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Apple Remote Desktop Reviews & Product Details - Page 4

Apple Remote Desktop Overview

What is Apple Remote Desktop?

Apple Remote Desktop allows IT administrators to quickly distribute software and remotely access computers across a network.

Apple Remote Desktop Details
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Product Description

Apple Remote Desktop allows IT administrators to quickly distribute software and remotely access computers across a network.


Seller Details
Seller
Apple
Year Founded
1976
HQ Location
Cupertino, CA
Twitter
@Apple
9,801,591 Twitter followers
LinkedIn® Page
www.linkedin.com
169,401 employees on LinkedIn®
Ownership
NASDAQ:AAPL
Phone
+1.408.996.1010
Total Revenue (USD mm)
$274,515
Description

Apple’s three software platforms — iOS, OS X and watchOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay and iCloud.

Recent Apple Remote Desktop Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent remote management software"
Easy to setup and use. Overall good remote access speed.
Fernando F.
FF
Fernando F.Small-Business (50 or fewer emp.)
4.0 out of 5
"The Mac Remote Access!"
Apple remote is the only native remote desktop tool for the Mac and it is easy to use.
Harsh P.
HP
Harsh P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best experience so far"
i had a great experience while i was connected with apple remote support. They helped me resolve my queries i had and suggested the best options. ...
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Apple Remote Desktop Media

Apple Remote Desktop Demo - Apple Remote Desktop
Apple Remote Desktop
Apple Remote Desktop Demo - Apple Remote Desktop
Apple Remote Desktop
Apple Remote Desktop Demo - Apple Remote Desktop
Apple Remote Desktop
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52 Apple Remote Desktop Reviews

4.3 out of 5
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52 Apple Remote Desktop Reviews
4.3 out of 5
52 Apple Remote Desktop Reviews
4.3 out of 5

Apple Remote Desktop Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Apple Remote DesktopQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Music
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

I like the value of the product for the price. There are a lot of features that allow users to have a great experience accessing information from their other devices. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

The setup process was tedious in certain areas and at the time there really wasn't a whole lot of people that I knew that were using it. This forced me to rely on forums and tech support to make sure the product was set up correctly. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

Do your due diligence and research the features of the product. This happened to fit my needs but there are features that can be cumbersome if you are not used to how the product works. Make sure to know what you need before you buy it and see if you can try it out at another location before taking the plunge. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

I realized that this product could be used effectively in an education setting and has allowed employees to optimize their time more than in the past. By accessing information from almost anywhere, problems can be solved quickly and easily. Review collected by and hosted on G2.com.

Verified User in Music
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

I appreciate the ability to access data from multiple areas. It is nice to use the storage capacity on cumbersome devices and be able to access that storage from a more mobile device. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

I didn't like how much research I had to do to figure out how to set it all up. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

Talk to people that already use this system, and search forums for advice to ease the setup process before you attempt it on your own. This will give you insight into common issues that can be time consuming if you are unprepared. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

I am able to keep tabs on an entire team and access data without needing to be physically present at the device when I was unable to be present. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Apple Remote Desktop?

Apple Remote Desktop is the best way to remotely control a mac (it works with third party VNC viewers and servers), ARD is integrated with Automator to create your own custom workflows and the drag and drop feature is simple and intuitive. You can use it with AES 128 bit encryption too. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

The updates are rare (no more than 1 per year) and actually not exist an official update/support for MacOS Sierra Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

If you need to manage your systems, install software and applications remotely this is one of the best app for mac. Otherwise i suggest to use the screen sharing integrated in mac os. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

Now I can connect my mac mini server, manage my network even I'm outside the office Review collected by and hosted on G2.com.

April G.
AG
iTunes Advisor
Staffing and Recruiting
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

I like that our company is able work remotely from our homes when need be and still work as a team Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

There's nothing that I haven't liked yet while using the Apple remote desktop. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

Apple Remote desktop is extremely useful if you offer a work from home environment without your company and want to keep the feel of everyone being in the same page at all times. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

Working as a team from all over country as if we were in the same office building not only adds for more (Team building but allows us to accommodate more customers by being accesible in several timezones Review collected by and hosted on G2.com.

