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Arkose Labs Reviews & Product Details

Arkose Labs Overview

What is Arkose Labs?

Arkose Labs, a trusted leader in bot management and account security, safeguards the world’s largest B2C enterprises, Fortune 500 companies, and trailblazing businesses. Its AI-powered Arkose Bot Manager platform provides detection and protection, precisely distinguishing legitimate consumers from malicious bots and diminishing adversaries’ financial gains by increasing attack effort and cost. G2 consistently ranks Arkose Labs high for customer satisfaction and extensive market presence, based on verified customer reviews. Innovating the first cybersecurity industry guarantee program, the company offers $1 million warranties for credential stuffing, card testing, and SMS toll fraud. Arkose Labs is headquartered in San Mateo, CA, with global offices in Asia, Australia, Central America, and South America.

Arkose Labs Details
Product Website
Languages Supported
English, French, Italian, Polish, Portuguese, Russian, Spanish, Chinese (Traditional)
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Product Description

Arkose Labs solve multimillion-dollar fraud problems for the world's most targeted businesses with zero friction to users.

How do you position yourself against your competitors?

For enterprises seeking to stop immediately credential stuffing, account takeovers, fake new accounts, phishing scams, to safeguard their operations and help create a delightful online experience for their consumers, Arkose Labs innovates AI-based dynamic capabilities that evolve as threats change, providing unmatched data transparency, better accuracy, and incomparable service that results in completely stopping harm to businesses.


Seller Details
Company Website
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@ArkoseLabs
3,200 Twitter followers
LinkedIn® Page
www.linkedin.com
242 employees on LinkedIn®
Description

Arkose Labs is a cybersecurity company that specializes in fraud prevention and account protection solutions. Their platform leverages advanced risk assessment and user verification technologies to help businesses mitigate online threats such as bot attacks and account takeovers. By combining machine learning, behavioral analysis, and interactive challenges, Arkose Labs aims to ensure secure user experiences while reducing friction for legitimate users. Their services are designed to enhance security across various industries, including e-commerce, gaming, and financial services. For more information, visit their website at [arkoselabs.com](https://www.arkoselabs.com/).


Anna L.
AL
Overview Provided by:

Recent Arkose Labs Reviews

Gary G.
GG
Gary G.Enterprise (> 1000 emp.)
5.0 out of 5
"Amazing tool for fighting fraud"
Arkose has excellent technology with proprietary rules and practices that detect and remediate fraud. Perhaps as important, they are implemented as...
Sean H.
SH
Sean H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Brilliant product and great partners"
Arkose has a fantastic solution that ends all bulk attacks against your system, manual or automated. Their managed service provides peace of mind a...
Verified User
I
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Arkose Labs: The Ultimate Fraud Detection and Mitigation Solution"
Their ability to automatically detect volumetric attacks, combined with a wide range of adaptive puzzles, ensures an optimal user experience while ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Arkose Labs Media

Arkose Labs Demo - Customized Challenges
Our challenges look and feel native because we can style the front end to match the branding of your website or app.
Arkose Labs Demo - Variable Difficulty
The more variables the attacker must take into account, the more difficult it is to automate.
Arkose Labs Demo - Arkose Labs Dashboard
The type of data you can see in your Arkose Labs portal.
Play Arkose Labs Video
Play Arkose Labs Video
Play Arkose Labs Video
Play Arkose Labs Video
Play Arkose Labs Video

Official Downloads

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41 Arkose Labs Reviews

4.9 out of 5
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41 Arkose Labs Reviews
4.9 out of 5
41 Arkose Labs Reviews
4.9 out of 5

Overall Review Sentiment for Arkose LabsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Online Media
IO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Arkose Labs?

Their ability to automatically detect volumetric attacks, combined with a wide range of adaptive puzzles, ensures an optimal user experience while maintaining robust security. The platform's customization options and detailed feedback provide invaluable insights, enabling continuous improvement and keeping the system ahead of emerging threats. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

I'd love more of the slow and low attacks to be more proactively detected and mitigated. The feedback loop can sometimes be tedious to get right. That said, it's still a world better than vendors where no feedback loop is even possible. Their SOC makes Arkose the clear market leader. Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

By integrating their solution into our sign-in, sign-up, and account recovery processes, we have successfully achieved the following:

Sign-in flow protection: Arkose Labs effectively detects and mitigates list validation attacks, preventing bad actors from testing millions of username and password combinations. This has significantly reduced the risk of account takeover (ATO) and improved overall security.

Sign-up flow security: Arkose's advanced detection capabilities have allowed us to identify and block bad actors attempting to create bad actor accounts (BAA) at scale. This has not only enhanced our platform's integrity but also minimized the potential for future abuse.

