ArboStar Reviews & Product Details - Page 7

Arbostar has a ton of useful modules and features, and they seem to be constantly adding more. I love the real-time lead display that shows up instantly on my phone. The app connects to my phone's GPS, meaning if I'm in the area I can easily check out potential job sites the moment the customer needs something. The software also keeps track of basically every piece of information I could possibly need, so everything I need to know about my business operations is sitting right in my pocket at all times. Review collected by and hosted on G2.com.

Everything is quite intuitively placed, but I would have liked some type of tutorial that walked me through every feature. There were some features, like the ability to listen to recorded phone conversations, that I didn't know existed until I stumbled upon them a month after getting the app. There's a lot of helpful features, and I want to make sure I'm aware of all of them and know how to use them. Review collected by and hosted on G2.com.

This software has changed the way I view finance and accounting. It provides me with real-time financial data from all the other modules. With this, I am able to generate accurate reports that help us to make better financial decisions. It has helped our company cut back on some needless expenses and save funds for other useful projects. Review collected by and hosted on G2.com.

There is not much I can criticize this platform for. It provides me with all the features I need as an accountant in a tree care business. Review collected by and hosted on G2.com.

I have fallen in love with ArboStar’s ability to automate repetitive tasks. Lots of the tasks in my workflow have been automated, and now I have time to do other high priority activities. The ArboStar platform helped to automate tasks such as creating estimates and work orders. Review collected by and hosted on G2.com.

It took me some time to understand all the features of the platform. After that, it was smooth sailing and made my work easier. Review collected by and hosted on G2.com.

The ArboStar platform has seamless workflow capabilities. It allows me to take customer information from the initial call and create estimates, work orders, and invoices. This ensures that the workflow is fast and error-free. Using this software, I can handle more workload and work with many more customers. Review collected by and hosted on G2.com.

There is nothing much to complain about. However, I countered some bugs, which were quickly fixed. Review collected by and hosted on G2.com.

Overall having the different disciplines or aspects of a well-managed business operation under one software is what really captured me. From IP calling system generating very detailed leads and spreading them on a map with accurate positioning and coordinates, which at first doesn't look like a big thing, but then when the estimators go out they have all that precise info on one handheld device from which the estimates are done in a fast and professional way capturing photos on the system making all the detailed notes for the crews on the client's site, sending it from there or even capturing the client's signature and getting an approved estimate right there, that is efficiency...

Then all the scheduling process is done easy incorporating, crews with labour times, equipment requirements, best routes solutions generating work orders easy to access by the crew members, so everybody knows where to go and what to do, that is productivity...

The administration follow up process is done on the same platform, so all the invoicing, payments are taken care and nothing will be left aside. All these numbers and figures of income and expenses are detailed manage by the system and set up in a graphically easy to see statistic layout chart so that the opportunity for improvements can be done from real cases in real-time, that is proactive management...

This a tool that has helped us navigate most of our operational and administrative problems, with all the practical solutions coming from their technical support department, making of a broad software like Abostar into a tailored made platform for us. Review collected by and hosted on G2.com.

There are always opportunities to improve, like some of our crew members would like a recording device on the app, so we brought it to them, the real good thing is that the technical support will listen to your suggestions and get your request running. Review collected by and hosted on G2.com.

I have over 5 years of experience as a customer service representative and worked with several kinds of software.

Our company started off from scratch, the basic pen and paper and as the company grows and expands, we were looking for a software that has a systematic feature that targeted the tree industry and can offer us an all in one management platform.

Most software nowadays has many features that are too general and doesn't function much for the type of industry we have. Some are impressively advance but way out of our budget. When we had our demo from ArboStar all of us agreed that we have to try it and it eventually didn't fail us. We like how user friendly it is. The features they offer is everything that you could ask for, from scheduling, accounting, estimates and phone system.

Since I do customer service, I wanted something that is organized and easy to find on the system. The information is shared on the system so no need to go back and forth with the estimators. I also take advantage of the IP system since I can do an inbound and outbound call to respond to clients and coordinate with the estimators and the crew. The call feature is really a plus since no need to pay extra for a phone system.

It is handy in a sense that mobile feature is there and helpful for our field estimators, They can attach pictures on their estimates and it can be sent on-site so it is really savvy for people on the go.

Tree care companies should have ArboStar as there software. It really made a difference in our daily operations. Review collected by and hosted on G2.com.

I like all the features on the system. We use al of them. Review collected by and hosted on G2.com.

We used ArboStar for over 2 years in our company and are very happy with it. Arbostar is user-friendly and has incredible functionality. The software has all the modules we need to operate such as scheduling CRM, Equipment, HR, Accounting and so on. It has provided our company with the ability to have real-time access to information in a way we never had before. It allowed us to have all our information in one place that is readily available anywhere we have an internet connection and the good thing about it is it has the ability to track the activity and effectiveness of employees in all departments. Great customer service and excellent commitment to regular updates and improvements. Highly recommend. Review collected by and hosted on G2.com.

I can say that there is nothing I don't like about the software. I'm just thankful to Arbostar, it just made my job as customer support easier. Review collected by and hosted on G2.com.

Arbostar software is user-friendly and easy to navigate. The software prompts you to correct any mistakes as every detail plays a crucial role in the overall functionality of the software. The scheduling platform is excellent in terms of logistics. All the new confirmed projects are displayed on a map with details on the required equipment and crew to help minimize travel time between jobs and ensure smooth completion of all assigned projects. The new leads are displayed on the leads map immediately after the customer provides their information and can be viewed on a tablet or phone anywhere in the city allowing for an immediate response to new incoming leads. Each lead can be customized as an emergency, priority, regular or existing client marked with a different colour on the map. Review collected by and hosted on G2.com.

Once in a while, there is a glitch in the system but the tech support is easy to reach, very responsive and fast in resolving any IT issues. Review collected by and hosted on G2.com.