Looking for alternatives or competitors to Aquant Service Co-Pilot? Field Service Management Software is a widely used technology, and many people are seeking time saving, sophisticated software solutions with booking, location, and employee communication. Other important factors to consider when researching alternatives to Aquant Service Co-Pilot include ease of use and reliability. The best overall Aquant Service Co-Pilot alternative is Talkdesk. Other similar apps like Aquant Service Co-Pilot are NICE CXone Mpower, Zendesk Support Suite, Salesforce Service Cloud, and Sprinklr Service. Aquant Service Co-Pilot alternatives can be found in Field Service Management Software but may also be in Contact Center Software or Help Desk Software.
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Azumuta offers software solutions to augment the skills of the connected workforce. The platform assist manufacturing companies by driving performance, enabling factory workers to learn, solving in-line quality issues, and offer information progressively on the factory floor. Azumuta’s software connects operators, supervisors and managers to every single manufacturing aspect, and supports a culture of constant improvement. Azumuta is a modular online platform that helps people in a factory environment to increase productivity and quality of production by better communication and technological support. Azumuta’s software modules include the following: - Digital Work Instructions - Quality Assurance - Skills Matrix & Training - Audits & Digital Checklist - Continuous Improvement / CAPA
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.
Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.
Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease
Azumuta offers software solutions to augment the skills of the connected workforce. The platform assist manufacturing companies by driving performance, enabling factory workers to learn, solving in-line quality issues, and offer information progressively on the factory floor. Azumuta’s software connects operators, supervisors and managers to every single manufacturing aspect, and supports a culture of constant improvement. Azumuta is a modular online platform that helps people in a factory environment to increase productivity and quality of production by better communication and technological support. Azumuta’s software modules include the following: - Digital Work Instructions - Quality Assurance - Skills Matrix & Training - Audits & Digital Checklist - Continuous Improvement / CAPA