--- title: Arena PLM & QMS Reviews meta_title: 'Arena PLM & QMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 463 reviews by the users' company size, role or industry to find out how Arena PLM & QMS works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 463 scale: '5' date_modified: '2026-07-28' parent_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm --- # Arena PLM & QMS Reviews **Vendor:** PTC **Category:** [Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm) **Average Rating:** 4.2/5.0 **Total Reviews:** 463 ## About Arena PLM & QMS Arena by PTC is a cloud-native product lifecycle management (PLM) and quality management system (QMS) that unifies product and quality information in a secure, single source of truth. By hosting all electrical, mechanical, and software information in a centralized product record, Arena enables every participant throughout the entire product lifecycle to work together anytime and anywhere, increasing visibility and traceability. This accelerates new product development (NPD) and new product introduction (NPI) by streamlining processes, automating review cycles, and reducing errors. Arena PLM keeps internal teams and supply chain partners on the same page. Our scalable and collaborative platform streamlines engineering change reviews, simplifies bill of materials (BOM) management and document control, mitigates supply chain risk, and helps speed product launches. Arena QMS connects quality and product record information into a single, secure system. Easily traceable closed-loop quality and product processes help you introduce high-quality products to market while ensuring compliance with quality standards and regulations, such as FDA 21 CFR Part 820, FDA 21 CFR Part 11, ISO 13485, and AS 9100. Arena Supply Chain Intelligence (SCI) provides real-time electronic component risk and compliance information to reduce supply chain risk throughout NPI and NPD. With Arena SCI embedded within Arena PLM, you can proactively monitor the health of your BOM and mitigate component issues throughout the product lifecycle, as well as ensure electronic component compliance as regulatory requirements evolve. Arena’s AI capabilities create smarter, more personalized experiences that empower every customer while adhering to its responsible AI policies. Arena AI Assistant uses a conversational interface to help users navigate Arena with ease and reduce onboarding time, while Arena AI Engine drives faster document reviews and comparisons to further speed workflows. Arena supports more than 1,500 complex high-tech electronics, medical device, and aerospace/defense companies around the world. Using Arena’s proven cloud-native solutions, your internal teams and external partners can leverage the most comprehensive product development platform to accelerate product launches while reducing expenses, increasing profitability, and speeding time to market. ## Arena PLM & QMS Pros & Cons **What users like:** - Users find Arena PLM & QMS to be **extremely easy to use** , with quick learning curves and responsive support. (35 reviews) - Users value the **convenient document management** features of Arena PLM & QMS, enhancing organization and efficiency. (17 reviews) - Users value the **secure document control** in Arena PLM & QMS that enhances team collaboration and compliance. (12 reviews) - Users highlight the **intuitive interface** of Arena PLM & QMS, making it easy to navigate for everyone. (11 reviews) - Users value the **responsive customer support** of Arena PLM & QMS, consistently receiving timely assistance with concerns. (9 reviews) - Product Lifecycle Management (9 reviews) - Users praise the **user-friendly interface** of Arena PLM & QMS, highlighting seamless integration and great support during migration. (9 reviews) - Users value the **easy navigation** of Arena PLM & QMS, making it simple to find what they need. (8 reviews) - Tracking Efficiency (8 reviews) - BOM Management (7 reviews) **What users dislike:** - Users feel frustrated by **feature limitations** , needing better ERP integration and enhancements for improved usability and tracking. (10 reviews) - Users find Arena PLM & QMS lacking in **essential features** , such as multi-item search and improved template creation. (10 reviews) - Users struggle with **ineffective search functionality** and difficulties in maintaining data consistency across the organization. (7 reviews) - Users find the **inefficient searching** in Arena PLM & QMS frustrating, as it limits their ability to locate items easily. (7 reviews) - Users find the **search functionality lacking** , struggling to locate multiple items or documents effectively within Arena PLM & QMS. (7 reviews) - Users find the **search functionality lacking** , making it difficult to locate documents and required information efficiently. (7 reviews) - Users find the **difficult usability** of Arena PLM & QMS challenging, requiring time to adapt and implement effectively. (6 reviews) - Users note a **steep learning curve** with Arena PLM & QMS, particularly for new users transitioning from other systems. (6 reviews) - Users face **limited functionality** for tracking production and implementation, necessitating additional software for effective management. (6 reviews) - Users find the **non-intuitive interface** of Arena PLM & QMS increases complexity and slows down processes significantly. (6 reviews) ## Arena PLM & QMS Reviews ### 1. Happy PLM customer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Arena PLM & QMS?** We currently use Arena for PLM and are very happy with it. Generally good user interface, good out-of-the-box workflows for product data management, and very good customer support. **What do you dislike about Arena PLM & QMS?** Some user settings on the admin side aren't completely intuitive, but in general we have very few complaints. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Single source of truth: It is highly useful to have our product data in one place with an established workflow. This has made documentation managementn and release to procurement much smoother than it was previously. **Official Response from Kim Custodio:** > Thanks for leaving us a review! We're glad to hear your experience with Arena has been positive overall. Please do not hesitate to reach out to the Arena team if any questions or concerns come up. ### 2. User friendly but expansive **Rating:** 2.5/5.0 stars **Reviewed by:** Kinjal P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Arena PLM & QMS?** Effective Training workflow including KPI for Training real time and competency based training criteria for each document. **What do you dislike about Arena PLM & QMS?** Expensive but better analytical capability **What problems is Arena PLM & QMS solving and how is that benefiting you?** e-QMS **Official Response from Kim Custodio:** > Hi Kinjal, Thank you for taking the time to leave us a review. We're glad you've found the training workflows helpful and overall user friendly. ### 3. Great cloud based PLM & QMS Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Vijay P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Arena PLM & QMS?