Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Okay to use, not great to start in."
2.5/5
What do you like best about Arcoro?

The most beneficial aspect of Arcoro is the impersonation link that you can use to see what your employees see. It is helpful to use when describing specific scenarios to them. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

I'm not too fond of the way you have to click through so many tabs and links to get to where you want to be. I also dislike that it is easy to get lost in the system, and the help center isn't as functional as it should be! Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Reliable, easy to use"
4/5
What do you like best about Arcoro?

It's very easy to use, location is accurate. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

The website is a little clunky, having to click "end time" before entering an end time is redundant Review collected by and hosted on G2.com.

Verified User in Construction
EC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Helped Streamline Timekeeping process"
5/5
What do you like best about Arcoro?

I like how easy it is to add jobs and employees to the system. The app is easy to use and train new employees on. The integration with QuickBooks makes timecard processing easy and 100% more efficient than our previous process. ExakTime allows us to focus on making sure everything is right instead of spending ours tracking down time, job codes, and locations. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

The main complaint we all have is that you cannot respond to field notes or communicate with the field with the app. It would be nice to have job-specific comments as well as crew-specific comments. Sometimes field notes require more information from the person that created the note. It would be nice to ask questions and be able to log the responses. Review collected by and hosted on G2.com.

Response from Megan Zolnierowicz of Arcoro

Thanks so much for your review. We LOVE hearing how easy it is to add jobs and train employees, and we are happy to be able to help save your team valuable hours through our integration with QuickBooks.Your feedback about field notes makes sense - I will pass it along to our product team. Also, we have a few new features recently released or on deck to come out this quarter, so I linked our new "Just in Time" trainings where you can learn more about them.

Thanks again,

Megan Zolnierowicz, SVP Marketing

Megan.zolnierowicz@arcoro.com

See how Arcoro improved
Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"ExakTime makes time tracking easy."
4.5/5
What do you like best about Arcoro?

It keeps exact time and allows employees to clock in and out all day. Other time-tracking programs make the employee pick what time they are clocking in, or the job site superintendent has to clock everyone in. That doesn't help if an employee shows up late or the superintendent is not on the job site when employees show up for work.

The program allows Managers to approve time cards, add notes, or make changes to time punches where there are errors.

I like how it integrates with Sage 100 Contractor. The notes transfer into the Payroll Record, which makes billing labor easier, you can use Phases if needed, and job costing is seamless.

The program allows you to set up questions each time an employee clocks in or out. For example, did you get injured? Did you take all your meal and lunch breaks?

You can use the Geo-Fence function to know if an employee is actually at the job site they are clocking into. Not just clocking in from their car on their way to work.

You can limit the cost codes used on each job so labor is only coded to cost codes included in that job's budget. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

I wish they had better reports. You can only get two out of three essential details on one report. It would be great if you could run a report that shows each employee by job and cost code.

The program is glitchy at times. Managers tell me they changed a time punch, but it didn't hold. Or the program spins and spins when you try to save changes. You have to log out, log back in, and start over. Review collected by and hosted on G2.com.

Response from Megan Zolnierowicz of Arcoro

Thanks so much for your review! It's great to hear how you've streamlined your operations using ExakTime. Our goal is to make your life just a little bit easier, and it sounds like you have set yourself up perfectly to use some of our (we think) most helpful features! We hear you on better reports and our product team is currently working on a new reporting feature coming out in the next couple of months based on similar feedback, so stay tuned! I am linking our "Just in Time" training below in case you haven't had a chance to join - they are really short trainings on new features as they come out!

Thanks again!

Megan Zolnierowicz

megan.zolnierowicz@arcoro.com

See how Arcoro improved
Lori B.
LB
Lori B.
Small-Business (50 or fewer emp.)
"Best Time card app"
5/5
What do you like best about Arcoro?

Holds my employees accountable for their own time clocks on their smart devices. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

Sometimes it does not work to its full capacity when out of internet range. Review collected by and hosted on G2.com.

Response from Megan Zolnierowicz of Arcoro

Thank you for trusting ExakTime with your time tracking needs! It's great to hear that ExakTime is helping you ensure accurate time tracking for your employees. We understand the inconvenience of the app not working fully without internet access and we are actively working on improving this aspect of our app.

Casey G.
CG
Casey G.
VP
Small-Business (50 or fewer emp.)
"Great app."
5/5
What do you like best about Arcoro?

Geo tagging of the location when the employee clocks in/out.

Ability to create crews so multiple people can be clocked in/out.

Ability to run reports on projects that were completed a while ago. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

I wished it talked to different platforms like our accounting software and daily report app. We had to pay for a custom coded app to be able to talk to our accounting software. Review collected by and hosted on G2.com.

Response from Megan Zolnierowicz of Arcoro

Thanks so much for your review, Casey! Building accountability within the team so everyone is where they are supposed to be (and where you're paying them to be) is exactly what we set out to do. So glad to hear it has helped you reduce ghost employees, too. We hear you about using ExakTime with different platforms - we're glad you could find a workaround for now, but expanding the software and apps we talk to is a big priority for us in the coming year. Again, awesome to hear that you're getting great use out of geo-tagging and the ability to create crews. We are rolling out a few new features in the next few months, so I'm linking our new "Just in Time" trainings below to keep an eye out for topics you might like!

Thanks again!

Meg

megan.zolnierowicz@arcoro.com

See how Arcoro improved
LL
Luis L.
Owner
Small-Business (50 or fewer emp.)
"Easy managing for our guys"
5/5
What do you like best about Arcoro?

That we dont have to worry about lunch being clocked out or in, and it automatically deducts the lunch time and that we get the option to choose how much time can be taken out. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

A downside of Exaktime i would say is that sometimes there isint enought great connection and it takes a second to reload anfd log back in to your account as well for the guys on the field when clocking in Review collected by and hosted on G2.com.

DD
Danielle D.
Organizational Development Manager
Small-Business (50 or fewer emp.)
"Not very customizable and support is limited."
3/5
What do you like best about Arcoro?

Accurate timekeeping and the GPS is helpful. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

Importing hours into Sage 100 Contractor is not very efficient. Can't customize questions to our employees without paying a premium. Customer support isn't very helpful. Review collected by and hosted on G2.com.

HT
Heather T.
Office Manager
Mid-Market (51-1000 emp.)
"ExakTime gives us exactly what we need"
5/5
What do you like best about Arcoro?

The functionality is very user-friendly, and the reports offer what we need in multiple facets. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

Our locations change regularly, and when jobs are completed, it would be helpful if we could delete it completely from our locations rather than just making it inactive. Review collected by and hosted on G2.com.

AH
Alex H.
Small-Business (50 or fewer emp.)
"Does the job"
3/5
What do you like best about Arcoro?

Basic, user friendly. Simplified platform to track employee hours. Basic start/stop made it simple to get crews who weren't as tech savy to use. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

Only used for time tracking, forcing us to use multiple platforms to track other aspects of each project. Review collected by and hosted on G2.com.