Andi L.
AL
Freelance Graphic Designer
Graphic Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

One of the best things about Apple Remote Desktop is how you can view and use spotlight to search for files on all of your computers, and then retrieve and download the file to whatever computer you're currently using. I also like how you can customize each computer in the network from just one single computer, and you can also upload files and software to all of your computers from just one. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

I have not updated my Apple Remote Desktop in some time so this may not be an issue anymore, but there are times where I think that my computers are running slower because of this program. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

If you have multiple computers and you have files and information on both that you need to access at the same time, then I would definitely recommend Apple Remote Desktop. It is possible that it may run a bit slow, though. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

I only use this program for my personal and work computers, but it is extremely convenient to be able to access both of them at the same time. Review collected by and hosted on G2.com.

Jonathan L.
JL
Radio Technical Producer
Financial Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

I love this software, and use it daily for helping my middle school students on their video projects. It allows me to parachute in and help my students with various editing and computer issues, and it works incredibly well and with great speed an accuracy. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

I do wish that it worked better over wireless; unless you have a wired network, you really cannot use Remote Desktop effectively. That is my only real complaint about the software. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

For my first few years teaching, it was difficult for me to help my students in an effective way with their editing questions and issues. ARD has helped me to give my students the support they need, both in a quicker fashion and more effectively. Review collected by and hosted on G2.com.

Kevin T.
KT
Camera Technician
Entertainment
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Apple Remote Desktop?

Since the latest update a lot of the bugs and errors have been resolved which makes this app once again usable. Apple has really improved this application in the recent updates. It's helpful to have remote control over your desktop from other locations if you have a render farm running. You can continue rendering project files and keep updates on progress without having to check in with your render farm. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

The lack of efficient iOS support is frustrating. I think this is the sort of service that would thrive with full iOS compatibility. I don't think it would be a very hard feat considering the device you use to remote access doesn't need strong processing power to be able to tap into the computers. It doesn't really require a powerful tool to use the application. Hopefully soon they will add more mobile features. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

Using this sort of setup for managing a lab or renders from any location is really useful and helpful. You don't have to constantly be checking in with the computers. It's nice to be able to leave and not have to physically be present to continue working on something, such as renders. Review collected by and hosted on G2.com.

‭Jeff ‮ E.
‭E
Partner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

Simple and straightforward for Mac users; if you're already using OSX Server this slots into your network pretty smoothly. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

For a distributed company, it's nowhere near as attractive as cloud-based offerings like Go2MyPC. If you don't have the luxury of running OSX Server for management tasks, it's basically glorified VNC. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

The team I worked with was more comfortable with Go2MyPC, and that's what we settled on. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

We needed to give remote workers the ability to log in and manage their desktop machines occasionally, and also needed to give defacto network administrators the ability to troubleshoot remotely. ARD did that, but its most valuable features would've required going all-Mac with our infrastructure, and we didn't have that luxury. Review collected by and hosted on G2.com.

Aleese G.
AG
Program Manager 2
Higher Education
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

It is very easy to use and I like that you can easily switch between your Mac interface and the Remote one. Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

Since a lot of people do not use it often, it can be difficult to set up to use. Review collected by and hosted on G2.com.

Recommendations to others considering Apple Remote Desktop:

If you are a Mac user, and you have to remote in to your work space. This is a great tool to use. I use it all the time, just make sure you have some one that is able to set up correctly. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

It makes it to where I can get things done from home, which is very important. Especially if you are not able to come in to the office for some reason. Review collected by and hosted on G2.com.

Jeremy K. O.
JO
GIADC Trainer
Media Production
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Apple Remote Desktop?

Easy to use. Doesn't bog down the systems. options for different views which works well for users with multiple screens. You can choose full screen to see individual monitors or both at the same time Review collected by and hosted on G2.com.

What do you dislike about Apple Remote Desktop?

Setting up is a little tedious. Could use a zoom feature. Sometimes it's tough to read what is on the remote screen. Review collected by and hosted on G2.com.

What problems is Apple Remote Desktop solving and how is that benefiting you?

Helping employees with issues from long distant Review collected by and hosted on G2.com.