** Arena is very user-friendly, houses all of your data in one place and as it is cloud-based you can access it from anywhere in the world without any of the IT overhead! It is very easy to review and access the relevant information including drawings and data sheets. You can customize your quality workflows and create different custom templates as well. BOM functionality with different viewing options makes it very easy to understand and the redline view is super helpful for reviewing ECO changes. Arena help feature is robust, and the customer support team is great and very quick to respond with solutions/suggestions. **What do you dislike about Arena PLM & QMS?** Integration solution for standard CAD softwares is not easy to implement and can be improved. Also creating custom reports can maybe improved by somehow providing a visual preview of the columns or by some other method. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Only source of true information and houses all our quality records. **Official Response from Alaine Portnoy:** > Hello Vijay, Thank you for your 5-star review of Arena! We appreciate your feedback and are happy to hear about your overall positive experience with the product and support. You can connect with your success coach to discuss the latest enhancements with CAD integrations. Thank you for helping others learn about Arena PLM and QMS! ### 4. Arena allows my company to have part hierarchy and organization of a complex design. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Arena PLM & QMS?** I like that we can add additional attributes that are important to our parts and our design. We can customize our workflow for our purposes. I also like how we can add syncing like from Altium to PLM which automates a lot of processes. **What do you dislike about Arena PLM & QMS?** It is difficult to search for parts, especially if you do not have the exact wording of how the part was entered into the system. Also, it would be nice if you could get a dropdown menu with suggestions instead of going into the search and spending time looking through all the possible options. **What problems is Arena PLM & QMS solving and how is that benefiting you?** It is helping us to organize bill of materials and suppliers. It helps us to communicate revisions of parts with our suppliers and have seamless communication about what should be built and the parts and manufacturers of those parts. **Official Response from Kim Custodio:** > Thank you for leaving us a review! We're happy that Arena helps you automate and customize workflows, as well as create seamless communication. We're always working on making improvements to our product for our users, so we appreciate hearing your input on the search function and will share with the team. ### 5. Arena streamlines the chaos **Rating:** 5.0/5.0 stars **Reviewed by:** Ed E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Arena PLM & QMS?** -Digitization of processes formally tracked via excel sheets and folder systems. -Easy admin management tools allows for addition and removal of permissions and processes on the fly -Responsive and friendly support teams usually respond within a day - most times within a few hours. -Quick lookup of documents saved against item cards and quality processes streamline daily activities. **What do you dislike about Arena PLM & QMS?** -There is no way to track "decay" of items (such as calibration intervals or SOPs coming up for review) without using the Training World or a convoluted Quality Process. Would like the items themselves to have internal "decay" timers -Grouping employees is difficult if not impossible. I may have to reach out to see if this is possible, but if it is it is not readily apparent I can make a "Quality Group", for example, and tag that group on projects across the workspace. **What problems is Arena PLM & QMS solving and how is that benefiting you?** -Arena is digitizing processes that were formally handled in dusty file cabinets and scattered excel files. Not only is this obviously more compliant, but it is much simpler for the team to work together and collect/manage data. -The visibility of Change Management in Arena really lets people see exact what is going on with a part, from details and specs to sourcing and quality issues. This has cut down on requests for information significantly. ### 6. Using Arena for Medical Device Company. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2023 **What do you like best about Arena PLM & QMS?** The most helpful aspect of Arena is being able to see all BOM components of a product and see all linked quality events and change orders. This makes collaboration and traceability easy. **What do you dislike about Arena PLM & QMS?** One thing I dislike about Arena is the search function. It is difficult to find items or problems without having the exact code or title correct. Having similar results pop up while searching for items would be very helpful. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena PLM & QMS is helping us maintain an organized and functioning eQMS that is accessible and aids in traceability. We are able to be more organized in the creation and development of products. **Official Response from Kim Custodio:** > Thank you for reviewing Arena! We're glad it's helped make collaboration and traceability easier for your company. Your feedback is valuable to us and helps us plan future releases – we'll share your input regarding the search function with our team. ### 7. Arena PLM & QMS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Laura S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Arena PLM & QMS?** As a system administrator one the things I like best about Arena is the support we receive from both our success coach and our account manager. They have great avaialblity answer questions about the account and technical questions. We like how the system allows for linkages between different activities in the software. **What do you dislike about Arena PLM & QMS?** There isn't much I dislike about Arena. We use analytics and wish there were ways to join the different worlds for reporting purposes **What problems is Arena PLM & QMS solving and how is that benefiting you?** Allows for document control and training management of SOPs for remote staff. Seamlessly blend quality activities with configurable workflows to match our various procedures. **Official Response from Kim Custodio:** > Hi Laura, Thank you for your 5-star review of Arena! We’re glad to hear about how seamlessly Arena has integrated with your current workflows and how document control and training management have helped keep your remote staff all on the same page. We take pride in supporting our customers throughout their journey with our solution and will continue to be a resource to your company as your needs evolve. ### 8. Arena Quality System Supporter **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Arena PLM & QMS?** It is intuitive, user friendly and allows for fast processing of document reviews. **What do you dislike about Arena PLM & QMS?** Searching for certain documents requires the exact numbering to find. **What problems is Arena PLM & QMS solving and how is that benefiting you?** It allows my company to store our documentation in a secure location. It provides a good platform for reviewing documentation and ensuring we uphold our ISO 13485 requirement. **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review! We're happy to hear Arena has been able to help you store documentation securely and ensure compliance. We hope you continue to see the benefits of our solution. ### 9. Powerful but pretty easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Arena PLM & QMS?