Arctic Wolf
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4.7 out of 5 stars
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Arctic Wolf Reviews & Product Details - Page 3

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Arctic Wolf Overview

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What is Arctic Wolf?

Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, and Managed Security Awareness —each delivered by the industry’s original Concierge Security® Team. Highly-trained Concierge Security experts work as an extension of internal teams to provide 24x7 monitoring, detection, and response, as well as ongoing risk management to give organizations the protection, resilience and guidance they need to defend against cyber threats. Visit arcticwolf.com to get the latest industry resources and learn more about our solutions.

Arctic Wolf Details
Product Website
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Arctic Wolf Community
Languages Supported
English
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Product Description

Arctic Wolf provides Cyber-SOC as a service, designed to make every link in the security chain stronger.

Seller Details
Seller
Arctic Wolf Networks
Company Website
Year Founded
2012
HQ Location
Eden Prairie, MN
Twitter
@AWNetworks
4,062 Twitter followers
LinkedIn® Page
www.linkedin.com
2,629 employees on LinkedIn®
Description

Every year new technologies, vendors, and solutions emerge—yet despite this constant innovation, high-profile breaches are all over the headlines.In response, organizations have scrambled to develop a better security posture, but the dizzying array of options leaves resource-constrained IT and security leaders wondering how to proceed.Enter Arctic Wolf, the market leader in Security Operations.Using the cloud-native Arctic Wolf Aurora Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, Managed Security Awareness, and Incident Response; each delivered by our Concierge Delivery Model. Highly-trained security experts work as an extension of internal teams to provide
4×7 monitoring, detection and response, as well as ongoing risk management to proactively protect organizations while continually strengthening their security posture.

AP
Overview Provided by:
Amy Patterson

Recent Arctic Wolf Reviews

AC
Adam C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Arctic Wolf Finds Risks Others Don't"
Arctic Wolf has an easy to use dashboard with relevant, actionable information. They allow IT teams to address risks at a high, or very granular le...
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Andres .
A
Andres .Mid-Market (51-1000 emp.)
4.5 out of 5
"Very user friendly, support staff is very helpful"
Peace of mind and easy to use. Email notifications are sufficient if you organize them coming in.
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Excellent partner"
Amazing customer service, excellent support and services. Incredibly easy integration with a plethora of features. I use their portal daily.
Read more
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169 Arctic Wolf Reviews

4.7 out of 5
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169 Arctic Wolf Reviews
4.7 out of 5
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Arctic Wolf Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
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Overall Review Sentiment for Arctic WolfQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

I like that we meet once on month to talk about our current state of cyber security and discuss things that would help us improve our security posture. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

It is a small thing, but once in a while the information that we get from our portal can be overwhelming. Working with out Arctic Wolf team we have been able to fine tune it better so there is less noise. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

It helps to have a cyber security expert on our side to help our internal IT staff focus on what is important for cyber security. It helps us to prioritize issues instead of lookinjg to tary and tackle them all at once. Review collected by and hosted on G2.com.

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Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Easy to navigate dashboards. Large amount of reports. Quick action on alerts. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Casts too wide of net sometimes when capturing risk info. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

Helps take some of the work off of our IT team with security alerts and risk management. Also provides good info and training to users. The short training videos are very helpful and easier for users to consume than longer training modules. Review collected by and hosted on G2.com.

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Verified User in Construction
UC
Mid-Market(51-1000 emp.)
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Review source: Organic
What do you like best about Arctic Wolf?

the ease of use and the sessions are precise and short, they make us aware of potential threats without taking to much time Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Some of the acting in the videos are a bit silly Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

it sends out "lessons" and can track who has completed the assigned lessons and sends emails letting us know if we are up todate on assinged lessons. this helsp educate employees on potential threats Review collected by and hosted on G2.com.

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Verified User in Entertainment
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Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Arctic Wolf's dedicated concierge team is a breath of fresh air. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Lack of hypervisor support outside of VMWare and Hyper-V Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

AW helps us maintain a secure environment. from our network and cloud services, to endpoint detection. This greatly reduces our risk profile and increases confidence in us as a vendor. Review collected by and hosted on G2.com.

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RG
IT Director
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

They help with keeping an eye on potential risks to our environment. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

None. They deliver what they offer for support Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

They give a backup with 24 x 7 support and guidance. Review collected by and hosted on G2.com.

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RM
Sr. IT Support Lead
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Arctic Wolf?

The monthly Cadence reports. They keep us on top of things... We are a lean IT Department and they keep our priorities in order. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Too many alerts. Sometimes it is like white noise. But I am sure that is configurable. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

It is being used as our log ingestion. It shows us our risks with impossible travel logins. It is saving us money as we used to use Knowbe4 now we are leveraging our investment in Artic Wolf to provide user training. Review collected by and hosted on G2.com.

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Response from Arctic Wolf of Arctic Wolf
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Hi Raymond, we just wanted to reach out and say thank you for taking the time to leave us this amazing review. We're happy to hear you're happy with Arctic Wolf. Thank you for your continued partnership!

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TM
Information Security Officer
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Great service and understanding of Security Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Needs to be more transparent and better Reports Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

Getting better reports for Auditing Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Amazing customer service, excellent support and services. Incredibly easy integration with a plethora of features. I use their portal daily. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Their multi year renewal tiers are a bit odd. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

Arctic Wolf removed the need for us to maintain an internal SOC for a fraction of the cost. Review collected by and hosted on G2.com.

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CS
IT Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about Arctic Wolf?

They are extremely knowledgeable and have been super helpful in every aspect along the way. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

At this point, I there is nothing that I can say I have not liked about Arctic Wolf. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

We are leveraging Arctic Wolf as our SOC, as opposed to spinning up our own internal SOC. This allows for our entire network to be monitored 24x7 365 days a year. That would have been an extremely difficult and expensive thing to accomplish without Arctic Wolf. Review collected by and hosted on G2.com.

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PO
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

The Arctic Wolf product and team are the all-in-one solution to keep your business on the cutting edge. Their attention to detail and coverage rival top-tier vendors in their fields. From the begining of our relationship they have been forthcoming, easy to use, the integration was painless and the number of features available is outstanding. We use it daily and we don't receive extraneous notifications to clutter up our day. Their customer support is quick, concise and to the point with no fluff. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

There's not a single thing about Arctic Wolf that we dislike. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

Arctic Wolf alerts us to unauthorized logins from countries outside our own for investigation while their concierge team is always available for questions with quick turn-around. While we may not use every single feature provided to us all year round, we have confidence that all of our sites are protected. We also subscribe to their Managed Security Awareness, which is their phishing campaign sim. The educational moments are valuable, quick and to the point, and has raised our phishing probability scores nearly 200%. Our monthly meetings with the concierge team provide insights and suggestions to improve our security posture and are always open to questions and concerns. Review collected by and hosted on G2.com.

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