APPSeCONNECT Pros and Cons

APPSeCONNECT is a great team to work with, especially Diptesh. They are true experts, handled our Pipedrive CRM and SAP B1 ERP integration from start to finish, providing professional services throughout the entire process. Despite facing various challenges during the integration and addressing countless troubleshooting tasks post-implementation, they remained dedicated, reliable and efficient. Review collected by and hosted on G2.com.

The only downside was that the project exceeded the expected timeline, primarily due to the initial setup, transitional phases between stages, and working across different time zones. Additionally, the daily status reports lacked details for errors, which could have helped in addressing issues more promptly. Despite these challenges, the team’s commitment and expertise ensured the project’s successful completion. Review collected by and hosted on G2.com.

They have an excellent customer support, with no hassles to resolve sync issues, regardless the cause.

The implementation was a bit longer than expected, but the dedicated team was always helpful, available and result-oriented.

The application itself works according to what was promised, and fulfills its goal. The portal has useful features for monitoring the integration.

We've had the service working for 2 years, although now we move on to another solution because we are implementing a new ERP, and we have been very satrisfied overall Review collected by and hosted on G2.com.

Nothing, everything went well and as expected Review collected by and hosted on G2.com.

The team are very well versed in how to integrate tools with SAP B1 and other ERP software. They provide a cost effective route to ensure automation & syncronisation across various software platforms. Initial implementation was quick and they were responsive in finding solutions to any problems we faced. The software platform has many features, is powerful with a small processor footprint. It is relatively easy to use with a capability for high frequency deployment. Review collected by and hosted on G2.com.

During our project to integrate Zoho with SAP B1, project deadlines were missed and the APPSeCONNECT team had to be pushed to allocate additional resource to ensure delivery. Review collected by and hosted on G2.com.

APPSeCONNECT is an impressive integration platform that stands out for its ease of use and exceptional support. The intuitive user interface makes it straightforward to set up and manage integrations without needing extensive technical expertise. The platform offers a seamless experience, allowing users to connect various applications quickly and efficiently, which significantly boosts productivity.

What truly sets APPSeCONNECT apart is its top-notch customer support. The support team is responsive, knowledgeable, and always ready to assist with any issues or questions, ensuring that users can fully leverage the platform's capabilities. Overall, APPSeCONNECT is a reliable and user-friendly solution with outstanding support, making it a great choice for businesses looking to streamline their operations. Review collected by and hosted on G2.com.

At this stage, I have not found anything to dislike about APPSeCONNECT Review collected by and hosted on G2.com.

The process of integration was excellent. The support provided by Diptesh was excellent, and he was able to iron out any issues post Go Live.

The integration is seemless and works well for our business.

It is also easy to investigate errors or issues even for a user who has only limited experience.

We will be using APPSeConnect in the future for other integrations. Thanks again to Diptesh. Review collected by and hosted on G2.com.

There are no downsides that we have come across. Review collected by and hosted on G2.com.

Ashish, who handled our project, was an incredible professional. He was knowledgeable, thoughtful, dedicated, and a pleasure to work with. In his hands we went from feeling intimidated by the integration, to feeling confident in it.

The software works as we need it to, most importantly. We went live a month ago and everything has performed as expected, with no major issues. We are using it to connect our Microsoft Dynamics Navision ERP system with our new Shopify site, syncing product data, inventory, orders, customers, transactions, etc. Though the pre-built connector APPSeCONNECT had for our ERP was pretty rudimentary, the APPSeCONNECT team was very happy and able to customize the connection to work for us. They were able to include all necessary business processes in the integration! Review collected by and hosted on G2.com.

Initial startup of the project dragged a bit, and it was hard to understand what was needed for things to get moving. In the first few weeks communication was slow, and a bit incomplete. Once we started work in earnest communication improved completely.

The email notifications from the AeC platform aren’t very helpful, as you can’t click into them to identify the cause of any errors. All they really do is make me anxious. Review collected by and hosted on G2.com.

Very attentive and efficient in responding to critical and non critical emails alike. I felt there was a great deal of patience afforded us by the APPSeCONNECT team on the rare occassions we may have struggled slightly to convey our needs. This above all else was key in making the experience a positive one overall. Ashish was a complete professional ROCK STAR! Review collected by and hosted on G2.com.

If I had to name one downside or drawback it would be with the utility portal itself... I find it funky that once I log in I then need to remove the onboarding portion of the URL from theaddress bar and refresh the browser to get past the "setup" connection of the portal.

I'm told it is a known issue and in all it is not the end of the world. Like I said though, if I had to name one thing... Review collected by and hosted on G2.com.

It just works in the backround without and day to day intervention. And when we want to make changes we get all the support from the team and are now able to make changes on our own. Review collected by and hosted on G2.com.

The portal is a bit slow sometimes when checking to see occasional sync issues. Review collected by and hosted on G2.com.

Insync's APPSeCONNECT integration has allowed the integration of multiple sales channels into a single SAP ERP with simplicity and ease.

Simply superb customer service from the implementation stage right through to a consistently rapid response from an exccellent team at APPSeCONNECT.

The highly technical team have demonstrated in-depth knowledge of SAP Business One along with creative solutions to customise integration touchpoints to meet business requirements. Review collected by and hosted on G2.com.

Excellent experience with APPSeCONNECT's team, superb! Review collected by and hosted on G2.com.

Very friendly staff and prompt at working with our staff to complete each step of the project promptly. Review collected by and hosted on G2.com.

There's nothing to say. They were prompt in every aspect in trying to get the job done. Review collected by and hosted on G2.com.