** Good Query tools. Nice abilities to bookmark things for ease of finding again, and to link Items which are related (but not on BOMs of each other). **What do you dislike about Arena PLM & QMS?** Some fields are not customizable and/or are not relevant for our use. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Facilitating product development and transition to manufacturing by not requiring extra work. **Official Response from Kim Custodio:** > Hi there, Thank yo for taking the time to leave us a review! We're glad our solution has been east to use and appreciate your feedback regarding the fields. Please do not hesitate to reach out to our support team if you have any other suggestions or questions. ### 10. User Friendly and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Arena PLM & QMS?** I appreciate that Arena strives to accept, anticipate, and encourage feedback from their users. It is helpful to have access to "file" archives even after files are replaced by other users as long as the original file related numerals aren't replaced or deleted. **What do you dislike about Arena PLM & QMS?** I wish the search field for Arena was all-inclusive and you didn't have to search per "World". It's quite difficult to learn and get used to searching within "Worlds" when the majority of the population is used to using Google type search engines which are all-inclusive. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Per the majority of regulatory and governmental bodies, Arena fulfills an electronic documentation management system requirement as well as an audit trail for any auditing bodies. **Official Response from Kim Custodio:** > Thank you for taking the time to review Arena! We're happy that it's both user-friendly and intuitive in your experience. We also appreciate your feedback regarding the search function and will share with our team. ### 11. Good interface with little opportunities related to approvals selection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Arena PLM & QMS?** Is pretty simple to search for items and clean interface **What do you dislike about Arena PLM & QMS?** it could be easier the way to select approvers or delete items in some sections **What problems is Arena PLM & QMS solving and how is that benefiting you?** It helps me to route documents to approval and as a document storage **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review! We're grateful for your feedback and are glad that Arena has overall been simple to use. ### 12. Adequate, somewhat complex system **Rating:** 3.5/5.0 stars **Reviewed by:** Anupam B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Arena PLM & QMS?** Ability to view multiple file types including redlined files for all revisions Sandbox feature is helpful but takes getting used to Still learning about electronic form capabilities **What do you dislike about Arena PLM & QMS?** Difficult to learn basic capabilities including approvals and training activities. It's generally not very intuitive plus the user interface isn't simple. Very busy. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Compliant to FDA regulations. Files are accessible by all distributed team members. Audit trails, training requirements, and electronic signatures are very helpful. **Official Response from Kim Custodio:** > Hi Anupam, Thank you for taking the time to share your experience with Arena! We appreciate your feedback and will share your input about learning the about the solution with our team. In the meantime, please do not hesitate to reach out to your account team for help or concerns. ### 13. Director, QA/RA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Arena PLM & QMS?** I like that your entire QMS can be connected (linked) together so finding documents and records are simple and efficient. The electronic signatures for various procedures are convenient when working with multiple locations. **What do you dislike about Arena PLM & QMS?** The only downside is the cost of the subscriptions. It is more expensive than standard out-of-the-box PLM and QMS software, but I have not seen many with the functionalities provided in Arena. **What problems is Arena PLM & QMS solving and how is that benefiting you?** The Arena solution is fantastic for companies collaborating with other groups within the same facility or between multiple facilities. Efficiency in completing QMS tasks has increased, and the automated processes within Arena have helped maintain compliance. Keeping the process flowing when outside the facility is an important benefit for busy schedules. **Official Response from Kim Custodio:** > Thanks for your 5-star review of Arena! We’re happy to hear it’s made document and record control simpler. We hope we can help you find more efficiencies as you continue to use our product. ### 14. A comprehensive platform for getting updated documents and SOP's for various departments. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Arena PLM & QMS?** As of now, i would say its easy to use. I havent done much expoloring but i would continue to share feedback on the platform requirements so that the developers can work towards it **What do you dislike about Arena PLM & QMS?** Have come acrross many instances whereby a shared document doesnt really come under the Action/Assignment inbox. We need some training with respect to navigating through the features. **What problems is Arena PLM & QMS solving and how is that benefiting you?** By briding the gap between communication as we find almost all our documents in place **Official Response from Kim Custodio:** > Hi Michelle, Thank you for your 5-star review of Arena! We’re glad to hear it’s been easy to use so far. Please don’t hesitate to reach out to your account team for any additional training. ### 15. Sr. Buyer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Arena PLM & QMS?** The Layout of the Screen is easy to understand. **What do you dislike about Arena PLM & QMS?** I have no issues with it that I can think of. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Which sources of supply are approved for each of our Items and who has stock currrently. **Official Response from Kim Custodio:** > Thank you for leaving us a review! We're happy you've had a great experience with Arena so far. If any questions or concerns arise, please do not hesitate to reach out to our support team. ### 16. Arena PLM & QMS is the best product and must try it **Rating:** 4.0/5.0 stars **Reviewed by:** sandeep R. | Senior Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Arena PLM & QMS?** It's very useful tool to track the changes and easy to complete the action item **What do you dislike about Arena PLM & QMS?** Not sure but I don't think there will be any dislikes **What problems is Arena PLM & QMS solving and how is that benefiting you?** Tracking of changes and easy to implement ### 17. Area highlights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Arena PLM & QMS?** The management, versioning and ease of use makes this tool valuable **What do you dislike about Arena PLM & QMS?** It would be great if it would be a little faster **What problems is Arena PLM & QMS solving and how is that benefiting you?