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Apty Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Apty Media

Apty Demo - Apty - Content Performance Dashboard
Apty - Content Performance Dashboard
Apty Demo - Apty - Activity Funnel Dasboard
Apty - Activity Funnel Dashboard
Apty Demo - Apty - Activities Engagement Dashboard
Apty - Activities Engagement Dashboard
Apty Demo - Apty - Goals Dashboard
Apty - Goals Dashboard
Apty Demo - Apty - Help Widget
Apty - Help Widget
Apty Demo - Apty - Validation
Apty - Validation
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Apty Reviews (147)

Reviews

Apty Reviews (147)

4.7
147 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Apty for its ease of use and excellent customer support, which significantly enhances the onboarding experience. The platform's intuitive design allows teams to quickly create workflows and tooltips, streamlining user training and reducing errors. However, some users note a steep learning curve for more complex features.

Pros & Cons

Generated from real user reviews
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Verified User in Hospitality
AH
Enterprise (> 1000 emp.)
"Training & Development"
What do you like best about Apty?

Apty is a quick way to create training content that users can have quick access too at any time. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Jump Steps can be a little tricky to setup Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Mid-Market (51-1000 emp.)
"Our user onboarding is much faster now and consistent"
What do you like best about Apty?

Apty helped us eliminate the guesswork from onboarding. Whether someone joins in Marketing or Customer Support, they get the same clear experience without needing live trainers. Review collected by and hosted on G2.com.

What do you dislike about Apty?

It would be great to have a library of onboarding templates by role or department. We built our own, but some examples would’ve accelerated setup. Review collected by and hosted on G2.com.

DH
Product Owner (Apty)
Enterprise (> 1000 emp.)
"A Truly Robust & Easy to Use DAP"
What do you like best about Apty?

Apty is excellent for user adoption, training, and onboarding. The tool makes it easy to develop workflows and the like, which makes development turnaround very fast-paced. In addition, it's very simplistic to use from the end-user and developer perspective since Apty lives in the browser as an extension. I couldn't imagine a better product in this realm. I would highly recommend it to any team that struggles with user acceptance, training, onboarding and/or process alignment. Review collected by and hosted on G2.com.

What do you dislike about Apty?

There isn't much to dislike. Previous complaints about the software have been wholly addressed and now exceed expectations. Review collected by and hosted on G2.com.

Response from Mohd Azam of Apty

Thanks for your feedback, Dylan. Means a lot to us! As you rightly pointed out, our aim for APty has always been to keep it simple from the end-user perspective. We’re constantly refining the product to make your experience seamless and delightful. Check out our Support page to know more about all the cool stuff we’ve been working on!

CP
Content Analyst
Enterprise (> 1000 emp.)
"Apty's knowledgeable and dedicated team helped ensure multiple smooth, successful implementations."
What do you like best about Apty?

Apty's tools are easy to learn and use, and their team provided excellent support in addressing any questions or issues during implementation. Thanks to the training and education from Apty's dedicated and knowledgable team, I feel confident in our team's ability to manage existing and future implementations going forward. Additionally, the breadth and depth of Apty's analytics provides us with unparlleled insights into user activity that has and will continue to directly inform key business decisions. Review collected by and hosted on G2.com.

What do you dislike about Apty?

A few aspects of the tool are less reliable than others, which required us to utilize more intricate solutions that may be harder to replicate in the future. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thanks for your review, Casey.

Verified User in Computer & Network Security
UC
Small-Business (50 or fewer emp.)
"Easy to use DAP Software"
What do you like best about Apty?

The tool is one which anyone without any technical knowledge can get started and you can have your first few workflows implemented in a matter of few minutes.

Can be integrated into your page with a few lines of Javascript Review collected by and hosted on G2.com.

What do you dislike about Apty?

Sometimes the tool get's a little glitchy but usually recovers.

You also have an option to transalte the workflows but this needs to be manually done would like to it be auto translated. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Enterprise (> 1000 emp.)
"Easy to use DAP"
What do you like best about Apty?

Quick to put together tooltips and other on screen tools Review collected by and hosted on G2.com.

What do you dislike about Apty?

Deployment to systems outside of group policies can be a challenge. Review collected by and hosted on G2.com.

JH
Project Management
Mid-Market (51-1000 emp.)
"Apty as a Gold Standard DAP"
What do you like best about Apty?

I like the interface, it is intuitive to implement and integrate into an existing system and helpful, also modular to enable interfacing with multiple different sorts of domains. It's useable often and there is good support when issues arise. Review collected by and hosted on G2.com.

What do you dislike about Apty?

Their asset export needs just a teeny bit of work, occasionally a screenshot will be missing in an export, but overall very minimal quibble for a solid platform. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thank you for your feedback, Josh. We are happy to be your DAP partner.

Verified User in Information Technology and Services
CI
Mid-Market (51-1000 emp.)
"Apty - DAP for Training, Digital Adoption, Change Management, and Data Validation"
What do you like best about Apty?

Apty is an easy to use software, with an excellent Customer Success team and rapid support. They also provide best practices and recommendations based on use cases and problems that we want to solve for, which help the ideation and I don't feel like I have to figure everything out. Review collected by and hosted on G2.com.

What do you dislike about Apty?

DAPs are hard. Creating content requires good zooming in on issues and problems. Good content design is both art and science just like good instruction or psychology, which is highly underappreciated and valued in the technology, adoption, and change management space. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thank you. We are happy that Apty has helped you reduce training costs and LnD documentation.

Verified User in Human Resources
CH
Enterprise (> 1000 emp.)
"Holy Book for Workday"
What do you like best about Apty?

1. Ease of accessing the Need help widget of Apty in workday.

2. And it helps to resolve our problems when we get stuck somewhere in workday by giving tooltips, workflows and may more.

3. The way we configure/implement the workflows in Apty is very

easy and can be learned by anyone. Review collected by and hosted on G2.com.

What do you dislike about Apty?

The reach of Apty tool to people is less. need to create more awareness to people by conducting webinars.

So that people can more frequently. Review collected by and hosted on G2.com.

Yanesa D.
YD
Financial Systems Analyst
Enterprise (> 1000 emp.)
"Great experience and tool"
What do you like best about Apty?

I like how easy it is to use Apty and how helpful it has been to our team. The Apty team has been wonderful and helping us implement Apty as well. Review collected by and hosted on G2.com.

What do you dislike about Apty?

I can't think of anything that I dislike about Apty. The tool is great and so is the team. Review collected by and hosted on G2.com.

Response from Sonam Jain of Apty

Thanks for your amazing response, Yanesa.

Questions about Apty? Ask real users or explore answers from the community

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Helen K.
HK
Helen Kang
Last activity almost 6 years ago

Can your product send emails

GU
Guest User

What is Apty used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

22%

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Apty Features
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Branding
Automation
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Data Analysis
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Multi-Language Support
Behavior-responsive Messaging