Ardexus CRM Reviews & Product Details

Ardexus CRM is an efficient tool for managing customer interactions. It consolidates all messages, emails, phone conversations, notes for each contact in a very systematic manner. It helps me visualise my customers based on the stages of their journeys and adjust my approaches appropriately. Review collected by and hosted on G2.com.

I can’t filter the information to find the concrete figures or generate the reports that would reflect my sales plan. This makes it almost impossible to monitor the KPIs and get deeper knowledge of my sales pipeline. Review collected by and hosted on G2.com.

The lead capture feature is amazing. It syncs data from the emails and web forms thus eliminating the instances when I have to type the contacts’ details manually. This helps me store all my leads and makes all the leads available for follow-ups easily. Review collected by and hosted on G2.com.

The reporting appears to be restricted and unpolished at times. To be able to create specific sales reports, there are several clicks involved and the interface of the graphs could use a cleaner design than offered by other CRM systems. This makes it challenging to get precise information about the sales performance. Review collected by and hosted on G2.com.

Easy to use, it does what you would want a crm to do Review collected by and hosted on G2.com.

Not as turn key as some of the alternative solutions Review collected by and hosted on G2.com.

The pricing is a concern the features it provides are not worth it. The user interface is basic. It uses some improvements. There is a slowness, in the web module. Email transfer from Mac is not completely resolved yet there is a Microsoft adapter. Review collected by and hosted on G2.com.

I find maintaining and reporting prospects. Paid clients are quite difficult. The lack of optimization in simplifying our processes makes it difficult to fully utilize the capabilities of the CRM. It lacks in providing real time notifications which limits its effectiveness for monitoring purposes. Review collected by and hosted on G2.com.

It support campaign marketing and help business to reach the correct audience Review collected by and hosted on G2.com.

Maybe a little expensive for small businesses Review collected by and hosted on G2.com.

Reports generated via Ardexus CRM is the most advantageous for our business. It made the decision making process easy and time saving. As this is cloud based it saved time and space spent on servers. One of the key features is that it can also be accessessed on web browser. Review collected by and hosted on G2.com.

Pricing can be a issue but the agility pf the software and specific solution it provides, it is hard to negotiate. The pricing seems to be worth the features it provides yet it still needs to be competetive as there are many CRM softwares in the market. Review collected by and hosted on G2.com.

Ardexus CRM has provided efficient sales to the organization. It helps in centralizing customer data and insights. We can personalize interactions and build stronger, more meaningful relationships with the clients. Review collected by and hosted on G2.com.

We have not faced much difficulty with this CRM. Ardexus UI is very basic and can be improved. They can also work in the pricing section of the product. Maintaining accurate data might get difficult sometimes. Review collected by and hosted on G2.com.

The possibility to have different views: contacts, accounts, leads / important business opportunities and the hierachical structure for permissions. Review collected by and hosted on G2.com.

E-mail tranfer from Mac into Ardexus is not yet solved - only Microsoft adapter available right now. Review collected by and hosted on G2.com.

Really allows you to track your customers/clients/members/leads and see the arc of their interaction with your organization. It has also allowed us to track member activity & engagement in some very powerful ways, and to track the work of our organizers and representatives. Review collected by and hosted on G2.com.

It has a learning curve and there will be some in the company that are resistant to the change. Review collected by and hosted on G2.com.