** Component library **Official Response from Kim Custodio:** > Thank you for leaving us a review! We appreciate our feedback regarding Arena's speed and hope that the solution continues to be valuable and easy to use for you. ### 18. Arena Adoption **Rating:** 3.0/5.0 stars **Reviewed by:** Sébastien C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Arena PLM & QMS?** The interface is straightforward and allows quick access to information. The default workflow with ECR/ ECO is just amazing. We **What do you dislike about Arena PLM & QMS?** We cannot copy data easily between workspaces. Managing rights in a workspace is hard when you want to deal with different products and include partners. **What problems is Arena PLM & QMS solving and how is that benefiting you?** We can manage Change Process linked to our CAD system (onshape). We can now have all the traceability between a change and related items. ### 19. The best PLM platform I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Octavio Francisco M. | Translator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Arena PLM & QMS?** It's a friendly user and allows me to create and follow up with all the documentation and approvals in an easy flow. **What do you dislike about Arena PLM & QMS?** Sometimes it's hard to find documents if I don't have the right name. **Recommendations to others considering Arena PLM & QMS:** Improve the search engine. **What problems is Arena PLM & QMS solving and how is that benefiting you?** We have access to all the approved documentation, it's easy to define the approvers, and if they are not available, to change them. Several options are depending on the needs of the company. **Official Response from Alaine Portnoy:** > Thank you for your 5-star review of Arena! We appreciate your feedback and are very happy to hear it's one of the best PLM platforms you've used. ### 20. Platforms for PLM and QMS are straigh forward to use and Customer Service is excellent. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Arena PLM & QMS?** It meets ISO standards and allows for integration with our suppliers information. **What do you dislike about Arena PLM & QMS?** At times i wish it was more flexible in terms of customization. **What problems is Arena PLM & QMS solving and how is that benefiting you?** They are developing a process to review documents in Arena and eliminate the need for document updating outside of the Arena platform. **Official Response from Kim Custodio:** > Thank you for leaving us a review! We appreciate your feedback regarding customization. We're also happy to hear Arena has helped your organization meet ISO standards and that our team has provided excellent customer service. ### 21. Arena is a whole new experience, which requires a lot of learning, but it's a good challenge! **Rating:** 4.0/5.0 stars **Reviewed by:** Ivana S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Arena PLM & QMS?** Arena PLM is a high-speed system compared to (previous) Windchill. The mutual connection (linking) of documents and processes enables reviewed and fast work. It provides a large selection of different options for document processing. **What do you dislike about Arena PLM & QMS?** Arena PLM offers a large selection of different options for document processing, and it is precisely this large selection that is quite confusing for first-time users. The notification system is overemphasized and unclear. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Speed of document processing, accuracy and connection of documents and PLM system. My productivity is a better, because the transparency of data processing is greater. **Official Response from Kim Custodio:** > Hi Ivana, We appreciate you taking the time to review Arena. We're happy that it has helped improve productivity and transparency for you. Thank you for sharing your feedback regarding the notification system and how the solution may be confusing for first-time users. We'll make sure our internal teams know this so we can account for this in future enhancements. ### 22. Arena is easy to use and keeps thing very organized. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Arena PLM & QMS?** This QMS system is very easy to use and provides an organized space to keep track of documentation. The prompts for different types of change orders are also very useful to keep things organized. **What do you dislike about Arena PLM & QMS?** When you are logged out and you have multiple arena tabs open and then reopen arena it will just bring you to whatever page you were on most recently in all tabs. **What problems is Arena PLM & QMS solving and how is that benefiting you?** It is helping with change orders, risk management, technical documentation, and any other important documentation required for medical device manufacturing and production **Official Response from Kim Custodio:** > Thank you for your review of Arena QMS. We're glad that the system is easy to use and allows you to keep your documents organized. We also appreciate your feedback about the tabs and will let our team know so we can continue to improve our platform. ### 23. Daily basis using Arena **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Arena PLM & QMS?** The autofill helps you the moment you are looking for a certain document, or anything related, it has easy access, to new users when you use the search option, I been using other QMS but nothing compares to this. **What do you dislike about Arena PLM & QMS?** sometimes is kinda difficult when you are trying to create a document, the tutorials are good, but they are explained like if you were previously an expert, they need to think more on new users **What problems is Arena PLM & QMS solving and how is that benefiting you?** The thing that is helping us right now is the easy and quick access that this tool has, I'm getting more productive because I'm a trainer and every time i need to consult something it is there easy **Official Response from Kim Custodio:** > Thank you for leaving us a review! We're glad to hear that Arena QMS has allowed you to be more productive. We appreciate hearing your experience with the tutorials and will let our team know to see how we can improve. ### 24. Pleasant and organised **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Arena PLM & QMS?** Organized workflow so we can roll out company documents and release updates **What do you dislike about Arena PLM & QMS?** You need certain permissions to view things and it was a hassle for me to get permissions **What problems is Arena PLM & QMS solving and how is that benefiting you?** Workflow issues and correcting them **Official Response from Kim Custodio:** > Hi Nicholas, Thank you for taking the time to review Arena! We're happy that it's helped your company organize workflows and correct any issues. ### 25. Ability to make it your own **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Arena PLM & QMS?** The scalability and flexibility. Arena QMS allows users to develop Quality solutions that best meet user needs. It also allows varying licenses and policies to ensure the best controls around the QMS. **What do you dislike about Arena PLM & QMS?** Tickets submitted to Arena support often receive responses that are vague and unhelpful. Additionally, the formating between worlds is sometimes inconsistent. