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Arcserve Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$
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Arcserve Reviews (18)

Reviews

Arcserve Reviews (18)

4.3
18 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and excellent support services, highlighting its ability to simplify backup management and recovery processes. Many appreciate its flexibility and comprehensive features, which enhance data protection. However, some users note that the initial setup can be complex, requiring time to fully understand the system.
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BM
IT Technician
Mid-Market (51-1000 emp.)
"Arcserve Delivers Reliable, Secure Backup and Disaster Recovery"
What do you like best about Arcserve?

Arcserve is a very reliable product for backup and disaster recovery for both host virtual machines and host machines, providing secure and adaptive technology. Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

Virtual machine recovery after disaster can take a while to get you back up and running especially if the internet is not very fast . Review collected by and hosted on G2.com.

OA
Senior Datacenter Consultant - Data Protection
Mid-Market (51-1000 emp.)
"1st-in-Class-Support-Experience"
What do you like best about Arcserve?

Intuitive and comprehensive software, which is complemented by very good support. Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

The product is good but the marketing leaves much to be desired. Review collected by and hosted on G2.com.

BN
IT Director
Mid-Market (51-1000 emp.)
"Backup for OES/Novell"
What do you like best about Arcserve?

Supports OES/Novell file and folder level backup and restore.

Good dedupe and compression to minimize storage footprint.

For UDP we use recovery-point synthetic backups, for OES we use dedupe.

Both apps utilize a NAS for DR. Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

More complicated GUI and more difficult end-user experience than the prior product, Unitrends, which stopped supporting OES/Novell without acknowledging an existing user base reliant on the functionality. Review collected by and hosted on G2.com.

Verified User in Education Management
EE
Enterprise (> 1000 emp.)
"Arcserve is very good"
What do you like best about Arcserve?

Ease of use, a lot of functionality, very customizable & good pricing structure Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

Nothing really, everything seems to check all the boxes of what we were looking for Review collected by and hosted on G2.com.

ES
IT Manager
Mid-Market (51-1000 emp.)
"Great backup for servers"
What do you like best about Arcserve?

file level granularity when performing restorations from tape or disk back to original location. This is sometimes important when working in a windows environment with AD profiles Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

I would prefer that the logs had more detail in them and is easier to look at. I want to know where exactly something has failed and why especially if its errors related to tapes or drive Review collected by and hosted on G2.com.

Mike B.
MB
D
Mid-Market (51-1000 emp.)
"Critical component for our organization's DR plan"
What do you like best about Arcserve?

ARCserve's ability to provide bare-metal recovery services is key to our disaster recovery policy. With physical medium and cloud-based backup and restore capabilities, we are confident of limited downtime along with access to the most recent data. Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

Although the cloud-to-cloud service is fast the internal server to cloud-based services could be somewhat faster, it seems. Our Internet connection is quite fast, yet the archival process doesn't appear to utilize the bandwidth very efficiently. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Small-Business (50 or fewer emp.)
"Good Product"
What do you like best about Arcserve?

This program works well. It keeps up with all the backups using deduplication and provides a fast way to recover files. This product also works well with tapes and backing up directly to SAN and Network storage media. Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

There is a little bit of a learning curve to figuring out the UI, but it just takes some reading, and you will have it down in no time. The support is ok; I had a little trouble a couple of times I contacted them. The licensing scheme can also get very pricey since you have to get individual licenses for all attached devices/servers Review collected by and hosted on G2.com.

Steven W.
SW
Desktop Support Specialist
Small-Business (50 or fewer emp.)
"Good Backup Solution"
What do you like best about Arcserve?

It was very useful with all of the automation settings. Always hated going to every server to check backups but with this software you can check it from one server. Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

How hard it was to perform updates on the software. Also, the support for the program used to be horrible with wait times, sometimes taking over a day for assistance. Review collected by and hosted on G2.com.

Rajesh K.
RK
System Administrator
Mid-Market (51-1000 emp.)
"Arcserve is perfect application for Data Protection and recovery"
What do you like best about Arcserve?

RHA and Unified dataProtection are the best tools for realtime data replication and recovery. RHA can even replicate the complete image of any pgysical to virtual or physical to physical machine over a minimum bandwidh networks. Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

It is completely superb and I am using it for 6 yrs. Support team is very much co-operative and technical Review collected by and hosted on G2.com.

Vishal M.
VM
Mobile Application Developer
Mid-Market (51-1000 emp.)
"Arcserve review"
What do you like best about Arcserve?

Flexibility (able to load on low-end hardware in a pinch) Review collected by and hosted on G2.com.

What do you dislike about Arcserve?

To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure. Review collected by and hosted on G2.com.

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Verified User
G2
Verified User

What does Arcserve do?

GU
Guest User
Last activity about 3 years ago

How does Arcserve UDP work?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$
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