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134 Apty Reviews

4.7 out of 5
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134 Apty Reviews
4.7 out of 5
134 Apty Reviews
4.7 out of 5

Apty Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for AptyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DH
Product Owner (Apty)
Enterprise(> 1000 emp.)
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Review source: Organic
(Original )Information
What do you like best about Apty?

Apty is excellent for user adoption, training, and onboarding. The tool makes it easy to develop workflows and the like, which makes development turnaround very fast-paced. In addition, it's very simplistic to use from the end-user and developer perspective since Apty lives in the browser as an extension. I couldn't imagine a better product in this realm. I would highly recommend it to any team that struggles with user acceptance, training, onboarding and/or process alignment. Review collected by and hosted on G2.com.

What do you dislike about Apty?

There isn't much to dislike. Previous complaints about the software have been wholly addressed and now exceed expectations. Review collected by and hosted on G2.com.

Response from Mohd Azam of Apty

Thanks for your feedback, Dylan. Means a lot to us! As you rightly pointed out, our aim for APty has always been to keep it simple from the end-user perspective. We’re constantly refining the product to make your experience seamless and delightful. Check out our Support page to know more about all the cool stuff we’ve been working on!

CP
Content Analyst
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Apty?

Apty's tools are easy to learn and use, and their team provided excellent support in addressing any questions or issues during implementation. Thanks to the training and education from Apty's dedicated and knowledgable team, I feel confident in our team's ability to manage existing and future implementations going forward. Additionally, the breadth and depth of Apty's analytics provides us with unparlleled insights into user activity that has and will continue to directly inform key business decisions. Review collected by and hosted on G2.com.

What do you dislike about Apty?

A few aspects of the tool are less reliable than others, which required us to utilize more intricate solutions that may be harder to replicate in the future. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thanks for your review, Casey.

JH
Project Management
Mid-Market(51-1000 emp.)
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What do you like best about Apty?

I like the interface, it is intuitive to implement and integrate into an existing system and helpful, also modular to enable interfacing with multiple different sorts of domains. It's useable often and there is good support when issues arise. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Their asset export needs just a teeny bit of work, occasionally a screenshot will be missing in an export, but overall very minimal quibble for a solid platform. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thank you for your feedback, Josh. We are happy to be your DAP partner.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
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What do you like best about Apty?

Apty is an easy to use software, with an excellent Customer Success team and rapid support. They also provide best practices and recommendations based on use cases and problems that we want to solve for, which help the ideation and I don't feel like I have to figure everything out. Review collected by and hosted on G2.com.

What do you dislike about Apty?

DAPs are hard. Creating content requires good zooming in on issues and problems. Good content design is both art and science just like good instruction or psychology, which is highly underappreciated and valued in the technology, adoption, and change management space. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thank you. We are happy that Apty has helped you reduce training costs and LnD documentation.

Verified User in Human Resources
CH
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Apty?

1. Ease of accessing the Need help widget of Apty in workday.

2. And it helps to resolve our problems when we get stuck somewhere in workday by giving tooltips, workflows and may more.

3. The way we configure/implement the workflows in Apty is very

easy and can be learned by anyone. Review collected by and hosted on G2.com.

What do you dislike about Apty?

The reach of Apty tool to people is less. need to create more awareness to people by conducting webinars.

So that people can more frequently. Review collected by and hosted on G2.com.

Yanesa D.
YD
Financial Systems Analyst
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Apty?

I like how easy it is to use Apty and how helpful it has been to our team. The Apty team has been wonderful and helping us implement Apty as well. Review collected by and hosted on G2.com.

What do you dislike about Apty?

I can't think of anything that I dislike about Apty. The tool is great and so is the team. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thanks for your amazing response, Yanesa.

SK
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Apty?

I was apty workflow and entry point creator.I created more than 200 workflows and countless entry points. Its very user friendly to the developer as well as end user. its easy for implementation Review collected by and hosted on G2.com.

What do you dislike about Apty?

For Entry point I was mostly using div elements, but the problem is page elements varied by user so its causing the issue most of the time. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thanks, Sudharsan. Glad to hear your feedback. Our enhanced content creation interface is one of the fastest to build and publish help content.

Madeline S.
MS
Training and Content Designer
Enterprise(> 1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Apty?

After working with WalkMe in previous roles and vetting multiple DAPs to bring to my company, Apty is the best value. It does everything we need (walkthroughs, analytics) and the service we receive is excellent. Systems training at my company has improved greatly with Apty. Review collected by and hosted on G2.com.

What do you dislike about Apty?

There are some small enhancements that could be made to improve the content creator side (examples: alerts when a walkthrough breaks following a website update, more flexibility with split/jump steps), but this is very nitpicky. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

We're delighted to hear that Apty has been a valuable tool for your company's internal Learning and Development. We appreciate your feedback on potential enhancements and will take it into consideration for future updates.

bailey k.
BK
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Apty?

There is a good amount of customization available and I have received fantastic service from their team. Review collected by and hosted on G2.com.

What do you dislike about Apty?

It can be difficult for less technical users to build content within oracle. The element selection feature is not as good as I have seen from other DAPS in oracle. Review collected by and hosted on G2.com.

Response from shafiq Walji of Apty

Thank you for sharing! It's awesome to hear about your experience with our Customer Success Team as well as your organization's success in implementing Apty for Enterprise and Mid-Market customers!

We've recently implemented our new algorithm for more dynamic applications like Oracle and look forward to your input on its improvement!

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Apty?

Apty has a lot of asset types available. You can use the type you need to match the message you need to communicate. Review collected by and hosted on G2.com.

What do you dislike about Apty?

It is not as integrated as I would like. Especially with the ability to edit text in various places. For example, tooltips must be edited in the studio. Review collected by and hosted on G2.com.