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Document control to the necessary regulations, ability for document review and approval, methods for onboarding, training, and monitoring. Migration from paper forms to electronic. **Official Response from Kim Custodio:** > Thank you for your review! We’re happy to hear Arena QMS has overall helped your company with document control and provided scalability and flexibility to develop solutions that best fit your needs. If you ever run into any issues that can’t be solved with a simple ticket, your support team is always available to help. ### 26. Highly functional but not intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Angel R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Arena PLM & QMS?** Clear release and approval procedures. Hyperlinks to parts are stable and work well to share with other customers. **What do you dislike about Arena PLM & QMS?** Not very intuitive to use and it takes a while to become a proficient user. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Part Releases, Approvals, Change Control **Official Response from Kim Custodio:** > Hi Angel, Thanks for reviewing Arena! We're glad to hear it has helped with part releases, approvals, and change control. Please don't hesitate to reach out to your customer team for additional training on the solution. ### 27. Keeping track of necessary part numbers/software versions keeping them well bundled together. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Arena PLM & QMS?** Its sorting system has been the most helpful. **What do you dislike about Arena PLM & QMS?** We've run into no problems as of yet. Though that in of itself may be included under the "like best" category. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Keeping track of product parts and variations. **Official Response from Kim Custodio:** > Hi Carlos, Thank you for your five-star review! We're thrilled to hear you have not run into any issues and are finding Arena helpful for keeping track of product parts and variations. ### 28. Updates are always appreciated, but infrequent **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Arena PLM & QMS?** Arena is constantly updating their platform, building off of a solid foundation, not changing what has shown to work. **What do you dislike about Arena PLM & QMS?** The interface can be clunky at times. Generating reports is not always intuitive. I'd like to see more user-friendly tools based on feedback from end users. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Maintaining a system database that the majority of our staff have an ease using under the guidance of Quality Assurance. **Official Response from Kim Custodio:** > Thanks for taking the time to review Arena! We're happy to hear your staff has benefited from having a database. We always want to make improvements to help our users, so please do not hesitate to reach out to your account team with any features or improvements you'd like to see. ### 29. Good tool for product attribute management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Arena PLM & QMS?** Arena is a clean, logical system that allows enterprises to maintain SKU information, BOMs, Sources, Product Attributes without clutter or confusion. **What do you dislike about Arena PLM & QMS?** I would like to see a more robust user reporting tool. Not all fields are options in the reporting structure. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena provides us with a clean environment in which we can manage our SKUs. Our ERP/Finance system lacks this functionality. **Official Response from Kim Custodio:** > Thank you for leaving us a review! We appreciate your time and are glad to see that our solution has helped you manage your product information. We appreciate your feedback and will share it with our team. ### 30. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Arena PLM & QMS?** It swiftly archives and enables me to add components to the library. **What do you dislike about Arena PLM & QMS?** Sometimes it takes until a component is added to the library. **What problems is Arena PLM & QMS solving and how is that benefiting you?** The problem of time :) **Official Response from Kim Custodio:** > Thank you for your five star review of Arena. We're happy that you've had a positive experience with our solution so far. Please do not hesitate to reach out to the Arena team if any questions arise! ### 31. Solid data system **Rating:** 4.5/5.0 stars **Reviewed by:** Bo J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Arena PLM & QMS?** Part number structure very good and clear. **What do you dislike about Arena PLM & QMS?** The access speed is not very good. Lagging while search with huge data. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Manage the data and PLM. **Official Response from Kim Custodio:** > Hi Bo, Thanks for taking the time to review Arena! We appreciate your feedback and are glad it's helping manage your product data. ### 32. Arena PLM Makes Document Control (and Stressful Deadlines) A Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth P. | Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Arena PLM & QMS?** Arena PLM is the most straightforward document management system I've used in 10+ years of regulated industry experience. The interfaces are seamless, and multi-level BOM assemblies and part numbers are easily configured. In my role, the least stressful part of product releases is the Arena PLM portion. **What do you dislike about Arena PLM & QMS?** There is not much about Arena PLM that I don't like. It's the most streamlined document control system I've used. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Using Arena PLM makes dynamic activities surrounding deadlines and releases less stressful. While I may not get what I need until the eleventh hour from my teams, at least I know the configuration, routing, review, approval and release of QMS records will be a breeze. **Official Response from Alaine Portnoy:** > Hi Elizabeth, Thank you for your 5-star review of Arena! We're happy to hear that it makes your job so much easier, especially during the release process. Thanks for sharing. ### 33. Overall experience with Arena is intuitive, straight forward. **Rating:** 4.5/5.0 stars **Reviewed by:** Brian M. | Vice President of Global Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Arena PLM & QMS?** Customizable to our business, excellent service and support, cloud based and user friendly. Approval processes and related workflows including those outside our organization are excellent. **What do you dislike about Arena PLM & QMS?** Integration with other systems can be complicated and typically require involved customization to meet API, Some existing common ERP/ MES interfaces would be appreciated. Some rigid approval rules in requests and would like to see more flexibility / automation. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Workflow management for requests and approvals, a design sand box outside of our production ERP with measureable and reportable KPI and metrics to drive our business forward **Official Response from Alaine Portnoy:** > Hello Brian, Thank you for your review of Arena! We're happy to hear about your positive thoughts regarding ease of use, support, and workflows. Appreciate your feedback on your ERP integration. We are making enhancements to our integration capabilities and are growing our partner network. ### 34. Review of Arena **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Arena PLM & QMS?