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11 Arbox Reviews
Overall Review Sentiment for Arbox
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Let's start with the customer support that NEVER failed.
Always there and so helpful. Never leave me with an open problem.
Second, the features are Very tailored to the needs of running a business.
Everything is simple, straightforward, and efficient.
Third, Arbox is always open to optimization suggestions, and there is always someone to talk to rather than an info box. Review collected by and hosted on G2.com.
There is no personal training management system for every coach (but I know they are developing a solution to this problem)
In addition, there is no in-store inventory management option. Review collected by and hosted on G2.com.
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Arbox customer service goes above and beyond its competitors. Our contact is responsive, knowledgeable, thorough... and he helps us coordinate feature requests in a timely manner. I also really love the custom app and the simplicity of the entire system design. It's incredibly user-friendly; minimal training is required for staff. Our members also love how easy the app is to use! Review collected by and hosted on G2.com.
There are a few features that we'd love to have incorporated (promo codes, class rotations, Zoom integration, etc.), but Arbox has been coordinating with us to include these features soon. Review collected by and hosted on G2.com.
The team is pretty helpful. They delivered the product in a timely matter. They stopped replying to my emails though... Review collected by and hosted on G2.com.
The app look, the interface, the login issues, the troubleshooting problems. I thought I would be doing work in the app directly but it was all through a horrible browser interface. It doesn't work well, requires too much time and doesn't interface on accross various devices particularly well… Review collected by and hosted on G2.com.
There were some issues getting started but I was always able to speak to someone to help get it corrected. Review collected by and hosted on G2.com.
There is not much not to like but the first merchant we worked with wasn't helpful and hard to contact. As far as Arbox is concerned they worked very well with me. Review collected by and hosted on G2.com.
I like the Arbox app - my trainees have all the information they need; who is the coach and what is today's WOD. It's like a social network - they can invite friends to work out with them and see who else comes to the class they scheduled. Review collected by and hosted on G2.com.
I think that the mobile experience can be better (for the management system). Review collected by and hosted on G2.com.
Arbox is simple to use,the customer service is excellent and our clients like the app. Scheduling is super easy and intuitive. We love the new appointment feature as well! Review collected by and hosted on G2.com.
I dislike the fact that there is no staff app so we can make changes to the schedule when on the go. I also struggle with my 6 month long memberships- that part is not very intuitive. Review collected by and hosted on G2.com.
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Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally. Review collected by and hosted on G2.com.
Honestly, every item I've disliked has been destroyed with their amazing customer service and constant development. Review collected by and hosted on G2.com.
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Freedom in the financial sector and conditions to work on the calendar and levels of the students Review collected by and hosted on G2.com.
Automations could be better both for sales and for marketing. Review collected by and hosted on G2.com.
Everything is quick and easy to navigate to. There's no second guessing where certain tabs are and I know exactly where I need to go. Compared to competitors, Arbox is very user friendly and simple to use. Review collected by and hosted on G2.com.
The least helpful about Arbox is that it does take some time playing around with Arbox to figure it out, but once you have gone through Arbox a bit and explored it, it is very straight forward and easy to use. Review collected by and hosted on G2.com.
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