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25 ArcCRM Reviews

4.6 out of 5
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25 ArcCRM Reviews
4.6 out of 5
25 ArcCRM Reviews
4.6 out of 5

ArcCRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ArcCRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NM
Senior Marketing Consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

like how we can create multiple campaigns, track and manage them in less time. Automated follow-ups play an important role, so that our clients don't have to manually send follow up emails. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

more granular reporting would be great to have in the future Review collected by and hosted on G2.com.

LM
Product Manager
Education Management
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

Fantastic platform for keeping track of every step in the sales pipeline. It automatically prioritizes leads, making sure our team spends time where it matters most. The action-based guidance is a great tool for new reps. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

It lacks some integration with third-party tools we use, but the built-in features make up for that. Review collected by and hosted on G2.com.

MM
Project Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

It's easy to manage leads and track every stage of the sales process. It provides actionable insights that help us focus on high-potential clients, and the automated workflows allow us to spend more time closing deals. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

I wish the reporting tool offered more visual representation of the data. Review collected by and hosted on G2.com.

NS
Project Manager
Consulting
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

I love that we can track where each client is in the sales process, and having the possibility to set automated follow-up reminders ensures that no lead is forgotten. Well done. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

the integration with our existing ERP system took a little more time than expected. Review collected by and hosted on G2.com.

NL
Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

It helped us simplify sales workflows. Also what I mean by that is the ability to track leads, manage follow-ups, and automate responses has drastically improved our team's productivity. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

Learning the full range of capabilities took a little time, but it suits well to our workflow now. Review collected by and hosted on G2.com.

MM
Product Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

It helps us set up campaigns more efficiently and the customer segmentation allows us to deliver personalized content in them. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

Nothing really very much, just the onboarding process could be faster. Review collected by and hosted on G2.com.

MS
Consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

we make and manage multiple campaigns for our clients. ArcCRM helps us deliver each one tailored to the prospects needs, and automating follow-ups save us a ton of time. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

an improved real-time reporting would be great to have Review collected by and hosted on G2.com.

NM
Scrum Practitioner
Education Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

For our client, we’re able to segment donors based on giving history, and the personalized outreach strategies have led to higher donation amounts. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

Exploring the different features required some time Review collected by and hosted on G2.com.

EN
product manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

it's very easy to set up multiple campaigns and execute them. Automated follow-ups allow our team to focus on more important tasks. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

better reporting in overall, for all campaigns Review collected by and hosted on G2.com.

LK
Business Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ArcCRM?

I like how easy it is to set up email campaigns and schedule follow-ups. standard tracking features to see who engages with our emails work pretty well. Review collected by and hosted on G2.com.

What do you dislike about ArcCRM?

campaign personalization can be better, but not a huge issue. Review collected by and hosted on G2.com.