** The simple layout of the website. It is easy to navigate and use for my work. **What do you dislike about Arena PLM & QMS?** Sometimes it is hard to find specific document numbers, the search engine can be improved **What problems is Arena PLM & QMS solving and how is that benefiting you?** It allows me to search for housed documents, find information about our WI/SOP. **Official Response from Kim Custodio:** > Thanks for leaving us a review! We're glad Arena has been easy to navigate, and we will be sharing your feedback regarding the search function with our team. ### 35. Simple, effective, easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Arena PLM & QMS?** I love the intuitive layout of the pages and the ease of use and navigation **What do you dislike about Arena PLM & QMS?** I wish that the built in search function / navigation was a bit more robust. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena provides us a source of truth for our design and engineering lifecycle. **Official Response from Kim Custodio:** > Thank you for reviewing Arena! We're glad that it's been easy to learn and intuitive to use. We also appreciate your input on the search function – we will be sharing this with our team to account for in future product enhancements. ### 36. Arena PLM tool is the way-to-go! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Arena PLM & QMS?** Arena PLM & QMS is a very user-friendly tool for work & it makes working & collaborating with engineers from different parts of the world efficient. **What do you dislike about Arena PLM & QMS?** Sometimes due to heavy traffic, the servers of Arena PLM tool take a longer time than usual to load the data & files. This becomes frustrating at times. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena is helping me and my team to collaborate from remote locations to work on engineering projects, where the data is easy to extract as well as it is secure. **Official Response from Kim Custodio:** > Thank you for your five star review of Arena! We're glad to hear it's user-friendly and has helped enable secure collaboration between engineers all over the world. ### 37. Good PLM Tool with Extras **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Arena PLM & QMS?** Arena PLM gives us a single source-of-truth to manage all of our parts and bill of materials. **What do you dislike about Arena PLM & QMS?** I wish the API had more features to make custom internal tools more feature-rich. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Bill of materials management, prototype costing roll ups. **Official Response from Kim Custodio:** > Thank you for taking the time to review Arena – it really helps let us know how we're doing and helps other users evaluate our product! We're happy to hear it's helped you manage your bill of materials and appreciate your feedback about the API. ### 38. Smooth & Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Erica F. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Arena PLM & QMS?** One system to combine all your needs! It has been quite handy in increasing cooperation across teams to have both PLM & QMS functionalities in one platform. Easy to use, with a lot of documentation available & users' guidance built-in as a main feature. Easy to structure and relate data across sections and AMAZING analytics capabilities available. Overall TOP system! **What do you dislike about Arena PLM & QMS?** The licensing runs on the higher-end in terms of costs, which is still worth it if you have enough budget. Integrations with other systems are possible but priced separately making it an expensive product. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Cooperation across engineering and operations. Enabling us to live-tracking of processes status and easy to retrieve KPI boards. Shared ownership of processes with suppliers. **Official Response from Alaine Portnoy:** > Erica, Thank you very much for your 5-star review! We appreciate your feedback on ease of use and analytics and love that you consider us a "TOP system"! ### 39. Arena has been effect and efficient implementing our QMS. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Arena PLM & QMS?** Its flexibility and integration with OnShape. **What do you dislike about Arena PLM & QMS?** My column width doesn't seem to be configurable. I need wider columns. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Cloud-based solution has solved our distributed workforce issue with low IT overhead. **Official Response from Kim Custodio:** > Thank you for taking the time to review Arena! We're glad to hear you're benefitting from the integration with OnShape and that our QMS has helped with your distributed workforce. Please feel free to reach out to support regarding configuring column widths or leave us a suggestion with the "Send Us Feedback" feature in Arena. ### 40. Great Arena Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Katelyn M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Arena PLM & QMS?** Great way to control documents and track quality processes. Analytics gives a great view of trends from all areas of Arena **What do you dislike about Arena PLM & QMS?** It can be a little tricky to navigate and find what you're looking for. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Analytics has been great in allowing for data trending around quality issues. The ease of the dashboards has reduced time in gathering data our users used to do manually. **Official Response from Alaine Portnoy:** > Hi Katelyn, Thanks for your review of Arena! Great to learn about your experience with Analytics and identifying quality issue trends. ### 41. Great database management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Arena PLM & QMS?** The integration of different areas of the database makes Arena easy to use to helpful **What do you dislike about Arena PLM & QMS?** The overall structure of the Arena database is excellent, but the roll back feature can be improved. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Handling Bill of Material of the products **Official Response from Kim Custodio:** > Thank you for your five star review of Arena! We're excited to hear our product has helped you manage your bills of materials and that it's been overall easy to use. ### 42. EASY TO LEARN, EASY TO USE. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Arena PLM & QMS?** As the title states. Easy to learn, intuitive and easy to use. **What do you dislike about Arena PLM & QMS?** When searching, you lose your search criteria when changing attributes. **What problems is Arena PLM & QMS solving and how is that benefiting you?** tracking changes, communicating changes and keep users accountable. **Official Response from Kim Custodio:** > Thank you for reviewing Arena! We appreciate your feedback as it helps us continuously improve our product. We're also happy to hear it's been intuitive and easy to use. ### 43. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha J. | VP Quality Assurance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Arena PLM & QMS?