Account recovery cost control: By using Arkose Labs to identify and thwart malicious attempts to exploit our account recovery process, we have effectively reduced unnecessary SMS spend. This has resulted in significant cost savings without compromising the user experience for legitimate account holders. Review collected by and hosted on G2.com.

Gary G.
GG
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Arkose Labs?

Arkose has excellent technology with proprietary rules and practices that detect and remediate fraud. Perhaps as important, they are implemented as a Managed Security Service Provider (MSSP) with a Security Operations Center, which makes them a true partner in addressing fraud. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Not sure I have a downside, the overall solution is working well. Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

The primary initial reason for engaging Arkose is to fight SMS pumping attacks. Review collected by and hosted on G2.com.

Sean H.
SH
CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Arkose Labs?

Arkose has a fantastic solution that ends all bulk attacks against your system, manual or automated. Their managed service provides peace of mind and effective management on top of their incredible technology. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Not much to dislike, to be honest. We like the team, the product, and the service. I'd always love to have it cheaper, but it's not a grudge purchase by any means. Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

Completely stopping all automated and mass manual sign-up and sign-in attacks on our product. Review collected by and hosted on G2.com.

Brad S.
BS
Director of Risk Management
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Arkose Labs?

Customer support is responsive and thorough. It helps to have a vendor that cares about you. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Device intelligence could be more thorough/accurate. Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

Our company is a magnet for fraud. Arkose helps by filtering bots at the browser level, while at the same time providing intelligence we can action if a bad actor gets through. Review collected by and hosted on G2.com.

Jiten V.
JV
Sr. Director - Risk Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Arkose Labs?

Good Product. Responsive and prompt support. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Nothing specific i really dislike....... Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

Preventing bots, credential stuffing and account hijacks Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Arkose Labs?

Arkose is a two way door product backed by a rich security engineering culture and operational SOC team.

With reCaptcha we had very little engagement and support from google, it was a one way door. We ingested the response and acted on it. With Arkose we can dynamically tune and iterate on the product to respond to bad actors TTPs, game changing!

I'm most impressed with Arkose commitment to continuous product iteration and operational day to day SOC support. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Continue to focus on latency reductions, which are already much improved with the v4 api and can be optimized with server localized calls non-cross region calls. Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

Bad actor defenses Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Arkose Labs?

Friendly customer service, very responsive to all requests. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Initiative to adapt offering based on customer's traffic flows Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

Arkose challenges bad traffic to reduce the fraudulent activity on our site. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Arkose Labs?

Arkose provides additional meta-data on top of the Captcha that gives our team insights into the nature of a given entity, and what risks it might represent. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

We had some hiccups with alerting initially, which were promptly resolved by their support team. Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

They help lower the ROI for bad actors creating new accounts on our product by increasing friction at signup without impacting legitimate customers. Review collected by and hosted on G2.com.

Response from Jean Creech Avent of Arkose Labs

Thank you so much for leaving a review!

Verified User in Computer Games
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Arkose Labs?

Arkose has a dedicated team of analysts working on our product to ensure we're constantly improving who gets Captcha and how hard. This helps us mitigate against attacks while ensuring good user experience Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Analyst work a lot of times fall short of experiment analysis practices that help inform a product decision. I'd like analyst work to show more impact / better drive towards a decision Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

Bots, compromise to keep bad actors off the platform via friction Review collected by and hosted on G2.com.

Response from Jean Creech Avent of Arkose Labs

Thank you so much for leaving a review. We read every one of them, and very much appreciate your feedback, which we share throughout the organization.

Tyler G.
TG
Senior Software Engineer II
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Arkose Labs?

We were looking to both improve the player experience when dealing with CAPTCHAs and also to prevent as much fraud as possible on our various online services. Arkose Labs Enforce was super easy to integrate into our websites and existing flows. We immediately witnessed a decrease in fraudulent behavior while improving the user experience. When new bad actors start abusing our services, Arkose Labs support quickly investigates and creates new strategies to deal with the abuse. Arkose Labs is also constantly improving their product, adding new challenges, monitoring our traffic, and suggesting additional integration strategies so that we both can benefit. Review collected by and hosted on G2.com.

What do you dislike about Arkose Labs?

Initially, we had some latency issues with our mainland China users. However, Arkose Labs now provides their service from a China datacenter to address these latency issues. We are always looking for ways to improve the performance of our websites, and Arkose Labs was quick to respond to our requests. Review collected by and hosted on G2.com.

What problems is Arkose Labs solving and how is that benefiting you?

We use Arkose Labs to limit credential stuffing attacks, mass account registrations, and fraudulent account recoveries. We have realized a significant decrease in all these areas, which we realize in the games as fewer accounts that spam messages or cheat. Review collected by and hosted on G2.com.