Review collected by and hosted on G2.com.

The setup process was slightly complex and could benefit from more beginner-friendly guidance. Review collected by and hosted on G2.com.

What truly sets them apart is their commitment to privacy protection. Review collected by and hosted on G2.com.

There may not be much to say about them, but nothing is ever truly perfect. Everything changes and eventually finds a way to adapt and return. Review collected by and hosted on G2.com.

The best thing I like about Arkose Labs is they are the leading software and solution providers with cutting-edge technology and partnered with leading software solutions. As part of security industry, I must say that it is the best cyber defense system with software that are best and leading in the market. Review collected by and hosted on G2.com.

There is nothing we dislike about Arkose Labs. They are best. Review collected by and hosted on G2.com.

Their ability to automatically detect volumetric attacks, combined with a wide range of adaptive puzzles, ensures an optimal user experience while maintaining robust security. The platform's customization options and detailed feedback provide invaluable insights, enabling continuous improvement and keeping the system ahead of emerging threats. Review collected by and hosted on G2.com.

I'd love more of the slow and low attacks to be more proactively detected and mitigated. The feedback loop can sometimes be tedious to get right. That said, it's still a world better than vendors where no feedback loop is even possible. Their SOC makes Arkose the clear market leader. Review collected by and hosted on G2.com.

Arkose has excellent technology with proprietary rules and practices that detect and remediate fraud. Perhaps as important, they are implemented as a Managed Security Service Provider (MSSP) with a Security Operations Center, which makes them a true partner in addressing fraud. Review collected by and hosted on G2.com.

Not sure I have a downside, the overall solution is working well. Review collected by and hosted on G2.com.