** Arena /PLM helps Medcura manage electronic documents and integrate them with other quality processes critical to regulatory compliance. **What do you dislike about Arena PLM & QMS?** There is no option of reaching someone immediately for assistance. **What problems is Arena PLM & QMS solving and how is that benefiting you?** We are not having problems where the question is applicable at this time. ### 44. Users friendly and cloud based **Rating:** 4.5/5.0 stars **Reviewed by:** Rebika S. | Quality Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Arena PLM & QMS?** Quality process templates can be created per your company's needs and show the status bar. **What do you dislike about Arena PLM & QMS?** While creating templates it isn't easy to translate a paper-based company's process into Arena template. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Limited users on Arena is limited to fully utilizing all the available applications of Arena because of the licences price. **Official Response from Alaine Portnoy:** > Rebika, Thank you for taking the time to review Arena. We appreciate your feedback. ### 45. Excellent system. Easy to use and very versatile. **Rating:** 4.0/5.0 stars **Reviewed by:** Camron S. | Manufacturing Design Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Arena PLM & QMS?** Ease of use, and how approvals are set up within the system. I also like the cloud-based setup which allows me to easily work from home, whereas our homegrown system requires me to be at work or use a VPN. **What do you dislike about Arena PLM & QMS?** A bit of a learning curve, better help and or resources within the page would be great. We also had some issues with integration tools for XPLM and Solidworks that need some help. **Recommendations to others considering Arena PLM & QMS:** If you need a system to manage your business needs for quality control, this system is by far one of the best. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Were able to better control our documents and revisions, easily set up approvers and automate most of the documentation practices. Our ability to release products and supporting documentation is much faster. **Official Response from Alaine Portnoy:** > Thank you for your review of Arena, Camron. We appreciate your feedback and are happy to learn about the benefits you realized using Arena cloud PLM! ### 46. It can seem cumbersome to go through all of the approvals and steps. **Rating:** 2.5/5.0 stars **Reviewed by:** Casey K. | Supplier Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Arena PLM & QMS?** It keeps all my records stored well. I can also share those with others in a very secure space. This keeps my QMS compliant with the ISO standards and allows me to operate successfully. **What do you dislike about Arena PLM & QMS?** All of the checks and steps you have to go through can feel really cumbersome and someone just learning how to do it can be a challenge. I would like to see the functionality be a bit less bulky and more simple. **What problems is Arena PLM & QMS solving and how is that benefiting you?** It is resolving the fact that we need secure document control that individuals cannot just go in and change a document without proper approvals and oversight by a control team. ### 47. HP Arena Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2020 **What do you like best about Arena PLM & QMS?** Simple GUI and User Friendly. No complex features. I like the report tool which is easy to handle compared to other PLM tool in the market. I like the feature to add additional attributes for each company users. I like the update and training that Arena gurus are scheduling quarterly. Help tool within the Arena is helping us to train other people and videos and screenshots used under that help is great. I like the file feature which is supporting lots of file format. I found Administrators have good right and very easy to operate in work space setting. Linkage between all worlds to ECO which is great feature compared to other PLM tools available in the market. Supply chain department is happy to see the amount of information that Arena allows to add for supplier creation and supplier items which is great. **What do you dislike about Arena PLM & QMS?** I would like to see more simple Disposition of parts. I would like to see more integration to current ERP tools available in the market. Not having this feature sometime creating integration problems and customer has to spend more money to buy additional software so PLM and ERP can talk to each other. I would like to see the more powerful Integration between CAD tools and Arena PLM. **Recommendations to others considering Arena PLM & QMS:** I would highly recommend Arena to others. I have extensive experience on Enovia, SAP, Oracle 11i and other PLM platform. I like Arena the most because of ease of use and simplicity. **What problems is Arena PLM & QMS solving and how is that benefiting you?** I am using Arena PLM for change management and data management. The most important benefit is easy admin rules and few click to get results and multiple way to get results. **Official Response from Alaine Portnoy:** > Hiren, thank you for your 5-star review and high recommendation of Arena PLM! We're happy to hear you like Arena PLM the best among the other PLM systems you have used. A customer success manager will reach out to address your question on part disposition and integrations. ### 48. Excellent product design and customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Arena PLM & QMS?** Precise tracking on each product design changes and file attachments. Very flexible setting adjustments. **What do you dislike about Arena PLM & QMS?** The consult helped us set up the basic Arena to use years ago. Now, we are ready for expansion on available features but don't know how to go about it. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Product design and eco updates. **Official Response from Alaine Portnoy:** > Thank you for your review of Arena PLM and for sharing your satisfaction with the product. If you're ready to scale your system and leverage more features reach out to your account manager. They will assist you. ### 49. Great Tool, Few Shortcomings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Arena PLM & QMS?** I like that Arena structures BOMs in an easy-to-understand manner. I like how change management is structured as it provides a clear process flow and a efficient structure. I also like the ability to manage quality issues and link them directly to the product record. **What do you dislike about Arena PLM & QMS?** There are just a few quirks I don't like. 1) When updating a child item within a parent item, the child item is automatically updated in ALL parent items. However, this automatic update is not logged in the history for the parents (unless you manually add it in a change order) so it is easy to lose track of all the changes made on a parent item. 2) Arena uses In design and In Production lifecycle phases, they portray the "In Design" lifecycle status to be a phase where you can iterate and change the item before releasing it to production, This is a great but right now it is more theory than actuality. When in the "In Design" state you still need to use Change Orders to make changes and updates. Sometimes this is too burdensome as these changes are being made and should not really have to be signed off as the design hasn't been fully released. Also, when something is released to "In Production" you cannot go back to the "In Design" phase for that item. You have to do a workaround to copy the item which is cumbersome. 