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Arbox Reviews & Product Details

Arbox Overview

What is Arbox?

Arbox is a powerful all-in-one solution designed to streamline operations and drive growth for fitness and wellness businesses. Our platform offers a comprehensive scheduling system, advanced client management, seamless payment processing, and more. Elevate your business, deliver exceptional experiences, and achieve remarkable growth with Arbox.

Arbox Details
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Arbox Community
Languages Supported
English, Hebrew
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Product Description

Arbox is an easy-to-use business management system for fitness clubs of all sizes. Our full suite of tools available for gyms, CrossFit, yoga and pilates studios includes: Lead and Client Management | Class Scheduling | Communication Center (SMS, Push notifications, Voice calls) | Payment Processing | Live Reporting | Smart Forms and Waiver Creation | Mobile Application for Members (classes sign up, renew membership, etc.)

How do you position yourself against your competitors?

The Arbox platform will enable its customers to grow their business, increase revenue and boost their brand while delivering the best possible customer experience.


Seller Details
Seller
Arbox
Year Founded
2015
HQ Location
Bnei Brak, Israel
Twitter
@Arbox_app
13 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®

Alen D.
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Overview Provided by:

Recent Arbox Reviews

YS
Yael S.Small-Business (50 or fewer emp.)
5.0 out of 5
"The software that makes everything easy."
Let's start with the customer support that NEVER failed. Always there and so helpful. Never leave me with an open problem. Second, the features a...
NM
Nolan M.Small-Business (50 or fewer emp.)
0.5 out of 5
"Extremely disappointed"
The team is pretty helpful. They delivered the product in a timely matter. They stopped replying to my emails though...
CH
Costia H.Mid-Market (51-1000 emp.)
4.5 out of 5
"Very friendly people and very knowledgeable. Always ready to help."
There were some issues getting started but I was always able to speak to someone to help get it corrected.
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Arbox Media

Arbox Demo - Arbox Platform Dashboard
Control your entire fitness business right from the Arbox dashboard
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11 Arbox Reviews

4.4 out of 5
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11 Arbox Reviews
4.4 out of 5
11 Arbox Reviews
4.4 out of 5

Overall Review Sentiment for ArboxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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YS
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Arbox?

Let's start with the customer support that NEVER failed.

Always there and so helpful. Never leave me with an open problem.

Second, the features are Very tailored to the needs of running a business.

Everything is simple, straightforward, and efficient.

Third, Arbox is always open to optimization suggestions, and there is always someone to talk to rather than an info box. Review collected by and hosted on G2.com.

What do you dislike about Arbox?

There is no personal training management system for every coach (but I know they are developing a solution to this problem)

In addition, there is no in-store inventory management option. Review collected by and hosted on G2.com.

Recommendations to others considering Arbox:

If you want to run your studio/ CrossFit /club  in an effortless and pleasure wayYou need to try arbox! Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

Customer management (and everything he brings with him), registration for training, tracking payments. Review collected by and hosted on G2.com.

Laura C.
LC
Founder/CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Arbox?

Arbox customer service goes above and beyond its competitors. Our contact is responsive, knowledgeable, thorough... and he helps us coordinate feature requests in a timely manner. I also really love the custom app and the simplicity of the entire system design. It's incredibly user-friendly; minimal training is required for staff. Our members also love how easy the app is to use! Review collected by and hosted on G2.com.

What do you dislike about Arbox?

There are a few features that we'd love to have incorporated (promo codes, class rotations, Zoom integration, etc.), but Arbox has been coordinating with us to include these features soon. Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

Arbox has streamlined our membership purchase and class registration process, so fewer new clients need assistance getting started... which frees up staff to engage in other activities. We're reletively new to Arbox, so we're still in the process of taking advantage of all the marketing tools Arbox offers. Review collected by and hosted on G2.com.

NM
Teacher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Arbox?

The team is pretty helpful. They delivered the product in a timely matter. They stopped replying to my emails though... Review collected by and hosted on G2.com.

What do you dislike about Arbox?

The app look, the interface, the login issues, the troubleshooting problems. I thought I would be doing work in the app directly but it was all through a horrible browser interface. It doesn't work well, requires too much time and doesn't interface on accross various devices particularly well… Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

They stop replying to my emails... I haven't heard from them in months other than to ask me to do this review so I did. Review collected by and hosted on G2.com.

CH
Vice President
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Arbox?

There were some issues getting started but I was always able to speak to someone to help get it corrected. Review collected by and hosted on G2.com.

What do you dislike about Arbox?

There is not much not to like but the first merchant we worked with wasn't helpful and hard to contact. As far as Arbox is concerned they worked very well with me. Review collected by and hosted on G2.com.

Recommendations to others considering Arbox:

NA Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

Right now we are working on correcting the payment options in the app. I do believe the software developers have it under control. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Arbox?

I like the Arbox app - my trainees have all the information they need; who is the coach and what is today's WOD. It's like a social network - they can invite friends to work out with them and see who else comes to the class they scheduled. Review collected by and hosted on G2.com.

What do you dislike about Arbox?

I think that the mobile experience can be better (for the management system). Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

I can send push messages to my trainees and let them know about special events,

I can manage the number of people in every hall (which is very necessary since CoVid),

I can let my trainees know when their membership will expire - and they can purchase a new one by themselves. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Arbox?

Arbox is simple to use,the customer service is excellent and our clients like the app. Scheduling is super easy and intuitive. We love the new appointment feature as well! Review collected by and hosted on G2.com.

What do you dislike about Arbox?

I dislike the fact that there is no staff app so we can make changes to the schedule when on the go. I also struggle with my 6 month long memberships- that part is not very intuitive. Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

Having Arbox frees up a lot of time with phone calls and emails for booking/signing up new members. The integration with mail chimp has saved me a lot of time as well. Review collected by and hosted on G2.com.

Avi (Abraham) K.
AK
Owner and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Arbox?

Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally. Review collected by and hosted on G2.com.

What do you dislike about Arbox?

Honestly, every item I've disliked has been destroyed with their amazing customer service and constant development. Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

For example, I had some reviews about their online store but before I was able to get annoyed, their support informed me of a whole relaunch in the horizon addressing my concerns and beyond, so they really keep things moving and improving Review collected by and hosted on G2.com.

נתן E.
נE
C
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Arbox?

Freedom in the financial sector and conditions to work on the calendar and levels of the students Review collected by and hosted on G2.com.

What do you dislike about Arbox?

Automations could be better both for sales and for marketing. Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

I can manage more than 500 students who do not need to talk to me to schedule classes or make payments. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Arbox?

Everything is quick and easy to navigate to. There's no second guessing where certain tabs are and I know exactly where I need to go. Compared to competitors, Arbox is very user friendly and simple to use. Review collected by and hosted on G2.com.

What do you dislike about Arbox?

The least helpful about Arbox is that it does take some time playing around with Arbox to figure it out, but once you have gone through Arbox a bit and explored it, it is very straight forward and easy to use. Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

Almost everything needed is in one app/website for the business. Review collected by and hosted on G2.com.

Bensoussan L.
BL
Coach sportif
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Arbox?

When I have a problem they answer me very fast Review collected by and hosted on G2.com.

What do you dislike about Arbox?

They are some parameters that are still not available Review collected by and hosted on G2.com.

What problems is Arbox solving and how is that benefiting you?

It is more organized, its saved me a lot of time with payment and registry Review collected by and hosted on G2.com.