--- title: ArcGIS Online Reviews meta_title: 'ArcGIS Online Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 190 reviews by the users' company size, role or industry to find out how ArcGIS Online works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 190 scale: '5' date_modified: '2026-08-07' parent_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm --- # ArcGIS Online Reviews **Vendor:** Esri **Category:** [GIS Software](https://www.g2.com/categories/gis) **Average Rating:** 4.5/5.0 **Total Reviews:** 190 ## About ArcGIS Online Connect people, locations, and data using interactive maps created with ArcGIS Online. Quickly create maps by dropping in your spreadsheet and mashing it up with other location data included in ArcGIS Online. Apply Smart Mapping styles to make your data visually stunning and use intuitive analysis tools to deliver location intelligence. Add valuable context to your data by combining it with Esri’s demographic and lifestyle data. Work collaboratively with your colleagues to build maps and apps. Instantly share your maps and apps with anyone, anywhere. Thousands of organizations and millions of users have proven ArcGIS Online to be a scalable and secure software-as-a-service hosted by Esri. ## ArcGIS Online Pros & Cons **What users like:** - Users find the **ease of use** in ArcGIS Online essential for timely project delivery and effective data visualization. (4 reviews) - Users praise the **user-friendly interface and features** of ArcGIS Online for effective project delivery and implementation. (2 reviews) - Users value the **collaboration features** of ArcGIS Online, facilitating easy sharing and access to valuable data. (1 reviews) - Users value the **data management capabilities** of ArcGIS Online, appreciating access to extensive ESRI datasets for analysis. (1 reviews) - Users appreciate the **intuitive design** of ArcGIS Online, enhancing their experience with seamless implementation and features. (1 reviews) - Users enjoy the **easy implementation** of ArcGIS Online, making their tasks more efficient and manageable. (1 reviews) - Features (1 reviews) - Implementation Ease (1 reviews) - Powerful Tools (1 reviews) - Time-saving (1 reviews) **What users dislike:** - Users are frustrated with the **high cost** of ArcGIS Online, finding it a barrier to frequent use. (1 reviews) - Users are frustrated with the **expensive subscription costs** of ArcGIS Online, which limits frequent usage. (1 reviews) - Users note the **high system requirements** of ArcGIS Online, limiting its accessibility for complete analysis or modeling tasks. (1 reviews) - Users find the **learning curve steep** , requiring full software and processing power for advanced analysis and modeling. (1 reviews) - Users experience **delayed customer support** with ArcGIS Online, impacting their overall satisfaction with the product. (1 reviews) - Users experience **time delays** with customer support, which can hinder their overall satisfaction with ArcGIS Online. (1 reviews) ## ArcGIS Online Discussions - [Can you find farthest Point](https://www.g2.com/discussions/12614-can-you-find-farthest-point) - 1 comment, 1 upvote - [What is the difference between ArcGIS online and Arcgis portal?](https://www.g2.com/discussions/what-is-the-difference-between-arcgis-online-and-arcgis-portal) - 3 comments - [View ArcGIS Online pricing details and edition comparison](https://www.g2.com/products/arcgis-online/reviews?page=19§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+14%3A36%3A31+-0500&secure%5Bsession_id%5D=340c27a8-85d9-4b5f-a5a0-a6c832a8e993&secure%5Btoken%5D=61ec790416cd5fdf81cc11779300b168710fbc4a48ef9ee4678de52842630a8e&format=llm_user) ## ArcGIS Online Integrations - [ArcGIS Survey123](https://www.g2.com/products/arcgis-survey123/reviews) ## ArcGIS Online Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards - Customizable Reports - Marketing Reports - Sales Reports - Activity Dashboard - Interactive Reports - Customizable Reports - Customizable Reports - Activity Dashboard - Customizable Dashboard **Data Management** - Data Capture - Data Storage - Data Manipulation - Data Visualization - Data Capture and Transfer **Cartography** - Geographic Maps - Vector Mapping - Data Visualization - Overlaying - Data Mapping **Map Creation** - Geocoding - Buffer Zone Query - Overlaying - Publishing **Analysis** - Predictive Analytics - Distance Analysis - Spatial Analysis - Data Stream - Demographic Data - Trend Analysis - Trade Area Analysis **Analysis** - Spatial Analysis - Reporting - Real-Time Streaming - Trend Analysis - Statistical Analysis **Reporting** - Data Transformation - Third-Party Integrations **Additional Functionality** - Monitoring - Reporting & Statistics - Color Codes/Icons - Map Creation - Geographic Maps - Location Tracking - AI Copilot - Internet Mapping - API - Map Sharing - Third-Party Integrations - Interoperability - Reporting/Analytics - Image Management - Activity Dashboard - Geotargeting - Labeling - Data Collection - Route Optimization - Geolocation - Generative AI - Data Import/Export - Multi-Location - Census Data Integration - 3D Imaging - Data Mapping **Additional Functionality** - Customizable Reports - Geotargeting - Ad hoc Reporting - Search/Filter - Role-Based Permissions - Alerts/Notifications - Real-Time Analytics - Reporting & Statistics - Activity Tracking - Geocoding - Widgets - Communication Management - Behavioral Analytics - Data Synchronization - Data Import/Export - Multi-Location - Database Support - 2D/3D Designing - Customer Segmentation - Geofencing - Collaboration Tools - Single Sign On - CAD Tools - Activity Dashboard - AI Copilot - Generative AI - Location Tracking - Reporting/Analytics - Mobile Access - Access Controls/Permissions - User Management - Real-Time Notifications - Heatmaps - Route Optimization **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling - Natural Language Search - Visual Discovery - Data Blending - Data Blending **Advanced Analytics** - Data Visualization - Big Data Services - Real-Time Analytics - Reporting/Analytics - Real-Time Analytics - Reporting/Analytics - Visual Analytics **Building Reports** - Data Transformation - Real-Time Data - Real-Time Data - Third-Party Integrations - Third-Party Integrations **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications - Mobile Access - Metadata Management **Additional Functionality** - Customizable Branding - Natural Language Processing - Data Extraction - AI Copilot - Ad hoc Reporting - Real-Time Reporting - Publishing/Sharing - Collaboration Tools - Strategic Planning - Self Service Data Preparation - Trend Analysis - Text Analysis - Real-Time Monitoring - Data Synchronization - Widgets - Benchmarking - Performance Metrics - Data Mapping - Generative AI - Trend/Problem Indicators - Customizable Templates - Access Controls/Permissions - Data Import/Export - Profitability Analysis - OLAP - Alerts/Notifications - Search/Filter - Drag & Drop - Data Connectors - Multiple Data Sources - Key Performance Indicators - Dashboard Creation - Role-Based Permissions - Data Mining - Forecasting - Ad hoc Query ## Top ArcGIS Online Alternatives - [CARTO](https://www.g2.com/products/carto/reviews) - 4.5/5.0 (64 reviews) - [Mapbox](https://www.g2.com/products/mapbox/reviews) - 4.3/5.0 (41 reviews) - [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) - 4.1/5.0 (107 reviews)