3) Arena does not have an active interface for updating documents. While it does a great job of managing revision control, you still have to download the document, put it on Teams or Sharepoint where everyone can work on it, then save it, then upload it to Arena. It's a little cumbersome when reviewing documents on Change Orders, if you want to track changes or add comments you have to do it outside of the system. 4) Multiple change orders for items can conflict with one another and cause wrong revisions to be released. If you have two change orders on a particular item, the system is not smart enough to look at the revision of that item when the change is submitted for approval/goes effective. It only looks at the revision when the change is created, therefore, If you make a minor change and tell the system to keep the Rev at B, but another change order Revs the Item to C before you get the first CO approved, your item will go from rev B to C back to B. This can be managed but it just means you have to add an extra step in your process to ensure users double triple check the item rev and other change orders. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena is a powerful tool and is well designed. It helps us manage components and BOMs seamlessly. It helps us provide documentation to those that need it that would otherwise be kept in hard to access locations. It helps us manage tasks and projects. **Official Response from Alaine Portnoy:** > Thank you for your 5-star review of Arena. We appreciate your positive feedback and also sharing your dislikes. Reach out to your customer success coach as they may be able to address some of those items and improve your experience. ### 50. Needs Improvement but good baselines, especially for smaller companies **Rating:** 3.5/5.0 stars **Reviewed by:** Michael P. | QMS Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Arena PLM & QMS?** Our Product Manager. She provides the support we need in a timely fashion and is always willing to jump on a call and screen share, etc. **What do you dislike about Arena PLM & QMS?** Metrics. We have metrics, usual metrics tracked in a QMS but it is extremely difficult to set these up and the support team appears confused as well. There are no metrics already populated such as on time training, etc. **What problems is Arena PLM & QMS solving and how is that benefiting you?** We use this as a repository for our QMS. The training module is helpful and document retrieval is easy but you need to know what you are doing to process documents. **Official Response from Alaine Portnoy:** > Hello Michael, Thank you for your review of Arena PLM and QMS. We appreciate your feedback and are glad you've had a good experience with support. Please reach out to your customer success coach to discuss the metrics further. ## Arena PLM & QMS Discussions - [Is it possible to customize the workflow in the CAPA module?](https://www.g2.com/discussions/30420-is-it-possible-to-customize-the-workflow-in-the-capa-module) - 1 comment, 4 upvotes - [Can this PLM bring the data and drawings straight to the production lines so we can digitize the production lines and remove the paper?](https://www.g2.com/discussions/can-this-plm-bring-the-data-and-drawings-straight-to-the-production-lines-so-we-can-digitize-the-production-lines-and-remove-the-paper) - 1 comment, 2 upvotes - [Would it be possible for Arena to implement this simple feature?](https://www.g2.com/discussions/would-it-be-possible-for-arena-to-implement-this-simple-feature) - 1 comment, 2 upvotes - [Is Arena PLM more cost-effective than keeping an aging Agile PLM system with limited support?](https://www.g2.com/discussions/is-arena-plm-more-cost-effective-than-keeping-an-aging-agile-plm-system-with-limited-support) - 1 comment, 1 upvote - [What is the best way to move legacy Agile PLM data (BOMs, suppliers, documents) into Arena Cloud PLM?](https://www.g2.com/discussions/what-is-the-best-way-to-move-legacy-agile-plm-data-boms-suppliers-documents-into-arena-cloud-plm) - 1 comment, 1 upvote - [View Arena PLM & QMS pricing details and edition comparison](https://www.g2.com/products/arena-plm-qms/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+22%3A56%3A12+-0500&secure%5Bsession_id%5D=4de4a5a2-fda8-4827-9eb5-85cc37459611&secure%5Btoken%5D=95c6f2a6ac3cc4b576827504b9814973044f5735b3667df9bf5e8f68e1c44db2&format=llm_user) ## Arena PLM & QMS Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [CADTalk](https://www.g2.com/products/cadtalk/reviews) - [Cofactr](https://www.g2.com/products/cofactr/reviews) - [Expandable ERP](https://www.g2.com/products/expandable-erp/reviews) - [First Resonance ION Factory OS](https://www.g2.com/products/first-resonance-ion-factory-os/reviews) - [FlowEQ](https://www.g2.com/products/floweq/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Onshape](https://www.g2.com/products/onshape/reviews) - [Part Analytics, an Altium company](https://www.g2.com/products/part-analytics-an-altium-company/reviews) - [Rimsys](https://www.g2.com/products/rimsys/reviews) - [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management/reviews) - [SOLIDWORKS](https://www.g2.com/products/solidworks/reviews) - [SolidWorks PDM](https://www.g2.com/products/solidworks-pdm/reviews) - [Tulip](https://www.g2.com/products/tulip-interfaces-tulip/reviews) - [USB Drive Data Recovery](https://www.g2.com/products/usb-drive-data-recovery/reviews) ## Arena PLM & QMS Features **Quality Management** - Design Controls - Audit Management - Supplier Network Management - Risk Management **Nonconformance** - Conformance Records - CAPA - Change Management **New Product Introduction** - Ideation - Time-to-market - Cost estimating - Product approval **Quality System** - Analytics & Reporting - Real-time Collaboration - Document Control - Quality Processes **Quality system** - Document Control - Collaboration - Analytics and Reports **CAD** - CAD Models - CAD Options - Conversion **Risk Management** - Operational Risk - Supplier Evaluation **Collaboration** - Supplier alignment - Communication - Development - Document Management **Inspection Management** - Templates - Workflows - Corrective Actions **Product Data Management** - Product Metadata - Data Quality - Version Control **Compliance** - Standards & Regulations - Permits - Certifications **Bill of Materials** - BOM management - Multi-level BOM - BOM Types - BOM visualization **Engineering Change Management** - ECR Workflows - Change Management - ECO Management **Simulation** - Virtual Testing - Analysis - Optimization **Analytics** - Reporting - Costing - Product Intelligence **Quality management** - Quality planning - Traceability - Compliance **Integration** - ERP - MES - PIM - Maintenance **Generative AI** - AI Text Summarization **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Arena PLM & QMS Alternatives - [Propel](https://www.g2.com/products/propel-propel/reviews) - 4.3/5.0 (143 reviews) - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (772 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (603 reviews)