AR Genie

By AR Genie

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AR Genie Reviews & Product Details

AR Genie Media

AR Genie Demo - Car inspection_AR Genie
Remote car inspection using Ar Genie
AR Genie Demo - Mobile version of AR Genie
Mobile version allows creating mobile-to-mobile sessions and create pre-recorded video instructions.
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AR Genie Reviews (11)

Reviews

AR Genie Reviews (11)

4.5
11 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and the ability to create immersive AR experiences, making it accessible even for those new to AR technology. The app's effective customer support enhances user satisfaction, although some have noted occasional lag issues on older devices. Overall, it is regarded as a valuable tool for remote assistance and troubleshooting.
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Likhita P.
LP
Talent Advisor
Enterprise (> 1000 emp.)
"AR Genie is powerful and userfriendly app"
What do you like best about AR Genie?

I like the augmented reality, especially for visualizing products in real-world settings or creating educational experiences. It is generally simple and easy to navigate. It is easy to implement even for the users who are new to AR technology. The app integrates AR technology, allowing users to view virtual objects or scenarios overlaid on their real-world. It provides customer support to assist users which allow the user to use the app frequently. Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

Older devices may have trouble rendering the AR features as smoothly or accurately and sometimes it lag causing the work delay. Review collected by and hosted on G2.com.

Musaib H.
MH
Sr System Engineer
Mid-Market (51-1000 emp.)
"A sense full Bot"
What do you like best about AR Genie?

AR Genie has shown to be an extremely sophisticated and dependable instrument for our procedures. Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

Till now it has worked great for us only sometimes lagging over all no dislike or negative points Review collected by and hosted on G2.com.

HARSHIT BAREJA .
H
Owner of my startup
Small-Business (50 or fewer emp.)
"Excellent real time guidance"
What do you like best about AR Genie?

AR GENIE totally changed troubleshooting. Technicians solve problems without being physically present. Integration with ar glasses with directions through visual annotations is amazing. Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

Didn't like the invoicing and documentation part. It was effective but was not so user friendly.

Also, sometimes connectivity issues hindered the entire process because ofcourse it's a cloud based solution. Review collected by and hosted on G2.com.

Vaidik P.
VP
Customer Success Manager
Small-Business (50 or fewer emp.)
"AR Gine for Augmented Reality Development"
What do you like best about AR Genie?

AR Gine empowers developers to craft immersive AR experiences by seamlessly integrating 3D models, animations, and interactive elements. Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

Sometimes delay from the customer support. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"My Experience"
What do you like best about AR Genie?

User-friendly interface, Easy to adapt, best customer support Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

There is nothing to dislike but sometimes few bugs noticed Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market (51-1000 emp.)
"Perfect remote tool for resolving customers issues"
What do you like best about AR Genie?

Prompt support and quick resolution with instructions. Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

Never seen before such AI tool for quickly resolutions, so no dislikes. Review collected by and hosted on G2.com.

Laura G.
LG
Data Base Analyst
Real Estate
Mid-Market (51-1000 emp.)
"A great remote visual assistant"
What do you like best about AR Genie?

I really love its AR Glasses and 3D graphics Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

The file-sharing feature could definitely use some improvement Review collected by and hosted on G2.com.

SB
Marketing Coordinator
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Remote Assistance Excellence"
What do you like best about AR Genie?

One feature that I find very awesome is the AR Genie Remote Assistance. This allows you to be on a job site, office site survey, etc and allows you to communicate with another person at your office that is able to se what your camera is showing and the person at the office can annotate over your camera image, etc. Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

I wish the website would give you a breakdown of the cost. You must request a Demo and or set up an account in order to get information on pricing, etc. Other than that AR Genie is an awesome technology to have on the job site! Review collected by and hosted on G2.com.

LV
Lead Designer
Design
Small-Business (50 or fewer emp.)
"An Innovative AR Experience"
What do you like best about AR Genie?

I have an impression of AR Genie! Its truly a game changer when it comes to, on site tasks making everything much easier and more efficient. I highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

AR Genie offers features like screen sharing and remote assistance there are a drawbacks to consider. The invoicing and documentation tools could be more user friendly, which sometimes makes managing and tracking AR projects a bit challenging. Additionally the troubleshooting options may not always effectively address issues leaving technicians to explore solutions. Review collected by and hosted on G2.com.

simon pedro c.
SC
Billing Specialist
Small-Business (50 or fewer emp.)
"New era, best growing AR system"
What do you like best about AR Genie?

Is the new soft and best software to see all of your AR campaings, is easy to use, and have a lot of functions that help us in the AR area and its good also for our partners on AP Review collected by and hosted on G2.com.

What do you dislike about AR Genie?

Due is a new software they need to improve a little bit in their software but i like the way that is going, i belive in them to get the best Ar product in the market Review collected by and hosted on G2.com.

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AR Genie