ArcCRM Pros and Cons

The ease of use is what stands out the most. I can track all my leads, and it gives me reminders for follow-ups so nothing falls through the cracks. Review collected by and hosted on G2.com.

It would be cool to see more customization, but overall it’s solid. Review collected by and hosted on G2.com.

It's easy to track applications and deadlines for grants. Also, the follow-up feature is great to nurture donors. Their support team was helpful! Review collected by and hosted on G2.com.

notifications are sometimes late, usually during peak times Review collected by and hosted on G2.com.

For our client we started creating targeted campaigns just for their high-value donors, and looks that the personalization increased drastically engagement Review collected by and hosted on G2.com.

The reporting could have more customization, but it’s not a deal-breaker Review collected by and hosted on G2.com.

What stands out most is how easy it is to use. I can track all my leads and get follow-up reminders, so nothing slips through the cracks Review collected by and hosted on G2.com.

More customization options for reports would be great, but overall it’s solid. Review collected by and hosted on G2.com.

The automation in ArcCRM allowed us to scale our outreach while keeping everything personalized. Also, seeing real-time results is great to adapt quickly. Review collected by and hosted on G2.com.

more advanced filtering options in the campaign analytics section Review collected by and hosted on G2.com.

The campaign management helps us to keep everything organized. Segmenting the audiences and crafting specific messages is great. Review collected by and hosted on G2.com.

The mobile app could be improved with a few more features. Review collected by and hosted on G2.com.

It's really easy to manage client inquiries. The system is user-friendly for client communication, allowing us to keep all messages in one place, handle tickets, and respond quickly. Review collected by and hosted on G2.com.

Sometimes there are minor glitches with the mobile version, but nothing serious. Review collected by and hosted on G2.com.

We use it to run targeted campaigns. So far it works well, and the integration with ArcPay is great. Review collected by and hosted on G2.com.

it clutters sometimes, between multiple campaigns. It would be great to have customizable views. Review collected by and hosted on G2.com.

we are able to better identify our base, tailor outreach and use follow-ups to increase engagement Review collected by and hosted on G2.com.

if it could have more granular reporting, that would be great Review collected by and hosted on G2.com.

Analytics is very useful. It helps us run tailored marketing campaigns and analyze what’s working and what’s not. Review collected by and hosted on G2.com.

More advanced features need some time to onboarding with Review collected by and hosted on G2.com.